Internship | Job Vacancies at IQVIA

Business Intelligence Analyst, East Africa at IQVIA

Business Intelligence Analyst, East Africa

Position purpose

The Business Intelligence Analyst is a problem-solver who uses data to create insights that drive business value, mitigate risk, and enable strategy. They are also a change agent focused on driving the understanding of data’s strategic importance both internally and externally.

Roles and responsibilities

• Ensuring data is stored in appropriate repositories to maintain their quality and optimal function.
• Translate business needs into data requirements and analytical findings into clear, actionable business strategies.
• Drive analyses and synthesis of results and as such involved in creation of monthly reports and dashboards to help business users understand past and present performance with a focus on tracking KPIs, analyzing trends, and translating complex data into easy-to-understand visualizations for non-technical stakeholders.
• Establish trust-based relationships with clients to better serve their organizations.
• Present insights to clients.
• Manage relationships with data suppliers, and across a spectrum of internal and external stakeholders ensuring data is collected on time, and queries from data teams are closed expeditiously.
• Identify new data suppliers to onboard onto IQVIA Panel
• Build IQVIA presence and reputation as a trusted adviser in Life Science
• Continuously identify and engage key decision-makers, influencers, stakeholders and external networks that will aid data use and governance.

Qualifications

• Bachelor’s degree min required in business, sciences, statistics or computer sciences
• 2-5 years of related experience in data analysis, consulting and/or market research industry
• Excellent presentation, communication and client influencing skills
• Experience in business analytics, sales force excellence in pharmaceuticals is a plus.
• Possesses solid project management, client influencing and relationship building skills
• Works willingly and effectively with others in and across the organization to accomplish team goals
• Ability to manage multiple projects, juggle priorities and deliver on tight deadlines

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Read More & Apply

Data Team Lead at IQVIA

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

This Clinical Data Team Lead will be responsible for managing end-to-end delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical Data Management (CDM) team to provide high quality data management products that meet customer needs. Direct the team in areas of project planning, execution and close-out, financial management, communications and milestone deliverables. Comply with Good Clinical Practices (GCPs), applicable regulatory guidelines, SOPs, policies, and, where available, CDM guidance documents.

Responsibilities

Client Management

• Serve as primary point of contact for customer on clinical data management deliverables
• Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise
• Provide justification for and perform direct negotiations with customer, e.g., timelines, financial, process, resource
• Maintain strong customer relationships
• Ensure open communications with customer and Quintiles management to manage and meet contractual obligations

Service Management

• Meet with Data Operations Coordinator (DOC) and/or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables
• Establish strong communications with Data Operations team, functional leads, project managers and all other stake holders
• Support DM service delivery with comprehensive DM process and technical expertise in executing projects
• Serve as the escalation point for unresolved data issues; work with client data managers, vendors, and internal team members for resolution
• Work with functional manager(s) to ensure appropriate resources are assigned to meet project deliverables
• Create and/or review and sign-off on all data management plan (DMP) documents
• Implement proactive quality management plans across multiple projects/programme. Track service performance and provide leadership to identify root causes of issues and implement remedial actions
• Serve as Subject Matter Expert (SME)
• Provide leadership and expertise in a specific CDM task or technology
• Maintain internal tracking databases and systems

Qualifications

• Bachelor’s Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field
• 5+ years direct Clinical Data Management experience in CRO or pharmaceuticals industry , including 3+ years as a CDM project lead; or equivalent combination of education, training and experience
• Previous experience and proven competence in managing delivery of multiple projects through full DM life-cycle (several studies/programmes)
• Previous experience of handling customer negotiations
• Knowledge of Good Clinical Practices and relevant regulatory guidelines
• Excellent communication, interpersonal, customer service, and teamwork skills
• Comprehensive understanding of clinical drug development process
• Ability to establish and maintain effective working relationships with co-workers, managers and customers

Read More & Apply

Compensation and Benefits Manager, 9 month fixed term contract at IQVIA

Compensation and Benefits Manager, 9 month fixed term contract

Nairobi, Kenya | Full time | Hybrid | R1500529Job available in additional locations

RESPONSIBILITIES

• Provide compensation program management and execution including but not limited to: base pay and variable administration, year-end performance and pay management/processing,
• Responsible for the delivery, education and communication of the annual and off-cycle compensation planning processes for IQVIA employees working in the EMEA Business Unit.
• Research, analyse and measure compensation solutions to ensure alignment to business objectives and competitiveness of pay and benefits practices.
• Conduct complex analysis in support of talent management objectives and for reporting and costing purposes to ensure programs are affordable to the company and provide maximum ROI.
• Lead market data analyses projects and provides recommendations for pay levels and salary structures in EMEA Region to remain competitive and consistent with corporate pay philosophy.
• Participate in compensation and benefits surveys and ensure competitive pay and benefits practices are maintained.
• Develop/support and conduct compensation and benefits training programs to familiarize managers and other employees with key elements of the company’s compensation, benefits and wellbeing programmes.
• Evaluate programs, keep abreast of local legislation, trends, advances and/or new technology and make recommendations for changes and improvements.
• Partner with HRBP and Corporate Compensation teams to ensure continuous improvement of process and technology in support of compensation programs
• Provide professional consultation and guidance to managers and HR Business Partners in the EMEA RBU by resolving questions and making recommendations to resolve outstanding issues related to salary programmes
• Provide professional consultation and guidance to managers and HR Business Partners in the EMEA Region by resolving questions and making recommendations to resolve outstanding issues related to benefits and wellbeing programmes
• Consult to HRBPs and business leaders regarding compensation and benefits related issues and develop solutions to meet specific needs within their organization.
• Support job evaluation processes.
• Maintain a working knowledge of EMEA legislation that may affect compensation and benefits policies.
• Participate in special projects as assigned, including executive compensation analysis and M&A activities.
• Support any international mobility administration processes for EMEA

KNOWLEDGE & EXPERIENCE

• Bachelor’s Degree in Business, HR or equivalent.
• Minimum of 4 years’ experience focusing in compensation plan design, job analysis, market pricing, incentives preferably in EMEA
• Previous experience managing compensation programs, international experience preferred
• Experience working in a team-oriented, fast-paced environment
• Expert knowledge in compensation design, application and theory to include knowledge of regulatory compliance standards for countries in EMEA Regions
• Excellent analytical and organization skills with the ability to work independently and interact effectively with all levels of management
• Ability to manage to deadlines and multiple priorities work under pressure and handle confidential information appropriately
• Ability to obtain, present and discuss information and recommendations that may be controversial in nature
• Capable of leading or influencing processes and decision making at a senior level.
• Project management skills, with the ability to prioritize and manage multiple assignments in a fast-paced environment.
• Excellent analytical skills, expert in excel and knowledgeable in all MS Office products. Workday experience a plus.
• Strong written, verbal and presentation skills, strong analytical and computer skills
• Demonstrated attention to detail

Read More & Apply

Site Activation Manager – EMEA at IQVIA

Job Overview

Direct and manage the execution of the strategic, operational and financial delivery of required Site Activation activities, including but not limited to Site ID and Selection, Ethics and Regulatory processes and Site Contracting for assigned studies as determined by Company, scope of work and/or sponsor requirements.

Essential Functions

• Provides strategic planning and project oversight accelerating Site Activation through best in class project management to ensure fast site activation for patient enrollment, responsibilities may include; Accountable for multiple regions.
• Support and/or participate in pre-award/bid defense activities.
• Oversee the execution of Start Up (including pre-award through Site Activation) and/or Lifecycle Maintenance for assigned projects in accordance with the agreed start up strategy, adhering to agreed project timelines and in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol, customer requirements, and internal policies.
• Study Delivery Scope minimum expectations: accountable for multiple regions or Global SAM project oversight responsibilities.
• Develop, implement and maintain the Site Activation Management Plan according to the Scope of Work and Project Plan, within the agreed project strategy, resolving project related issues where required.
• Collaborate with key stakeholders both internal and external, through effective communication and resolution management, including communication with regions and countries, to successfully deliver the agreed project scope in compliance with the Site Activation Management Plan.
• Execute operational strategy/ expectations for maintenance of clinical study approvals, authorizations and review/ negotiation of contracts and essential documents.
• Assess and review the regulatory landscape and contribute to the collection, interpretation, analysis and dissemination of accurate regulatory intelligence to support assigned studies and wider company, as required.
• Determine regulatory strategy/expectations and parameters for submissions and all necessary authorizations. Identify regulatory complexity and challenges and offer creative and practical solutions to support the bid process and subsequent execution of the Site Activation Management Plan.
• Provide ongoing updates and reporting to various levels of the organization, both study team and in some cases senior level colleagues.
• Ensure accurate completion and maintenance of internal systems, databases, tracking tools, timelines and project plans with project specific information.
• Create and/or review technical and administrative documentation to support business development and enable study initiation and maintenance, as required.
• Adhere to quality standards, regulated and Company specific through the duration of the trial period.
• Mentor and coach colleagues as required: mentor to Grade 140.
• May take a lead role in developing long standing relationships with preferred IQVIA customers:Maintain and develop the customer relationship through study teamwork and support providing input to customer level processes and/or initiatives , attend Early Engagement Customer or Partnership Meetings if required.
• Deliver presentations/training to clients, colleagues and professional bodies, as required.
• Contribute to initiatives that affect positive change within the department and organization: support department and organizational initiatives.

Qualifications

• Bachelor’s Degree Life sciences or related field Req
• At least 5 years with 2 years of lead experience in a scientific or clinical environment. Req
• Demonstrable experience in an international role; or equivalent combination of education, training and experience.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient

Read More & Apply

Senior Statistical Programmer at IQVIA

Job Description

As a Senior Statistical Programmer you will be given access to cutting-edge, in-house technology and opportunities to work on global projects across a variety of therapeutic areas.  You will also provide advanced technical expertise to develop and maintain programs to meet internal and external clients’ needs. You will plan and lead the development of project-related solutions to the full scope of statistical programming tasks.

As a lead programmer on assigned studies, you will write and maintain programming specifications datasets and program TLFs, to maximize programming efficiency with the use of biostatistical tools and assist in training and mentoring new or junior team members

Requirements:

• Bachelors or Masters’ in Computer Science, Mathematics or equivalent
• 3+ years, statistical programming experience within the Life Science industry
• Experience as project lead, directly engaging clients and coordinating tasks within a programming team
• Knowledge of applicable clinical research regulatory requirements, i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines
• Knowledge of Base SAS, SAS/STAT, SAS Graph and SAS Macro Language
• Ability to independently lead multiple tasks and projects

Read More & Apply

Expert Marketing Operations Coordinator at IQVIA

Our client is seeking a proactive and detail-oriented Expert Marketing Operations Coordinator to join the Expert team. This role is pivotal in supporting strategic brand and functional initiatives, ensuring seamless coordination across marketing operations, digital activation, sample management, and compliance.

Key Responsibilities:

• Coordinate timely production and deployment of promotional materials aligned with brand strategy
• Manage artwork, translations (FWA), regulatory approvals, and content uploads across Veeva CRM, WhatsApp, Email, and Website
• Support digital activation: upload expert media plans on Lumina, track metrics with agencies, manage webinar logistics and content approvals
• Track execution outcomes and compile performance reports to inform future activities
• Conduct quarterly compliance monitoring
• Track expert budget and manage purchase orders
• Oversee sample management: RFP approvals, warehouse coordination, and field team support
• Assist field team activities: activation tracking, promotional meetings coordination, and training session organization
• Support HCP and Association engagements: invoicing and payment follow-ups

Qualifications & Skills:

• Bachelor’s degree in a biological science or equivalent experience
• Minimum 3 years’ experience as a medical representative (preferred)
• Background in marketing, brand management, or agency roles
• Strong communication skills in English; proficiency in French is an advantage
• Excellent administrative, organizational, and interpersonal skills
• Creative and analytical mindset
• Team-oriented and collaborative

Read More & Apply

Senior Statistical Programmer at IQVIA

 Responsibilities:

• Import data from various sources
• Program quality control checks for source data and reporting data issues
• Interpret project level requirements and develop programming specifications
• Write programming code following established Good Programming Practices
• Program SDTM and ADaM datasets
• Program to create statistical analysis tables, listing and figures
• Validate datasets and all statistical outputs per prescribed gate checks
• Communicate with internal and client statisticians and clinical team members to ensure appropriate understanding of requirements and timelines
• Use and promote the use of established standards, SOPs, and standard methodologies
• Export data and clinical study report materials
• Provide training and mentoring to team members and department staff
• You can help us bring clinical trial statistical analysis into the next generation. Award winning and innovative, we will give you access to cutting-edge in-house technology, allowing you to work on global projects across therapeutic areas. Be challenged in a fast-paced team environment that is collaborative in performing biostatistical analyses and advanced statistical programming. Development opportunities and mentoring at all levels enable you to progress your long-term career in the direction you choose.

THE PERSON

• We know that meaningful results require not only the right approach, but also the right people. Candidates should possess a Master’s or Bachelor’s degree in Biostatistics, Statistics, Mathematics, or Computer Science, and have a strong educational or practical evidence in programming.

Key required skills include:

• Home Based/Remote
• 5+ experience in Statistical Programmer role from CRO/Pharma with ADaM/SDTM/ TLFs
• Excellent accuracy, attention to detail, problem solving, organizational as well as interpersonal communication.
• In light of the above, candidates for the roles should exhibit the following skills and competencies:
• Experience in programming in SAS within the CRO/Pharma/Biotech/Healthcare industries
• Knowledge of statistics and exhibit routine and occasionally complex analytical skills
• A focus on quality, accuracy, and completeness of work activities 
• Excellent communication skills
• A good understanding of Good Clinical Practice and ICH guidelines

Read More & Apply

HR Business Partner at IQVIA

Key Responsibilities:

Strategic HR Partnership

• Assist in developing and executing HR initiatives that combine HR strategies with local business priorities.
• Participate in key people-related decisions, anticipating challenges and addressing people issues proactively.
• Provide HR knowledge and support to business projects and organizational initiatives.
• Support managers on key people processes, including performance management, team development, change management, and resource planning.
• Assist with HR data reporting, leveraging Excel skills and an analytical mindset to deliver insights and support data-driven decision-making.

HR Efficiency, Transformation, and Policy Alignment

• Support projects that drive HR efficiency, transformation, and process standardization across the businesses in Africa.
• Ensure HR services, policies, and systems are practical, relevant, and aligned with business needs and compliance requirements in African countries.
• Work collaboratively with HR colleagues to develop and refine policies and introduce innovative ways of working.
• Collaborate with HR Centers of Excellence (CoEs) and Shared Service Centers on projects.

Regional Wellbeing Plan

• Assist in designing, implementing, and managing a comprehensive regional Wellbeing Plan for Africa, addressing physical, emotional, financial, and workplace wellbeing needs.
• Leverage insights from employee feedback, surveys, and HR metrics to continuously refine and enhance wellbeing initiatives.

Performance and Capability Development

• Provide coaching and advice to managers on organizational effectiveness, team dynamics, and leadership development.
• Advise and support Business Managers on people-related processes, including performance management, team and personal development, career path planning, resource planning, and restructuring needs.
• Support managers in navigating organizational change, ensuring employee alignment and minimal disruption.
• Collaborate with managers to navigate change effectively, balancing empathy with a focus on results.

Compliance and Best Practices

• Act as a role model for the HR function, driving best practices and ensuring alignment across HR processes and policies, ethics, and compliance.
• Provide support in driving the BBBEE agenda, ensuring alignment with regulatory requirements and organizational goals.
• Contribute to new initiatives, sharing lessons learned from previous HR projects and interventions.
• Demonstrate knowledge of local labor laws, CCMA processes, and employee relations (ER) matters, ensuring compliance and effective resolution of workplace issues.

HR Metrics and Analytics

• Use HR KPIs and metrics to identify opportunities for improvement and develop clear, actionable plans to address them.
• Provide regular reports and analyses to senior management, highlighting trends and recommendations.

Employee Engagement and Communication

• Provide support on employee engagement initiatives to align staff interests with business objectives, leveraging insights from employee surveys to enhance engagement strategies.
• Ensure clear and effective HR communication, managing local employee engagement campaigns and aligning them with global HR messaging.

Project Management and Execution

• Drive HR projects with a focus on efficiency, transformation, and measurable results.
• Manage multiple priorities and deliverables effectively, ensuring timely and high-quality outcomes.
• Use HR metrics and insights to inform decision-making and drive continuous improvement.

Qualifications and Skills:

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Professional HR accreditation (e.g., SHRM, CIPD) is a plus.

Experience:

• 1-3 years of experience in HR, with a blend of generalist and specialist roles.
• Knowledge of employment legislation and best practices.
• Experience in managing business change, process improvement, and HR transformation projects.
• Proficiency in Excel and PowerPoint, good visual data representation skills.

Read More & Apply