Area Sales Manager at Coca-Cola Beverages Africa
Company Overview
Coca-Cola Beverages Africa is the largest African Coca-Cola
bottler, accounting for 40% of all Coca-Cola volumes on the continent. CCBA is
a market leader in the NARTD non-alcoholic ready to drink market in Africa.
CCBA has an extensive footprint in Africa, employing approximately 14,000
employees in Africa, and approximately 7,000 employees in South Africa.
Key Purpose Statement
The Area Sales Manager’s purpose is to ensure streamlined
trade execution, drive revenue growth, develop a high-performing sales team,
maintain strong customer relationships, and optimize resource utilization to
achieve increased sales volume and market share.
Key Duties & Responsibilities
- Maximizes
allocation of resources in area
- Manages
and measures sales targets daily and takes corrective action with team
- Coach
and Lead the Account Development Team.
- Trade
and Outlet Execution
- Outlet
Development
- Drive
Sales and Market share growth
- Partner
with Account Developers and Customers to develop and execute a customer
specific business plan
- Monitor
competitive activities and align strategy to counter Competition
- Ensure
compliance to Quality Standards and Manage Trade Replacements
- Implement
promotional plans as per the Account Plans whilst ensuring promotional
Compliance.
- Report
promotional deviances with Store Owners or managers
- Ensure
the execution and Implementation of Picture of Success by outlet is being
done by the Account Developers
Skills, Experience & Education
Experience
- A
minimum of 5 years previous sales experience or equivalent FMCG
experience.
- A
minimum of 1 years’ experience managing teams
Education
- Minimum
of a bachelor’s degree in commerce or any other business-related course
Specialist Control & Automation at Coca-Cola Beverages Africa (Equator Bottlers Limited)
Specialist Control & Automation
Job Description
Coca-Cola Beverages Africa is the largest African Coca-Cola
bottler, accounting for 40% of all Coca-Cola volumes on the continent. CCBA is
a market leader in the NARTD non-alcoholic ready to drink market in Africa.
CCBA has an extensive footprint in Africa, employing approximately 14 000
employees in Africa, and approximately 7 000 employees in South Africa. The
purpose of this role is to ensure the safe guarding of company assets &
inventory whilst minimizing risk, fraud and losses through ensuring compliance
to stock management and control processes and procedures.
Key Purpose
The primary role of the Control and Automation Specialist is
to maintain the plant and associated devices to original installed state. In
doing so it must ensure that plant availability and product quality is
maintained at minimum cost; without sacrificing standards. He or she will also
be required to provide continuous improvement initiatives that would enable
more cost effective manufacturing in a highly competitive market. The role also
entails the need to provide coaching within his or her field of expertise to
develop the skills of other technical peers
Key Duties & Responsibilities
Operational Support
- Provide
specialist support to the shift based teams during operations. This will
include standby and day shift support.
- Where
requested, assist as a functional expert in problem solving. This must be
undertaken in support of the process artisan.
- Provide
guidance and advice to the shift based teams on machine operation, machine
fault finding and correct responses to machine failure modes. Provide
coaching, mentoring and knowledge transfer of machine operation to shift
based teams.
- Review
SIC’s and address deviations regularly.
- Take
part, as a functional expert, in regional and central plant optimisation
trials.
- Development
of work instructions related to equipment.
- Monitor
and manage performance of equipment.
Planned Maintenance
- Take
part in maintenance planning meeting, contributing suggestions and
clarifying work required.
- Carry
out work during the planned maintenance window in accordance with the
planned maintenance schedule issued by the Planner.
- Where
scheduled work cannot be completed, feed back to the Maintenance Planner
for direction. This may involve rescheduling the work or prioritising
outstanding work.
- Assist
fellow team members in the execution of their tasks during planned
maintenance windows.
Routine Maintenance
- Carry
out routine maintenance activities in accordance with the maintenance
schedule.
- Where
problems have been uncovered during routine maintenance, these must be
resolved using the appropriate problem solving techniques.
- Where
problems have been uncovered, and it is required to include the work in
the planned maintenance schedule, this must be communicated to the
maintenance planner.
Running Repairs
- Partake
in carrying out running repairs on plant and equipment, or support the
shift artisans in carrying out repairs.
- When
carrying out repairs, assess the problem and determine a course of action.
- Solicits
external specialist assistance where required; e.g. OEM’s (as agreed with
the Packaging Engineer).
Problem Solving
- Apply
the correct problem solving methodologies to resolve problems
- Solicit
additional resources to assist in problems solving or escalate to the
Packaging Engineer for direction.
Housekeeping and safety
- Operate
in a safe manner at all times, and to identify and highlight unsafe work
practices so that these may be corrected.
- Carry
out work according to the work instructions and adhering to appropriate
CCBA policies and procedures.
- Carry
out housekeeping tasks, and apply 5S principles during the execution of
their duties
- Conduct
risk assessments and implement disaster recovery plans.
- Support
NPD implementation and trials:
- Support
NPD trials to be able to run on assets
- Ensure
adherence to NPD procedures
- Ensure
all changes on assets are well documented as per the Engineering Change
Management business processes
Skills, Experience & Education
- Bachelor’s
Degree in Instrumentation or Mechatronics Engineering.
Experience
- 5
years’ work experience (FMCG an added advantage)
- PLC
programming software training.
- HMI
development/programming software training.
- PC
literacy essential – Microsoft packages.
- Knowledge
of MSD.
Trade Marketing Manager at Coca-Cola Beverages Africa
Key Purpose Statement
The Trade Marketing Manager role is responsible for
developing and executing business and marketing strategies and integrated
programs that drive profitable growth and increase the long term value of our
brands.
Key Duties & Responsibilities
- Develop
and deploy marketing plans on an annual basis
- Develop
and execute marketing and business strategies and integrated programs that
maximize profitable recurring volume growth and increase the long-term
value of our brands
- Spearhead
the development and deployment of marketing communication and lead the
development of BTL communication objectives and ensures alignment with
overall KO marketing communication.
- Develop
the portfolio strategy and to maximize the long term profit flow from the
portfolio of brands within it
- Challenge
all aspects of the marketing mix in terms of understanding trends and
their impact to Coca-Cola brands
- Integrate
all marketing efforts (advertising, promotions, and experiential,
marketing assets) within a consistent overall brand/marketing plan
- Design
and Implement Promotional plans & strategies by channel/ Regions
- Utilize
data to anticipate competitive and consumer trends, assess strategic
implications, and optimize business potential based on analysis
- Challenge
the marketing production cost to optimize the overall marketing budget
- Lead,
motivate and develop capabilities of the business unit Marketing Team and
provide strategic marketing leadership
- Provide
specialist support for complex projects, incl. business development
- Support
the Director on providing strategic thought leadership and content that
shapes business strategy and plans
Skills, Experience & Education
Experience
- A
minimum of 5 years of relevant sales marketing experience
- A
track record of driving Innovative business improvements by identifying
& providing clarity around initiatives that deliver differentiated
value to the company
- Sound
knowledge and experience in implementing Route to Market (RTM) or Route to
Consumer (RTC) strategies in traditional trade; modern trade;
customer segmentation and channel management in an FMCG environment will
be an added advantage
- Excellent
analytical skills with sound understanding of business concepts; (E.g.
Margins / discounts / Pack mix Trends / Volume Variance Analysis)
- Sound
leadership skills with the ability to anticipate talent needs and create
organizational impact.
Education
- Minimum
of a Bachelor’s degree in Commerce or any other Business related
course.
- Professional
Certification and a Masters degre will be an added advantage.
Team Leader Warehouse at Coca-Cola Beverages Africa
Job Description
Company Overview
Coca-Cola Beverages Africa is the largest African Coca-Cola
bottler, accounting for 40% of all Coca-Cola volumes on the continent. CCBA is
a market leader in the NARTD non-alcoholic ready to drink market in Africa.
CCBA has an extensive footprint in Africa, employing approximately 14,000
employees in Africa, and approximately 7,000 employees in South Africa.
Key Purpose Statement
To manage the execution of the operational requirements of
the warehouse in support of the logistics strategy in an efficient and cost
effective manner so that service excellence to other departments and the
customer can be ensured
Key Responsibilities
- Manage
the Operational team in the execution of all inbound and outbound
movement:
- In
support of the daily load plan, ensure the accurate picking, staging and
loading of product for the purposes of on-time outbound movement, and the
accurate counting, receiving and unloading of product for the purposes of
inbound movement, whilst ensuring optimal site turnaround time.
- Ensure
on-time replenishment of picking and staging areas.
- Manage
the team in terms of stock management and inventory accuracy:
- Full
product, containers, and support materials managed within storage
locations as per warehouse layout, and adherence to stacking requirements
per dedicated bin is enforced
- Execute
daily decisions and prioritisation to ensure customer service and
operational efficiency processes
- Manage
an effective and accurate Production Interface:
- Ensure
stock is removed from the production lines / containers and quality
pallets are fed to the production lines in such a way that there are no
disruptions to the production process, and that all items issued and
received are accurately signed off between Warehouse and Manufacturing.
(Wet Site)
- Manage
all tasks within the standards of excellent housekeeping:
- Drive
excellent housekeeping standards whilst adhering to warehouse layout
guidelines by ensuring the correct product is stacked in the correct bins.
- Manage
the effective care for Company assets within the team:
- Drive
the productive utilisation of assets as indicated by optimal fuel usage
and the elimination of abuse.
- Care
for company assets by keeping them in optimal condition according to the
company policy and specifications.
- Manage
maintenance service schedule adherence.
- Drive
good product quality:
- Ensure
high product quality by executing an effective rework function within the
team, and adhering to the company guidelines in terms of stock rotation
and First Expiry, First Out, principles.
- Ensure
team members handle product in a manner that does not impact the quality
of the product.
- Drive
a strong focus within the team with regards to effective stock rotation
and stock age management.
- Record
and address all substandard quality packaging and damages to maximise
recovery and rework while minimising unnecessary write off.
- Manage
the effective execution of system transactions and perform end-of shift
reconciliations:
- Ensure
system transactions are accurate and timeous, and perform an end-of-shift
reconciliation to verify that all movements are accurate, valid and
on-time.
- Implement
activity based resourcing:
- Manage
the team to ensure resources are aligned to activity requirements per time
of day and day of the week
- People
management: Manage team and own performance:
- Continuous
on-the-job training, coaching, counselling and support for team members
- Management
of resources to ensure achievement of productivity requirements
- Planning
and managing of change within the organisation
- Effective
team meetings and active resolution of issues encountered
- Provision
of clear direction and communication of KPI’s and achievement against
KPI’s
- Effective
stakeholder engagement and communication
- Maintain
a healthy industrial relations climate
- Facilitate
effective team work, and create an environment for a high-performing team
- Maintain
health, safety and environment (HSE) standards
- Drive
effective Financial Management of areas impacting Warehouse and
Distribution cost
- Compliance
to governance controls in all areas within the team
Skills, Experience & Education
Experience
- 4
years’ Supervisory and people management experience
- 3 to
5 years of Warehousing or logistics experience in FMCG
- Experience
in an FMCG environment will be an added advantage
- Membership
of professional supply chain bodies would be advantageous
Education
- Minimum
Bachelor’s Degree in a related field or equivalent qualification in Supply
Chain
Skills
- Strong
conflict resolution ability
- Good
attention to detail and high focus on accuracy
- Strong
communication skills
- Strong
customer service orientation with particular focus on service to the
Driver
- Creates
an environment of dignity and respect.
- Strong
self-management skills
- Mind-set
of continuous improvement
- Highly
self-motivated, self-disciplined and demonstrates ethical behaviour
Director, Route to Market Safety, Africa at The Coca-Cola Company
About the role:
- The
scope of the role is: OU( Africa Operating Unit) Route to Market (RTM)
Safety leadership and ensuring execution of fundamental safety program in
RTM space: the Coca-Cola Operating Requirements (KORE), Life Saving Rules,
Road Safety programs.
- The
role has direct impact and influence over the development of the most
optimum OU RTM Safety strategy and implementation plan in line with the
global strategy and TCCS(Coca-Cola Company) commitments to protect our
people and enhance our OU and regional reputation.
- The
strategic footprint of the role spans from OU operations connecting
end-to-end the design, and partner pillars, set regional goals and roadmap
for achieving RTM Safety goals and culture in collaboration as “One Safety
LT” vision.
- The
role is responsible for the OU RTM Safety OPEX/CAPEX decisions.
What You will Do:
The RTM Safety Lead will operate and lead as an
indispensable member of the OU QSE leadership team as the RTM Safety leader
role reporting directly to OU Safety and Risk Senior Director. The RTM Safety
Lead will have clear accountability to coordinate the RTM Safety agenda cross
functionally across OU, with Technical Operations, Customer & Commercial
and Public Affairs, Communications & Sustainability..
The following areas define the key focus of the role:
- RTM
Safety and Health strategy: As a key member of the OU QSE leadership
team, ensure within the global occupational Safety and health strategy and
commitments the most optimum and accelerated implementation of the OU
occupational Safety strategy. Define and steward the RTM Safety strategy,
OU and Regional commitments, initiatives and prioritization to implement
the global RTM Safety agenda. Ensure accelerated progress of the RTM
Safety systems and programs while ensuring best-in-class leadership through
partnership, governance and innovation across the supply chains. In
collaboration with Corporate, Technical Innovation & Supply Chain
functional heads, Customer & Commercial, Franchise Bottlers,
Occupational Safety Lead influences the OU and regional RTM Safety agenda
and investments.
- Governance,
and fundamental RTM programs implementation: Ensure all license to
operate and KORE RTM safety requirements, OU governance are in place in
line with the global governance framework requirements.
- Innovation: Ensure
occupational RTM Safety innovation initiatives. Lead the implementation
support for all RTM Safety aspects that protects our people and enhances
our regional and corporate reputation.
- OU
Safety and Health network orchestration: Drive organizational
alignment on operational RTM Safety across Regions, Bottling partners and
Corporate S&E. Active contributor in the Global S&E Council.
Champion KO(Coca-Cola) RTM Safety and overall Culture and Strategies in
the Regions to enable execution and culture development. Bring the
external view in, drive external engagement and benchmarking, ensure
leadership presence in industry associations.
- RTM
Safety culture and performance excellence: Lead the RTM Safety
culture transformation to ensure excellence is a core value embedded in
everything we do across the system. The RTM Safety Lead will direct the
overall OU RTM Safety culture transformation to build and manage the
excellence performance enablement systems and programs. Responsible to
improve performance that accelerates business results and demonstrates a
high capacity to manage risk as evaluated by our Global Audit Organisation
(GAO) and our OU processes.
- Capability: The
RTM Safety Lead will be instrumental in developing and enhancing safety
capabilities within bottling partners to support the effective
implementation of RTM Safety systems and standards. This includes
orchestrating and facilitating training programs, providing technical
guidance, establishing capability action plans in the regions, and
ensuring the alignment of bottler operational RTM Safety capability
programs with the global framework.
Role Requirement
- Bachelors
degree
- 12- 15
years of experience in RTM Safety.
- Experience
in leading large-scale transformation programs, change management.
- Experience
managing Road Safety
- Fundamental
knowledge in Route to Market Safety
- Proven
successful track record in leading and influencing diverse teams
- Travel
requirement 50-75%
Skills
Route to Market; Environmental Health and Safety (EHS) Risk Management;
Influencing; Taking Initiative; Supply Chain Distribution; Safety Leadership
Director, Route to Market Safety, Africa at The Coca-Cola Company
About the role:
- The
scope of the role is: OU( Africa Operating Unit) Route to Market (RTM)
Safety leadership and ensuring execution of fundamental safety program in
RTM space: the Coca-Cola Operating Requirements (KORE), Life Saving Rules,
Road Safety programs.
- The
role has direct impact and influence over the development of the most
optimum OU RTM Safety strategy and implementation plan in line with the
global strategy and TCCS(Coca-Cola Company) commitments to protect our
people and enhance our OU and regional reputation.
- The
strategic footprint of the role spans from OU operations connecting
end-to-end the design, and partner pillars, set regional goals and roadmap
for achieving RTM Safety goals and culture in collaboration as “One Safety
LT” vision.
- The
role is responsible for the OU RTM Safety OPEX/CAPEX decisions.
What You will Do:
The RTM Safety Lead will operate and lead as an
indispensable member of the OU QSE leadership team as the RTM Safety leader
role reporting directly to OU Safety and Risk Senior Director. The RTM Safety
Lead will have clear accountability to coordinate the RTM Safety agenda cross
functionally across OU, with Technical Operations, Customer & Commercial
and Public Affairs, Communications & Sustainability..
The following areas define the key focus of the role:
- RTM
Safety and Health strategy: As a key member of the OU QSE leadership
team, ensure within the global occupational Safety and health strategy and
commitments the most optimum and accelerated implementation of the OU
occupational Safety strategy. Define and steward the RTM Safety strategy,
OU and Regional commitments, initiatives and prioritization to implement
the global RTM Safety agenda. Ensure accelerated progress of the RTM
Safety systems and programs while ensuring best-in-class leadership through
partnership, governance and innovation across the supply chains. In
collaboration with Corporate, Technical Innovation & Supply Chain
functional heads, Customer & Commercial, Franchise Bottlers,
Occupational Safety Lead influences the OU and regional RTM Safety agenda
and investments.
- Governance,
and fundamental RTM programs implementation: Ensure all license to
operate and KORE RTM safety requirements, OU governance are in place in
line with the global governance framework requirements.
- Innovation: Ensure
occupational RTM Safety innovation initiatives. Lead the implementation
support for all RTM Safety aspects that protects our people and enhances
our regional and corporate reputation.
- OU
Safety and Health network orchestration: Drive organizational
alignment on operational RTM Safety across Regions, Bottling partners and
Corporate S&E. Active contributor in the Global S&E Council.
Champion KO(Coca-Cola) RTM Safety and overall Culture and Strategies in
the Regions to enable execution and culture development. Bring the
external view in, drive external engagement and benchmarking, ensure
leadership presence in industry associations.
- RTM
Safety culture and performance excellence: Lead the RTM Safety
culture transformation to ensure excellence is a core value embedded in
everything we do across the system. The RTM Safety Lead will direct the
overall OU RTM Safety culture transformation to build and manage the
excellence performance enablement systems and programs. Responsible to
improve performance that accelerates business results and demonstrates a
high capacity to manage risk as evaluated by our Global Audit Organisation
(GAO) and our OU processes.
- Capability: The
RTM Safety Lead will be instrumental in developing and enhancing safety
capabilities within bottling partners to support the effective
implementation of RTM Safety systems and standards. This includes
orchestrating and facilitating training programs, providing technical
guidance, establishing capability action plans in the regions, and
ensuring the alignment of bottler operational RTM Safety capability
programs with the global framework.
Role Requirement
- Bachelors
degree
- 12- 15
years of experience in RTM Safety.
- Experience
in leading large-scale transformation programs, change management.
- Experience
managing Road Safety
- Fundamental
knowledge in Route to Market Safety
- Proven
successful track record in leading and influencing diverse teams
- Travel
requirement 50-75%
Skills
Route to Market; Environmental Health and Safety (EHS) Risk Management;
Influencing; Taking Initiative; Supply Chain Distribution; Safety Leadership
Director, Finance Operations at The Coca-Cola Company
Partner with Franchise Senior Finance Director and Cluster
Senior Director Operations to manage all Cluster and/or Operational /Customer
activities to drive alignment across multiple senior stakeholders, and to
develop the key insights needed to inform strategic priorities, including:
- Responsible
for managing relationship with Bottling Partners and leading and
influencing decisions on investments, financials support, value sharing
models, pricing strategies, new product launches and system economics
- Support
the Senior Director Operations and team in defining the Franchise Long
Range Plans, Business Plans as well as managing day to day operations
- Responsible
for end-to-end PL management of the cluster including preparing, analyzing
and delivering financial forecasts and results
- Gain
insights and brainstorm with customers/Bottlers on business issues;
Prepare & support internal stakeholders on on-going negotiations
- Implement
Africa Operating Unit (OU) and Franchise resource allocation strategy
- Set
spends objectives and requirements on resource allocation for the cluster
(joint planning/tracking with operations team and bottling partners)
- Quantitative
and qualitative Bottler/Customer info
Manage all Business Models and Margins within the Cluster,
including:
- Strategic
thinking on business models optimization and system top line growth
- Incidence
Pricing Calibrations
- Develop,
implement Margin optimization strategy across the entire value chain
- Bring
margins discipline to operational business decisions
- Optimization
of current value chain
- Set,
track and be accountable for margins objectives
- Leverage
the network and execute locally OU margin strategy
- Support
Mergers & Acquisitions and Revenue growth Management
- Main
contact point for M&A analysis and assessment for the cluster
- Lead
the financial implementation of new business models where applicable
- Main
point of contact for legal/Tax/Treasury/M&A
- Support
Financially all RGM initiatives
- Determine
pricing strategy and objectives
- Provide
Financial input into new product / service development process
- Working
Capital and Cash Management for the cluster
Knowledge & Experience
- Minimum
8-10 years of leadership experience in senior financial planning or
commercial finance roles
- Extensive
leadership and management experience, with ability to work in a diverse
cultural environment as a highly efficient communicator and influencer at
all levels
Account Developer NEP(Garissa,Turkana,Moyale and Mandera) at Coca-Cola Beverages Africa
Key Purpose Statement
The primary role of the Account Developer is to implement
business strategy within allocated customer base to achieve business objectives
of increased profitability , excellent customer service and excellent trade
execution.
Key Duties & Responsibilities
To identify and implement new business opportunities so that the customer base
and profits can continuously grow
- New
business opportunities are determined by visiting potential dealers and
evaluating their suitability according to established criteria.
- Potential
dealers are assessed throughout the trial period to determine whether or
not they will be as profitable as planned.
- Business
opportunities are developed within budgeted parameters and implemented as
per regulations and customer agreement.
To optimise customer service so that superior customer
relations and long lasting partnerships.
- Relevant
Customer Service target are to be achieved at all times.
- Customer
master file is continuously updated to ensure that accurate customer
records are maintained.
- Customers
are continually updated in respect of new products, merchandise standards,
promotions and any other issues regarding business development.
- Problems
and queries are handled in a professional, timely, tactful and friendly
manner
To formulate account plans so that future business
opportunities can be planned and implemented effectively
- Account
plans are formulated annually and updated according to agreed standards
taking into account sales volumes, placing of equipment, projected
growths, market trends, competition and seasonal fluctuations.
- The
outlets’ business model is well understood and opportunities for synergy
with appropriate products’ brand propositions are identified and
optimised.
- Account
plans are clearly communicated to the channel management team and agreed
upon recommendations are implemented.
- Professional
presentations of the annual account plan are given to customers to ensure
their understanding of the plan.
- The
terms and conditions suggested in the account plan are negotiated to reach
agreement
- Product
lines are evaluated in order to eliminate slow moving lines and promote
profitable lines.
To manage and maintain assets so that losses are minimised
and optimal returns on investments are achieved
- Equipment
contracts are accurately completed and signed by all relevant parties.
- Coolers,
vehicles and equipment are managed and maintained on a weekly basis to
ensure optimal functioning.
- Placement
of equipment should maximise return on investment at all times.
- The
ratio of sales to the cooler size is evaluated in order to ensure return
on investments and nonconformance is corrected in line with set company
regulations.
- Basic
fountain equipment and cooler maintenance training is provided to the
dealer on a regular basis.
To execute outlets according to organisation strategies so
that sales volumes may be increased and product awareness is enhanced
- Promotional
agreements are accurately completed and forwarded to the relevant channel
manager.
- Promotions
are executed as per promotional guidelines and set company standards.
- Dealers
are educated and continuously advised on stock management and shelf life
dates as per company regulations.
- RED
targets are achieved at all times.
- Point
of purchase and built displays are positioned in order to ensure that
products are more visible than any other products.
To manage customers credit terms and limits in order to
maximise sales and minimise risk
- Credit
limits are managed so that customers do not over or under spend and stock
on hold situations are avoided.
- The
credit function receives the support of the account manager in managing
the credit terms and limits.
- Prompt
delivery of rebate cheques to customers is ensured.
- All
outstanding accounts are managed until settled.
To execute surveys so that the organisation is constantly
aware of current market trends and to enable a competitive advantage
- Information
regarding competitors products, prices, quantities sold, and in-stock
levels is gathered.
- Surveys
are accurately executed in all identified outlets.
- Identified
areas for improvement are rectified and follow up is conducted to ensure
compliance.
Skills, Experience & Education
Qualifications
- Minimum
of a Diploma in commerce or any other business-related course
Experience
- Minimum
of 2 year’s sales experience in a FMCG environment
- Strong
experience in Marketing and customer service with good networking skills,
excellent interpersonal, verbal and written communication skills
Area Sales Manager-NEP Region at The Coca-Cola Company
Key Purpose Statement
- The
primary role of the Area Sales Manager is to deliver Volume and Revenue
growth in all channels and to grow customer base and manage accounts and
sales through their sales people.
Key Duties & Responsibilities
- Maximizes
allocation of resources in area
- Manages
and measures sales targets daily and takes corrective action with team
- Coach
and Lead the Account Development Team.
- Trade
and Outlet Execution
- Outlet
Development
- Drive
Sales and Market share growth
- Partner
with Account Developers and Customers to develop and execute a customer
specific business plan
- Monitor
competitive activities and align strategy to counter Competition
- Ensure
compliance to Quality Standards and Manage Trade Replacements
- Implement
promotional plans as per the Account Plans whilst ensuring promotional
Compliance.
- Report
promotional deviances with Store Owners or managers
- Ensure
the execution and Implementation of Picture of Success by outlet is being
done by the Account Developers
Skills, Experience & Education
Experience
- A
minimum of 5 years previous sales experience or equivalent FMCG
experience.
- A
minimum of 1 years’ experience managing teams
Education
- Minimum
of a bachelor’s degree in commerce or any other business-related course
Read More & Apply
Account Developer NEP (Garissa, Turkana and Mandera) at The Coca-Cola Company
Details
|
Closing Date |
2025/04/21 |
|
Reference Number |
CCB250414-1 |
|
Job Title |
Account Developer
NEP(Garissa, Turkana and Mandera) |
|
Job Category |
Commercial - Sales
and Marketing |
|
Company |
Coca-Cola Beverages
Africa |
|
Job Type |
Fixed Term
(Temporary) |
|
Location - Country |
Kenya |
|
Location - Province |
Other - Non-South
African Location |
|
Location - Town /
City |
North Eastern
Province ( NEP) |
|
Job Description |
Company Overview Coca-Cola Beverages Africa is the largest African Coca-Cola bottler, accounting for 40% of all Coca-Cola volumes on the continent. CCBA is a market leader in the NARTD non-alcoholic ready to drink market in Africa. CCBA has an extensive footprint in Africa, employing approximately 14 000 employees in Africa, with over 2000 employees in Kenya. |
Key Purpose Statement
- The primary role of the Account Developer
is to implement business strategy within allocated customer base to
achieve business objectives of increased profitability , excellent
customer service and excellent trade execution.
Key Duties & Responsibilities
To identify and implement new business opportunities so that the customer base and profits can continuously grow
- New business opportunities are determined
by visiting potential dealers and evaluating their suitability according
to established criteria.
- Potential dealers are assessed throughout
the trial period to determine whether or not they will be as profitable as
planned.
- Business opportunities are developed
within budgeted parameters and implemented as per regulations and customer
agreement.
- To optimise customer service so that
superior customer relations and long lasting partnerships.
- Relevant Customer Service target are to be
achieved at all times.
- Customer master file is continuously
updated to ensure that accurate customer records are maintained.
- Customers are continually updated in
respect of new products, merchandise standards, promotions and any other
issues regarding business development.
- Problems and queries are handled in a
professional, timely, tactful and friendly manner
To formulate account plans so that future business opportunities can be planned and implemented effectively
- Account plans are formulated annually and
updated according to agreed standards taking into account sales volumes,
placing of equipment, projected growths, market trends, competition and
seasonal fluctuations.
- The outlets’ business model is well
understood and opportunities for synergy with appropriate products’ brand
propositions are identified and optimised.
- Account plans are clearly communicated to
the channel management team and agreed upon recommendations are
implemented.
- Professional presentations of the annual
account plan are given to customers to ensure their understanding of the
plan.
- The terms and conditions suggested in the
account plan are negotiated to reach agreement
- Product lines are evaluated in order to
eliminate slow moving lines and promote profitable lines.
To manage and maintain assets so that losses are minimised and optimal returns on investments are achieved
- Equipment contracts are accurately
completed and signed by all relevant parties.
- Coolers, vehicles and equipment are
managed and maintained on a weekly basis to ensure optimal functioning.
- Placement of equipment should maximise
return on investment at all times.
- The ratio of sales to the cooler size is
evaluated in order to ensure return on investments and nonconformance is
corrected in line with set company regulations.
- Basic fountain equipment and cooler
maintenance training is provided to the dealer on a regular basis.
To execute outlets according to organisation strategies so that sales volumes may be increased and product awareness is enhanced
- Promotional agreements are accurately
completed and forwarded to the relevant channel manager.
- Promotions are executed as per promotional
guidelines and set company standards.
- Dealers are educated and continuously
advised on stock management and shelf life dates as per company
regulations.
- RED targets are achieved at all times.
- Point of purchase and built displays are
positioned in order to ensure that products are more visible than any
other products.
To manage customers credit terms and limits in order to maximise sales and minimise risk
- Credit limits are managed so that
customers do not over or under spend and stock on hold situations are
avoided.
- The credit function receives the support
of the account manager in managing the credit terms and limits.
- Prompt delivery of rebate cheques to
customers is ensured.
- All outstanding accounts are managed until
settled.
To execute surveys so that the organisation is constantly aware of current market trends and to enable a competitive advantage
- Information regarding competitors
products, prices, quantities sold, and in-stock levels is gathered.
- Surveys are accurately executed in all
identified outlets.
- Identified areas for improvement are
rectified and follow up is conducted to ensure compliance.
Skills, Experience & Education
Qualifications
- Minimum of a Diploma in commerce or any
other business-related course
Experience
- Minimum of 2 year’s sales experience in a
FMCG environment
- Strong experience in Marketing and
customer service with good networking skills, excellent interpersonal,
verbal and written communication skills