Vivo Energy is the Shell licensee in 16 countries in Africa. We are proud to offer our customers the very best of Shell’s high-quality products and services - including supply reliability, technical expertise and unmatched customer service - in the countries where we operate. In doing so, we have in place industry-leading health and safety standards, and are committed to delivering Shell’s fuels and lubricants in an environmentally and socially responsible manner. A joint venture between Vitol (40%), Helios Investment Partners (40%) and Shell (20%), Vivo Energy represents a unique combination of resources, experience and expertise.
Dispatch Assistant – Mombasa at Vivo Energy
Job Description
JOB PURPOSE
Manage all Fuels Dispatch operations involving documentation
of all fuel loadings and timely release of trucks to ensure efficient truck
turnaround and customer service delivery.
PRINCIPAL ACCOUNTABILITIES
- Support
delivery of Mombasa Terminal Annual HSSE plan by implementing assigned
roles as per plan.
- Assigned
roles include driving weekly drivers’ terminal toolbox meetings, minute
circulation and follow-up of actions to ensure timely closure. Monitor on
a monthly basis.
- Conduct
at least one walkabout per week, during the walkabouts conduct one
surprise truck inspection (including inspection checklist compliance,
proper sealing and ullaging) for assurance process effective.
- Review
Journey plans for all contracted trucks and follow up remedial action.
- Enhance
safety culture at Mombasa Terminal by supporting PI and incident reporting
as per target of at least two PI/Staff/month.
- Maintain
updated Dispatch KPIs for improvement monitoring- to be tracked monthly.
- Achieve
Zero High/Serious findings in Audits in Dispatch operations. Ensure timely
closure of action items through continuous follow up.
- Ensure
dispatch desk is manned at all times to facilitate prompt, orderly and
efficient error-free documentation to enhance gate-to-gate timings.
Maintain dispatch order processing to less than 5 minutes and follow up
with Customs Officer and C&F agents to ensure fast release of vehicles
- Review
local trucks availability as per schedule to ensure timely dispatch.
Follow up corrective action with RT Coordinator and scheduling to optimize
local trucks performance.
- Ensure
own collection/export orders are properly captured as per customer LPO and
Input vehicle and driver details in the system as per original driver ID
details. Have the authorized customer/transporter representative sign the
loading note confirming concurrence with the details to minimize loading
errors/controls gaps.
- Deliver
on the stock management targets by correctly capturing orders and
following up raising of all credit notes for all product returns as per
procedure within the day of operation.
- Monitor
Loading Temperatures and invoice accurately always. Verify information
with Tank farm on daily basis to ensure temperature in SAP updated every 4
hours.
- Ensure
all book copies are stamped by customers.
- Screen
delivery notes / invoices for any customer commentary before passing them
for archiving. Ensure that Customer complaints pertaining to product
Quality/Quantity are handled and resolved within the day of complaint and
feedback passed on through relevant stakeholders.
- Update
Intransit report by COB and follow up on overdue deliveries.
- Follow
up all non-returned (not yet delivery confirmed) book copies of sales
documents with transporters on a weekly basis to ensure closure.
- Maintain
dispatch operations records/registers safely for ease of retrieval and
audit trail and ensure handover for archiving is properly signed off.
- Strengthen
sense of Controls and Compliance mindset to achieve nil BCI in Dispatch
Operations.
- Explanation
daily meter variance reconciliation and explanations promptly.
- Maintain
updated manual documents register and ensure same promptly captured when
system is up. Manual documents must be kept under lock and key at all
times.
- Develop
and sustain teamwork with workmates and others.
Requirements
JOB KNOWLEDGE, SKILLS & EXPERTISE
- At
least Diploma level of education preferably with Accounting/Engineering
qualifications with at least 3 years working experience in Road/Rail
logistics in Petroleum industry.
- Good
interpersonal skills with proven ability to lead a team, influence others
to accomplish collective goals and relate to the internal customers.
- Should
be self-driven; able to work independently to deliver results and honest.
- Good
communication skills and a hands-on team player.
- Sensitive
to Company and customer needs.
Laboratory Analyst
Job Purpose:
Receive, test and issue results of submitted used oil
samples in the most efficient and effective manner whilst maintaining required
HSSE standards and record test data to ease future reference.
Main Accountabilities:
- Receive,
test and report results for all used oil samples in accordance with the
standards and LQS procedures whilst strictly observing the set HSSE
standards.
- Ensure
equipment integrity by Performing Statistical quality control on test
methods using secondary reference material.
- Ensure
all test results are captured real time and accurately according to the
standards requirements.
- Ensure
proper housekeeping is always maintained in the laboratory.
- Maintain
laboratory equipment in good working condition.
- Timely
reporting of all equipment breakdown/downtime.
- Actively
participate in all Quality Assurance activities to drive a positive
culture towards quality.
- Prepare
depleted reagents and chemicals for Laboratory use and optimize the use of
laboratory consumables to establish re-order levels.
- Comply
to HSSE visible management commitment by involvement in structured safety
walk and talk and reporting of potential incidents.
- Participate/drive
HSSE grassroots meetings, toolbox meetings.
Key Challenges:
- Ensuring
results are released within set timelines.
- Ensuring
strict adherence to applicable test method requirements in performing
Laboratory analysis.
- Maintaining
a high level of good laboratory practice & strictly adhering to the
company HSSE policy and guidelines.
- Keeping
up to date with the latest testing procedures and ensuring no downtime due
to equipment
breakdowns.
Requirements
Job Knowledge, Skills & Experience:
- Sound
Chemical analysis background with bachelor’s degree in
chemistry/biology/chemical engineering or related fields.
- Working
experience in an ISO 17025 certified petroleum Laboratory.
- Minimum
of 3 years of experience working in a laboratory environment, preferably
with used lubricants testing, or related fields using ICP OES, Infra-red
Spectroscopy, Coulometric and Potentiometric analysis, Kinematic and
Dynamic Viscosity.
- Proficient
in using laboratory management software and Microsoft Office Suite.
- Ability
to work independently and manage multiple tasks simultaneously.
- Strong
knowledge of laboratory equipment, testing procedures, and safety
protocols.
- Familiarity
with environmental regulations and safety standards for laboratory
operations.
- Good
problem-solving skills and attention to detail.
- Lubricants
Quality System awareness
- Lubricants
Supply Chain Awareness