Multiple Sales and Collections Internship at TENAKATA
Location: Kerugoya, Waiyaki Way, Kenol, Machakos and
Malindi, Kenya
Job Description
TENAKATA is a business technology platform designed
to empower MSMEs in Africa, by helping them keep their financial record, attain
financial literacy through business support accelerators, and share their
business transactional information to financial institutions (FIs) with the
intention of the FI to extend credit to them to fuel growth in their
businesses.
We are searching for a committed, deadline-driven sales
intern to join our excellent sales team. The sales intern will complete all
tasks assigned by the manager, which may include conducting market research,
identifying business opportunities, generating sales leads, making cold
calls, participating in meetings, and assisting the Sales
What You Will Do
- Work
in pairs with Business development Officers and Collections Officers
- Support
and maintain an excellent work environment to achieve branch targets
- Deliver
first rate customer service
- Assist
in accurate and timely reporting of Management Information and market
feedback to report on customer preferences, trends and market
opportunities
- Assist
in contacting debtors to receive payment
- Assist
in following up on defaulters to recover payments
- Carry
out customer education and maintain relationships
- Generating
sales leads
Qualifications
- A good
level of general education- Diploma or degree
- Computer
literacy
- Education
background in sales/Marketing
- Experience
in a related field will be an added advantage
- Experience
in a financial institution will be an added advantage
Human Resource Assistant at Tenakata
Job Summary:
The Human Resources Assistant will support day-to-day HR
operations within the microfinance institution, including recruitment,
onboarding, and employee records management. The role assists in performance
management, staff welfare, and disciplinary processes in line with company
policies and the Employment Act.
What You Will Do
- Manage
the end-to-end recruitment process, including job postings, screening,
interviewing, and onboarding.
- Assist
in facilitating conflict resolution and manage employee disciplinary
actions.
- Identify
training needs and coordinate professional development programs.
- Help
to support the performance appraisal process and provide guidance to
managers and employees
- Assist
in administering employee benefits programs and ensure compliance with
regulations.
- Ensure
compliance with labor laws, regulations, and company policies.
- Assist
in the development and implementation of HR policies and procedures.
- Promote
a positive workplace culture through employee engagement initiatives.
Qualifications
- Bachelor
degree in Human Resources Management
- 2
years of experience in human resources or related administrative roles
- Strong
knowledge of employment laws and regulations.
- Excellent
interpersonal, communication, and organizational skills.
- Certified
Human Resource Professional (CHRP) added advantage
- Proficiency
in HR software