Senior Manager, Emergency Cash Delivery at GiveDirectly (Remote)
Location: Remote. We are unable
to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at
this time.
About this role
GiveDirectly is scaling its emergency response operations to
reach more people, faster, with cash in the wake of crises. As a Senior Manager
on the Humanitarian team, you will play a key role in launching and overseeing
rapid cash responses globally. You’ll drive organizational readiness, design
response strategies, manage program implementation, and support fundraising by
translating field insights into compelling cases for support. The Senior
Manager’s portfolio will be staffed with a Program Manager, to be managed by
the Senior Manager. Other responsibilities will include support to staffing and
budgeting exercise, and managing internal and external relationships.
Senior Managers should be able to:
- Understand
and clearly communicate about the market/landscape and GiveDirectly’s
value proposition in their domain and across domains
- Build
and motivate teams and advocate for resources to sustain them (through
proposals, budgets, workplans)
- Oversee
excellence in design and implementation, with a constant drive to improve,
iterate, and learn
Reports to: Director, Emergency Cash Delivery
Level: Senior Manager
Travel Requirement: Must be able to travel up to
60% of the time including ~1-2 times per year for team retreats. Must be able
to deploy on short notice in response to an emergency. This role incurs travel
to potentially insecure areas.
What you’ll do:
Design and implement high-quality programming:
- Oversee
end-to-end design, planning, and execution of improvements to emergency
response capabilities, coordinating internal and external stakeholders to
ensure successful delivery
- Refine
and scale deployment criteria and operational playbooks to accelerate
readiness across a growing number of countries
- Conduct
operational diligence, feasibility, and risk assessments for individual
disaster responses, ensuring alignment with organizational goals and
context realities
- Define,
track, and report on operational efficiency and impact metrics to support
performance management and continuous improvementEnsure high-quality
management of partners, vendors, and subgrantees to drive excellence in
program execution
- Assess
and advocate for required resources (e.g., budgets, staff) for project
success; monitor ongoing utilization and adapt plans to address gaps or
overages
Pursue new funding opportunities and represent the GD
Humanitarian team, internally and externally:
- In
coordination with the Emergency Cash Delivery Director, Country Directors,
and Fundraising teams, identify and pursue response-specific and
unrestricted emergency funding opportunities
- Translate
field learnings and operational successes into compelling donor proposals,
updates, and campaign materials
- Establish
and maintain high quality relationships with designated donors and
operational partners
- Represent
GiveDirectly at external and internal fora, including but not limited to
Town Halls, conferences, and media engagements
Manage and develop high-performing teams
- Manage
a Program Manager and support broader surge staffing efforts to ensure GD
can respond effectively to Tier 1 disasters
- Support
team goal-setting, impact planning, and performance tracking across
emergency responses
- Foster
talent development through coaching, career planning, and clear
accountability, with a focus on building long-term capacity within the
team
Qualifications
- Alignment
with GiveDirectly
Values: exceptional alignment with values and an active
demonstration of our core competencies: emotional intelligence, problem
solving, project management, follow-through, and fostering
inclusivity.
- 5-8+
years of experience in a role focused on problem solving, team
management, and/or new business development. Prior humanitarian/emergency
experience strongly preferred.
- Analytical
problem solving: looks at problems with an analytical and iterative
mindset, with strong framework for prioritization and ability to put
structure and process to ambiguous problems.
- Strong
project management skills and the ability to manage multiple
workstreams, prioritize/explicitly deprioritize, and hold a high quality
bar.
- Strong
technical skills, including data analysis and ease with learning new
third-party tech platforms and tools.
- Fundraising: Preference
for candidates with a strong partnership and relationship management
background.
- Strong
communications skills: Skilled in speaking, writing, presenting, and
negotiating across multiple stakeholders.
- Enthusiasm
for fast-paced environments, which may lack pre-defined playbook for
success and involve significant “learning by doing.” Comfort with
ambiguity and building systems from scratch.
Nice to have:
- Fluent
in a language other than English, especially French, Portuguese, Arabic,
or other languages.
Compensation
At GiveDirectly, we strive to pay our employees generously
and equitably. We use an accredited third party salary aggregator to ensure
that staff’s total compensation package (base compensation +
bonus) falls within the 75th percentile of similar roles, at similar
organizations. We also have a no negotiation policy to ensure we are paying
staff equitably across roles. Read more about our compensation
philosophy here.
- The United
States base salary for this role is $109,200.
- The
Kenya base salary for this role is $77,500.
If you are not based in the US or Kenya, we will share an
estimated salary benchmark for the country you are based in during the hiring
process.
Targeting Analyst, Emergency Cash at GiveDirectly (GD)
- Job
Type: Full-time
- Location: Remote
(Must overlap with an East Africa timezone by at least 3 hours)
- Reports
to: Senior Product Manager – Targeting, Emergency Cash
- Travel
Requirement: 10–20% (~1 week every 2 months)
Overview
GiveDirectly is seeking a Targeting Analyst to identify and
prioritize communities and individuals to deliver cash to in moments of crisis.
This person will serve as the analyst for targeting within the Emergency Cash
(EC) Product team, using a variety of data sources and tools to ensure GD
knows:
- When
and where a crisis event has occurred that fits GD response criteria.
- Which
subpopulations are most affected and relevant for our programs.
- The
actionable lists of individuals to enroll for assistance.
The analyst will apply humanitarian needs analysis
frameworks to ensure that our emergency cash response is data-driven and
contextually grounded. The ideal candidate will have a background in
humanitarian data analysis, using both traditional and novel data sources, as
well as experience delivering actionable data products to decision makers and
operational teams. The analyst will give input to shape analysis product
design, and work closely with engineers and data scientists to create
them.
What You’ll Do
Analyze Humanitarian Needs for Program Targeting
- Implement
approaches for systematically assessing needs in crisis-affected
populations.
- Incorporate
humanitarian data sources (e.g., needs assessments, poverty statistics,
vulnerability indices, displacement monitoring, etc) into GD’s targeting
systems.
- Surface,
test, and use novel data sources, such as from geospatial imagery, call
detail records, social media, crowd-sourcing, etc.
- Provide
clear targeting analysis with relevant subpopulations for emergency cash
programs as a service to other teams, visualizing data on maps and
dashboards.
- Based
on determined targeting criteria, general recipient lists of individuals
to be enrolled in GD EC programs.
- Provide
targeting analysis services for both GD’s preparedness and response states
– scoping and prioritizing relevant subpopulations based on pre-existing
risks and delivering on-demand analysis during response deployments
(remote).
Monitor and Analyze Crisis Events
- Monitor
global risks and crises, providing analysis for GD teams to make
activation decisions.
- Communicate
with humanitarian agencies, data providers, and crisis monitoring
organizations to integrate reliable event and needs assessment data into
GD’s workflow.
Systems
- Participate
in product development from problem discovery and user requirements
gathering to launch and iteration, working with engineering, data science,
and operations.
- Conduct
agile iterative experiments and pilots to validate assumptions about
crisis detection and targeting, using results to refine strategy.
- Define
and track success metrics for targeting tools, ensuring outputs are
timely, relevant, and usable in the field.
- Maintain
internal data source documentation, including a qualitative assessment of
accuracy, reliability, and limitations of sources and datasets.
Drive Efficiency and Document Learning
- Continuously
evaluate and improve targeting approaches for speed, accuracy, and
inclusivity, while maintaining humanitarian principles.
- Stay
abreast of emerging technology and new data sources to ensure GD is
leveraging cutting-edge approaches to targeting.
- Document
learning to scale best practices across different contexts.
What You’ll Bring
- Exceptional
alignment with GiveDirectly
values and active demonstration of our core competencies:
emotional intelligence, problem solving, project management,
follow-through, and fostering inclusivity.
- 3-5+
years experience conducting humanitarian needs analysis — assessing
vulnerabilities, interpreting crisis data, and applying frameworks such as
the IPC, MIRA, or sectoral needs assessments — to directly inform
operational planning.
- 2+
years of experience producing data tools, with a track record of providing
actionable, humanitarian information products to decision makers and
operational teams.
- Demonstrated
ability to design and implement reusable analysis approaches that scale
across multiple contexts.
- High
technical fluency across data analytics and data science – ability to ask
the right questions, internalize technical tradeoffs between approaches,
and shape complex data and technical challenges into operationally viable
targeting strategies.
- Excellent
stakeholder management and communication skills across technical and
non-technical audiences, including humanitarian agencies and data
providers.
- Proven
ability to thrive in fast-changing, high-stakes environments.
- Ability
to adapt to change and navigate ambiguity and a curiosity-driven mindset.
- Ability
to balance speed and rigor in high uncertainty.
Nice to Have
- Prior
field experience in humanitarian response or international social
protection programs in resource constrained contexts.
- Familiarity
with data security and privacy frameworks in sensitive contexts.
- Comfort
working in SQL, Python, or R for data manipulation and analysis;
Experience working with a data visualization tool.
- Experience
in geospatial data analysis and knowledge of applications for GIS in
humanitarian response.
- Experience
using generative AI for decision support.
Field Officer, Internal Audit (Fixed Term Contract) at GiveDirectly
Migori
About GiveDirectly
GiveDirectly (GD) aims to reshape international giving – and
millions of lives – by providing cash grants directly to the world’s poorest.
The Brookings Institution estimates that $70B of cash transfers would be
required to eliminate the poverty gap; the aid sector currently spends $135B
each year, much of it on evidence-free interventions. GiveDirectly wants to
change that, establishing cash transfers as a benchmark for foreign aid – as
the index fund is a benchmark for the financial industry – and in the process
accelerating the end of extreme poverty.
GD has raised over $1B since launching in 2011, delivered
cash to more than 1.5 million people in 15 different countries. We’ve also
supported large-scale, experimental research that indicates strong recipient
impact of our programs. As a result, GD has been celebrated as one of the most
innovative non-profit companies by Fast
Company, while the growing cash transfer movement (and GD’s leading role
within it) have been featured in the New
York Times Magazine, This
American Life, Foreign
Affairs, and The
Economist.
Our culture is candid, analytical, agile, and
non-hierarchical. Our global team of ~150, and country operations teams of
~650, together come from 21 different countries speaking 69 different
languages. From software engineers to seasoned humanitarian workers, former
management consultants to public servants, researchers to field operations —
it’s an incredible group of people.
Our values are
central and deliberately opinionated. We genuinely center the people we serve
in our decision making, and strive to build an ambitious, dynamic and high
performing environment. We strongly encourage you to read through our values
carefully, if they reflect how you like to work and energize you, this could be
a great fit.
We work hard to create an environment in which all our team
members can thrive, succeed and grow. We support flexibility, take care
of each other, have fun, and create professional growth opportunities.
Overview:
The Internal Audit Field Officer will play a critical
day-to-day role in ensuring that GiveDirectly is able to deliver cash transfers
to recipients safely. The Field Officer will be part of the team that is
responsible for preventing, detecting, mitigating, and investigating
field-based risks for GiveDirectly.
The role will reward high-quality judgment on operational
questions and challenges, a strong work ethic, effective communication skills,
attention to detail, a strong sense of independence, and a strong commitment to
GiveDirectly’s mission and model. In essence, the Internal Audit Field Officer
will be expected to audit the work of the enrolment team, whose core
responsibility is surveying households and enrolling them in our programs.
Due to the sensitive nature of the work done by the internal
audit team, we require all in-country internal audit staff to remain firewalled
from the rest of the staff. This means operating discretely and independently,
with interactions strictly limited to just the colleagues within the same team.
The role holder will be expected to carry out day-to-day audit tasks with an
absolute level of discretion, impartiality, neutrality, and independence.
Duty Station: Nyatike, Awendo, and Suna West sub-counties
Employment type: Three (3) Months Contract
Key Responsibilities
Recipient engagement (60%):
- Conduct
in-person household visits for all individuals selected for enrollment to
check and determine their safety for enrollment, assess vulnerabilities,
and flag any pre-enrollment risk indicators to the management for
proactive resolution.
- Directly
engage with high-risk recipients to provide them with the necessary
support so that they receive their transfers safely
- Directly
engage with recipients to identify any corrections or improvements in
field processes that are needed.
- Investigate
and resolve any recipient cases that have been flagged to the Internal
Audit team.
- Identify
and escalate key risks associated with GD’s programs in the community.
Risk monitoring (30%):
- Work
with the IA AFM to undertake risk monitoring activities within the
community
- Work
with the IA AFM to verify the quality and the risk level of the partner
data pre-enrollment
- Measure
the quality of data received from the field teams against set data quality
standards, reporting any cases of inconsistency.
- Report
any cases of fraud and bribery by GD staff and or recipient(s) that are
identified through the appropriate escalation channels.
- Utilise
technology to flag any abnormalities in operation.
Other (10%)
- Support
the IA AFM in the onboarding processes of new team members
- Assist
the IA AFM with hosting visitors to the project location
- Assist
with response to “crisis” events (e.g., refusal spikes, government
shutdown, coordinated fraud, etc.)
- Promote
effective team culture by encouraging recognition of positive
achievements, planning team events periodically, and other team-building
initiatives
Required Qualifications
- Possess
a Degree/Diploma in Public Health, Nursing & Clinical services,
Community Health, or other health-related courses.
- Has at
least 2 years of practical experience working with expectant mothers,
medical/hospital set up, or community health in a rural setting. Having an
M & E or Fraud Investigation experience is an added advantage.
- Has
the ability to audit cash transfer recipients by conducting in-person or
virtual surveys and associated processes.
- Strong
language proficiency in English, Swahili, and Luo (Dholuo),
both spoken and written.
- Good
computer and mobile device data entry and assessment ability or
experience.
- Possess
critical thinking ability and good judgment in resolving operational
glitches.
- Possesses
a high-quality problem-solving work ethic.
- Good
time-management skills
- Strong
interest in the mission of GiveDirectly and commitment to advancing GD’s
distinctive values.
- Physical
fitness and the ability to cope with difficult weather conditions or
terrain.
- Excellent
communication skills and the ability to represent the organization
effectively to external parties
- Have
the ability to exercise patience and good judgment in resolving recipient
problems.
- Female
candidates are strongly encouraged to apply
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified
applicants are considered for employment without regard to the person’s race,
color, religion, national origin, sex, sexual orientation, age, marital status,
veteran status, disability, or any other characteristic protected by applicable
law.
Finance Manager (Treasury and Payments) at GiveDirectly
- Finance
Manager (Treasury and Payments)
- Job
Type: Full-time
- Location: Remote,
preferably in Africa (Kenya, Uganda or Malawi)
- Reports
to:Treasury and Payments Lead
- Level:
Manager
- Travel
requirement: 3-4 times a year to our countries of operation for
team retreats, field visits, or other organisational requirements.
About this role
The Finance team supports operations in 13 countries, 10 of
which are in Africa. As a Manager, Treasury & Payments, you will oversee
the design, implementation, and continuous improvement of global treasury and
payments operations.
You will:
- Manage
liquidity, foreign exchange, and cash operations across multiple
currencies and jurisdictions.
- Lead
the Treasury team and support the Payment team to ensure efficient,
secure, and compliant disbursements at scale.
- Serve
as the primary point of escalation for operations and as a backup for the
Treasury Director.
- Build
strong relationships with banks, payment providers, and regulators to
ensure GiveDirectly remains at the forefront of safe, efficient, and
innovative financial practices.
- Work
with payment providers to navigate the regulatory landscape and ensure
efficient and economical payment solutions for our operations.
This is a managerial role requiring deep treasury
expertise, payment systems knowledge, and operational rigor.
What you’ll do:
Treasury – 50% of time and effort
- Lead
implementation and optimization of Treasury Management Systems (TMS),
processes, and workflows.
- Own
liquidity planning, global cash flow management, and intercompany funding
structures.
- Execute
and monitor FX trades and exposures across currencies (including KES, UGX,
RWF, MWK, NGN, LRD, MZN, MAD, GBP, USD, etc.).
- Strengthen
cash reporting and drive a culture of effective liquidity management
across countries.
- Manage
banking relationships, account openings/closures, and audit coordination.
- Lead
investment management, execution, and reporting.
- Provide
strategic treasury guidance to our programs.
Payments – 20% of time and effort
- Support
the Payments Manager responsible for payables, allowances, payroll,
statutory payments, and petty cash across multiple countries.
- Manage
accounts with banks and mobile money providers, ensuring timely cash
forecasting and top-ups.
- Act as
an escalation point for payment requests, ensuring staff safety and
compliance.
- Oversee
monthly reconciliations, exception management, and recovery tracking.
- Drive
efficiency through fraud detection, prevention, and automation.
- Lead
process improvements, bank integrations, and system migrations.
Risk / Compliance – 10% of time and effort
- Ensure
compliance with local and global financial regulations, tax requirements,
and audit expectations.
- Own
audit related to treasury and payments, ensuring timely resolution.
- Manage
KYC documentation for banking and payment partners.
- Own
Treasury policies and ensure adherence to other organizational financial
policies (Procurement, Petty Cash, Travel & Expense, ABAC, Credit
Card, Vehicle)
Process Improvement & Technology- 15% of time and
effort
- Partner
with the Tech team to review, upgrade, and automate finance systems.
- Standardize
workflows and improve financial close timelines.
- Decommission
legacy/manual systems and support integration with finance tools.
Program & Stakeholder Support- 5% of time and effort
- Support
country teams in designing efficient and economical payment pathways.
- Build
strong relationships with banks, aggregators, and mobile money providers
to ensure smooth cash movements.
What you’ll bring:
- Bachelor’s
degree in Finance, Accounting, or related field (required).
- Advanced
qualification (MBA, CPA, CFA, FRM) preferred.
- 5+
years of professional finance experience, with at least 2+ years
in treasury.
- Proven
experience with banking and payment providers, FX, liquidity management,
and treasury systems.
- Strong
command of financial systems (e.g., Intacct, QuickBooks, Emburse, Concur,
Nexonia).
- Advanced
proficiency in spreadsheets (Google Sheets/Excel).
- Demonstrated
success in process automation, fraud prevention, and financial controls.
- Fluency
in English required; knowledge of French or Portuguese is a plus.
- Strong
communication and stakeholder management skills.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything
you need to excel in your role and on your team, including:
- A
positive and supportive team with opportunities for advancement
- A
demonstrated commitment to helping all staff develop and grow
- A
competitive salary, including bonus
- A
robust health benefits plan (exact details will vary by country)
- Flexible
paid time off
- Allowances
for desk set-up and learning and development
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified
applicants are considered for employment without regard to the person’s race,
color, religion, national origin, sex, sexual orientation, age, marital status,
veteran status, disability, or any other characteristic protected by applicable
law.
Field Officer, Internal Audit (Fixed Term Contract)
Overview:
The Field Officer will play a critical day-to-day role in
ensuring that GiveDirectly is able to deliver cash transfers to recipients
safely. The Field Officer will be part of the team that is responsible for
preventing, detecting, mitigating and investigating field-based risks for
GiveDirectly.
The role will reward high-quality judgment on operational
questions and challenges, work ethic, communication skills, and a strong
commitment to GiveDirectly’s mission and model. In brief The Field Officer will
be expected to audit the work of the enrolment team, whose core responsibility
is surveying households and enrolling them in our programs.
Key Responsibilities
Recipient engagement (60%):
- Directly
engage with high risk recipients to provide them with the necessary
support so that they receive their transfers safely.
- Directly
engage with recipients to identify any corrections or improvements
in field processes that are needed.
- Investigate
and resolve any recipient cases that have been flagged to the Internal
Audit team.
- Identify
and escalate key risks associated with GD’s programs in the community.
Risk monitoring (30%):
- Work
with the Internal Audit, Associate Field Manager in undertaking risk
monitoring activities within the community.
- Measure
the quality of data received from the field teams against set data quality
standards, reporting any cases of inconsistency.
- Report
any cases of fraud and bribery by GD staff and or recipient(s) that are
identified through the appropriate escalation channels.
- Utilize
technology in order to flag any abnormalities in operation.
Other (10%)
- Support
the Internal Audit, Associate Field Manager in onboarding processes of new
team members.
- Assist
the Internal Audit, Associate Field Manager with hosting visitors to the
project location.
- Assist
with response to “crisis” events (e.g. refusal spikes, government
shut-down, coordinated fraud, etc.)
- Promote
effective team culture by encouraging recognition of positive
achievements, planning team events periodically, and other team-building
initiatives.
Required Qualifications
- Bachelors
degree in Social Sciences, Community Development, Development Studies, or
a related field.
- Fresh
graduates from Turkana are highly encouraged to apply.
- MUST be
a resident of Turkana County.
- Proficiency
in Turkana language is a MUST.
- Fluency
in Kiswahili; proficiency in English is preferred.
- Possess
critical thinking ability and good judgment in resolving operational
glitches.
- Possess
high-quality problem solving, work ethic.
- Good
time-management skills.
- Particularly
skilled with interpersonal skills, honesty and high integrity.
- Strong
interest in the mission of GiveDirectly and commitment to advancing GiveDirectly distinctive
values.
- Physical
fitness and the ability to cope with difficult weather conditions or
terrain.
- Excellent
communication skills and the ability to represent the organization
effectively to external parties.
- Have
the ability to exercise patience and good judgment in resolving
recipient’s challenges.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified
applicants are considered for employment without regard to the person’s race,
color, religion, national origin, sex, sexual orientation, age, marital status,
veteran status, disability, or any other characteristic protected by applicable
law.
Field Officer (Fixed Term Contract) at GiveDirectly
Overview:
The Field Officer (FO) is the backbone of GiveDirectly’s
field operations, responsible for executing end-to-end recipient engagement in
Turkana County. FOs work across multiple enrollment stages to ensure accurate
data collection, high-quality service delivery, and effective community
engagement. This role demands strong attention to detail, integrity,
adaptability, and a deep understanding of the local context. FOs serve as the
face of GD in communities and play a key role in ensuring our programs are impactful
and trusted.
Key Responsibilities
Recipient Engagement and Fieldwork Execution
- Conduct
high-quality surveys across all enrollment stages, including census,
registration, and audit.
- Accurately
explain GiveDirectly’s program, processes, and recipient rights to ensure
informed participation.
- Support
recipients in navigating enrollment processes with empathy and
professionalism.
- Ensure
respectful, dignified interactions that uphold GD’s values and community
trust.
- Address
recipient questions or complaints on-site, escalating complex issues to
management as needed.
Data Collection and Quality Assurance
- Collect
data using mobile devices with strict adherence to survey protocols and
timelines.
- Regularly
review and clean submitted data to ensure completeness and accuracy.
- Collaborate
with field managers to resolve discrepancies and improve data integrity.
- Participate
in spot checks, shadowing sessions, and refresher trainings to enhance
data quality.
Program Support and Process Improvement
- Participate
in piloting new tools, surveys, or workflows and provide feedback on
usability and effectiveness.
- Share
insights from the field on process challenges, community dynamics, or
emerging risks.
- Contribute
to the continuous improvement of operations by offering grounded,
practical feedback during debrief and brainstorming sessions.
Community Relations and Stakeholder Engagement
- Build
and maintain respectful relationships with local leaders and community
members.
- Support
smooth program rollouts by conducting community mobilization and
sensitization (barazas).
- Report
community concerns, rumors, or risk indicators to field leadership
promptly and appropriately.
Logistics and Resource Stewardship
- Safeguard
GD assets including data collection devices, protective gear, and
recipient phones.
- Report
logistical or equipment issues promptly for repairs or replacements.
- Adhere
to team schedules, travel protocols, and safety guidelines while in the
field.
Content Generation
- Identify,
collect, and document authentic, emotionally engaging recipients’ stories
that are aligned with the organization’s mission and values to support
fundraising efforts.
- Collaborate
with the content team to tailor stories for different campaigns and donor
audiences.
- Maintain
a database of stories for easy access and future use
Required Qualifications
- Bachelors
degree in Social Sciences, Development Studies, or a related field.
- Fresh
graduates from Turkana are highly encouraged to apply.
- MUST be
a resident of Turkana County.
- Proficiency
in Turkana language is a MUST.
- Fluency
in Kiswahili; proficiency in English is preferred.
- Demonstrate
maturity when dealing with and communicating community challenges and
concerns with recipients and their leaders.
- Physical
fitness and ability to cope with difficult field conditions.
- Empathy,
honesty, and the highest standards of integrity, including positive
attitude, strong work ethic, strong follow-through mindset, and
team-player mentality.
- Strong
ethics and commitment to integrity, especially in handling sensitive data
and recipient information.
- Comfortable
working in rural, remote, or challenging environments.
- Tech-savvy
and comfortable using smartphones or tablets for data collection.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified
applicants are considered for employment without regard to the person’s race,
color, religion, national origin, sex, sexual orientation, age, marital status,
veteran status, disability, or any other characteristic protected by applicable
law.
Office Assistant (Fixed Term Contract) at GiveDirectly
Overview:
An Office Assistant provides administrative
and clerical support to ensure the efficient operation of the office. This role
involves a variety of tasks, including managing correspondence, maintaining
files, scheduling appointments, and supporting staff with general office
duties.
Key Responsibilities
Office & Administration Support
- Ensure
the office is clean, well-organized, and fully functional
- In
charge of office security, custodian of office keys
- Provide
support in organizing company events and activities
- Provide
Quality Customer Service to staff and walk-in guests
- Support
with the coordination of travel logistics for staff and other guests as
instructed by the OPM e.g. booking of flights, taxis, and hotels for staff
accommodation,
- Managing
Courier Services – sending and receiving mail and parcels
- Regular
monitoring of relevant supplies to ensure no stockout.
- Perform
other administrative duties as assigned by management
- Ensures
that all incidents are reported
Petty Cash Management
- Daily
update of the petty cash tracker, receipts filed, both in soft and hard
copies
- Ensuring
that office expenses are within budget
- Ensure
all spending is within the organization’s policies
- Ensuring
there is no discrepancy between the cash at hand and the records
- Weekly
submission of spent petty cash
- Timely
request for petty cash replenishment
Procurement
- Support
local procurement in coordination with the OPM
- Support
with the sourcing of potential service providers as needed
- Support
the timely submission of vendor invoices and vendor payments as needed
Inventory management
- Ensure
asset trackers are up to date, and all assets are tagged and accounted for
- Conduct
monthly assets verification through physical stock count
- Timely
reporting of loss or damage of any of Give Directly’s property
- Support
the issuance, replacement, and clearance of field/office equipment to
staff
Desired Qualifications
- Minimum
of a Diploma in Business Management, or a related field.
- Minimum
1 year of experience in office management in a fast-paced environment.
- Strong
problem-solving and organizational skills.
- Proficient
in the Microsoft Office suite.
- Deep
familiarity with Migori County and fluent in the Luo language
- High
integrity, empathy, and alignment with GiveDirectly’s values.
- Excellent
verbal and written communication skills.
- Demonstrate
high standards of integrity, including a positive attitude, a strong work
ethic, a strong follow-through mindset, and a team-player mentality.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified
applicants are considered for employment without regard to the person’s race,
color, religion, national origin, sex, sexual orientation, age, marital status,
veteran status, disability, or any other characteristic protected by applicable
law.
Field Manager (Fixed Term Contract) at GiveDirectly
The Field Manager (FM) will lead the field-based operations
of GiveDirectly’s program in Migori County. The FM will manage all aspects of
field implementation, including enrollment, stakeholder engagement, quality
assurance, and risk mitigation, ensuring the project achieves its objectives.
They will track field team performance, build a culture of mentorship and
professional development, and identify opportunities for continuous
improvement. The FM will serve as the key “eyes and ears” on the ground for the
Program Manager, regularly synthesizing field insights to inform strategy and
problem-solving. The role is externally facing, requiring regular engagement
with local government officials, partner organizations, donors, and
GiveDirectly’s global team. It will reward exceptional people management,
strong judgment in addressing operational challenges, and a deep commitment to
delivering impactful and scalable service.
Responsibilities:
Campaign Management
- Manage
all aspects of field implementation, including recipient enrollment,
community engagement, and service delivery.
- Develop
and manage detailed workplans; set and deliver on clear, measurable
targets such as the number of households enrolled, support provided, and
overall program efficiency.
- Drive
continuous improvement of field operations and the overall recipient
experience, using field feedback and data to refine processes.
- Over
time, reduce dependence on senior management and create more leverage for
the Country Director through capacity-building and delegation.
Vision & Critical Thinking:
- Contribute
actively to the overall vision and strategic direction of the country
office by engaging regularly with the Country Director in solving
operational challenges.
- Develop,
test, and refine protocols tailored to maternal and infant health
priorities.
- Anticipate
operational or programmatic risks and develop robust mitigation plans to
address potential issues such as delays or coordination challenges.
People Management:
- Lead a
performance-oriented culture with clear feedback, coaching, and
mentorship.
- Hire,
train, and manage field staff, with a focus on sensitivity to working with
female recipients.
- Conduct
performance reviews and build leadership capacity within the field team.
- Identify
and support high-potential staff for rapid growth.
Stakeholder Management:
Work closely with the Program Manager and Government &
External Relations Manager to:
- Build
and maintain strong relationships with the project implementing
partners.
- Represent
GiveDirectly in subcounty stakeholder meetings, especially those involving
maternal and child health programming.
- Ensure
community engagement and buy-in through consistent communication,
transparency, and inclusion of local leaders.
- Proactively
identify and mitigate stakeholder-related risks to project delivery or
community acceptance.
- Support
the drafting and delivery of required reports, updates, and feedback loops
to government and implementing partners with guidance from Project leads
and the Government & External Relations Manager.
Data and Analysis:
- Use
data tools to track project performance and guide operational decisions.
- Support
the creation of data collection tools specific to maternal/infant health
needs.
- Work
with GD’s data team to troubleshoot and ensure timely, accurate reporting.
Monitoring, Evaluation, Accountability, and Learning (MEAL)
- Oversee
high-quality field data collection on key maternal and baby health
indicators to track progress against program goals.
- Ensure
data accuracy, completeness, and timely submission through close
supervision and spot-checking of field processes.
- Generate
reports that highlight key outcomes and recommend improvements.
- Build
team capacity in MEAL practices with a focus on learning and adaptation.
Quality Management:
- Develop
and implement quality management tools and protocols specific to the
mothers and babies project.
- Conduct
rigorous quality assessment through desktop analysis and field monitoring
to ensure compliance with set standards and program metrics
- Develop
regular and comprehensive quality reports and engage with the Program
Manager in drawing appropriate, actionable steps
- Provide
coaching to staff on quality expectations and best practices in maternal
health outreach.
- Engage
with other project leads to seek opportunities for continuous process
improvement to enhance project quality and efficiency.
Safeguarding and Safe Programming
With support from the Safeguarding Manager, serve as the
safeguarding focal point for the Mothers and Babies Project in Migori
County.
- Ensure
all field activities are designed and delivered in a way that upholds
recipient safety and protects vulnerable groups..
- Promote
a culture of safety, dignity, and respect by ensuring that all field staff
understand and adhere to GiveDirectly’s safeguarding policies and Code of
Conduct.
- Support
the Safeguarding manager in training, mentorship, and support to field
teams to uphold the highest standards of safe programming.
Communication
- Meet
the GD “bar” for online communication responsiveness via Slack, email, and
phone
- Support
consistent internal and external information flows, ensuring alignment
between field operations and broader program strategy.
- Present
complex information across verbal, written, and data formats in a way that
is accessible and actionable for diverse audiences.
Support for Auxiliary Projects
- Support
the Program Manager & Government & External Relations Manager in
hosting donors, journalists, researchers and any other relevant
stakeholders in the field.
- Assist
with rolling out new tools or protocols, including community targeting
approaches or health messaging apps.
- With
the support of the content AFM, oversee the collection of project stories
Required Qualifications
- Degree,
preferably in Public Health, Community Health and Development, Project
Management, or a related field...
- 3 – 5
years of field team management experience, ideally in maternal and child
health, sexual reproductive health and rights, or gender-focused
programming.
- Strong
leadership skills with demonstrated ability to develop and motivate teams.
- Experience
working with government health structures and/or community health systems.
- Strong
analytical and problem-solving skills; proficiency in tools like Excel,
Commcare, etc is required.
- Clear,
effective communication and reporting skills.
- Ability
to work independently in rural and resource-constrained environments.
- Demonstrated
success in a high-performance culture with measurable impact.
Preferred:
- Experience
working in Migori County or similar rural Kenyan contexts.
- Knowledge
of maternal, newborn, and child health concepts (e.g. antenatal care,
immunization, nutrition).
- Fluency
in the local language (Dholuo) is an added advantage
Profile
- Exceptional
ability to solve complex operational challenges in the field
- Positive
attitude, strong work ethic, and team-player mentality
- Strong
interest in being the engine of the day-to-day field work
- Demonstrated
ability to work in a highly independent and self-directed manner, while
effectively communicating about gaps and risks
- Strong
relationship building skills and the ability to represent the organization
effectively to external parties
- Analytical
and technical skills, including intermediate proficiency with Microsoft
Excel
- Alignment
with GiveDirectly
Values and active demonstration of our core
competencies: emotional intelligence, problem solving, project
management, follow-through, and fostering inclusivity.
