Trainee – Import / Export Specialist at DHL Global Forwarding
Job Description
DHL Global Forwarding has an opening for a Trainee
– Import / Export Specialist in Nairobi, Kenya. Administer
import/ export plans and processes to provide preparation and clearance of
documentation through the relevant authorities and guide and advise customers
on import/ export operations and regulations in line with business strategy and
objectives, corporate guidelines and policies.
Join us in connecting people and improving lives!
In this Trainee – Import / Export Specialist position
- Administer
import/ export plans and processes to optimize service and performance.
- Perform
transactional operational tasks related to import/ export in adherence to
regulations and internal procedures.
- Undertake
import/ export entries and support operational activities as per internal
procedures and latest local customs regulations.
- Prepare
calculations for duties, tariffs, price conversions, weight and volume of
merchandise imported/ exported from/ to foreign destinations.
- Draft,
distribute and archive all required import/ export documents.
- Check
invoices and shipping documents to enhance accordance with federal
regulations.
- Verify
entries to ensure customer requirements are met and suggest routine
corrective actions in case of deviations.
- Ensure
export, import and gateway operations are as per business guidelines and
compliant with set expectations.
- Administer
IT systems related tasks to provide updated information on shipment.
- Cooperate
with internal functions such as customer service, product, sales, etc.
- Connect
with overseas office to check and verify shipment information.
- Resolve
recurring issues, and suggest enhancements for import/ export work methods
focusing on increasing effectiveness and efficiency
Stakeholders
- Explain
facts, policies and practices related to job area.
- Support
and interact primarily with colleagues of own sub-function.
- Develop
a network of contacts to build up relationships and strengthen the
organizational, product and market knowledge
Management Responsibility
- Individual
contributor without direct responsibility for leading others
Now, here is what we need from you!
Education Level
- Bachelor’s
Degree or equivalent experience/qualification
Experience Level
- less
than 2 years
We offer:
- Opportunities
in a global company where you can contribute your ideas and skills to move
towards our shared goals.
- Possible
further career development
- Competitive
salary
Apply: Trainee
- Import / Export Specialist in Nairobi, Nairobi Municipality, Kenya | Careers
at DHL Group
Finance Intern, SSA at DHL
Job Description
DHL Global Forwarding has an opening for a Finance
Intern, SSA. ‘This role may be based in any one of the following locations:
Kenya, Nigeria, or Mauritius.’
Support the SSA CFO and the Sub‑Saharan Africa Finance
function across all finance towers, contributing to financial planning,
reporting, analysis, and operational coordination across the cluster. The role
provides hands-on exposure to core finance processes (controlling, RTR,
intercompany, treasury, payables, collections) while also supporting
administrative coordination, project tracking (PMO), and cross-functional
alignment. The intern plays a key role in ensuring visibility, structure, and
follow-through across finance activities, supporting both operational
excellence and alignment with Finance Focus Areas and the DGF strategy.
Join us in connecting people and improving lives!
In this Finance Intern, SSA position
- Finance
& Controlling Support
- Assist
in preparation and consolidation of financial reports and management
insights
- Work
together with the Cluster Controller on various initiatives to support
with business development and growth as well as with Operational
Excellence
- Support
financial planning and analysis activities, forecasting, and performance
tracking across the cluster
- Support
monitoring of financial performance to enhance transparency and support
decision making
- Assist
in tracking key finance areas, including: Cash flow and treasury;
Working capital and collections (OTC); Payables (PTP); RTR and
intercompany topics
- Support
data collection, validation, and follow-ups with country finance teams
- Executive
& Administrative Support to SSA CFO
- Prepare
presentations, reports, and briefing materials for SSA CFO and leadership
discussions
- Coordinate
meetings, agendas, and action tracking
- Support
structured follow-up on key topics across SSA finance teams
- Assist
in organizing finance reviews, governance meetings, and workshops
- PMO
& Project Coordination
- Support
tracking and coordination of finance initiatives and transformation
projects
- Maintain
project trackers, timelines, and status updates
- Follow
up with stakeholders to ensure delivery against agreed actions and
deadlines
- Support
preparation of updates to management and key stakeholders
- Contribute
to improving structure, organization, and discipline across ongoing
initiatives
- Cross-Functional
& Strategy Alignment
- Work
closely with Strategy, Business, and other support functions
- Support
alignment of finance initiatives with DGF strategy and cluster priorities
- Assist
in preparation of materials for business reviews and strategic
discussions
- Support
coordination across multiple stakeholders to ensure alignment and clarity
- Communication
& Coordination
- Support
communication across SSA finance teams by consolidating updates and
tracking deliverables
- Act
as a coordination point to ensure clear follow-ups and accountability
- Help
improve visibility of key topics, risks, and priorities
- Continuous
Improvement
- Support
finance projects aimed at improving processes, reporting, and efficiency
- Contribute
ideas to enhance consistency, standardization, and digital ways of
working
- Assist
in tracking improvements and implementation progress
Now, here is what we need from you!
- Change
Management: Leading and managing the process changes, ensuring
smooth transitions with minimal disruption.
- Collaboration:
Working effectively with the teams, cross-divisional teams, and external
partners to achieve common goals.
- Decision
Making: Analyzing the data to make informed, timely and effective
decisions for optimal financial results.
- Digitally
Adept: Proficient in using data analytics tools, digital
platforms and technologies for productive management and reporting.
- Effective
Communication: Conveying insights and implications clearly and
concisely to the team and stakeholders.
- Flexible
Mindset: Stay resilient in the face of challenges and
opportunities, e.g., new regulations, market conditions, organizational
changes.
- People
Management: Build and maintain a motivated, high-performing
finance team that consistently contributes to the overall success.
Apply: Finance
Intern, SSA in Nairobi, Nairobi Municipality, Kenya | Careers at DHL Group
WMS-Clerk -Reckitt at DHL Supply Chain Kenya
Role Outline
Primarily responsible in assisting Site Lead and Inventory
Controller in maintaining the smooth operations in the warehouse and execution
of daily warehouse tasks for Reckitt to ensure daily receipts, stocks posting,
put away, storage and safety targets are met.
About the role Key duties and responsibilities
- Ensure
daily briefing and debriefing is done before commencing operations
(Toolbox meeting).
- Carry
out receipt of goods in good condition and in the right quantity from the
supplier and ensure sign off by driver and security personnel.
- Carry
out data entry of received stocks in WMS in real-time on confirmation of
receipt.
- Fully
responsible for product handling, picking, storage and stock integrity.
- Control
stock loss and offer explanation on any non-conformity or stock variance
to Site Lead for investigation and escalation.
- Control
access to the warehouse for non-warehouse staff.
- Ensure
standard quality products are maintained in the warehouse zones, and the
WMS system is aligned to physical storage quantities.
- Maintain
Clear and accurate record keeping on daily reports, productivities,
warehouse resource list and filing records, etc.
- Fully
responsible for safety at the various workstations with zero LTA.
- You
may be required to undertake other duties as necessitated by business
needs that may not be part of the responsibilities outlined in this role
profile.
About you
- Diploma
in Supply Chain or Logistics.
- 3
years’ work experience
- Strong
planning and organizational skills
- Flexibility
to work shift patterns and odd days.
- Ability
to work in a physically demanding environment
- English
and Kiswahili both spoken and written.
- Problem
solving and analytical thinking
What we offer
- DHL
Supply Chain has a truly international, Inclusive, and diverse working
environment, with a strong emphasis on values and team-based leadership
along with an open and engaging company culture.
- Extensive
learning and development opportunities.
- Health
insurance cover – Inpatient / Outpatient / Dental / Optical.
- Tools
for the assigned tasks and results delivery.
Site Lead – BAT at DHL Supply Chain
Role Outline
To maximize the performance of the BAT clients by directing
the daily, weekly and monthly activities and executing planned activities to
meet customer requirements, and attain agreed and targeted KPIs and ensuring we
are the ‘”provider of choice” to our clients ; Providing leadership,
motivation, training and development of the workforce – “making DHL a great
place to work supervise the running of a safe and efficient operation, working
within clear guidelines to help achieve defined outcomes for the site and the
customer(s).
About the role Key duties and responsibilities
- Implement
actions as aimed at reducing or eliminating health and safety related
risks
- Ensure
the team applies the Safety Standards and relevant guidelines
- Implement
Behavioral Based Safety (BBS) program daily to confirm behaviors and
processes are followed as specified.
- Report
and investigate incidents within the workplace and respond to or escalate
issues of noncompliance to safety regulations and procedures
- Implement
defined processes to ensure compliance with all relevant regulatory and
local legal obligations • Timely reporting of all potential risks,
near misses, breakdowns and accidents to your immediate supervisors.
- Communicate
all relevant DPDHL policies to frontline employees and monitor their
implementation on a regular basis
- Implement
the required security measures to protect the site premises, including the
safety of personnel, DSC assets and of the customer’s product for the
required area
- Adhere
to the DSC 6 Steps security framework.
- Investigate
all relevant security risks and implement identified mitigation, where
necessary having proposed mitigation options to your line manager for
agreement.
- Implement
and supervise the adherence of up-to-date processes, work instructions,
standard operating procedures and associated forms to achieve prescribed
outputs.
- Continuously
contribute to the improvement of procedures to better achieve the
prescribed outputs
- Regularly
update the operational training matrix / plan as required
- Implement
the CAPA process, particularly for critical nonconformities, with
identified actions taken to prevent recurrence and avoid cost of
non-quality
- Liaise
with suppliers based on business requirements, monitor performance and
where necessary, propose improvements to line manager and implement agreed
improvement actions
- Adhere
to customer requirements in line with DPDHL policy
- Participate
in customer, regulatory and internal operational audits as required and
work with the team to implement the agreed action plan
- Respond
to or escalate customer issues within clear guidelines and recommend
solutions
- Support
management implement continuous improvement activities
- Suggest
local changes affecting the work or team to line manager to further
support continuous improvement
- Support
management with resource planning and management e.g. implement agreed
processes to review performance, monitor absence and sickness and address
issues within clear guidelines
- Process
forecasted volume via the RPM system, align forecasted volume with
resource plan and respond to our escalate issues within clear guidelines
to ensure adequate resource is available to support the planned volume
- Identify
and escalate training and qualification gaps and conduct induction and
technical training for the team
- Communicates
clear operational objectives
- Within
the context of responsibilities set by management, on a day-to-day basis,
assign tasks, monitor performance and support the team as necessary
- Implement
feedback channels for employees (e.g. Performance Dialogue boards, daily
briefing sessions, EOS) to enable active contribution to the improvement
and development of the site
- Supervise
the use of infrastructure and inspect the working conditions to the
required standard
- Track
month-by-month budget expenditure in area of responsibility
- Support
the recruitment, appraisal and disciplinary / exit processes and provide
recommendations
- Conduct
performance reviews and coaching with all direct reports and recommend
performance ratings to management
- Implements
site plans within own area of operation
- Monitor
performance of people, equipment and processes and highlight management
areas for improvement
- Implements
timely reporting processes and corrective actions for under performance
- Communicates
operational results
- Implement
the Site Development Plan identified actions for the required area
- Participate
in the Management Review Process
- Implement
the First-Choice tools and engage in continuous improvement activities and
problem solving as directed, owning and delivering tasks affecting the
required area within target completion times
- Participate
in an annual evaluation through the First-Choice assessment tool
- Support
the environmental agenda and continuous improvement activities to increase
environmental efficiency
- Communicate
and engage employees in environmental improvement, First Choice and
defined continuous improvement activities
- Implement,
conduct and coach Coordinators to conduct Gemba Walks and Performance
Dialogues to identify areas for improvement. Respond to or escalate issues
/ opportunities within clear guidelines. Implement changes that have been
approved and update standard operating procedures and training
documentation.
About you
- Degree
in Business Management/ Supply Chain Management/Purchasing and Supply
Management
- 5 yrs
Logistics Experience
- 1yr
Finance & Budget Management.
- Microsoft
office proficiency
- Flexibility
to work shift patterns and odd days.
- Ability
to work in a physically demanding environment
- English
and Kiswahili both spoken and written.
What we offer
- DHL
Supply Chain has a truly international, Inclusive, and diverse working
environment, with a strong emphasis on values and team-based leadership
along with an open and engaging company culture.
- Extensive
learning and development opportunities.
- Comprehensive
Health insurance cover – Inpatient / Outpatient / Dental / Optical.
- Tools
for the assigned tasks and results delivery.
Site Lead – Meraki at DHL Supply Chain
SITE LEAD – MERAKI
Job Title: Site Lead – Meraki
Job number: 357422
Closing Date: 15/06/2026
Business Area: Warehouse Operations
Business Area / Unit: Meraki
Reports to: General Manager – Warehouse.
BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY
Deutsche Post DHL Group is the world’s leading logistics and
mail company. We’re one of the world’s largest employers, operating in over 220
countries and territories. We’re Europe’s largest postal service, partner for
eCommerce and pioneers in secure digital communication.
We’re number one in contract logistics and international
express delivery, and a leader in the forwarding business. Join us and you’ll
be working for a global company that’s focused on service, quality, and
sustainability, and using the power of global trade to connect people and
improve lives. And not just for our customers, but for every member of our
Group too.
At DHL Supply Chain East Africa, we’re looking for a Site
Lead – Meraki.
Role Outline
To maximize the performance of the Meraki clients by
directing the daily, weekly and monthly activities and executing planned
activities to meet customer requirements, and attain agreed and targeted KPIs
and ensuring we are the “provider of choice” to our clients; providing
leadership, motivation, training and development of the workforce – “making DHL
a great place to work”; supervise the running of a safe and efficient
operation, working within clear guidelines to help achieve defined outcomes for
the site and the customer(s).
About the Role
Key Duties and Responsibilities
- Implement
actions as aimed at reducing or eliminating health and safety related
risks.
- Ensure
the team applies the Safety Standards and relevant guidelines.
- Implement
Behavioral Based Safety (BBS) program daily to confirm behaviors and
processes are followed as specified.
- Report
and investigate incidents within the workplace and respond to or escalate
issues of non-compliance to safety regulations and procedures.
- Implement
defined processes to ensure compliance with all relevant regulatory and
local legal obligations.
- Timely
reporting of all potential risks, near misses, breakdowns and accidents to
your immediate supervisors.
- Communicate
all relevant DPDHL policies to frontline employees and monitor their
implementation on a regular basis.
- Implement
the required security measures to protect the site premises, including the
safety of personnel, DSC assets and of the customer’s product for the
required area.
- Adhere
to the DSC 6 Steps security framework.
- Investigate
all relevant security risks and implement identified mitigation, where
necessary have proposed mitigation options to your line manager for
agreement.
- Implement
and supervise the adherence of up-to-date processes, work instructions,
standard operating procedures and associated forms to achieve prescribed
outputs.
- Continuously
contribute to the improvement of procedures to better achieve the
prescribed outputs.
- Regularly
update the operational training matrix / plan as required.
- Implement
the CAPA process, particularly for critical nonconformities, with
identified actions taken to prevent recurrence and avoid cost of
non-quality.
- Liaise
with suppliers based on business requirements, monitor performance and
where necessary, propose improvements to line manager and implement agreed
improvement actions.
- Adhere
to customer requirements in line with DPDHL policy.
- Participate
in customer, regulatory and internal operational audits as required and
work with the team to implement the agreed action plan.
- Respond
to or escalate customer issues within clear guidelines and recommend
solutions.
- Support
management implement continuous improvement activities.
- Suggest
local changes affecting the work or team to line manager to further
support continuous improvement.
- Support
management with resource planning and management e.g. implement agreed
processes to review performance, monitor absence and sickness and address
issues within clear guidelines.
- Process
forecasted volume via the RPM system, align forecasted volume with
resource plan and respond to or escalate issues within clear guidelines to
ensure adequate resource is available to support the planned volume.
- Identify
and escalate training and qualification gaps and conduct induction and
technical training for the team.
- Participates
in regular operation reviews and conducts regular colleague briefings via
the use of Performance Dialogue boards and regular briefings.
- Communicates
clear operational objectives.
- Within
the context of responsibilities set by management, on a day-to-day basis,
assign tasks, monitor performance and support the team as necessary.
- Implement
feedback channels for employees (e.g. Performance Dialogue boards, daily
briefing sessions, EOS) to enable active contribution to the improvement
and development of the site.
- Supervise
the use of infrastructure and inspect the working conditions to the
required standard.
- Track
month-by-month budget expenditure in area of responsibility.
- Support
the recruitment, appraisal and disciplinary / exit processes and provide
recommendations.
- Conduct
performance reviews and coaching with all direct reports and recommend
performance ratings to management.
- Implements
site plans within own area of operation.
- Monitor
performance of people, equipment and processes and highlight management
areas for improvement.
- Implements
timely reporting processes and corrective actions for under performance.
- Communicates
operational results.
- Implement
the Site Development Plan identified actions for the required area.
- Participate
in the Management Review Process.
- Implement
the First-Choice tools and engage in continuous improvement activities and
problem solving as directed, owning and delivering tasks affecting the
required area within target completion times.
- Participate
in an annual evaluation through the First-Choice assessment tool.
- Support
the environmental agenda and continuous improvement activities to increase
environmental efficiency.
- Communicate
and engage employees in environmental improvement, First Choice and
defined continuous improvement activities.
- Implement,
conduct and coach Coordinators to conduct Gemba Walks and Performance
Dialogues to identify areas for improvement. Respond to or escalate issues
/ opportunities within clear guidelines. Implement changes that have been
approved and update standard operating procedures and training
documentation.
About You
- Degree
in Business Management / Supply Chain Management / Purchasing and Supply
Management.
- 5
years Logistics Experience.
- 1 year
Finance & Budget Management.
- Microsoft
Office proficiency.
- Flexibility
to work shift patterns and odd days.
- Ability
to work in a physically demanding environment.
- English
and Kiswahili both spoken and written.
What We Offer
- DHL
Supply Chain has a truly international, inclusive, and diverse working
environment, with a strong emphasis on values and team-based leadership
along with an open and engaging company culture.
- Extensive
learning and development opportunities.
- Comprehensive
Health Insurance Cover – Inpatient / Outpatient / Dental / Optical.
- Tools
for the assigned tasks and results delivery.
Health and Safety, Security & BCM Lead: East Africa at DHL
Role Outline
- The
Health and Safety, Security & BCM Lead – East Africa is responsible
for designing, implementing, monitoring, and leading Health & Safety
programs, as well as Security and Business Continuity Management across
DHL Supply Chain operations in the region. This role will have a 50% focus
on Health & Safety and 50% on Security/BCM, ensuring a secure and safe
operational environment while minimizing risks, losses, and incidents. The
incumbent will work closely with internal stakeholders, external
authorities, and industry partners to enhance Health & Safety and
Security/BCM culture in line with DHL’s global standards.
Key Responsibilities
- Develop,
implement, and enforce Health & Safety, Security, Business Continuity
Management policies, procedures, and risk mitigation strategies.
- Implement
and maintain BCM Standards throughout the sites (BS25999).
- Manage
investigations into theft, fraud, and Security & Health & Safety
breaches, coordinate with law enforcement as necessary.
- Minimize
losses, thefts, and Security & Health & Safety related incidents
within the area of responsibility.
- Implement
regional Health & Safety, Security, and Business Continuity Management
strategy.
- Develop
close relationships with local law enforcement, key customers, and
governmental bodies.
- Facilitate
Health & Safety, Security, and Business Continuity Management training
programs for employees and contractors (including emergency response and
fire safety).
- Provide
management with regular Security & Health & Safety advice and
consultation on complex security issues.
- Communicate
and act as contact for Health & Safety, Security, and Business
Continuity Management-related issues to sub-regional/country management.
- Work
with operations teams to implement incident prevention strategies,
focusing on Transport and warehouse Health & Safety.
- Develop
and implement occupational health and Health & Safety (OHS) programs
to foster a Health & Safety-first culture across all DHL Supply Chain
sites.
- Conduct
and coordinate investigations under the supervision of the Africa Security
Lead.
- Develop
Security, Business Continuity Management, and Health & Safety concepts
and processes for new business.
- Serve
as the key interface for sub-regional/country management in implementing
Security, Business Continuity Management, and Health & Safety
standards.
- Ensure
compliance with global DHL Health & Safety, Security, and Business
Continuity Management standards and industry best practices, including
ISO.
- Ensure
compliance with statutory and regulatory Health & Safety requirements,
collaborating with relevant agencies and authorities.
- Ensure
ISO 45001 management system is implemented and maintained.
- Ensure
DPDHL OHS standards are implemented and maintained.
- Assess
OHS trends and ensure mitigation measures to drive a safe culture across
the sites.
- Drive
Leading and Lagging OHS indicators with improvement plans.
- Conduct
OHS audits to ensure standardization and compliance; drive any deviations.
- Assist
in project and tender processes by assessing risk to the business and
providing support.
- Drive
the OHS Strategy and implement improvement plans to address any
deviations.
- Support
and drive OHS investigation processes and compliance and follow up with
effectiveness meetings.
- Ensure
compliance on OHS month-end reports and meeting deadlines.
Local Accountabilities
- Oversee
Health & Safety, Security, and Business Continuity Management
operations at all DHL Supply Chain warehouses, transport networks, and
offices in East Africa.
- Implement
and monitor site-specific Health & Safety, Security, and Business
Continuity Management measures to prevent losses, theft, and unauthorized
access.
- Conduct
Security, Business Continuity Management, and Health & Safety risk
assessments at each facility and operational site to ensure proactive risk
mitigation.
- Investigate
Security and Health & Safety incidents, theft, and fraud, working
closely with local law enforcement agencies to ensure swift resolution.
- Lead
and monitor Leading and Lagging OHS performances against targets and
implement improvement plans.
Qualifications & Experience
- Master’s
degree in Criminology or related field (Desirable).
- At
least 5 years in a position within Security, Business Continuity
Management, and Health & Safety management.
- Familiarity
with the logistics and supply chain industry within East Africa,
including, key players, Operational challenges and Market dynamics.
- Proven
track record of managing in a supply chain environment.
- CPP
and CFI certified.
- Exceptional
knowledge of supply chain-related Security and Health & Safety
management.
- Knowledge
of available local Security and Health & Safety technologies and
infrastructure.
- Ability
to integrate these technologies effectively into DHL’s Security and Health
& Safety systems.
- Active
participation in local business and Security and Health & Safety
networks.
- Staying
informed about industry trends and best practices.
- Strong
ability to make impact and influence.
- Results-oriented
and driven by goal achievement with a strong focus on a high level of
customer service.
- Investigative
skills and a good understanding of local law.
- Project
management and planning skills at the country level.
- Good
communication skills (contacts with customers).
- Language
skills (English mandatory).
- Analytical
thinking skills and problem-solving abilities.
- Good
knowledge of the Supply Chain (warehousing) business (operational
procedures).
- High
degree of analytical thinking and problem-solving skills.
- Security
& Risk Management Expertise.
- Business
Continuity Management Expertise.
- Health
& Safety & Compliance Management.
- Crisis
Management & Emergency Response.
- Leadership
& Stakeholder Engagement.
- Communication
& Reporting Skills.
- Ethical
& Integrity-Driven Decision Making.
- Technology
& Digital Security Awareness.
- Adaptability
& Resilience.
- Financial
& Budget Management.
DPDHL Core Competencies & Skills
- Strong
analytical skills.
- Maintains
effective relationships with customers.
- Develops
and delivers high quality / innovative products, services or solutions.
- Focuses
on customer needs and gains their commitment.
- Gains
management / colleague support to meet customer needs.
- Ensures
strategies / plans are aligned and reflect others’ views.
- Develops
strategies / plans aligned to broader organizational strategy.
- Communicates
strategy.
- Establishes
clear, challenging and achievable objectives.
- Aligns
resources and the organization within own area of responsibility to
achieve objectives.
- Regularly
reviews and communicates progress against objectives and adjusts as
needed.
- Champions
continuous improvement and innovation.
- Inspires
results and respect by empowerment, accountability recognition and rewards
recognizing the contribution of others.
- Provides
employees, colleagues and business partners with candid and regular
feedback.
- Provides
employees with development opportunities.
- Supports
employees with career opportunities.
- Inspires
others to develop themselves.
- Conveys
a clear sense of personal goals and values.
- Actively
seeks feedback to improve performance.
- Develops
new skills and modifies behaviours based on feedback.
- Takes
personal responsibility for career and development.