Head of Key Account Manager at Jumia
About Jumia:
Jumia is a leading pan-African e-commerce platform. Its
mission is to improve the quality of everyday life in Africa by leveraging
technology to deliver innovative, convenient and affordable online services to
customers, while helping businesses grow as they use Jumia’s platform to better
reach and serve customers.
Jumia is built around a marketplace and supported by a
proprietary logistics business [Jumia Logistics] and a digital
payment and fintech platform [Jumia Pay]. With over 3,000
employees, Jumia is led by top talented leaders offering a great mix of local
and international talents and is backed by very high-profile shareholders.
Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to
be listed on the New York Stock Exchange.
What you will be doing
- Own
the P&L of the category, driving GMV, revenue, contribution margin,
and vendor monetization.
- Lead
and develop a team of Key Account Managers, ensuring high performance,
clear ownership, and structured development.
- Define
the category strategy, including assortment growth, price positioning, and
sourcing tactics to win across segments.
- Build
and maintain strong relationships with C-level executives of top brands
and distributors, ensuring Jumia is a key strategic partner.
- Acquire
new brands and large distributors to scale assortment, improve product
availability, and strengthen competitiveness.
- Lead
Joint Business Plans (JBPs) with strategic vendors, ensuring alignment on
targets, marketing plans, and visibility campaigns.
- Promote
and sell Jumia’s advertising and visibility services to vendors in your
portfolio to drive monetization and traffic.
- Collaborate
with the commercial planning and marketing teams to design impactful
campaigns and promotions.
- Monitor
and analyze category performance through dashboards and reports,
identifying actions to accelerate growth or fix gaps.
- Track
and manage pricing, out-of-stock, and operational KPIs to ensure
best-in-class customer experience.
- Champion
cross-functional collaboration with supply chain, operations, finance, and
product teams to ensure execution excellence.
What we are looking for
- 7+
years of experience in the category industry, retail, or e-commerce,
including team leadership and full P&L ownership.
- Strong
understanding of the category ecosystem in the market: key players, price
ladders, customer segments, and sourcing models.
- Graduate
of a top-tier business or engineering school (Top 5 in your country or
globally recognized).
- Strong
commercial leadership and negotiation capabilities with C-level
stakeholders.
- Proven
track record in managing teams, delivering results through people, and
developing talent.
- Excellent
analytical and strategic thinking, with the ability to structure category
plans and drive execution.
- Fluency
in English and French; excellent communication and stakeholder management
skills.
- Comfortable
working with data and tools (Excel, dashboards, Google Suite, CRM, BI
tools).
- High
resilience and adaptability in fast-paced, growth-oriented environments.
Kindly make your application by 10th November 2025
Key Account Manager at Jumia
Key Account Manager – Jumia (Full Time)
About Jumia:
Jumia is a leading pan-African e-commerce platform. Its
mission is to improve the quality of everyday life in Africa by leveraging
technology to deliver innovative, convenient and affordable online services to
customers, while helping businesses grow as they use Jumia’s platform to better
reach and serve customers.
Jumia is built around a marketplace and supported by a
proprietary logistics business [Jumia Logistics] and a digital
payment and fintech platform [Jumia Pay]. With over 3,000
employees, Jumia is led by top talented leaders offering a great mix of local
and international talents and is backed by very high-profile shareholders.
Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to
be listed on the New York Stock Exchange.
What you will be doing
- Build
and maintain strong, long-lasting relationships with C-level executives
and account managers of our top brands and distributors in the category.
You will be one of the key external representatives of Jumia in this
category, alongside the Country Managing Director and CCO.
- Develop
and execute strategic plans to drive sales growth and maximize revenue
across your portfolio.
- Lead
the acquisition of new high-potential brands and large distributors to
enrich our assortment and consolidate Jumia’s leadership in your category.
- Identify
and unlock monetization opportunities by promoting and selling Jumia’s
advertising and visibility services to brands and partners in your
portfolio.
- Collaborate
with marketing and commercial planning teams to build promotional
campaigns tailored to your accounts and the category dynamics.
- Analyze
sales performance and market data to identify opportunities for growth and
improvement.
- Monitor
and report on key account metrics, including sales, inventory, campaign
performance, and customer satisfaction.
- Negotiate
win-win agreements and long-term partnerships with key accounts, ensuring
mutual profitability and sustainable collaboration.
- Stay
ahead of market trends, competitor activity, and evolving customer
preferences to inform your strategy and recommendations.
- Coordinate
closely with internal teams (merchandising, operations, logistics, etc.)
to ensure flawless execution and customer satisfaction.
What we are looking for
- A
minimum of 5 years of experience in the Retail or ecommerce industry.
- Top
Engineering, Business Schools & Universities (top 5 of your field for
your country).
- Proficiency
in MS Office and Google tools.
- Familiar
with relationship management tools.
- Strong
commercial & analytical skills.
- Great
capacity to handle high-stakes negotiations.
- Strong
interpersonal skills: Convince the people and your team that you are
making the right decisions.
- Great
ability to work in a fast-paced and competitive environment.
- Flawless
English
Kindly make your application by 10th November 2025
AWS Data Engineer – Jumia at Jumia
About Jumia Tech Centers
Want to be part of the biggest tech center in Africa and
work in mixed teams with over 16 different nationalities? Join Jumia Kenya Tech
Center where tech meets purpose. At Kenya Tech Center you will be managed by
and mentored by top tech leaders across Portugal, Egypt and Kenya. You will
also be working with state-of-the-art technologies & methodologies, and
using agile philosophy, all as means to improve the lives of millions of
Africans across the continent by offering them convenient and affordable online
solutions. And with that as our PURPOSE, innovation at Jumia NEVER stops and
you will be moving from one exciting challenge to the next.
What you will be doing
- Design
and develop pipelines using Python, PySpark, and SQL
- Use
GitLab as the versioning control system
- Utilize
S3 buckets for storing large volumes of raw and processed data
- Implement
and manage complex data workflows using Apache Airflow (MWAA) to
orchestrate tasks
- Utilize
Apache Iceberg (or similar) for managing and organizing data in the data
lake
- Create
and maintain data catalogs using AWS Glue Catalog to organize metadata
- AWS
Athena for interactive querying
- Familiarize
with data modeling techniques to support analytics and reporting
requirements, as well as knowledge of the data journey stages within a
data lake (Medallion Architecture)
What we are looking for
- Ideally,
a degree in Information Technology, Computer Science, or a related field
- Ideally,
+5 years of experience within the Data Engineering landscape
- Strong
expertise in Python, PySpark, SQL, and the overall AWS data ecosystem
- Strong
problem-solving and analytical skills
- Ability
to explain technical concepts to non-technical users
- Proficiency
to work with Github
- Terraform
and CICD pipelines are a great ‘nice-to-have’
We Offer:
- A
unique experience in an entrepreneurial, yet structured environment
- A
unique opportunity of having strong impact in building the African
e-commerce sector
- The
opportunity to become part of a highly professional and dynamic team
- An
unparalleled personal and professional growth as our longer-term objective
is to train the next generation of leaders
Senior Java Software Engineer at Jumia
What you will be doing
- You
will be part of an agile team that develops e-commerce, smart logistics,
and payment solutions
- Your
work will integrate a service-oriented architecture using state-of-the-art
technologies and software development practices
- You
will own your services and be responsible end-to-end
- You
will take ownership for your code to be qualitatively high and you will
support your colleagues in code reviews
- You
will change the Internet landscape in Africa and the World one line of
code at a time
What we are looking for
- Minimum
of 3 years of experience
- Experienced
with Object Oriented Programming (OOP)
- Experience
with development in Java (and ideally Spring Boot framework)
- Acquainted
with building testable code, unit tests and/or integration tests
- Knowledgeable
of software design and architecture patterns
- Knowledgeable
of SQL and relational databases
- Fluent
in English
We Offer:
- A
unique experience in an entrepreneurial, yet structured environment
- A
unique opportunity of having strong impact in building the African
e-commerce sector
- The
opportunity to become part of a highly professional and dynamic team
- An
unparalleled personal and professional growth as our longer-term objective
is to train the next generation of leaders
Finance Systems Specialist at Jumia
What you will be doing
System Administration and Enhancement:
- Spearhead
the administration and continuous improvement of our financial systems
- Develop
and deploy cutting-edge features and applications to streamline finance
operations
- Collaborate
with cross-functional teams to integrate systems, automate accounting
tasks, and enhance financial reporting
User Empowerment and Support:
- Provide
expert guidance and training to users across all departments and locations
- Troubleshoot
issues and empower users to maximize system capabilities
- Foster
a culture of technological adoption and innovation within the finance
department
Process Optimization and Automation:
- Identify
opportunities to simplify complex processes through intelligent automation
- Design
and implement solutions that improve data quality, financial controls,
and reporting accuracy
- Drive
the development of user-friendly interfaces and intuitive workflows
Cross-functional Collaboration:
- Partner
with IT, finance teams, and other stakeholders to align system
capabilities with business needs
- Contribute
to strategic initiatives that leverage financial systems to support
business growth
- Act
as a liaison between finance and technology teams, translating business
requirements into technical specifications
What we are looking for
- Proven
“hands-on” experience in financial systems administration – MS Dynamics
NAV is a significant ‘plus’, but we value expertise in any modern ERP
system
- Unlock
the power of financial data with your SQL expertise – as a Finance Systems
Specialist, your SQL skills will be invaluable
- Showcase
your C# and JavaScript skills to supercharge your application – while not
required, proficiency in these languages will set you apart
- Strong
analytical and problem-solving skills, with a keen eye for detail
- Passion
for innovation and a track record of delivering impactful solutions to
complex challenges
- Excellent
communication skills, with the ability to explain technical concepts to
non-technical audiences
- Proactive
mindset and ability to work independently in a fast-paced environment
- Fluency
in English, both verbal and written
We Offer:
- A
unique experience in an entrepreneurial, yet structured environment
- A
unique opportunity of having strong impact in building the African
e-commerce sector
- The
opportunity to become part of a highly professional and dynamic team
- An
unparalleled personal and professional growth as our longer-term objective
is to train the next generation of leaders
Senior Data Engineer – Jumia (Full Time) at Jumia
What you will be doing
- Design
and develop pipelines using Python, PySpark, and SQL
- Use
GitLab as the versioning control system
- Utilize
S3 buckets for storing large volumes of raw and processed data
- Implement
and manage complex data workflows using Apache Airflow (MWAA) to
orchestrate tasks
- Utilize
Apache Iceberg (or similar) for managing and organizing data in the data
lake
- Create
and maintain data catalogs using AWS Glue Catalog to organize metadata
- AWS
Athena for interactive querying
- Familiarize
with data modeling techniques to support analytics and reporting
requirements, as well as knowledge of the data journey stages within a
data lake (Medallion Architecture)
What we are looking for
- Ideally,
a degree in Information Technology, Computer Science, or a related field
- Ideally,
+5 years of experience within the Data Engineering landscape
- Strong
expertise in Python, PySpark, SQL, and the overall AWS data ecosystem
- Strong
problem-solving and analytical skills
- Ability
to explain technical concepts to non-technical users
- Proficiency
to work with Github
- Terraform
and CICD pipelines are a great ‘nice-to-have’
Head of Commercial Operations at Jumia
What you will be doing:
- Managing
a team of Commercial Planners and Merchandizers ensuring the team is
properly structured, motivated and performing.
- Delivering
growth, ensuring pro-active turn around plans leveraging on the power of
the marketplace, bringing direction, feedback and support to the whole
commercial team.
- Ensuring
all Jumia websites always have for the customer, the right products at the
best price, at the right position.
- Being
within Jumia leadership, an early adopter, a leading ambassador and a
relentless missionary of Jumia’s strategic commercial orientation.
- Understanding
all your market segments, vendors and customers, bringing valuable
insights and convictions to support your data driven commercial
recommendations.
- Building
analysis, flying high and diving deep, to ensure smart reporting on the
performance of the categories, leading to action oriented recommendations.
- Owning
the merchandising of our websites, optimizing the placement of our
products to deliver on every levels of Jumia’s strategy.
- Working
seamlessly with all departments (Commercial, Marketing, Operations, Supply
Chain etc.), enabling decision making, problem solving and ensuring laser
focus execution.
- Leading
massive and complex commercial operations and project management
initiatives, coordinating effectively cross functions initiatives.
- Constantly
working toward improving and simplifying our tools.
What we are looking for:
- 5+
years experience in Retail / FMCG, 3+ years experience in ecommerce
- Graduate
of accredited Top Universities, Engineering and Business Schools
- Proficiency
in MS Office and Google tools
- Action
oriented and performance driven
- Strong
inter-personal skills: Convince the people and your team that you are
making the right decisions
- Great
ability to work in a fast paced and competitive environment
- Strong
analytical and data management skills
- Ability
to anticipate, structure and organize
- Well
organized and very detail oriented
- Resistant
to stress
- Ability
to find simple solutions to complex problems
Pricing Manager at Jumia
What you will be doing:
Pricing Manager:
- Owning
pricing analytics, at a category-level, to drive insights and actions for
the Commercial Team
- Reviewing
price trends over time across Jumia / Online Competition / Offline
Competition, to identify and flag actions to commercial team
- Developing
Jumia KE pricing strategy by category / event type, to serve as clear
guidance for commercial team and support negotiations
- Incorporating
insights from findings of pricing associates to drive pricing
recommendations for Sales Teams on prices
- Developing
price elasticity data and toolkit at a category-, sub-category and
SKU-level to determine highest ROI for internal investments on price
Performance Management:
- Delivering
on the business plan by leveraging on the power of the marketplace,
bringing orientations, feedback, and support to the commercial team.
- Leading
the commercial plan, taking an active role in the definition and execution
of Jumia’s commercial strategy.
- Understanding
the market, vendors, and customers to bring valuable insights and
convictions to support your data driven commercial recommendations.
- Monitoring
daily performance to achieve present targets and objectives and sitting
with account managers to drive performance on a day to day basis.
- Building
analysis, flying high and diving deep, to ensure smart reporting on the
performance across all categories leading to action-oriented
recommendations including:
- Building
forecasts for large commercial events
- Building
detailed monthly projections and allocations at category level.
- Working
seamlessly with all departments (Commercial, Marketing, Onsite,
Operations…), enabling decision making, problem solving and ensuring laser
focus execution.
- Leading
massive and complex commercial operations and project management
initiatives, coordinating effectively cross-functional initiatives.
- Constantly
working toward improving and simplifying our tools and processes
What we are looking for:
- An
ideal candidate would possess significant (2-4 years) experience in
category management (retail) with strong analytical skills and a proven
track record of impact
- Top
Business Schools and Universities
- Proficiency
in MS Office and Excel
- Able
to analyse large data sets to make strategic decisions