Global People Manager at Instiglio
How you will make an impact
The Global People Manager is an experienced HR generalist
role with both strategic and hands-on operational responsibilities. You will
work towards strengthening Instiglio’s people foundations as we grow. This is a
senior HR generalist role with real accountability: you will run strong,
compliant people operations across countries, embed effective performance and
development practices, and help leadership build a healthier operating
model.
You will lead a small, globally distributed People team and
partner closely with leaders across regions and functions. You’ll be hands-on
where it matters, and strategic where it counts. This role is ideal for someone
who enjoys building and improving people systems, balancing strategic
priorities with operational execution, and partnering with leadership to scale
people practices in a values-driven organization.
Key responsibilities will include, but are not limited
to:
- Global
People Operations
- Own
and continuously improve global HR processes across the employee
lifecycle (recruitment, hiring, and talent acquisition;
onboarding; performance management; learning &
development; offboarding; daily HR operations).
- Continually
drive operational excellence in service delivery of people-related
activities: data accuracy, process consistency, timeliness, and
high-quality across regions and teams while adapting to local employment
requirements.
- Oversee
benefits administration, including managing in country pensions schemes
and medical & accidental insurance covers, and exploring updates /
renewals to benefits schemes when appropriate to continually deliver the
best possible benefits that are right fit for staff and the organization.
- Serve
as a trusted HR partner to managers and leaders, advising on employee
relations, performance, engagement, and organizational matters.
- Ensure
compliance with local labor laws and internal policies, in partnership
with legal and finance stakeholders.
- Talent
Acquisition & Onboarding Oversight
- Lead
workforce planning with leaders: what capabilities are needed, where, and
when.
- Ensure a
consistent candidate experience and high-quality hiring decisions
across regions.
- Build
proactive pipelines for priority roles using a mix of channels and
approaches.
- Ensure
effective onboarding processes that integrate new hires
into Instiglio’s culture, systems, and ways of working.
- Performance,
Learning & Employee Experience
- Lead
implementation and continuous improvement of the revamped global
performance management processes.
- Support staff
and team leads through performance cycles, feedback processes,
and growth and development planning.
- Design
and oversee staff learning and development initiatives,
including career pathways, leadership development, and skills-building
programs.
- Develop
and implement wellbeing, engagement, and culture initiatives that support
a healthy and inclusive work environment.
- Monitor
organizational climate and engagement data (e.g., bi-annual staff
surveys); analyze insights and translate them into
actionable people strategies.
- People
data, systems, and decision support
- Own
HR systems and tooling (HRIS, ATS, performance platform), with a focus on
data integrity, reporting, and usability. Regularly review systems,
platforms, and tools to ensure they efficiently serve People Team and
staff needs, strategizing updates if appropriate to streamline
workflows.
- Create
practical people dashboards and insights for leadership
(headcount, attrition, hiring pipeline, performance signals, engagement
themes).
- Use
data to support faster, fairer people decisions and reduce
debate-by-opinion.
- Organizational
Development & Strategic People Initiatives
- Partner
with senior leadership on organizational design, talent
& workforce planning, and change management initiatives to
continually implement and evolve people-related strategies
and objectives.
- Build
and maintain systems that support effective collaboration
across offices and regions.
- Lead
or contribute to cross-functional projects related to scaling operations,
improving ways of working, and strengthening organizational
effectiveness.
- Use
data and analysis to inform people decisions and
recommendations, especially with our senior staff Leadership
Team (including AI-enabled improvements).
- Team Management &
Global Collaboration
- Manage,
mentor, and develop members of the Global People team across time
zones (i.e., People Associate based in Colombia
and 2 People Analysts based in Kenya and
Colombia).
- Foster
a collaborative, high-performing team culture grounded in
accountability, learning, and continuous improvement.
- Coordinate
work across regions to ensure clarity of roles, priorities, and
handoffs.
What success looks like (first 6-9 months)
- People data
is reliable, and leadership can answer basic workforce questions quickly.
- Performance
cycles run on time with better-quality feedback and less last-minute
chaos.
- Managers
know what “good” looks like and feel supported to handle performance,
development, and difficult conversations.
- Key people processes
are simplified, documented, and consistently followed across locations.
- Hiring
is more proactive, with clearer forecasting and fewer fire drills.
Who you are
We are building a team of thoughtful, driven professionals
who are motivated by our mission and excited to grow with the
organization. An ideal candidate will have:
- Education:
- Bachelor’s
degree in Human Resources, Business Administration, Industrial
Engineering, Psychology, or related fields.
- Master’s
or other postgraduate degree in human resources administration, change
management or related fields would be an added advantage.
- Professional
HR accreditation (local or international, such as IHRM, CIPD, SHRM, or
HRCI) is strongly preferred.
- Experience: At
least eight (8) years of relevant work experience as an HR
generalist and/or specific experience in talent acquisition,
training, development and performance management
processes.
- Knowledge
and specific experience:
- Proven
experience supporting organizations through growth, change, or
scale-up phases.
- Experience
working in and leading multicultural teams.
- Experience
working in an international/global organisation
- Experience
in consulting or international development organizations is
desirable.
- Knowledge
in software: Strong working capability with HR systems (HRIS,
ATS, performance tools). Experience with BambooHR, Greenhouse, Lattice and
Google Workspace is a plus.
- Languages:
- Professional
working proficiency in English (C1).
- Working proficiency in French
is required for Moroccan candidates.
- Working proficiency in
Spanish would be an added advantage.
- Skills:
- Strong
strategic thinking paired with hands-on execution capability.
- Highly
process-oriented, with excellent attention to detail and
follow-through.
- Strong
execution and process management with impeccable attention to detail
and follow-through.
- Strong
structured thinking and analytical skills.
- Team
management skills and ability to collaborate effectively with other
stakeholders in the organization.
- Excellent
stakeholder management and communication skills, including the ability to
handle sensitive matters with discretion and empathy.
- Ability
to manage competing, high-priority demands in a fast-paced
environment. Ability to manage teams and workstreams across
multiple time zones (e.g., Colombia, Morocco, Kenya,
Mauritius).
- Willingness
to learn and grow.
- Mindset
& Culture Fit
- Practical,
calm under pressure, and happy to be close to the work.
- Values fairness,
discretion, and clarity.
- Comfortable
operating in a matrix where accountability and decision-making need
strengthening.
- Values
purpose over spotlight.