Universal Banker – Nairobi at Standard Bank Group
Job Description
To take demand from Personal, Prestige and Private Banking
clients for banking matters ranging from product questions to client account
activities (e.g., opening of relevant accounts, statements, debit order
information, etc.), whilst forming an accurate assessment and understanding of
that demand in order to act on it in a one-and-done manner that consistently
delivers in line with client experience, product and legislative (e.g., FAIS)
requirements.
Qualifications
- Type
of Qualification:
- Field
of Study: First Degree
Experience Required
3-4 years
- Personal
and Private Banking
- Relevant
sales and service qualification and experience. Experience in branch
banking or contact centre environment with good understanding of bank
processes, policies and products.
Additional Information
Behavioural Competencies:
- Convincing
People
- Developing
Strategies
- Establishing
Rapport
- Generating
Ideas
- Meeting
Timescales
Technical Competencies:
- Application
& Submission Verification
- Banking
Process & Procedures
- Client
Acceptance & Review
- Customer
Understanding
- Product
Knowledge
Manager, Global Markets, Sales (Investments) at Standard Bank Group
Job Description
To manage a client portfolio through the cultivation of
strong, enduring relationships, delivering trusted, sector-specific treasury
guidance, and offering tailored investment solutions that align with client
needs and enhance their overall experience. Additionally, to maximize
cross-selling opportunities and drive portfolio investment sales revenue in
accordance with the Retail business’s sales strategy, while adhering to defined
risk parameters and regulatory standards.
Manage proposals, pitches, contract negotiations, and deal
amendments to grow the overall regional portfolio. Work closely with Client
Execution and Trading Desks to assist in all aspects of deal execution
including market and financial due diligence, providing structured pricing,
ensuring fair spreads and maximum value to clients, to achieve targets, manage
risk and deliver exceptional client experience.
Lead development and maintenance of an investments client
database. Conduct regular portfolio reviews to identify and manage client
retention, lost clients and year-on-year revenue and turnover variances.
Prepare and submit client portfolio reports to drive informed decision-making.
Reduce portfolio concentration risk by diversifying revenue, clients and
products where applicable.
Stay abreast of news, developments, research and insights on
the client portfolio, market conditions, regulatory environment, competitors
and client base (e.g. existing and potential), to ensure relevant amendments to
plans and targets.
Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce, Finance, Economics or any
other relevant field.
Professional Certification: ACI dealing Certificate
Experience Required
5-7 years
- Seasoned
experience in client relationship management with a demonstrated track
record applying judgement, best practice and business knowledge to solve
complex problems and improve processes.
- Demonstration
of advanced communication skills and the ability to adapt communication
style based on the target audience.
- Experience
planning for self and team in line with defined objectives to achieve
sales targets.
- Experience
in continuously monitoring client portfolios, market conditions,
regulatory changes, competitor activity, and client insights to inform
strategic adjustments to business plans and targets. Proven ability to
leverage research and market intelligence to ensure responsiveness and
relevance in client engagement and investment planning
- Experience
in financial markets and multi-asset class investments, with a strong
ability to analyze market trends and deliver tailored investment solutions
across asset classes sand structured products.
Additional Information
Behavioural Competencies:
- Generating
Ideas
- Articulating
Information
- Providing
Insights
- Seizing
Opportunities
- Showing
Composure
- Making
Decisions
- Convincing
People
- Upholding
Standards
- Client
engagement
Technical Competencies:
- Business
Insights
- Client
Business Case
- Understanding
of market Trends
- Sales,
Cross-Selling and Marketing Skills
- Product
and Services Knowledge
- Risk/
Reward Thinking
- Portfolio
Management
- Stakeholder
Management
Manager, Business Development- Insurance at Standard Bank Group
Job Description
To use their discipline and business knowledge to support
the implementation of initiatives in Insurance for Corporate Entities
distribution in all aspects of financial, strategic and operational planning by
developing key performance indicators, performing key analyses and providing
insights that support decision making in order to ensure achievement of
business objectives while adhering to the policies, standards and guidelines.
Qualifications
Type of Qualification: First Degree
Insurance professional Insurance qualifications approved by IIK
Experience Required
5-7 years
- The
role requires experience in Corporate Insurance financial
environment with an ability to gather and analyse statistical information.
- Experience
in Corporate Insurance Sales
Additional Information
Behavioural Competencies:
- Adopting
Practical Approaches
- Developing
Strategies
- Documenting
Facts
- Examining
& Articulating Information
- Following
Procedures
Technical Competencies:
- Application
& Submission Verification
- Banking
Process & Procedures
- Client
Servicing
- Mind
of Customer Experience
- Process
Governance
- Product
Related Systems
Broker, Technical- Stanbic Bancassurance Intermediaries Limited (SBIL) at Standard Bank Group
Job Description
Responsible for ensuring the successful placement of
insurance and reinsurance contracts, while providing technical expertise and
market insights. Work closely with underwriters, clients, and other
stakeholders to facilitate transactions and negotiate the best terms and
conditions.
Qualifications
Type of Qualification: First Degree
- Professional
Certification in Insurance approved by IIK
Experience Required
- InsuExperience
Required
- Insurance
- 5-7
years
- Experience
in Customer Claims and Risk Management
- Experience
in General Insurance would be advantageous.
- Additional
Information
- Behavioural
Competencies:
- Documenting
Facts
- Examining
Information
- Following
Procedures
- Interpreting
Data
- Meeting
Timescales
- Providing
Insights
- Technical
Competencies:
- Analysing
and Interpreting Information
- Client
Acceptance & Review
- Insurance
Products & Services
- Product
and Services Knowledge
- Risk
Perception & Assessment
- Stakeholder
Management
Specialist, Sustainability (ESG) at Standard Bank Group
Job Description
To drive the implementation of Environmental, Social and
Corporate Governance focus in country. Help with the collection of data and
guide pathways and journeys. Rate, label and report on the country’s products
and services, collaborating with necessary stakeholders. Support in overseeing
Environment and Social risk management and facilitate closure of opportunities
and communicate risks of current and future initiatives
Job functions
- Implement
best-practice approaches/methods/tools to support the implementation of
the ESG Risk Management framework and Climate Risk Management framework
(eg for risk identification, assessment and monitoring, tracking of
physical/ transition risks, social risks, governance risks, climate and
nature materiality assessments, climate and nature-related scenarios
analysis)
- Work
with the Head Environmental, Social, Governance & Sustainability, to
implement a bank wide Environmental, Social and Governance strategy to
drive alignment of business activities and relationship with stakeholders
taking into consideration all local and international principles and
standards
- Ensure
Environmental & Social policies are reviewed annually, localised and
approved at the required Governance Committees and also ensuring the
policies are integrated in all business unit risk processes. Design
processes and systems for ensuring effective training of relevant staff
and to monitor emerging Environmental & Social risk, trends and
reporting
- Support
in implementing Sustainability related disclosures and requirements such
IFRS, climate risk guidelines and others
- Internal
and external reporting including development of sustainability report,
reports to regulators and development finance institutions.
Qualifications
- Type
of Qualification: First Degree
- Field
of Study: Environmental science, Sustainability, Environmental
planning, Social sciences, Sustainable development or related filed (
Masters is an added advantage).
Certifications
- NEMA
licence lead/ associate EIA/EA expert
- Preferred
Certifications : Sustainability and Climate risk (SCR®), ISO 14001 or ISO
45001
Experience Required
Sustainability (Risk Management)
- Minimum
3years of experience in ESG, sustainability, Climate or Environmental risk
management roles.
- Proven
track record in managing ESG risks and opportunities within a financial
institution or similar environment would be preferred.
- Awareness
and knowledge of climate related frameworks, best practices and industry
bodies among others.
Specialist, Sustainability (ESG) at Standard Bank Group
Job Description
To drive the implementation of Environmental, Social and
Corporate Governance focus in country. Help with the collection of data and
guide pathways and journeys. Rate, label and report on the country’s products
and services, collaborating with necessary stakeholders. Support in overseeing
Environment and Social risk management and facilitate closure of opportunities
and communicate risks of current and future initiatives
Job functions
- Implement
best-practice approaches/methods/tools to support the implementation of
the ESG Risk Management framework and Climate Risk Management framework
(eg for risk identification, assessment and monitoring, tracking of
physical/ transition risks, social risks, governance risks, climate and
nature materiality assessments, climate and nature-related scenarios
analysis)
- Work
with the Head Environmental, Social, Governance & Sustainability, to
implement a bank wide Environmental, Social and Governance strategy to
drive alignment of business activities and relationship with stakeholders
taking into consideration all local and international principles and
standards
- Ensure
Environmental & Social policies are reviewed annually, localised and
approved at the required Governance Committees and also ensuring the
policies are integrated in all business unit risk processes. Design
processes and systems for ensuring effective training of relevant staff
and to monitor emerging Environmental & Social risk, trends and
reporting
- Support
in implementing Sustainability related disclosures and requirements such
IFRS, climate risk guidelines and others
- Internal
and external reporting including development of sustainability report,
reports to regulators and development finance institutions.
Qualifications
- Type
of Qualification: First Degree
- Field
of Study: Environmental science, Sustainability, Environmental
planning, Social sciences, Sustainable development or related filed (
Masters is an added advantage).
Certifications
- NEMA
licence lead/ associate EIA/EA expert
- Preferred
Certifications : Sustainability and Climate risk (SCR®), ISO 14001 or ISO
45001
Experience Required
Sustainability (Risk Management)
- Minimum
3years of experience in ESG, sustainability, Climate or Environmental risk
management roles.
- Proven
track record in managing ESG risks and opportunities within a financial
institution or similar environment would be preferred.
- Awareness
and knowledge of climate related frameworks, best practices and industry
bodies among others.
Manager, Branch, Kericho at Standard Bank Group
Job Description
- Ensure
that all customers receive a consistently high-quality service by
effectively managing and developing all available resources (staff,
systems, processes) and ensuring that a strong customer-focused service
culture becomes entrenched in the branch.
- Grow
the Branch Balance Sheet, Income Statement and Account volume in line with
set targets. Ensure that cross-selling opportunities are actioned, and
customers are migrated to more appropriate and cost-effective channels.
- Proactively
identify and assess the risks faced by the branch and maintain an
effective system of controls to reduce exposure. Maintain a high level of
integrity and ethical standards.
Qualifications
Type of Qualification:
- First
Degree
- A
Masters’ &/or any supplementary tertiary qualifications will be an
added advantage
Experience Required
- Personal
and Private Banking
- 5-7
years
- Experience
Managerial experience in Banking and with specific experience in overall
Branch Management
- Overall
management experience of over 5 years with a Minimum 3 years as a Branch
Manager.
- Experience
in other customer facing roles will be an added advantage
Consultant, Home Loans, Sales at Standard Bank Group
Job Description
To drive the expansion, fulfilment, and profitability of
mortgage products within the Personal and Private Banking segment by leading
strategic business development efforts, optimizing fulfilment operations, and
cultivating bulk acquisition opportunities and high-impact partnerships. The
role requires strong relationship-building capabilities, stakeholder
engagement, and a demonstrated ability to lead and deliver outcomes through
others.
Qualifications
Type of Qualification: First degree
Experience Required
- Minimum
5–7 years’ experience in mortgage sales, fulfilment, or product/channel
development within a financial institution.
- In-depth
knowledge of mortgage operations, credit risk, and industry regulations.
- Demonstrated
experience in managing diverse stakeholders across internal and external
environments.
- Track
record of business growth, process enhancement, and cross-functional
collaboration.
- Excellent
communication, negotiation, and relationship management skills.
Banker, Transactional – Nairobi & Mombasa at Standard Bank Group
Job Description
To proactively drive initiatives that strengthen
relationship-based client engagement, enhance customer experience, and deliver
value to both the client and the bank. This role supports the Relationship
Manager in deepening client relationships, improving portfolio profitability,
and ensuring full compliance with bank policies and procedures, ultimately
fostering customer loyalty and entrenchment.
Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce, Finance and
Accounting or any other related field.
Experience Required
Personal and Private Banking
2-3 years
- Branch
banking experience, with exposure to credit and overall client service.
- Core
banking and transactional experience
- Experience
in client relationship and sales
- Operational
and role awareness
Additional Information
Behavioural Competencies:
- Interpersonal
skills
- Team
Working
- Understanding
People
- Communication
- Problem
solving
- Execution
mindset
Technical Competencies:
- Banking
Process & Procedures
- Commercial
Acumen
- Customer
Understanding
- Financial
Acumen
- Product
Knowledge
- Risk
Identification & Reporting
- Data
Analysis
Senior Officer, Governance, Monitoring & Assurance at Standard Bank Group
Job Description
To ensure that the bank operates within regulatory and
ethical boundaries by developing and overseeing compliance frameworks,
monitoring business activities to identify and mitigate risks, and providing
assurance through reviews, and tracking. Promoting a culture of integrity,
ensuring alignment with laws and internal policies, and support continuous
improvement by identifying gaps and recommending enhancements to compliance
programs.
Qualifications
Type of Qualification: First Degree
ACAMS,ICA Certification will be an added advantage
Experience Required
Compliance Risk Management
- 5-7
years
- The
role requires a specialist in Compliance Advisory and Monitoring with a
sound knowledge of the relevant regulatory requirements and upcoming
developments applicable to a specific business area as well as a solid
understanding of banking policies, products and activities.
- Ability
to take the understanding of business needs and operations and to
translate it into Compliance risk management solutions.
- Preparing
and providing input into the Board Reporting and Compliance Governance
reporting as per the submission calendar.
- Conducting
internal assurance reviews and assessing adherence to laws, regulations
and policies.
- Identifying
opportunities for the automation of Compliance Monitoring.
Business Banker-Nanyuki Branch at Standard Bank Group
Job Description
To provide support with the day to day running and
maintenance of SME Customers, mining customer portfolio data to identify
opportunities for additional facilities and analyzing business and financial
information e.g. balances sheets, financial statements and management accounts,
to prepare and motivate credit applications.
The Business Banker will manage and grow relationships with
SME clients, delivering tailored financial solutions and supporting their
banking needs. Acting as a trusted advisor, you’ll help businesses achieve
their financial goals through a range of banking products and services.
Qualifications
Type of Qualification: First Degree
Experience
- Business
& Commercial Banking
- 2-3
years
- Strong
understanding of banking products and services for businesses
- Excellent
communication and interpersonal skills
- Ability
to analyze financial statements and assess credit risk
- Strong
sales and negotiation abilities
- Customer-focused
mindset with problem-solving skills
- Familiarity
with banking regulations and compliance standards
Officer, Finance Internal Controls at Standard Bank Group
Job Description
This role is responsible for the following accounting
functions: balance sheet substantiation, instituting of financial controls,
general ledger integrity, audit coordination, financial statement preparation,
reporting, accounts payable, accounts receivable, reconciliation of control
accounts, tax compliance and functions relating to the maintenance of a
complete and accurate general ledger.
Qualifications
Type of Qualification: First Degree
- Finance
and Accounting or equivalent
- Professional
Certification: CPA (K)/ ACCA or equivalent
Experience Required
Financial/Statutory Accounting
- 3
years
- Accounting,
financial reporting, and financial controls experience in a large
financial institution or a reputable audit firm.
- Financial
statements external audit experience in banking.
- Working
knowledge of accounting software. (Knowledge of SAP, Model Bank (T24)
- Extensive
knowledge of International Financial Reporting Standards (IFRS)
Officer, Investor Services – Custody Operations at Standard Bank Group
Job Description
To ensure accurate settlement of securities trades, managing
corporate actions and proxies, and overseeing reconciliation, valuations,
reporting, and billing in compliance with market standards and client
directives. Additionally, it includes handling the opening and maintenance of
securities and CSD accounts, both local and offshore.
Qualifications
Type of Qualification: First Degree
Experience Required
- 1 – 2
years
- Understanding
of Custodial and investor services.
- Knowledge
of the Securities Market and related entities viz., NSE, Central
Depository, CBK.
- Working
knowledge of Swift
- Banking
operations experience.
Consultant, Client Services – Corporate and Investment Banking at Standard Bank Group Kenya
Job Description
To provide effective management of client queries received
at the corporate and investment banking call centre. Responsible for handling
inbound and outbound calls and email queries. The primary goal is to provide
excellent customer service by addressing inquiries, resolving issues, and
providing information about products or services efficiently and
professionally.
Qualifications
Type of Qualification: First Degree
Experience Required
- 3 – 4
years
- Mandarin
speaking
- Ability
to work in a fast-paced environment and
Treasury Back Office Officer at Standard Bank Group
Job Description
To provide operational support to the Team Leader and
Manager Treasury Operations, focusing on transaction execution and operational
risk management within the Treasury back-office unit supporting Kenya and South
Sudan. The role is pivotal in ensuring accurate and timely settlement of
financial market transactions, strict adherence to regulatory and internal
controls, and efficient process execution. The position involves managing
exception item reconciliations, executing deal confirmations with precision, maintaining
comprehensive documentation for audit and compliance, and overseeing timely
regulatory reporting in alignment with statutory and internal requirements.
Qualifications
- Type
of Qualification: First Degree
- Industry: Banking
Experience Required
- 2 – 3
years
- Strong
Understanding of Financial Instruments and Settlement Processes
Manager, Digital Platforms & eCommerce at Standard Bank Group
Job Description
To build, implement, enable, maintain a set of digital
platforms and functionality for Personal and Private Banking (PPB) Clients in
country in alignment with platform enablers, overall segment value proposition
and life journeys. Responsible for Always on, always secure and scalable
channels including the messaging component of these channels.
Qualifications
- Type
of Qualification: First Degree
- Field
of Study: Business Commerce, Information Technology
Experience Required
- 5 – 7
years
- Experience
working with BackBase Digital Banking as a Platform/Product Owner, Project
Manager/Delivery Manager/Senior Business Analyst, Senior
Developer/Technical Architect’
Additional Information
Behavioural Competencies:
- Developing
Strategies
- Embracing
Change
- Empowering
Individuals
- Establishing
Rapport
- Generating
Ideas
Technical Competencies:
- Customer
Understanding ( Personal and Private Banking)
- Data
Driven Digital Marketing
- Product
Knowledge (Personal and Private Banking)
- Risk
Awareness
- Risk
Management
Internship Development Programme at Standard Bank Group
Job Description
Are you ready to apply your acquired skills in a meaningful
work environment, gain valuable workplace-based experience, and pave the way
for Kenya and Africa’s growth?
Stanbic Bank Kenya Limited is looking for young talent who
believe in challenging themselves to deliver exceptional tasks as they learn
and bring their skills into the organization. We are committed to providing
learning and developmental experiences that complement their studies through
offering an Internship Program.
Qualifications
- University
students in their 3rd, 4th or final year.
- Available
for the entire 3 months on the internship.
Additional Information
The internship is for a 3 month fixed term contract.
We are offering thrilling opportunities across various
disciplines including Core Banking Business, Finance, Procurement, Digital,
Compliance, Technology, Human Resources, Brand, Marketing, Audit, Governance,
Legal, Risk Operations and Data.
Banker, Universal-Thika & Meru at Standard Bank Group
Job Description
To take demand from Personal, Prestige and Private Banking
clients for banking matters ranging from product questions to client account
activities (e.g., opening of relevant accounts, statements, debit order
information, etc.), whilst forming an accurate assessment and understanding of
that demand in order to act on it in a one-and-done manner that consistently
delivers in line with client experience, product and legislative requirements.
Qualifications
Type of Qualification: First Degree
Experience Required
- 3-4
years
- Relevant
sales and service qualification and experience. Experience in branch
banking or contact centre environment with good understanding of bank
processes, policies and products.
Additional Information
Behavioural Competencies:
- Convincing
People
- Developing
Strategies
- Establishing
Rapport
- Generating
Ideas
- Meeting
Timescales
Technical Competencies:
- Banking
Process & Procedures
- Client
Acceptance & Review
- Customer
Understanding
- Product
Knowledge
- Application
& Submission Verification