Credit Administrator at Incredo Finance
Closing on: Jun 13, 2026
The Credit administrator is responsible for assessing loan
applications, evaluating the creditworthiness of individuals and businesses,
and recommending lending decisions that align with the organization’s risk
management policies. The role ensures that all credit facilities are processed
accurately, efficiently, and in compliance with internal procedures and
regulatory requirements.
ROLE OVERVIEW
- Manage
credit administration processes, including loan documentation, file
perfection, and disbursement support.
- Analyze
the loan book and segment the portfolio to assess performance and risk
exposure.
- Identify
emerging credit risks and provide recommendations to mitigate potential
losses.
- Prepare
portfolio analysis reports and present key risk insights to management.
- Support
the implementation and monitoring of credit controls across the lending
portfolio.
- Work
closely with sales, operations, and collections teams to maintain
portfolio quality.
- Maintain
accurate records of credit assessments and lending decisions.
Credit Risk Analyst Qualifications:
- Diploma
or Bachelor’s Degree in Business, Finance, Accounting, Economics, or
related field.
- CPA
qualification is an added advantage.
- Minimum
3 years’ experience in a Microfinance Institution.
- Experience
in microfinance and micro-loan financing is highly desirable
- Experience
in credit analysis, loan processing, and financial services.
Skills & Competencies
- Strong
knowledge of credit analysis, credit administration, loan documentation,
file perfection, disbursement support, and credit controls.
- Excellent
analytical and financial assessment skills.
- Ability
to analyze loan portfolios, identify trends, and evaluate portfolio
performance.
- Strong
report-writing skills with experience preparing credit, portfolio, and
risk reports for management review.
- High
attention to detail and accuracy.
- Sound
decision-making and problem-solving abilities.
- Ability
to work under pressure and meet strict processing deadlines.
- High
levels of integrity, professionalism, and confidentiality.
- Good
understanding of compliance and regulatory requirements within the
financial services sector.
Head Of Credit at Incredo Finance
Designation: Head Of Credit
Reports to: Chief Operations Officer
JOB SUMMARY
The primary responsibility of the Head of Credit is to develop, implement, and
continuously enhance the institution’s credit strategy, policies, procedures,
and credit risk management framework to ensure sustainable growth of the loan
portfolio, strong asset quality, profitability, and financial stability of the
institution.
The incumbent will ensure that all lending activities are
conducted within the institution’s approved risk appetite, regulatory
requirements, and internal credit policies while supporting business growth
objectives.
The role will provide leadership in all credit functions
including credit origination, underwriting, credit approvals coordination,
portfolio management, collections oversight, recoveries management, credit
administration, monitoring and reporting, and continuous improvement of credit
systems and processes.
The Head of Credit will work closely with Business,
Operations, Risk, and Finance teams to ensure efficient credit delivery, strong
portfolio performance, and an excellent customer experience.
This job reports to the COO and the incumbent shall function
in accordance with applicable policies, procedures, and regulatory frameworks
governing microfinance institutions.
KEY RESPONSIBILITIES
As a member of senior management, the Head of Credit shall
support the COO and Executive Management in:
a) Strategic Credit Leadership
- Developing
and implementing the institution’s credit strategy aligned to overall
business growth and sustainability objectives.
- Supporting
formulation of credit risk appetite and lending frameworks across all
product lines.
- Contributing
to annual business planning through portfolio growth projections and risk
analysis.
- Ensuring
credit policy alignment with regulatory requirements and industry best
practices.
b) Credit Origination and Underwriting
- Overseeing
credit appraisal, underwriting, and structuring of loan facilities.
- Ensuring
high-quality credit decisions that balance growth, risk, and
profitability.
- Reviewing
and recommending credit applications within delegated authority limits.
- Ensuring
proper analysis of customer financials, cash flows, and repayment
capacity.
- Maintaining
consistency and integrity in credit evaluation standards across all
lending channels.
c) Portfolio Management and Risk Control
- Monitoring
overall loan portfolio performance including PAR, NPLs, write-offs, and
recovery trends.
- Ensuring
early identification and management of deteriorating accounts through
effective early warning systems.
- Overseeing
restructuring, rescheduling, and exit strategies for high-risk accounts.
- Ensuring
compliance with credit covenants, limits, and internal risk controls.
- Preparing
periodic portfolio performance and risk reports for management and Board
review.
d) Collections and Recoveries Oversight
- Leading
effective collections and recoveries strategies to minimize defaults and
credit losses.
- Ensuring
timely follow-up on overdue accounts and escalation of delinquent cases.
- Supporting
recovery actions including restructuring, legal recovery, and asset
repossession where necessary.
- Strengthening
collaboration with collections teams to improve repayment performance.
e) Credit Operations and Process Efficiency
- Ensuring
efficient end-to-end credit processes including application processing,
approvals, disbursements, and monitoring.
- Driving
continuous improvement in credit turnaround time (TAT) and operational
efficiency.
- Supporting
digitization and automation of credit workflows and reporting systems.
- Ensuring
proper documentation, file management, and credit records integrity.
f) Compliance, Governance & Reporting
- Ensuring
strict adherence to internal credit policies, regulatory requirements, and
audit standards.
- Maintaining
a strong internal control environment within the credit function.
- Coordinating
internal and external audit engagements related to credit operations.
- Preparing
and submitting periodic credit performance, risk, and portfolio reports.
g) Leadership, Stakeholder Management & Capacity
Building
- Providing
leadership, coaching, and mentorship to the credit team.
- Working
closely with Business Development, Operations, Finance, and Risk teams to
support business growth.
- Supporting
staff training and capacity development in credit analysis and risk
management.
- Promoting
a culture of accountability, performance, and ethical lending practices.
- Performing
any other duties as may be assigned by the COO or Executive Management.
JOB SPECIFICATIONS
Education Academic Qualification
• Bachelor’s Degree in Finance, Accounting, Economics, Business Administration,
or related field.
Professional Qualifications / Membership to
professional bodies.
• CPA (K), ACCA, or equivalent professional qualification is an added
advantage.
• Training in Credit Management, Risk Management, or Financial Analysis is
desirable.
• Proficiency in MS Office (Excel, Word, PowerPoint) and credit management
systems.
Experience
Minimum of 5–7 years relevant experience in credit, lending, banking, or
microfinance.
At least 2–3 years in a senior credit management or
supervisory role.
Proven experience in credit underwriting, portfolio
management, and recoveries.
Functional Competencies
• Credit risk analysis and financial assessment
• Leadership and team management
• Decision-making and problem-solving
• Portfolio and risk management
• Strong analytical and reporting skills
• Stakeholder management and communication
• High integrity and professionalism
Core Competencies
• Teamwork and collaboration
• Strategic thinking
• Planning and organization
• Accountability and results orientation
• Adaptability and change management
• Strong communication skills
NB.
INCREDO maintains a talented and diverse workforce that reflects the
company’s commitment to fairness, equal opportunity and gender equality.
Applications should be addressed to:
The COO, Incredo Access Solutions LLC,
One-page Cover letter and Maximum 3-page CV
Job Category: Finance Manager
Job Type: Full Time
Job Location: Thika
Bancassurance Officer at Incredo Finance
Closing on: May 12, 2026
Duties and responsibilities:
- Execution
of day-to-day insurance operations, which entails new business development
and cross-selling of insurance products, claims administration and
documentation
- Timely
follow-up on renewals to ensure business retentions that would otherwise
lead to income leakages.
- Develop
good working relationships with various Departments, working closely with
branches, the business development & credit team to generate insurance
business and leads through their customers.
- Ensure
customer inquiries are resolved promptly as per laid-down policies and
procedures.
- Champion
insurance products training at the Branch level to sensitize both staff
and customers on insurance products.
- Ensure
compliance with all regulatory and internal procedures in regard to
Bancassurance business
- Providing
timely and accurate quotations within the turnaround times.
- Gathering
market intelligence to ensure updated product range.
- Identifying
client needs and recommending suitable insurance solutions.
Knowledge; Skills and Experience required for this Role
- Excellent
communication skills, both oral and written.
- Computer
literate and possessing excellent presentation skills.
- Extensive
knowledge and experience in Bancassuarance in a MFI.
Academic qualification
- Bachelor’s
degree in a Business-related field.
- Over
3 years’ experience in an MFI.
- Understanding
of and experience with Insurance products and processes
Problem Solving
- Excellent
analytical, problem identification and solving skills.
Job Category: Bancassurance Officer
Job Type: Full Time
Job Location: Thika
IT Digital Marketer Intern at Incredo Finance
IT Digital Marketer intern
- Digital
Marketing Skills · Content Creation
- Analytical
Skills
- Communication
& Organizational Skills
(JKUAT Graduates Preferred)
How to Apply:
Send your resume to jobs@incredo.co.ke.
Applications close on the 16th August 2025
Credit Analyst Intern at Incredo Finance
At Incredo, a Credit Analyst Intern should combine
analytical thinking, financial knowledge, and attention to detail to help
assess the creditworthiness of clients and support lending decisions.
Some of the core essential qualities include:
Analytical Skills
- Ability
to interpret financial statements, cash flow data, and credit reports.
- Critical
thinking when evaluating client risk profiles.
- Comfortable
with numbers, ratios, and data comparisons.
Financial & Business Knowledge
- Basic
understanding of lending principles, credit risk assessment, and loan
products.
- Awareness
of industry-specific risks (e.g., SME lending, asset finance, agriculture
loans).
- Familiarity
with credit scoring and risk grading methods.
Attention to Detail
- Accuracy
when reviewing applications and documents.
- Identifying
missing or inconsistent information in client records.
- Thoroughness
in report writing and data entry.
Communication Skills
- Can
explain credit decisions clearly to supervisors or colleagues.
- Able
to ask clients the right follow-up questions for missing details.
- Good
written skills for preparing summaries and reports.
Integrity & Confidentiality
- Maintains
strict confidentiality with client data.
- Demonstrates
honesty and professionalism in all dealings.
- Avoids
bias in assessments and follows policy guidelines.
Problem-Solving Mindset
- Can
identify ways to reduce risk while enabling viable loans.
- Suggests
alternatives or mitigations for borderline applications.
- Uses
logical reasoning to support recommendations.
Learning & Adaptability
- Willing
to learn financial analysis tools and credit systems.
- Keeps
up with company policies, regulations, and market trends.
- Adapts
to different lending scenarios or client profiles.
ROLE OVERVIEW
For Incredo Finance, a Credit Analyst Intern could:
- Assist
in reviewing loan applications and verifying documents.
- Support
in preparing credit appraisal reports.
- Learn
the process of risk assessment for different loan types (Boresha Kilimo,
SME loans, logbook loans).
- Help
improve turnaround time for loan approvals
