Product Manager – Payments at Watu Credit
Position Title: Product Manager – Payments/
Product & System Development
Job Location: Nairobi
Reporting to: Head of Product
What you will do:
As a Product Manager – Payments (PM), your role will be
crucial in identifying, developing, and nurturing strategic alliances with our
payments partners to drive growth and innovation for Watu. This position
requires a strong technical and engineering background, a deep understanding of
our industry, excellent relationship-building skills, and the ability to
negotiate and close deals to facilitate fast, efficient and valuable payment
integrations that create value for Watu and our partners. Your primary responsibility
will be to identify, cultivate, and manage partnerships with external entities,
such as fintechs, payment aggregators, mobile operators, and financial
service providers among other strategic payment partners.
Additionally, you will collaborate closely with various internal teams,
including product and system development to ensure that payment solutions are
effectively integrated and managed.
The successful candidate will have a strong technical
record, a proven track record of developing and managing successful
partnerships, a strategic mindset, a clear understanding of external API-driven
product development, and the ability to think creatively to identify new
opportunities. This key role will significantly impact our company’s growth and
success.
Responsibilities:
- Manage
payment API integration projects across all key markets and monitor
performance and key task delivery timelines.
- Collaborate
with existing payment partners to solve actual issues.
- Maintain
clear documentation of access credentials, implementation details, and
troubleshooting guidelines of partner APIs that drive product features
including payment processing partners, servicing channel partners (eg,
WhatsApp, Infobib etc), and any other external parties that drive core
product features.
- Create
and maintain Watu’s strategic payment partnerships engagement framework –
including partner categories and tiers, prioritization, and engagement
strategies with a focus on broad reach, efficient, low-cost payment
solutions.
- Lead
negotiations with senior stakeholders at potential partners – up to
C-level – to establish mutually beneficial agreements, contracts, and
collaboration frameworks.
- Structure
complex agreements that include custom commercials, technical
integrations, data protection and privacy.
- Cultivate
and maintain strong relationships with existing partners, serving as the
primary point of contact.
- Define
SLAs and performance standards for our partners and drive efforts to
implement and track commitments.
- Collaborate
with cross-functional teams to develop and execute strategic plans that
leverage payment partnerships to drive revenue growth, expand market
reach, or enhance product offerings.
- Coordinate
with legal and finance teams to finalize contracts and agreements with
partners.
What we are looking for:
Education level:
- Bachelor’s
degree (Computer science degree preferred) from an accredited institution
or equivalent experience with demonstrated proficiency
Experience:
- Proven
experience, 5+ years, in the fintech, telco or equivalent
with senior-level engagement and relationship building.
- A
minimum of 5 years’ management experience, having worked across technical,
commercial, and customer-facing environments within the technology
industry – particularly telcos and fintech.
- Demonstrated
experience in product management, product marketing, partnership
management, business development, or related roles with a track record of
successfully establishing strategic alliances.
Technical skills:
- Fintech,
mobile wallets and mobile operator APIs
- Excellent
product and technical instincts about mobile applications, web
technologies and product development
- Experience
using Jira, Confluence and other Atlassian tools for product management
and familiarity with other tools such as Jira, Trello, Miro etc
- Ability
to measure and analyze key performance indicators
- Understanding
of the software development cycle and familiarity with Agile Principles
- Exceptional
negotiation and contract management skills, with the ability to create
win-win scenarios in complex partnerships.
- Strong
strategic thinking abilities, including the capacity to analyze market
trends, competitive landscapes, and potential opportunities for
collaboration.
Behavioral skills:
- You
demonstrate exceptional stakeholder management and relationship-building
skills, including effectively managing expectations and obtaining
agreement on key objectives.
- Ability
to quickly strike a rapport with strangers and build meaningful and
lasting business relationships
- Proven
track record of integrity while managing business transactions
- Embraces,
leads and embeds change
- Must
actively demonstrate the values of Watu; Strong Ethics and Standards.
- Motivates,
coaches and develops the team
- Excellent
multi-tasking skills
- Problem-solving,
Creative and Critical thinking skills
- Goal
orientation, ability to focus and get things done in fuzzy environments
- Great
interpersonal, communication and presentation skills
Graphic Design Intern (Paid) at Watu Credit
Job Title: Graphic Design Intern (Paid)
Department: Brand & Creative
Location: Nairobi, Kenya
Reports To: Brand & Creative Manager
Contract Type: Internship
Role Purpose
To support the Brand & Creative Team with day-to-day
design tasks, creation of visual assets, and execution of brand materials
across digital and print platforms.
Key Responsibilities
- Assist
in designing marketing and communication materials (digital & print)
- Execute
layouts and graphic assets according to brand guidelines
- Support
development of social media content and campaign assets
- Prepare
and export files for production/use across various platforms
- Assist
with basic motion graphics or GIF creation when required
- Maintain
and organize design files and resources
- Participate
in creative brainstorming sessions and contribute ideas
Skills & Qualifications
- Currently
pursuing or recently completed a diploma/degree in Graphic Design,
Multimedia, Visual Communication, or a related field
- Basic
proficiency in Adobe Illustrator, Photoshop, and InDesign
- Familiarity
with Canva; interest in learning Figma/After Effects is a plus
- Good
understanding of design principles (typography, color, layout)
- Creativity,
attention to detail, and willingness to learn
- Good
communication and teamwork skills
- Portfolio
(academic or personal projects) required
Key Competencies
- Creativity
and innovation
- Attention
to detail
- Time
management and organization
- Collaboration
and communication
- Adaptability
and openness to feedback
What We Provide
- Real
project experience within a fast-paced creative environment
- Exposure
to multi-market brand operations
- Mentorship
and skill-building opportunities
- Practical
learning experience in brand design and visual content creation
Data Analyst at Watu Credit Limited
Role – Data Analyst
Reporting to: Senior Data Analytics Manager
Department: Data Analytics
Our business is growing rapidly. In this context, we are
looking for an enthusiastic, experienced, and highly technical Data Analyst to
join our Data Analytics team. The successful candidate will be primarily
responsible for creating and maintaining reports and dashboards and to answer
given business questions using data. Support with general data handling
requests and with maintaining and improving the data ingestion and
transformation back-end processes is also expected. SQL will be used heavily,
so an advanced SQL level coupled with a strong ability to understand data are
critical.
We are looking for doers who are ready to roll up their
sleeves and, with their hard work and dedication, create the impact needed in
our communities. Do you want to become a part of our ambitious and creative
team of smart individuals and make a difference, and you have what it takes?
Then read on and apply for this exciting opportunity! A successful Data Analyst
is expected to adapt to the fast-paced culture of the company, the market, and
the customers we serve.
Key Responsibilities:
- Create
and maintain reports and dashboards on various company’s KPIs
- Answer
business questions using data analysis and statistics
- Support
management team on wide range of data-handling requests
- Conduct
periodical audits on data quality in line with company policies
- Support
creating and maintaining back-end data ingestion and transformation
processes
Requirements
Education & Experience
- 2
years+ of Data Analysis experience
- Advanced
SQL (must)
- Strong
Excel and Google Sheets knowledge
- Understanding
of relational DB theory
- Understanding
of data preparation and data acquisition
The following technical knowledge would be a plus
- R,
Python
- dbt
- Git
- Google
Cloud solutions with a focus on Google Data Studio and BigQuery
- Experience
with non-relational DB or Big data
Non-technical
- Ability
to work independently and proactively
- Attention
to details
- Self-starter,
target oriented
- Team
player and good communicator
What we offer
- Be a
part of an international, dynamic and driven team that has set their
aspirations high and work hard to achieve those
- Opportunities
to learn and grow together with us
- Competitive
compensation package
- Health
benefits