Office Admin at pycs
Job Overview
Pi Consulting Services Ltd (PYCS) is a fintech company
seeking a vibrant and proactive Office Admin to support our growing and
fast-paced business. The role is responsible for ensuring smooth office and
administrative operations while providing effective support to management and
diverse internal and external stakeholders. The ideal candidate will
demonstrate strong attention to detail, adaptability to changing business
needs, and the ability to work collaboratively across functions, contributing
to a productive, well-organized, and engaging work environment.
Key Responsibilities
- Support
day-to-day office operations, ensuring a well-organized, clean, efficient,
and professional work environment.
- Manage
front desk activities including calls, emails, visitor coordination, and
general inquiries.
- Coordinate
office supplies, facilities, vendors, and basic logistics support.
- Provide
administrative support to HR and management, including documentation, data
entry, and record maintenance.
- Assist
the recruitment process by coordinating logistics, and supporting
candidates and interviewers as required.
- Schedule
and coordinate meetings, interviews, training sessions, and internal
discussions.
- Assist
in planning and executing employee engagement initiatives, internal
events, and company activities.
- Support
the administration of employee surveys and feedback initiatives.
- Compile
basic reports, track participation, and maintain records related to
engagement activities and HR initiatives.
- Serve
as a point of contact for internal and external stakeholders, ensuring
clear and professional communication.
- Ensure
compliance with internal policies and office-related statutory
requirements, including tracking renewals of licenses and permits.
- Process
office-related expenses, reimbursements, and petty cash transactions
accurately and within approved budgets.
Key Performance Indicators
- Maintain
98% accuracy in front desk and administrative operations.
- Ensure
95% satisfaction with the availability, organization, and management of
office supplies.
- Respond
to emails and general inquiries within 2 working hours, achieving a 95%
response rate.
- Resolve
90% of office maintenance and security issues within 24 hours.
- Achieve
a 90% satisfaction rate for employee engagement activities and internal
events.
- Maintain
98% accuracy in expense processing and adherence to approved budgets.
- Ensure
100% timely renewal and accurate tracking of permits, licenses, and
certificates.
Stakeholder Interactions
- The
role involves supporting and coordinating with internal stakeholders,
including all PYCS employees and the management and leadership team, as
well as external stakeholders such as government and regulatory
institutions, vendors, partners, and clients.
Requirements
Qualifications
- Bachelor’s
degree in Business Administration or a related discipline
- Minimum
2 years of experience in an administrative, office coordination, or a
related support role
Skills and Attributes
- Strong
attention to detail and accuracy
- Excellent
interpersonal and communication skills
- Effective
organizational, planning, and time-management abilities
- Analytical
mindset with adaptability to changing priorities
- High
level of integrity, discretion, and confidentiality