Internship | Job Vacancies at iColo

Human Resource Administrator at iColo: A Digital Realty Company

The HR Administrator plays a key role in supporting the day-to-day execution of HR operations across the organization. This role goes beyond basic administration and requires a highly organized professional who can manage multiple HR processes, maintain accurate records and ensure compliance with company policies and statutory requirements.

Responsibilities

The successful candidate will be responsible for:

Posting approved job advertisements, maintaining recruitment trackers, screening applications, scheduling interviews and coordinating communication between candidates and hiring teams.
Coordinating onboarding processes, managing pre-employment documentation and maintaining recruitment records for audit and compliance purposes.
Preparing and issuing HR documentation, including contracts, confirmation letters and exit documentation.
Processing employee records in the HRIS, maintaining personnel files, coordinating staff access and ID issuance and tracking probation confirmations and contract renewals.
Maintaining HR data integrity by updating headcount and HR trackers, conducting periodic data audits, generating reports and maintaining organized electronic and physical records.
Supporting statutory and regulatory reporting requirements, including maintaining employment records and coordinating updates related to working hours and labour reporting where required.
Supporting benefits administration, including maintaining benefits records, coordinating enrollments and assisting with documentation and provider follow-ups.
Tracking benefits-related invoices, documentation and employee communication or airtime benefit plans where applicable.
Maintaining training registers, tracking attendance, coordinating training logistics and maintaining training records in HR systems.
Coordinating staff travel arrangements in line with company policies, administering corporate cards or travel advances, tracking reconciliations and following up on reversals or refunds.
Maintaining registers of HR vendor contracts, tracking renewal timelines, liaising with vendors and tracking invoices related to HR services and employee benefits.
Supporting employee engagement activities, performance management administration, audit preparation and ensuring HR documentation complies with labour laws and company policies.

Qualifications and Experience

A Bachelor’s degree in Human Resource Management, Business Administration or a related field is required.
A CHRP or equivalent professional certification is an added advantage.
Candidates should have 2–3 years’ experience in HR administration or HR operations, ideally in a structured environment, with hands-on experience in employee documentation, recruitment coordination, HR systems and records management.
Working knowledge of labour legislation and statutory requirements is required.
Experience coordinating benefits, travel, or training administration will be an added advantage.

We’re Hiring: Junior Site Engineer Intern

Location: Nairobi

We’re seeking a Junior Site Engineer Intern to support daily operations, customer technical requests, maintenance activities, and infrastructure monitoring—while learning hands-on from experienced professionals.

▫️ Exposure to data center operations & customer implementations
▫️Support maintenance, power monitoring & technical interventions
▫️Strong focus on safety, compliance & service excellence
▫️Engineering graduates (Electrical, Mechanical, Mechatronics or related) are encouraged to apply.

Female candidates are strongly encouraged to apply.

Click here to apply: https://loom.ly/HbR7Frs

Application deadline: Monday, 19th January 2026

Senior Site Engineer Vacancy at iColo: A Digital Realty Company

Job Title-Senior Site Engineer

Location-Mombasa

About iColo: A Digital Realty Company

iColo: A Digital Realty Company designs, builds, and operates state-of-the-art carrier-neutral data centers in Kenya and Mozambique to serve a broad spectrum of clients – telecom carriers, ISPs and peering points, IT and cloud providers, content providers, enterprise, and financial services customers. As part of Digital Realty’s data center platform, PlatformDIGITAL®, the company enables customers with a global connected data community of 300+ facilities in 50+ metros across 25+ countries on six continents. For more information, please visit www.icolo.io or follow us on LinkedIn and X.

Purpose

The Senior Site Engineer role performs infrastructure related activities to ensure reliable and efficient operation of the technical infrastructure. This is achieved through maintenance, testing and surveillance of all assets installed. The Senior Site Engineer is responsible for trouble shooting, assembly and day to
day scheduling of maintenance tasks. The SSE provides technical, preventative maintenance, repairs, installation and customer service support in order to adhere to agreed SLAs with our clients and to
maximize client satisfaction.

Job Magnitude

Latitude-This role reports to the Facility Manager, working in the operations teams in collaboration with all other departments. External contacts include Clients and Suppliers.
Level of Impact- The role is critical in maintaining the reliability and efficiency of data center operations. The Senior Site Engineer role:
a. Ensures the stability and reliability of critical assets supporting customer equipment (availability).
b. Maintains operational efficiency and support agreed customer SLAs.
c. Coordinates maintenance tasks to mitigate unplanned maintenance and failures.
d. Contributes to maintaining a clean and organized data center environment.

Duties and Responsibilities

1. Operations and Compliance
a) Coordinate and execute equipment or system switching procedures as required, ensuring seamless transitions and minimal disruption to data center operations.
b) Contribute to the DC operating energy efficiency and implement assigned optimization measures.
c)Provide solutions for site management and adhere to SLAs agreed in customer contracts.
d) Ensure site overall appearance and cleanliness, escalating shortfalls when necessary.
e) Proactively indicate and report if SLAs are in danger of being breached.
f) Ensure all work is carried out within a 'safe system' and approved work processes, complying with best practice standards and legal requirements.
g) Lead and manage projects to identify root causes of facility issues, acting as an escalation point for more junior team members.
h) Handle technically complex and challenging situations, troubleshooting, and providing solutions for potential critical infrastructure availability.
i) Drive adherence to company safety policies, operational efficiency, and core values.
j) Ensure compliance with industry standards and legal requirements.
k) Perform on-call duties and manage incidents as necessary.
l) Document progress, issues, and results, and implement improvement measures.
m) Demonstrate advanced proficiency in technical skills pertinent to the role, covering troubleshooting and maintenance tasks.

2. Maintenance and Repair Works
a) Guide junior engineers in maintenance and repairs of DC equipment and building
b) Execute maintenance and repairs of building and equipment and document it in a timely manner.
c) Manage maintenance and repair operations, including coordination of contractors.
d) Supervise contractors and suppliers installing and maintaining critical DC equipment
e) Responsible for trouble shooting, assembly, and support the day-to-day scheduling of Maintenance activities.
f) Act as a point of escalation for technical troubleshooting of equipment during maintenance and repairs.
g) Make decisions with respect to maintenance and repairs tasks withing the set operations guidelines.

3. On-call duties and Incident Management
a) Day to day site monitoring and surveillance of DC building and infrastructure.
b) Incident management in close cooperation with the supervisor in charge.
c) Support and when mandated responsible for activating and executing Emergency Operating Procedures where necessary.
d) Acts as first line of response on alarms and handle or escalate alarms according to guidelines.

4. Documentation and Reporting
a) Document progress, issues, and results to support audits and customer inquiries.
b) Report and document operational standard deviations, initiating improvement measures.
c) Record changes to data center infrastructure per change management procedures, notifying the Facility Manager.
d) Document progress, issues, and results of all assigned maintenance tasks.
e) Execute and draft MOPs and Change Requests (CR)

5. Health and Safety
The Senior Site Engineer ensures adherence to all Health and Safety Measures set out to ensure all works done at the site are safe including but not limited to:
a) Preparation of work permits for approval by the Facility Manager
b) Adhering to four eye policy in all DC Operations
c) Preparation of Methods Operations Procedures (MOP) for Operations activities.
d)Performing Risk assessment before undertaking any operations and seeking relevant approvals
e) Preparation of Change management forms for approval by the Facility Manager.
f) Adhere to overall QHSE responsibility matrix

Additional Responsibilities

-Execute ad hoc projects as instructed, including but not limited to fire safety initiatives, environmental sustainability, energy efficiency optimization, security enhancement, compliance audits, and technology integration.

-Be an active participant and make observations & suggestions towards the improvement of the data center effectiveness and efficiency.
-Perform any other tasks assigned to them by the Facility Manager or the in-charge

Qualifications and Competencies

Hard Skills
-Bachelor’s degree in Electronics and Electrical Engineering, Mechanical and MechatronicsEngineering or related Engineering field.
-Minimum of 6 years of experience in Operations and maintenance of Electrical and/or Mechanical systems.
-Skilled in troubleshooting and maintenance of fire detection and suppression systems and HVAC systems.
-Skilled in operations and maintenance of UPS, Generators, Access controls and Switch gears
-Excellent problem analysis skills
-Strong troubleshooting skills and RCA capability
-Skilled in customer communication and handling customer requests / complaints
-Skilled in service-oriented software, tasks handling and administration
-Skilled in Microsoft office and Service Management applications (e.g. Excel)

Soft Skills
-Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
-Has a natural drive to work.
-Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
-Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
-Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios
-Demonstrate strong independence and proficiency in working under minimal supervision

Deadline for applications is Tuesday,29th April 2025.

Female candidates are encouraged to apply.