Data Analyst at Stima DT Savings and Credit Cooperative Society Limited
Job Purpose
Reporting to the Head of Research and Innovation you will be
responsible for mining, collecting, analyzing, and storing data with the aim of
using it to help the Sacco make informed strategic choices to enable profitable
business decision making and increase efficiency/effective of both operations
and customer service activities.
Key Responsibilities
- Lead
and execute end-to-end data analysis by collecting, cleaning, and
analyzing large datasets to generate actionable insights that support
strategic and operational decision-making.
- Design
and implement statistical, predictive, and data mining models to enhance
business performance, forecasting, and risk management.
- Develop
and maintain dashboards, reports, and data visualization tools to present
complex data in a clear and user-friendly manner for stakeholders.
- Collaborate
with business units, data owners, and ICT teams to define data
requirements, integrate insights into systems, and support data-driven
initiatives.
- Ensure
data integrity, quality, and governance by implementing appropriate
controls, validation processes, and best practices in data management.
- Drive
innovation by identifying new data sources, improving analytical methods,
and recommending tools, technologies, and process enhancements.
- Monitor
and optimize data systems and analytical processes to improve efficiency,
accuracy, and performance.
Qualifications
- Bachelor’s
Degree in Statistics, Mathematics, or a related field
- Minimum
of six (6) years’ relevant experience
- Strong
mathematical and analytical skills
- Proficiency
in programming languages such as SQL, Oracle, R, Python, MATLAB
- Knowledge
of database design, data mining techniques, and data modeling
- Experience
with reporting tools (e.g., Business Objects) and ETL frameworks
- Proficiency
in statistical tools such as Excel, SPSS, and SAS
- Familiarity
with data platforms such as Hadoop and Apache Spark
- Knowledge
of data visualization tools such as Tableau and Qlik
- Strong
problem-solving skills and attention to detail
- Ability
to write queries, reports, and make presentations
- Excellent
verbal and written communication skills
- Strong
teamwork and collaboration skills
Network Administrator at Stima Sacco
Job Summary
Reporting to the ICT Manager, the Network Administrator will
be responsible for the day-to-day management of the Sacco’s Wide Area Network
(WAN) and Local Area Network (LAN). This role oversees critical network
infrastructure, including firewalls, switches, routers, and wireless systems,
as well as the Call Centre platform. The successful candidate will also serve
as the Team Lead for license renewals and new infrastructure projects.
Key Tasks and Responsibilities
- Infrastructure
Management: Maintain and monitor a multi-vendor environment consisting of
Cisco, Juniper, and Arista switches to ensure high availability.
- Security
& Compliance: Manage and configure Fortinet Firewalls, WAF, NAC, and
SDWAN solutions to protect against security attacks.
- Web
Security: Oversee Cloudflare Security configurations for all
internet-facing systems and manage SSL certificates and other
cybersecurity protocols.
- Monitoring
& Reporting: Utilize ManageEngine OpManager for network device
reporting and real-time LAN/WAN monitoring.
- External
Integrations: Manage technical integrations between Stima Sacco and
external partners, including Mobile Money (Safaricom/Airtel/Telkom)
configurations.
- Operational
Services: Manage DHCP, DNS services, and maintain detailed inventories of
all network equipment and maintenance schedules.
- Backup
& Disaster Recovery: Ensure routine backups of all network
configurations and carry out firmware/software upgrades to maintain system
integrity.
- Technical
Support: Provide level 2 support to Sacco staff and resolve faults or
service-affecting conditions.
- Project
Leadership: Lead the implementation of new ICT development projects and
manage the lifecycle of software and hardware license renewals.
- Audit
and Risk Issue Management: Addressing Audit and Risk issues as raised from
time to time.
- Other
Roles: Performing any other role as assigned from time to time.
Academic Qualifications
- Bachelor’s
degree in Computer Science or Information Technology
- Must
have relevant professional qualification. (Minimum CCNP, Fortinet NSE4,
Cybersecurity certificates)
- Should
be a member of a relevant professional body
Experience
- At
least 6 years of relevant experience in a complex network environment
- Proven
experience managing SDWAN, WAF, and multi-vendor switching environments
Shariah Sales Representative (Meru, Eldoret, and Kisii branches) at Stima Sacco
Stima DT Savings and Credit Cooperative Society Limited
(Stima Sacco) is a leading, fast- growing, countrywide licensed Deposit Taking
Sacco (DTS). In line with our strategic growth plans, we are seeking
qualified and competent individuals to fill the following position in our Meru,
Eldoret, and Kisii branches:
SHARIAH SALES REPRESENTATIVE
Reporting to the Sales and Relationship Officer, the role
holder will drive growth of Shariah-compliant financial products (Yasar
Products) by developing new business, nurturing relationships with existing
members and promoting inclusive financial solutions that align with Islamic
principles.
Key Tasks and Responsibilities
- Achieve
individual targets in member onboarding, financing and savings for
Shariahcompliant products.
- Actively
support and participate in Shariah-compliant product sales and marketing
events.
- Educate
members on Islamic financial solutions, savings and financing options.
- Cross-sell
Sacco products and services to new and existing members.
- Identify
emerging markets and segments, particularly within Muslim communities.
- Support
market research and member feedback initiatives.
- Participate
in member education, community outreach and financial literacy programs.
- Submit
timely weekly and monthly sales reports.
- Conduct
sales activations and campaigns to expand membership.
- Capture
member applications accurately into the CRM system.
- Ensure
assigned portfolios remain fully funded and active.
- Build
strong, lasting member relationships while ensuring compliance with
Shariah principles, KYC and due diligence requirements.
- Perform
any other duties as may be assigned from time to time.
Qualifications
- Diploma/Higher
Diploma in Business Administration, Sales & Marketing, Islamic
Banking/Finance, or a related field.
- Training
in Islamic banking preferred.
- 3
years of relevant experience in sales, marketing, or financial services.
- Experience
in Shariah-compliant financial products will be an advantage.
- Strong
communication and interpersonal skills, with sensitivity to cultural and
religious values.
- Ability
to engage effectively with Muslim communities.
- Good
numeric, analytical and report-writing skills.
- A
proactive and self-driven individual with a passion for ethical financial
solutions.
Credit Administration Officer at Stima Sacco
Job Summary
Reporting to the Credit Manager, the job holder will be
responsible for among others, supporting the credit function by ensuring proper
documentation, processing, monitoring, and administration of credit facilities
in line with policies, regulatory requirements, and risk management standards.
Key Tasks and Responsibilities
Loan Processing & Appraisal Support
- Receive
and review loan applications for completeness and accuracy.
- Verify
member eligibility, savings, guarantors, and loan qualification criteria.
- Confirm
loan approvals comply with SACCO credit policy and delegated authority.
Credit Documentation & Securities
- Prepare
loan contracts and ensure proper execution by members and guarantors.
- Ensure
collateral/security documentation is complete and properly registered
where applicable.
- Maintain
safe custody of loan security documents, collaterals and collateral
register.
- Track
insurance covers secured loans (e.g., motor vehicle, property, loan
protection).
Loan Administration & Disbursement
- Process
loan disbursements as per approved terms and conditions.
- Update
and maintain accurate member loan records in the system.
- Monitor
loan balances, repayment schedules, and maturity dates.
- Ensure
compliance with loan conditions before and after disbursement.
Credit Monitoring & Recovery Support
- Generates
credit reports for management review.
- Support
loan recovery and restructuring processes where necessary.
- Ensuring
there is proper loan categorization and classification.
Compliance & Risk Management
- Ensure
all loan files meet internal audit and regulatory standards (e.g., SASRA
requirements).
- Confirm
compliance with KYC, AML, and SACCO credit policy.
- Identify
documentation gaps and follow up for rectification.
- Submits
credit information to the licensed Credit Reference Bureaus.
- Assist
during internal and external audits.
Member Service & Coordination
- Respond
to member inquiries regarding loan status, and collaterals.
- Liaise
with Credit Officers, Finance, and Member Services teams.
- Educate
members on loan products, requirements, and repayment obligat
PERSON SPECIFICATIONS
Academic Qualifications
- Bachelor’s
degree in finance, Banking, Business Administration, Accounting, or
related field.
- Professional
qualification (CPA, ACCA, Credit Certification) is an added advantage.
Experience
- Six
(6) years relevant experience
Knowledge, Skills and Attributes
- Knowledge
in use of MS Office packages.
- Ability
to communicate both inside and outside the organization.
- Ability
to write complex reports.
- Analytical
skills.
- Analytical
risk assessment skills.
Key Result Areas
- High
customer satisfaction index.
- Enhanced
efficiency customer experience.
Interested applicants should apply on or before 5:00pm
on Tuesday, 24 February 2026 using the link provided.
Only shortlisted candidates will be contacted.
Customer Relations Assistant at Stima Sacco
Society Vision: To redefine financial wellness. Stima DT
Savings and Credit Cooperative Society Limited (Stima Sacco) is a leading
country – wide, fast growing, and licensed DTS (Deposit Taking Sacco). To
achieve the planned growth, The Sacco is looking for a qualified and competent
person to fill the following vacancy.
Job Summary
The job holder will be responsible for handling face to face
interactions and calls from existing and potential Members. using knowledge of
the Society’s services/products as well as great customer service skills, to
address issues, provide support and offer information needed to keep Members
satisfied.
Key Tasks and Responsibilities
- Responding
to Member queries and complaints, through telephone, email.
- Updating
the Member complaints register daily to reflect nature of complaint and
resolution provided.
- Supporting
the implementation of new product launches.
- Ensuring
up to date member information as per the policies.
- Informing
Members by explaining procedures, answering questions, and providing
information.
- Maintaining
communication equipment by reporting problems to Branch operations.
- Maintaining
and improving quality results by adhering to standards and guidelines
while recommending improved procedures.
- Performing
teller duties as appropriate.
- Updating
job knowledge by studying new Society product descriptions and
participating in Member educational opportunities.
- Entering
new Member information into the system and updates existing Member
information.
- Identifying
and escalating priority issues to the Branch Operations Officer and Branch
Manager.
- Routing
calls to appropriate officers.
- Processing
Member Automated Teller Management Cards.
- Capturing
and initiating member data on standing orders, funds transfers, member
changes.
PERSON SPECIFICATIONS
Academic Qualifications
- Diploma
/ Higher Diploma in Business administration, Public Relationship/Sales,
Marketing or a related field.
Experience
- Three
(3) years’ experience.
Knowledge, skills and attributes
- Must
have knowledge in use of MS office packages.
- Ability
to communicate.
- Report
writing skills.
- Ability
to read, write and perform simple arithmetic calculations.
- Adequate
verbal skills at a non-technical level.
- Familiarity
with uninvolved, standardized work procedure.
E-Business Support Officer at Stima Sacco
Stima DT Savings and Credit Cooperative Society Limited
(Stima Sacco) is a leading country-wide, fast growing, and licensed DTS
(Deposit Taking Sacco). To achieve the planned growth, The Sacco is looking for
a qualified and competent person to fill the above vacancy.
Job Summary
Reporting to the ICT Manager, the job holder shall be
responsible for driving the Sacco’s EBusiness through expansion of the SACCO’s
E-banking channel network. The job holder is also responsible for ensuring
smooth functioning of E- banking channels and coordinating smooth roll-out of
process enhancements aimed towards increased channel utilization with the aim
of attaining 99.9% channel availability.
Key Tasks and Responsibilities
- E-Business
Systems Implementation: – Assist in the development and implementation of
new E-Banking channel products and services.
- System
Monitoring: Perform daily health checks on all digital channels (Mobile
App,
- USSD,
ATM, and Internet Banking) to ensure 99.9% uptime.
- Technical
Support: Act as the second-level support for all e-banking related queries
from branches and members, ensuring timely resolution of transaction
failures.
- Channel
Expansion: Assist in the integration and review of new payment gateways,
mobile money platforms, and emerging fintech solutions to broaden the
SACCO’s digital footprint.
- UAT
& Deployment: Lead User Acceptance Testing (UAT) for all new systems,
patches, upgrades, and digital products before they go live.
- Channels
Security Configurations: Monitor for fraudulent activities on digital
channels and implement security protocols such as Two-Factor
Authentication (2FA) and encryption standards.
- Reporting:
Generate weekly and monthly reports on channel utilization, downtime
incidents, and transaction volumes to inform management decisions.
- User
Training: – Ensure that end-users are trained on the usage and benefits of
the channel systems
Key Qualifications and Skills
- Education:
Bachelor’s degree in Computer Science, Information Technology, Business
Information Systems, or a related field.
- Experience:
At least 3 years of experience in ICT, specifically handling E-banking
channels, digital payments, or fintech operations.
- Technical
Proficiency: * Strong knowledge of API integrations (REST/SOAP).
- Proficiency
in SQL for database querying and troubleshooting.
- Proficiency
in systems development (Front-End / Back-End)
- Familiarity
with Core Banking Systems (CBS) and ISO 8583 (ATM messaging standard).
- Certifications:
Possession of ITIL, Prince2, or relevant Dev/Ops networking/security
certifications is an added advantage.
Key Attributes, Competencies, and Skills
- Analytical
Thinking: Ability to quickly diagnose system bottlenecks and provide
technical workarounds.
- Member-Centric
Mindset: A passion for improving the user experience and ensuring digital
tools are intuitive for SACCO members.
- Agility:
Ability to work under pressure, especially during system downtimes or peak
transaction periods (e.g., end-of-month processing).
- Effective
Communication: Capable of explaining technical issues to non-technical
stakeholders and members clearly
- Integrity:
High level of ethical standards, given the sensitivity of handling
financial data and transaction systems.
Qualified applicants should apply on or before 5:00pm on
Friday, 6th February 2026 using the button below
Insurance Sales Representative at Stima Sacco
Stima DT Savings and Credit Cooperative Society Limited
(Stima Sacco) is a leading, nationwide, fast-growing, and licensed
Deposit-Taking Sacco (DTS). As part of our strategic growth and expansion, we
are seeking to recruit a qualified, competent and results-oriented individual
for the position of Insurance Sales Representative at our Olkaria Branch.
The job holder will be responsible for designing and
implementing effective marketing strategies geared towards bringing more
insurance business for the Insurance Agency.
Key Tasks and Responsibilities
- Design
and implement effective marketing strategies to sell new insurance
contracts to new and existing clients
- Contact
potential clients and create rapport by networking, using referrals etc
- Research
and source potential clients and build long-term relationships with them
- Appraise
the wishes and demands of business or individual customers and sell the
suitable protection plans
- Collect
information from clients on their risk profiles in order to offer them the
proper solution
- Deliver
approved policies to new clients and explain benefits and risks of the
policy
- Submit
client applications, issue quotes, maintain client records and prepare
reports
- Check
insurance claims to solidify trust and safeguard reputation
- Retain
continuous awareness of agency transactions, sales and existing terms and
keep records of the same
- Keep
abreast of industry and market trends and best practices
- Conduct
risk assessment for proposed and existing products.
Qualifications
- Diploma
in Insurance
- Possess
professional qualification such as COP
- A
minimum of three (3) years working experience in the insurance Industry
- High
analytical and problem-solving skills
- Demonstrate
excellent report writing and presentation skills.
- High
ethical standards, integrity, and professionalism
- Planning
and organization skills
- Interpersonal,
communication and negotiation skills
- Knowledge
of the various insurance products
- Excellent
Customer Experience skills