Maua Customer Development Representative at Mars
Maua Customer Development Representative – Mars Snacking
Nairobi, Kenya
As a Maua Customer Development Representative at Mars, you
will play a crucial role in our Maua program, which aims to empower
underprivileged youth in Kenya. Your responsibility will be to create
livelihood opportunities by managing our last-mile distribution into slums and
remote rural areas. This involves recruiting and training a network of
micro-entrepreneurs, coordinating program activities, and ensuring the
development of Social, Human, and Shared Financial Capitals within a diverse
ecosystem.
What are we looking for?
- A
university degree, preferably in Entrepreneurship, Sustainability, or
Business Management.
- A
minimum of 5 years’ experience with a proven track record in managing
livelihood improvement projects within the private sector or NGOs.
- You
must be passionate about driving economic growth for underserved
populations and comfortable working in slums and other remote areas of the
country.
- Knowledge
and experience in distribution, community outreach programs, and people
management.
- Excellent
oral and written communication skills, with working knowledge of Kiswahili
being essential.
- Someone
who is comfortable working within an agile, startup-like business context.
What would be your key responsibilities?
- Recruit,
train, and retain a network of micro-entrepreneurs (Uplifters, Hawkers,
and Stockpoints) in hard-to-reach communities.
- Identify
and develop new areas for geographical expansion, including creating
rollout plans and routes.
- Deliver
on sales volume targets and collaborate with internal teams to ensure
stock availability and execute operational plans.
- Conduct
training and development for entrepreneurs through the MAUA Academy,
mentorship, and other capacity-building programs.
- Manage
local operations, including budgeting, reporting on performance metrics,
and representing the Maua Business in local forums and stakeholder
meetings.
- Collect
and encode data to support the measurement and evaluation of the Maua
program, including tracking non-financial performance metrics.
What can you expect from Mars?
- Work
with over 130,000 diverse and talented Associates, all guided by the Five
Principles.
- Join a
purpose driven company, where we’re striving to build the world we want
tomorrow, today.
- Best-in-class
learning and development support from day one, including access to our
in-house Mars University.
- An
industry competitive salary and benefits package, including company bonus.
Day Technician at Mars
Job Description:
Day Technician – Mars Snacking Nairobi, Kenya
As a Day Technician at Mars, you will be responsible for the
execution of planned maintenance of assets and the continuous improvement of
our gum processing and packaging functions. You will work to proactively ensure
the reliability of plant equipment by executing preventive maintenance,
condition monitoring, and identifying energy-saving opportunities. In this
role, you will also be a key partner in upholding our Quality, Food Safety,
Health, and Environmental standards.
What are we looking for?
- A
Bachelor’s Degree in Mechanical or Mechatronics Engineering, or an
equivalent qualification.
- A
minimum of 5 years of hands-on experience in mechanical maintenance
systems within an industrial setting, with outstanding troubleshooting and
technical aptitude.
- The
ability to read and interpret drawings/schematics and apply this knowledge
to operate, inspect, maintain, and repair complex mechanical systems.
- Familiarity
with computerized maintenance management systems (CMMS) and a proactive
approach to maintenance tasks.
- An
organized, self-disciplined, and motivated individual who can work
efficiently both independently and as part of a team.
- Excellent
communication, interpersonal, and problem-solving skills.
What would be your key responsibilities?
- Execute
100% of assigned planned maintenance activities, including lubrication and
inspection tasks, to ensure plant reliability.
- Lead
troubleshooting efforts for complex technical issues, using
problem-solving tools to find and standardize solutions.
- Own
the Defect Management and Breakdown Elimination Daily Management Systems
(DMS).
- Build
technical capability by coaching, training, and mentoring peers and
production line associates.
- Collaborate
with project engineers to identify and implement improvements in our
processes.
- Effectively
manage the area maintenance budget and identify opportunities for
continuous improvement and cost savings.
What can you expect from Mars?
- Work
with over 130,000 diverse and talented Associates, all guided by the Five
Principles.
- Join a
purpose driven company, where we’re striving to build the world we want
tomorrow, today.
- Best-in-class
learning and development support from day one, including access to our
in-house Mars University.
- An
industry competitive salary and benefits package, including company bonus.
Maintenance Team Lead at Mars
Maintenance Team Lead
As a Maintenance Team Lead at Mars, you would be responsible
for ensuring the effective and efficient workflow of the Maintenance Team to
support optimal availability of our production and utility facilities. You will
organize and lead resources to deliver preventative and corrective plant
maintenance with safety and quality at the forefront. Similarly, you will be
responsible for motivating and developing your team, driving continuous
improvement, and collaborating with the site technical leadership team to
deliver world-class maintenance.
What are we looking for?
- You’ll
hold a degree in Mechanical or Electromechanical Engineering.
- Ideally,
you’ll have a minimum of 5 years’ experience in technical maintenance
management within an FMCG manufacturing environment, with proven
experience in people management.
- You
are experienced in using data to find the root cause of complex problems
(e.g., 5 Whys, FRCA, FMEA) and are familiar with TPM tools and continuous
improvement concepts.
- You’re
a self-starter with demonstrated efficient work methods, strong analytical
& problem-solving skills, and the ability to handle multiple tasks in
a fast-paced, high-pressure environment.
- You
possess excellent communication skills, including interpersonal,
consulting, presentation, and facilitation abilities.
- You
have experience in safety and food safety risk assessments within a food
manufacturing environment and knowledge of SAP, particularly PM Modules.
What would be your key responsibilities?
- Lead a
team of maintenance technicians and a maintenance planner to create and
implement planned preventative maintenance plans to maximize factory
performance and output.
- Build
a high-performing team by developing associates individually and as a
group, driving engagement through coaching, and managing personal
development plans.
- Lead
corrective maintenance activities to resolve high-priority factory issues
and oversee the design and execution of a robust maintenance program for
all factory assets.
- As a
member of the Site Technical Leadership team, you will help shape the
maintenance strategy and drive the capabilities and performance of all
team members.
- Ensure
that all maintenance activities, including those performed by contractors,
conform to Mars’ fundamental standards, procedures, and policies for
Safety and Quality.
What can you expect from Mars?
- Work
with over 130,000 diverse and talented Associates, all guided by the Five
Principles.
- Join a
purpose driven company, where we’re striving to build the world we want
tomorrow, today.
- Best-in-class
learning and development support from day one, including access to our
in-house Mars University.
- An
industry competitive salary and benefits package, including company bonus.
Field Sales Representative (Coast Region) at Mars
Field Sales Representative – Mars Snacking Mombasa, Kenya
(Assigned Territory: Coast Region)
As a Field Sales Representative at Mars, you will be
accountable for ensuring maximum physical availability of our brands across
prime in-store locations. You will drive the quality of displays and deliver
excellent execution aligned with perfect store ambitions to achieve incremental
business and category growth.
What
are we looking for?
- Ideally,
you’ll have a minimum of 3-5 years’ experience as an in-field sales
professional within the FMCG industry, with supervisory experience
considered an advantage.
- You’ll
hold a Bachelor’s Degree preferably in Sales, Marketing, or a related
area.
- A
qualified and competent driver with a clean and valid driving license is
essential.
- We
want someone action-oriented, with strong organizational agility,
integrity, and a passion for delivering best-in-class customer service and
sales execution.
What
will be your key responsibilities?
- Develop
breadth of availability, visibility, and distribution through excellent
execution across assigned channels, whether modern trade or traditional
trade, aligned with sales and success metrics.
- Manage,
support, and motivate distributor and third-party sales partners to drive
availability and quality execution that meet growth targets and sales
metrics.
- Execute
the field sales operational plan in line with the Perfect Store
initiative, annual cycle briefs, activity calendars, and channel/account
plans through engagement with Mars Field Sales Development Leaders and
Customer Marketing Team.
- Negotiate
range, share of shelf, placement, and POS directly with customers,
ensuring efficient and effective implementation of agreed activities.
- Support
the selling process through order management by self and distributor or
third-party sales teams, collaborating across business functions.
- Build
collaborative relationships internally with Marketing, Trade Marketing,
Customer Development, and externally with customer regionals, replenisher,
and buyers.
- Ensure
compliance with all relevant Quality & Food Safety (Q&FS)
standards and safeguard company assets such as vehicles and merchandising
materials.
Electrical Specialist at Mars
Electrical Specialist
As an Electrical Specialist at Mars Snacking, you will be
responsible for executing electrical maintenance programs that ensure the
reliability and operational performance of plant equipment and facilities. Your
role supports continuous improvement through preventive maintenance, condition
monitoring, and alignment with Quality and Food Safety standards focused on
Electrical and Control systems.
What Are We Looking For?
- Minimum
of 5 years’ hands-on experience in electrical maintenance systems and
industrial setups, with strong troubleshooting and technical aptitude.
- Higher
Diploma or Bachelor’s Degree in Electrical, Electronics, Instrumentation
& Control Engineering, or equivalent.
- Fluent
in English with excellent communication skills, both verbal and written.
- Ability
to read, interpret, modify, and write PLC programs and electrical
schematics.
- Experience
repairing complex electrical circuits and performing maintenance on
process equipment.
- Flexibility
to work day and night shifts as required, with strong organizational
skills and ability to work under minimal supervision.
- Proficient
in using standard electrical testing equipment such as voltage testers,
multi-meters, and meggers.
What would be your key responsibilities?
- Perform
troubleshooting, plant diagnosis, and repair of electrical circuits
including lighting, motor controls, electronic, pneumatic, hydraulic
components, and PLC systems.
- Ensure
plant electrical reliability by following up on safety, food safety, and
quality audits, and supervising contractors and suppliers.
- Participate
actively in FMOS meetings to maintain quality and safety standards.
- Build
capability within the team through coaching, training, and mentoring
associates on electrical controls and maintenance best practices.
- Update
skill matrices and contribute to the Education and Training pillar.
- Implement
and review preventive and condition-based maintenance plans to minimize
unplanned breakdowns and production disruptions.
- Support
production associates in KAIZEN and PDCA implementation for continuous
improvement.
Field Sales Representative (Lake Region, Kenya) at Mars
This customer-facing role is accountable for maximizing the
physical availability of Mars brands across prime in-store locations. The
position focuses on driving the quality of displays and delivering excellent
execution aligned with perfect store ambitions. The ultimate goal is to achieve
incremental business and category growth through strategic in-store presence
and execution excellence.
What are we looking for?
- Bachelor’s
Degree, preferably in Sales, Marketing, or Commerce.
- A
minimum of 3 to 5 years of work experience as an in-field sales
professional in the FMCG industry.
- Supervisory
experience is an added advantage.
- Must
be a qualified and competent driver with a clean and valid driving
license.
What will be your key responsibilities?
- Channel
Development: Enhance availability, visibility, and distribution
through excellence in execution across assigned channels, whether modern
trade or traditional trade, in alignment with sales and picture of success
metrics.
- Distributor
and Sales Partner Management: Manage, measure, support, and motivate
distributor and/or third-party sales partners to ensure availability and
quality execution in trade, meeting growth targets and sales metrics,
including perfect store initiatives, distribution gap closures, in-market
sales targets, activity compliance, speed to market, and ADHOC drives.
- Operational
Plan Execution: Implement the field sales operational plan in
accordance with the Perfect Store initiative, annual cycle brief/activity
calendar, and channel/account plans through collaboration with Mars Field
Sales Development Leaders and Customer Marketing Team.
- Consumer
Insight Utilization: Utilize understanding of consumer/shopper
demographics, data, and trends to develop compelling category and customer
business solutions that add value to customers.
- Negotiation
and Implementation: Negotiate range, share of shelf, placement, and
POS directly with customers, while managing efficient and effective
implementation of agreed activities with sales partners to deliver
best-in-class customer service.
- Order
Management Support: Facilitate the selling process through order
management by self and distributor or third-party sales teams, fostering
collaborative relationships with other business functions.
- Asset
Management: Ensure safe custody of company assets, including vehicles
and merchandising materials.
- Coverage
Review: Collaborate with field sales leaders to review distributor or
third-party sales partner coverage, identify opportunities, and agree on
next steps.
- Internal
Collaboration: Build collaborative relationships with key stakeholder
departments (Marketing, Trade Marketing, and Customer Development) to
influence RTM solutions for the assigned channel.
- Customer
Relationship Building: Develop collaborative relationships with
customer regionals, replenishers, and/or buyers for relevant accounts
being managed.
- Compliance
Assurance: Ensure compliance with all relevant Q&FS standards.
What can you expect from Mars?
- Work
with over 130,000 diverse and talented Associates, all guided by the Five
Principles.
- Join a
purpose driven company, where we’re striving to build the world we want
tomorrow, today.
- Best-in-class
learning and development support from day one, including access to our
in-house Mars University.
- An
industry competitive salary and benefits package, including company bonus
Mechanical Specialist at Mars
Job Description:
Mechanical Specialist – Nairobi, Kenya
At Mars, our Mechanical Specialists play a vital role in
powering our operations and driving our commitment to excellence. You will be
responsible for executing robust maintenance programs for site equipment and
facilities, ensuring our production processes run smoothly and efficiently. By
sustaining and continuously improving the operational performance and
reliability of our plant equipment, you help us deliver quality products to our
consumers every day.
In this role, you will actively support production on shift,
champion preventive maintenance activities, and leverage condition monitoring
to optimize equipment performance and energy efficiency. Your dedication to
aligning with our Quality and Food Safety (Q&FS) systems, as well as our
Health, Safety, and Environment standards, ensures that we maintain the highest
standards of safety and compliance across our site.
What are we looking for?
- Minimum:
Bachelors Degree or Diploma in Mechanical or Mechatronics Engineering, or
equivalent.
- A
Minimum of 5 years hands on experience in mechanical maintenance systems
and industrial set up with outstanding troubleshooting and technical
aptitude
- Fluent
in English with excellent communication (verbal and written) skills.
- Be
able to design and follow drawings/schematics, and apply this knowledge in
the field to operate, inspect, maintain, and repair equipment.
- Ability
to trouble-shoot and repair complex mechanical and simple control issues.
- Ability
to work efficiently both independently and within a team.
- Flexibility
to work on day and night shifts as required.
- Familiarity
with computerized maintenance management systems (CMMS).
What will be your key responsibilities?
- Perform
troubleshooting and plant diagnosis i.e., Ability to repair Gear and Power
Transmission Systems, Drives and Motors, Hydraulics, Pneumatics, Conveyors
and Handling Systems, Hydraulic Systems, Lubrication Systems etc.
- Perform
basic troubleshooting of electro-mechanical systems, and competence in
basic troubleshooting of simple electrical circuits, motor controls etc.
- Basic
knowledge of PLCs and experience in troubleshooting PLC-controlled
machinery.
- Troubleshoot
and create innovative solutions to integrate mechanical components with
sensors, actuators and control systems.
- Competence
in root cause analysis using the problem-solving methodologies, e.g six
sigma
- Follow
up on closing all safety, food safety and reliability actions that come
through safety / quality audits / near misses or through the various FMOS
forums.
- Participate
in both team and FMOS meetings and make effective decisions keeping
quality and safety in mind.
- Collaborate
with engineers and other team members to identify & implement
improvements in the relevant processes.
- Implement
and continuously review PM & AM system (check lists, execution,
standard / nonstandard tasks balance). Embed/Build Condition Based
Maintenance (CBM) plan.
- Supervision
of contractors and suppliers to make sure both safety & food safety
quality in operation are in place.
- Capability
building in area of mechanical systems by coaching, delivering trainings
and mentoring to both maintenance peers and production line associates.
- Develop
& feed mechanical spare parts to stores according to the maintenance
strategy.
- Respond
to line breakdowns to minimize disruption to production, yet at the same
time strive to minimize unscheduled breakdowns.
- Support
other areas and functions on need basis.
What can you expect from Mars?
- Work
with over 130,000 diverse and talented Associates, all guided by the Five
Principles.
- Join a
purpose driven company, where we’re striving to build the world we want
tomorrow, today.
- Best-in-class
learning and development support from day one, including access to our
in-house Mars University.
- An
industry competitive salary and benefits package, including company bonus.