Internship | Job Vacancies at DHL Supply Chain

Planner at DHL

Job Description

Role Outline

As the Transport Dispatcher within our logistics business, your primary responsibility is to coordinate and optimize the movement of goods through efficient route planning and effective communication with drivers. Your role is crucial in ensuring on-time deliveries, minimizing transportation costs, and maintaining a smooth flow of operations.

About the role Key duties and responsibilities

• Efficiently plan transportation routes to maximize delivery efficiency, considering factors such as distance, traffic, and time constraints.
• Optimize routes to minimize fuel consumption, reduce transit times, and enhance overall cost-effectiveness.
• Communicate with drivers to provide detailed instructions regarding routes, schedules, and any special delivery requirements.
• Monitor driver progress and address any unforeseen challenges or deviations from the plan promptly.
• Utilize transportation management systems (TMS) and tracking tools to monitor the real-time status of shipments and vehicles.
• Respond swiftly to disruptions, traffic incidents, or other issues affecting the transportation schedule.
• Act as a central point of contact for drivers, internal teams, and external stakeholders.
• Be actively involved in and support change initiatives
• Plan and utilize all internal resources to ensure maximum productivity
• Facilitate effective communication to ensure everyone is informed about changes, delays, or other relevant updates.
• Generate regular reports on key performance indicators (KPIs) related to transportation efficiency.
• Maintain accurate records of transportation activities, including delivery times, delays, and any incidents.
• Identify and address issues related to transportation, such as delays, vehicle breakdowns, or unexpected changes in delivery requirements.
• Collaborate with drivers and relevant teams to implement effective problem-solving strategies.
• Work within operating areas as determined by management and the needs of the business• Generate regular reports on key performance indicators (KPIs) related to transportation efficiency.
• Carry out duties following standard operating procedures and safe working practices
• Ensure on time delivery

About you

• Relevant University degree or Diploma in Logistics.
• Proven experience of 3 years in transportation dispatch, preferably within the logistics industry.
• Familiarity with transportation management systems (TMS) and route optimization software.L84
• Strong communication and organizational skills.
• Business and Commercial Acumen.
• Experience in warehousing/logistics / FMCG environment.
• Well-organized individual and results oriented.

What we offer

• DHL Supply Chain has a truly international, Inclusive, and diverse working environment, with a strong emphasis on values and team-based leadership along with an open and engaging company culture.
• Extensive learning and development opportunities.
• Health insurance cover – Inpatient / Outpatient / Dental / Optical.
• Tools for the assigned tasks and results delivery.

 Languages

• English – verbal and written.

Apply: planner in Nairobi, Nairobi Municipality, Kenya | Careers at DHL Group

Trainee – Import / Export Specialist at DHL Global Forwarding

Job Description

DHL Global Forwarding has an opening for a Trainee – Import / Export Specialist in Nairobi, Kenya. Administer import/ export plans and processes to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies.

Join us in connecting people and improving lives!

In this Trainee – Import / Export Specialist position

• Administer import/ export plans and processes to optimize service and performance.
• Perform transactional operational tasks related to import/ export in adherence to regulations and internal procedures.
• Undertake import/ export entries and support operational activities as per internal procedures and latest local customs regulations.
• Prepare calculations for duties, tariffs, price conversions, weight and volume of merchandise imported/ exported from/ to foreign destinations.
• Draft, distribute and archive all required import/ export documents.
• Check invoices and shipping documents to enhance accordance with federal regulations.
• Verify entries to ensure customer requirements are met and suggest routine corrective actions in case of deviations.
• Ensure export, import and gateway operations are as per business guidelines and compliant with set expectations.
• Administer IT systems related tasks to provide updated information on shipment.
• Cooperate with internal functions such as customer service, product, sales, etc.
• Connect with overseas office to check and verify shipment information.
• Resolve recurring issues, and suggest enhancements for import/ export work methods focusing on increasing effectiveness and efficiency

 Stakeholders

• Explain facts, policies and practices related to job area.
• Support and interact primarily with colleagues of own sub-function.
• Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge

Management Responsibility

• Individual contributor without direct responsibility for leading others

Now, here is what we need from you!

Education Level

• Bachelor’s Degree or equivalent experience/qualification

Experience Level

• less than 2 years

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Apply: Trainee - Import / Export Specialist in Nairobi, Nairobi Municipality, Kenya | Careers at DHL Group

Finance Intern, SSA at DHL

Job Description

DHL Global Forwarding has an opening for a Finance Intern, SSA. ‘This role may be based in any one of the following locations: Kenya, Nigeria, or Mauritius.’

Support the SSA CFO and the Sub‑Saharan Africa Finance function across all finance towers, contributing to financial planning, reporting, analysis, and operational coordination across the cluster. The role provides hands-on exposure to core finance processes (controlling, RTR, intercompany, treasury, payables, collections) while also supporting administrative coordination, project tracking (PMO), and cross-functional alignment. The intern plays a key role in ensuring visibility, structure, and follow-through across finance activities, supporting both operational excellence and alignment with Finance Focus Areas and the DGF strategy.

Join us in connecting people and improving lives!

In this Finance Intern, SSA  position

• Finance & Controlling Support
• Assist in preparation and consolidation of financial reports and management insights
• Work together with the Cluster Controller on various initiatives to support with business development and growth as well as with Operational Excellence
• Support financial planning and analysis activities, forecasting, and performance tracking across the cluster
• Support monitoring of financial performance to enhance transparency and support decision making
• Assist in tracking key finance areas, including: Cash flow and treasury; Working capital and collections (OTC); Payables (PTP); RTR and intercompany topics
• Support data collection, validation, and follow-ups with country finance teams
• Executive & Administrative Support to SSA CFO
• Prepare presentations, reports, and briefing materials for SSA CFO and leadership discussions
• Coordinate meetings, agendas, and action tracking
• Support structured follow-up on key topics across SSA finance teams
• Assist in organizing finance reviews, governance meetings, and workshops
• PMO & Project Coordination
• Support tracking and coordination of finance initiatives and transformation projects
• Maintain project trackers, timelines, and status updates
• Follow up with stakeholders to ensure delivery against agreed actions and deadlines
• Support preparation of updates to management and key stakeholders
• Contribute to improving structure, organization, and discipline across ongoing initiatives
• Cross-Functional & Strategy Alignment
• Work closely with Strategy, Business, and other support functions
• Support alignment of finance initiatives with DGF strategy and cluster priorities
• Assist in preparation of materials for business reviews and strategic discussions
• Support coordination across multiple stakeholders to ensure alignment and clarity
• Communication & Coordination
• Support communication across SSA finance teams by consolidating updates and tracking deliverables
• Act as a coordination point to ensure clear follow-ups and accountability
• Help improve visibility of key topics, risks, and priorities
• Continuous Improvement
• Support finance projects aimed at improving processes, reporting, and efficiency
• Contribute ideas to enhance consistency, standardization, and digital ways of working
• Assist in tracking improvements and implementation progress

Now, here is what we need from you!

• Change Management: Leading and managing the process changes, ensuring smooth transitions with minimal disruption.
• Collaboration: Working effectively with the teams, cross-divisional teams, and external partners to achieve common goals.
• Decision Making: Analyzing the data to make informed, timely and effective decisions for optimal financial results.
• Digitally Adept: Proficient in using data analytics tools, digital platforms and technologies for productive management and reporting.
• Effective Communication: Conveying insights and implications clearly and concisely to the team and stakeholders.
• Flexible Mindset: Stay resilient in the face of challenges and opportunities, e.g., new regulations, market conditions, organizational changes.
• People Management: Build and maintain a motivated, high-performing finance team that consistently contributes to the overall success.

Apply: Finance Intern, SSA in Nairobi, Nairobi Municipality, Kenya | Careers at DHL Group

WMS-Clerk -Reckitt at DHL Supply Chain Kenya

Role Outline

Primarily responsible in assisting Site Lead and Inventory Controller in maintaining the smooth operations in the warehouse and execution of daily warehouse tasks for Reckitt to ensure daily receipts, stocks posting, put away, storage and safety targets are met.

About the role Key duties and responsibilities

• Ensure daily briefing and debriefing is done before commencing operations (Toolbox meeting).
• Carry out receipt of goods in good condition and in the right quantity from the supplier and ensure sign off by driver and security personnel.
• Carry out data entry of received stocks in WMS in real-time on confirmation of receipt.
• Fully responsible for product handling, picking, storage and stock integrity.
• Control stock loss and offer explanation on any non-conformity or stock variance to Site Lead for investigation and escalation.
• Control access to the warehouse for non-warehouse staff.
• Ensure standard quality products are maintained in the warehouse zones, and the WMS system is aligned to physical storage quantities.
• Maintain Clear and accurate record keeping on daily reports, productivities, warehouse resource list and filing records, etc.
• Fully responsible for safety at the various workstations with zero LTA.
• You may be required to undertake other duties as necessitated by business needs that may not be part of the responsibilities outlined in this role profile.

About you

• Diploma in Supply Chain or Logistics.
• 3 years’ work experience
• Strong planning and organizational skills
• Flexibility to work shift patterns and odd days.
• Ability to work in a physically demanding environment
• English and Kiswahili both spoken and written.
• Problem solving and analytical thinking

What we offer

• DHL Supply Chain has a truly international, Inclusive, and diverse working environment, with a strong emphasis on values and team-based leadership along with an open and engaging company culture.
• Extensive learning and development opportunities.
•  Health insurance cover – Inpatient / Outpatient / Dental / Optical.
• Tools for the assigned tasks and results delivery.

Read More & Apply

Site Lead – BAT at DHL Supply Chain

Role Outline

To maximize the performance of the BAT clients by directing the daily, weekly and monthly activities and executing planned activities to meet customer requirements, and attain agreed and targeted KPIs and ensuring we are the ‘”provider of choice” to our clients ; Providing leadership, motivation, training and development of the workforce – “making DHL a great place to work supervise the running of a safe and efficient operation, working within clear guidelines to help achieve defined outcomes for the site and the customer(s).

About the role Key duties and responsibilities

• Implement actions as aimed at reducing or eliminating health and safety related risks
• Ensure the team applies the Safety Standards and relevant guidelines
• Implement Behavioral Based Safety (BBS) program daily to confirm behaviors and processes are followed as specified.
• Report and investigate incidents within the workplace and respond to or escalate issues of noncompliance to safety regulations and procedures
• Implement defined processes to ensure compliance with all relevant regulatory and local legal obligations • Timely reporting of all potential risks, near misses, breakdowns and accidents to your immediate supervisors.
• Communicate all relevant DPDHL policies to frontline employees and monitor their implementation on a regular basis
• Implement the required security measures to protect the site premises, including the safety of personnel, DSC assets and of the customer’s product for the required area
• Adhere to the DSC 6 Steps security framework.
• Investigate all relevant security risks and implement identified mitigation, where necessary having proposed mitigation options to your line manager for agreement.
• Implement and supervise the adherence of up-to-date processes, work instructions, standard operating procedures and associated forms to achieve prescribed outputs.
• Continuously contribute to the improvement of procedures to better achieve the prescribed outputs
• Regularly update the operational training matrix / plan as required
• Implement the CAPA process, particularly for critical nonconformities, with identified actions taken to prevent recurrence and avoid cost of non-quality
• Liaise with suppliers based on business requirements, monitor performance and where necessary, propose improvements to line manager and implement agreed improvement actions
• Adhere to customer requirements in line with DPDHL policy
• Participate in customer, regulatory and internal operational audits as required and work with the team to implement the agreed action plan
• Respond to or escalate customer issues within clear guidelines and recommend solutions
• Support management implement continuous improvement activities
• Suggest local changes affecting the work or team to line manager to further support continuous improvement
• Support management with resource planning and management e.g. implement agreed processes to review performance, monitor absence and sickness and address issues within clear guidelines
• Process forecasted volume via the RPM system, align forecasted volume with resource plan and respond to our escalate issues within clear guidelines to ensure adequate resource is available to support the planned volume
• Identify and escalate training and qualification gaps and conduct induction and technical training for the team
• Communicates clear operational objectives
• Within the context of responsibilities set by management, on a day-to-day basis, assign tasks, monitor performance and support the team as necessary
• Implement feedback channels for employees (e.g. Performance Dialogue boards, daily briefing sessions, EOS) to enable active contribution to the improvement and development of the site
• Supervise the use of infrastructure and inspect the working conditions to the required standard
• Track month-by-month budget expenditure in area of responsibility
• Support the recruitment, appraisal and disciplinary / exit processes and provide recommendations
• Conduct performance reviews and coaching with all direct reports and recommend performance ratings to management
• Implements site plans within own area of operation
• Monitor performance of people, equipment and processes and highlight management areas for improvement
• Implements timely reporting processes and corrective actions for under performance
• Communicates operational results
• Implement the Site Development Plan identified actions for the required area
• Participate in the Management Review Process
• Implement the First-Choice tools and engage in continuous improvement activities and problem solving as directed, owning and delivering tasks affecting the required area within target completion times
• Participate in an annual evaluation through the First-Choice assessment tool
• Support the environmental agenda and continuous improvement activities to increase environmental efficiency
• Communicate and engage employees in environmental improvement, First Choice and defined continuous improvement activities
• Implement, conduct and coach Coordinators to conduct Gemba Walks and Performance Dialogues to identify areas for improvement. Respond to or escalate issues / opportunities within clear guidelines. Implement changes that have been approved and update standard operating procedures and training documentation.

About you

• Degree in Business Management/ Supply Chain Management/Purchasing and Supply Management
• 5 yrs Logistics Experience
• 1yr Finance & Budget Management.
• Microsoft office proficiency
• Flexibility to work shift patterns and odd days.
• Ability to work in a physically demanding environment
• English and Kiswahili both spoken and written.

What we offer

•  DHL Supply Chain has a truly international, Inclusive, and diverse working environment, with a strong emphasis on values and team-based leadership along with an open and engaging company culture.
• Extensive learning and development opportunities.
• Comprehensive Health insurance cover – Inpatient / Outpatient / Dental / Optical.
• Tools for the assigned tasks and results delivery.

Read More & Apply

Site Lead – Meraki at DHL Supply Chain

SITE LEAD – MERAKI

Job Title: Site Lead – Meraki
Job number: 357422
Closing Date: 15/06/2026

Business Area: Warehouse Operations
Business Area / Unit: Meraki
Reports to: General Manager – Warehouse.

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company. We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication.

We’re number one in contract logistics and international express delivery, and a leader in the forwarding business. Join us and you’ll be working for a global company that’s focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives. And not just for our customers, but for every member of our Group too.

At DHL Supply Chain East Africa, we’re looking for a Site Lead – Meraki.

Role Outline

To maximize the performance of the Meraki clients by directing the daily, weekly and monthly activities and executing planned activities to meet customer requirements, and attain agreed and targeted KPIs and ensuring we are the “provider of choice” to our clients; providing leadership, motivation, training and development of the workforce – “making DHL a great place to work”; supervise the running of a safe and efficient operation, working within clear guidelines to help achieve defined outcomes for the site and the customer(s).

About the Role

Key Duties and Responsibilities

• Implement actions as aimed at reducing or eliminating health and safety related risks.
• Ensure the team applies the Safety Standards and relevant guidelines.
• Implement Behavioral Based Safety (BBS) program daily to confirm behaviors and processes are followed as specified.
• Report and investigate incidents within the workplace and respond to or escalate issues of non-compliance to safety regulations and procedures.
• Implement defined processes to ensure compliance with all relevant regulatory and local legal obligations.
• Timely reporting of all potential risks, near misses, breakdowns and accidents to your immediate supervisors.
• Communicate all relevant DPDHL policies to frontline employees and monitor their implementation on a regular basis.
• Implement the required security measures to protect the site premises, including the safety of personnel, DSC assets and of the customer’s product for the required area.
• Adhere to the DSC 6 Steps security framework.
• Investigate all relevant security risks and implement identified mitigation, where necessary have proposed mitigation options to your line manager for agreement.
• Implement and supervise the adherence of up-to-date processes, work instructions, standard operating procedures and associated forms to achieve prescribed outputs.
• Continuously contribute to the improvement of procedures to better achieve the prescribed outputs.
• Regularly update the operational training matrix / plan as required.
• Implement the CAPA process, particularly for critical nonconformities, with identified actions taken to prevent recurrence and avoid cost of non-quality.
• Liaise with suppliers based on business requirements, monitor performance and where necessary, propose improvements to line manager and implement agreed improvement actions.
• Adhere to customer requirements in line with DPDHL policy.
• Participate in customer, regulatory and internal operational audits as required and work with the team to implement the agreed action plan.
• Respond to or escalate customer issues within clear guidelines and recommend solutions.
• Support management implement continuous improvement activities.
• Suggest local changes affecting the work or team to line manager to further support continuous improvement.
• Support management with resource planning and management e.g. implement agreed processes to review performance, monitor absence and sickness and address issues within clear guidelines.
• Process forecasted volume via the RPM system, align forecasted volume with resource plan and respond to or escalate issues within clear guidelines to ensure adequate resource is available to support the planned volume.
• Identify and escalate training and qualification gaps and conduct induction and technical training for the team.
• Participates in regular operation reviews and conducts regular colleague briefings via the use of Performance Dialogue boards and regular briefings.
• Communicates clear operational objectives.
• Within the context of responsibilities set by management, on a day-to-day basis, assign tasks, monitor performance and support the team as necessary.
• Implement feedback channels for employees (e.g. Performance Dialogue boards, daily briefing sessions, EOS) to enable active contribution to the improvement and development of the site.
• Supervise the use of infrastructure and inspect the working conditions to the required standard.
• Track month-by-month budget expenditure in area of responsibility.
• Support the recruitment, appraisal and disciplinary / exit processes and provide recommendations.
• Conduct performance reviews and coaching with all direct reports and recommend performance ratings to management.
• Implements site plans within own area of operation.
• Monitor performance of people, equipment and processes and highlight management areas for improvement.
• Implements timely reporting processes and corrective actions for under performance.
• Communicates operational results.
• Implement the Site Development Plan identified actions for the required area.
• Participate in the Management Review Process.
• Implement the First-Choice tools and engage in continuous improvement activities and problem solving as directed, owning and delivering tasks affecting the required area within target completion times.
• Participate in an annual evaluation through the First-Choice assessment tool.
• Support the environmental agenda and continuous improvement activities to increase environmental efficiency.
• Communicate and engage employees in environmental improvement, First Choice and defined continuous improvement activities.
• Implement, conduct and coach Coordinators to conduct Gemba Walks and Performance Dialogues to identify areas for improvement. Respond to or escalate issues / opportunities within clear guidelines. Implement changes that have been approved and update standard operating procedures and training documentation.

About You

• Degree in Business Management / Supply Chain Management / Purchasing and Supply Management.
• 5 years Logistics Experience.
• 1 year Finance & Budget Management.
• Microsoft Office proficiency.
• Flexibility to work shift patterns and odd days.
• Ability to work in a physically demanding environment.
• English and Kiswahili both spoken and written.

What We Offer

• DHL Supply Chain has a truly international, inclusive, and diverse working environment, with a strong emphasis on values and team-based leadership along with an open and engaging company culture.
• Extensive learning and development opportunities.
• Comprehensive Health Insurance Cover – Inpatient / Outpatient / Dental / Optical.
• Tools for the assigned tasks and results delivery.

Read More & Apply

Health and Safety, Security & BCM Lead: East Africa at DHL

Role Outline

• The Health and Safety, Security & BCM Lead – East Africa is responsible for designing, implementing, monitoring, and leading Health & Safety programs, as well as Security and Business Continuity Management across DHL Supply Chain operations in the region. This role will have a 50% focus on Health & Safety and 50% on Security/BCM, ensuring a secure and safe operational environment while minimizing risks, losses, and incidents. The incumbent will work closely with internal stakeholders, external authorities, and industry partners to enhance Health & Safety and Security/BCM culture in line with DHL’s global standards.

Key Responsibilities

• Develop, implement, and enforce Health & Safety, Security, Business Continuity Management policies, procedures, and risk mitigation strategies.
• Implement and maintain BCM Standards throughout the sites (BS25999).
• Manage investigations into theft, fraud, and Security & Health & Safety breaches, coordinate with law enforcement as necessary.
• Minimize losses, thefts, and Security & Health & Safety related incidents within the area of responsibility.
• Implement regional Health & Safety, Security, and Business Continuity Management strategy.
• Develop close relationships with local law enforcement, key customers, and governmental bodies.
• Facilitate Health & Safety, Security, and Business Continuity Management training programs for employees and contractors (including emergency response and fire safety).
• Provide management with regular Security & Health & Safety advice and consultation on complex security issues.
• Communicate and act as contact for Health & Safety, Security, and Business Continuity Management-related issues to sub-regional/country management.
• Work with operations teams to implement incident prevention strategies, focusing on Transport and warehouse Health & Safety.
• Develop and implement occupational health and Health & Safety (OHS) programs to foster a Health & Safety-first culture across all DHL Supply Chain sites.
• Conduct and coordinate investigations under the supervision of the Africa Security Lead.
• Develop Security, Business Continuity Management, and Health & Safety concepts and processes for new business.
• Serve as the key interface for sub-regional/country management in implementing Security, Business Continuity Management, and Health & Safety standards.
• Ensure compliance with global DHL Health & Safety, Security, and Business Continuity Management standards and industry best practices, including ISO.
• Ensure compliance with statutory and regulatory Health & Safety requirements, collaborating with relevant agencies and authorities.
• Ensure ISO 45001 management system is implemented and maintained.
• Ensure DPDHL OHS standards are implemented and maintained.
• Assess OHS trends and ensure mitigation measures to drive a safe culture across the sites.
• Drive Leading and Lagging OHS indicators with improvement plans.
• Conduct OHS audits to ensure standardization and compliance; drive any deviations.
• Assist in project and tender processes by assessing risk to the business and providing support.
• Drive the OHS Strategy and implement improvement plans to address any deviations.
• Support and drive OHS investigation processes and compliance and follow up with effectiveness meetings.
• Ensure compliance on OHS month-end reports and meeting deadlines.

Local Accountabilities

• Oversee Health & Safety, Security, and Business Continuity Management operations at all DHL Supply Chain warehouses, transport networks, and offices in East Africa.
• Implement and monitor site-specific Health & Safety, Security, and Business Continuity Management measures to prevent losses, theft, and unauthorized access.
• Conduct Security, Business Continuity Management, and Health & Safety risk assessments at each facility and operational site to ensure proactive risk mitigation.
• Investigate Security and Health & Safety incidents, theft, and fraud, working closely with local law enforcement agencies to ensure swift resolution.
• Lead and monitor Leading and Lagging OHS performances against targets and implement improvement plans.

Qualifications & Experience

• Master’s degree in Criminology or related field (Desirable).
• At least 5 years in a position within Security, Business Continuity Management, and Health & Safety management.
• Familiarity with the logistics and supply chain industry within East Africa, including, key players, Operational challenges and Market dynamics.
• Proven track record of managing in a supply chain environment.
• CPP and CFI certified.
• Exceptional knowledge of supply chain-related Security and Health & Safety management.
• Knowledge of available local Security and Health & Safety technologies and infrastructure.
• Ability to integrate these technologies effectively into DHL’s Security and Health & Safety systems.
• Active participation in local business and Security and Health & Safety networks.
• Staying informed about industry trends and best practices.
• Strong ability to make impact and influence.
• Results-oriented and driven by goal achievement with a strong focus on a high level of customer service.
• Investigative skills and a good understanding of local law.
• Project management and planning skills at the country level.
• Good communication skills (contacts with customers).
• Language skills (English mandatory).
• Analytical thinking skills and problem-solving abilities.
• Good knowledge of the Supply Chain (warehousing) business (operational procedures).
• High degree of analytical thinking and problem-solving skills.
• Security & Risk Management Expertise.
• Business Continuity Management Expertise.
• Health & Safety & Compliance Management.
• Crisis Management & Emergency Response.
• Leadership & Stakeholder Engagement.
• Communication & Reporting Skills.
• Ethical & Integrity-Driven Decision Making.
• Technology & Digital Security Awareness.
• Adaptability & Resilience.
• Financial & Budget Management.

DPDHL Core Competencies & Skills

• Strong analytical skills.
• Maintains effective relationships with customers.
• Develops and delivers high quality / innovative products, services or solutions.
• Focuses on customer needs and gains their commitment.
• Gains management / colleague support to meet customer needs.
• Ensures strategies / plans are aligned and reflect others’ views.
• Develops strategies / plans aligned to broader organizational strategy.
• Communicates strategy.
• Establishes clear, challenging and achievable objectives.
• Aligns resources and the organization within own area of responsibility to achieve objectives.
• Regularly reviews and communicates progress against objectives and adjusts as needed.
• Champions continuous improvement and innovation.
• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.
• Provides employees, colleagues and business partners with candid and regular feedback.
• Provides employees with development opportunities.
• Supports employees with career opportunities.
• Inspires others to develop themselves.
• Conveys a clear sense of personal goals and values.
• Actively seeks feedback to improve performance.
• Develops new skills and modifies behaviours based on feedback.
• Takes personal responsibility for career and development.

Read More & Apply