Emergency Task Officer at Mogo
Job Description
MOGO is one of the few financial companies globally that
finances cars of any age, brand, or model. We empower our customers to choose
vehicles from trusted dealerships through our user-friendly online car
portal.
Mogo Auto Limited recently signed a commitment letter with
Development Finance Corporation (DFC), for a $10 million loan to finance
electric vehicles in Kenya.
Our goal is to facilitate upward social mobility across
Kenyan communities by providing innovative and sustainable financial solutions.
We strive to build mutually beneficial partnerships with our customers, helping
them find the best deals and guiding them through the purchasing process.
Join us – you’ll love working in a collaborative and
non-bureaucratic environment that is fun yet stable and sustainable.
Responsibilities
- Filing
and maintaining detailed incident reports.
- Receiving
all Emergency Calls from Clients.
- Immediate
response to reported theft or loss of financed assets.
- Locating
assets using GPS and coordinating with police, boda chairs, and field
recovery staff and update on Dc card.
- Advice
Client to obtain police report on all theft cases and update the Police
report (OB) number on the DC card.
- Assist
in negotiation of recovery facilitation when the client is not available
and update the client on the cost needed during recovery.
- Update
the client once the bike has been recovered whether taken to the yard or
at police station.
- Liaising
with local leaders, police, and security teams.
- Supporting
investigation and recovery operations to minimize company loss.
- Educating
clients on theft prevention and asset security.
- Share
an Email of all emergency cases of non-recovered units every day and
8:00am that should be copied to HOD, ESD, Dc field manager and
investigation team lead.
- Any
other task that may be assigned by management.
Qualifications
- Should
have a Diploma/Degree in Criminology or any other relevant academic
background.
- Must
have Excellent communication and interpersonal skills.
- Should
be Proficiency in Microsoft Office Suite (Excel, Word and PowerPoint is a must).
- Must
have Strong analytical & problem-solving skills.
- Should
have the ability to adapt quickly and work independently.
- Should
have the ability to be resourceful and proactive when issues arise.
- Must
have excellent organizational skills and have high levels of integrity.
Apply: Mogo
Kenya - Emergency Task Officer
Field Marketing Officer Intern at Mogo
What you will do:
- Promote
new car financing product sales at partner car dealerships and MOGO yards;
through verbal communication and distribution of promo material.
- Collect
leads on prospect car financing customers.
- Collect
leads on prospect car dealerships for partnering.
- Forster
relations with salespeople at partner car dealerships.
- Assist
car dealership salespeople in submitting loan applications via partner
portal.
- Pitch
idea of partnership with MOGO to car dealers.
- Report
to Product Marketing Manager on prospect partners for car financing.
- Any
other duty as assigned by Product Marketing Manager.
What you will need:
Local Candidates:
- Ideally,
we want individuals who understand the local language, culture, and
geography within Thika, Nairobi and Thika.
3 months (short-term contract).
- Good
Communication Skills:
Comfortable approaching people, collecting leads, and
following up on inquiries.
Locations:
- Assigned
to Prestige Branch; with areas of operation being – Along Ngong
Road, Along Mombasa Road, Around Kilimani Area, Around Westlands and
Around Kikuyu town.
- Assigned
to Kiambu Branch; with areas of operation being – Along Kiambu
Road, Along Thika Road, Along Northern Bypass Road between Ruaka&
Kiambu towns and Around Kiambu & Thika town.
NOTE: A LINK TO THE NEXT STEPS OF THE JOB APPLICATION
WILL BE SHARED ON EMAIL ONCE YOUR JOB APPLICATION IS SUBMITTED BY
CLICKING “APPLY” BELOW. ONLY THE CANDIDATES WHO WILL FILL THE FORM
WILL BE CONSIDERED.
With us you will:
Feel Good
- Monthly
stipend of Ksh. 16,000.
- Three
months fixed contract
- Friendly
and dynamic work environment.
- Opportunity
of being absorbed as a permanent employee after six months based on
performance.
- Support
from a professional international team.
- Opportunity
for personal development
Win
- Fast
results without the friction of bureaucracy
- great
victories due to the transparency of the company and its goals
- bonuses
and awards for the great work
- participate
in victory celebrations with your co-workers
Grow
- together
with an intelligent team
- yourself
and the company with the established feedback culture
- your
knowledge with training possibilities