Business Development Manager – Horn of Africa at Reckitt
Business Development Manager – Horn of Africa
City: Nairobi
We are Reckitt
Home to the world’s best loved and trusted hygiene, health,
and nutrition brands. Our purpose defines why we exist: to protect, heal and
nurture in the relentless pursuit of a cleaner, healthier world. We are a
global team united by this purpose. Join us in our fight to make access to the
highest quality hygiene, wellness, and nourishment a right and not a privilege.
Sales
Our Sales teams help to deliver Reckitt’s purpose by
building shared success with our customers, making access to the highest
quality hygiene, wellness, and nourishment possible in-stores and online.
Within Sales, we’re focused on achieving outperformance across all of our
channels, operating in highly competitive categories. This focus results in a
dynamic, fast paced environment where cross functional teams are encouraged to
collaborate to achieve success. We have around 10,000 sales people across the
world, within market roles and ranging in areas like Field Sales, Key Accounts,
Trade Marketing and Category Development.
About the role
Embark on a dynamic sales journey with Reckitt as a Business
Development Manager. The Business Development Manager is responsible for
delivering sales and shipment targets, coverage and in – store presence
(Distribution, Shelving, Pricing and Merchandising) across channels in the
locations. The role is also responsible for bringing all Reckitt’s trade
initiatives to the live locations.
Your responsibilities
- Responsible
for ensuring key performance indicators (Sales, shipments, ECOs, MSL etc)
are met in the assigned territory.
- Collaborates
with distributors (DB) and Reckitt HQ team to deliver expectations and
innovations.
- Evaluate
at regular intervals, the service rendered, coverage and distributors and
super stockists and take corrective actions if and is required to ensure
the business is healthy.
- Monitor
constantly Distributor stock, sales, and trade receivables of distributors
and super stockists and take corrective actions if and as required, to
ensure the business is healthy.
- Responsible
for identifying and developing new business opportunities. This involves
analysing hard data and extensive field visit.
- Ensure
proper planning of area coverage plans and the implementation of
systematic coverage of the territory and evaluate and modify the same at
regular intervals.
- Responsible
monitoring and reporting competitive activities happening within his
locations in line with Reckitt’s policies and also access the activities’
possible impact on our business.
- Forecast
brand wise / SKU wise sales within accuracy norms a month on month to
ensure optimum stocks at the DB locations.
- Responsible
for training his location(s) Distributor’s Sales Teams on all sales
fundamentals and requisite selling skills needed to win in trade.
- Responsible
for ensuring the veracity of all data shared by the Distributors with
Reckitt for his location(s).
- Responsible
for ensuring proper verification of claims as per Reckitt’s policies.
- Develop
a growth strategy focused both on financial gain and customer satisfaction
- Conduct
research to identify new markets and customer needs
- Develop
and maintain strong relationships with key clients and stakeholders.
- Collaborate
with sales and marketing teams to develop and implement strategic sales
plans.
- Work
closely with the business head, supply chain and the distributor teams to
create processes between Reckitt and the distributors that are simple,
robust and efficient facilitating unrestricted flow of necessary
information on ordering, shipments and sales.
The experience we’re looking for
- Good
overall understanding of sales and distribution
- Relevant
experience in FMCG, preferably in international markets
- Should
have proven track record of building business in new territories
- Customer-
oriented
- Proficiency
in MS Office and SAP
- Proficiency
in English
- Excellent
communication and negotiation skills
- Time
management and planning skills
- Able
to handle complexities
- Entrepreneurial
mindset; ability to work independently, demonstrating initiative and
innovation.
- Familiar
with the geography and understands the trade dynamics..
- Capable
of operating autonomously as the sole Reckitt representative in the
country, ensuring accountability and efficiency
- Minimum
of BSc. or HND in relevant fields.
- Proven
work experience as a business development manager, sales executive or a
similar role
Logistics Manager at Reckitt
City: Nairobi
We are Reckitt
Home to the world’s best loved and trusted hygiene, health,
and nutrition brands. Our purpose defines why we exist: to protect, heal and
nurture in the relentless pursuit of a cleaner, healthier world. We are a
global team united by this purpose.
Join us in our fight to make access to the highest quality
hygiene, wellness, and nourishment a right and not a privilege.
Supply
Our supply chain is the backbone of our business. It’s how
we get our trusted products to people all over the world, safely and
efficiently. And it’s our talented and passionate teams that make this happen.
If you’re looking for a career in supply chain, there’s no better place to be
than Reckitt. We offer a variety of exciting opportunities in all areas of the
supply chain, from planning and procurement to manufacturing and logistics. You
could join our Global Supply Planning team to develop and implement our global
supply strategy, or work with our Procurement Centre of Excellence team to
negotiate and manage our supplier relationships.
Our Manufacturing Excellence team help us improve the efficiency, quality and
safety of our manufacturing operations, and our Logistics Excellence team
develop new and innovative ways to distribute our products to customers.
About the role
Thrive in a pivotal role as Logistics Manager within
Reckitt’s dynamic eCommerce team, where your strategic vision and leadership
capabilities will keep our logistics operations running smoothly, smartly, and
efficiently. It’s not just about managing – it’s about innovation, inspiration,
and interconnection. You’ll be the cornerstone in ensuring that every logistics
operation speaks volumes about our commitment to excellence. If you’re seeking
a role where your contributions won’t just be acknowledged but be a part of
something greater, let’s shape the future of logistics together.
Your responsibilities
- Craft
and implement the Logistics strategy, setting the direction for the team
with clarity and vision.
- Foster
strong supply chain relationships with cross-functional teams and lead the
collaboration with 3PL partners to maintain efficient daily operations.
- Take
complete ownership of relationships with key logistics partners including
3PLs, CMOs, and other vendors.
- Drive
continuous improvement, identifying and enacting efficiencies within
system and process optimisation.
- Tackle
stock discrepancies head-on, collaborating with external and internal
warehouse teams to ensure robust processes.
- SLA
setup with all service providers and KPI’s managed within terms of the
agreement. KPIs to be in place for all transporters, clearing agents etc,
reviewed and published every month.
- Vehicle
Utilization for outbound deliveries, container utilization for imports.
- Manage
product life cycle and ensure no write offs.
- Maintain
KEBS, PPB, PCPB & other regulatory key documentations for East Africa
- Collaborate
with external stakeholders – Factories, Freight forwarders/Agents,
Regulatory bodies, Bank, Shipping lines, etc as the need arises to ensure
smooth export processing.
- Costs
within budget – Optimal freight in cost management
- Ensure
monthly account are managed and paid within agreed timelines.
KPI: No outstanding payments to suppliers; measure on monthly basis
and transparently
- Ensure
all Tariff and duties are correctly classified and paid accordingly.
- Clear
trackers and KPIs in place for all FO, FI and WH activities. All properly
managed and controlled with clear actions to meet business
expectations.
- Ensure
no non-conformance incidents on all service providers/ suppliers.
- All
audit compliance in Logistics space are met, ensure all SOPs, work
instructions are in place and reviewed regularly and strictly adhered to.
- Succession
planning and development plans for all subordinates. Regular PDRs
discussions completed and captured.
The experience we’re looking for
- Demonstrable
experience in warehouse operations with strong business acumen and a
capacity for blending commercial and technical responsibilities.
- High
proficiency in continuous improvement processes, financial management, and
driving service KPIs.
- Solid
track record of collaboration with supply community, business units, and
external partners to deliver service excellence.
- Ability
to effectively communicate at all levels with internal & external
stakeholders and suppliers.
- Advanced
in Excel, Word and PowerPoint.
- Must
be highly analytical.
- High
attention to detail
- Excellent
Communication skills.
- A
bachelor’s degree in supply chain management, business administration,
logistics or any other business-related field.
- A
minimum of 5 years’ experience in Warehousing and freight management
preferably in FMCG, Logistics companies and experience in managing 3P.
The skills for success
Supply Chain Management, Business Partnership,
Collaboration, Partnership building, Relationship management, Business acumen,
Productivity management, Logistics management, Project management, Improve
business processes, Advanced analytics, Data analytics, Manufacturing
excellence, Ecommerce.