PA/Admin Secretary at Aga Khan Education Service, Kenya (AKESK)
Role Summary
The Personal Assistant provides administrative support to the Headteacher while
serving as the first point of contact for parents, staff and visitors. The role
also includes supporting school marketing and events logistics. This position
requires an organized, detail-oriented and personable individual who can
represent the school positively and maintain confidentiality at all times.
Key Responsibilities:
- Receive
parents and visitors, directing them to the relevant personnel with
professionalism and courtesy.
- Effectively
handle telephone requests on behalf of callers or the school, ensuring
accurate and timely responses.
- Provide
the highest standard of customer care to parents and visitors, upholding
the school’s image at all times.
- Ensure
safety procedures are followed by issuing passes and lanyards to all
visitors and maintaining accurate visitor sign-in records.
- Assist
with filing, photocopying and circulation of correspondence as required.
- Provide
administrative assistance to staff as needed.
- Support
the Headteacher with scheduling, follow-ups and preparation of basic
documents.
- Act as
a liaison between the school and the HR Department.
- Ensure
the reception area remains tidy and welcoming.
- Assist
the Headteacher in marketing the school to enhance student enrolment
numbers.
- Assist
in communicating with parents on aspects of school life as directed.
- Support
the circulation of newsletters, announcements and notices prepared by the
school leadership or marketing team.
- Support
the coordination of weekend and holiday school events and activities
through logistics and execution support.
The requirements
Qualifications and Experience:
- Bachelor’s
degree in Administration, Communications, Management or a related field.
- Minimum
of 2 years of proven experience in an administrative or assistant role.
- Experience
in an educational setting is preferred.
- Basic
working knowledge of Microsoft Office and Google Suite applications.
- Strong
command of written and spoken English.
- Competence
in record-keeping, data management and file systems.
Receptionist at Aga Khan Education Service, Kenya (AKESK)
Role Summary.
Act as the first point of call for visitors to the school, parents, staff and
children. As the ‘face’ of the school the receptionist should be welcoming,
personable, helpful and able to represent the school in a professional and
friendly manner. The receptionist is also required to assist with various
administrative tasks.
Key Responsibilities
- To be
the first point of contact for visitors to the school, extending a warm
welcome to callers – including parents, visitors, contractors and delivery
staff.
- To
deal effectively with telephone calls, transferring callers to relevant
staff and taking and passing on messages as required.
- To
follow safeguarding procedures by issuing passes and lanyards to visitors,
ensuring that visitors are signed into the school.
- Communicating
with parents regarding all aspects of school life, receiving and passing
on information between parents and teachers in a timely manner with
minimum disruption to lessons.
- To
ensure that the reception area remains tidy and that literature and forms
are updated and replenished as necessary.
- To
record and post all outgoing mail.
- To
support the administration of school events.
- Any
other duties as required by the Head teacher or other member of the Senior
Leadership Team.
The requirements
Qualifications and Experience
- Bachelor’s
Degree or Diploma in a related discipline.
- At
least 2-year working experience in a busy administration department.
- Experience
in a school setup will be an added advantage.
- Must
have excellent communication and interpersonal skills.