Internship | Job Vacancies at Co-operative Bank of Kenya

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Banks Special General Meeting resolved to incorporate under the Companies Act with a view to complying with the requirements for listing on the Nairobi Securities Exchange (NSE).

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Business Development Manager – Trade Finance at Co-operative Bank of Kenya

Job Description

The Business Development Manager – Trade Finance will be required to develop and drive trade finance products and market quality, high-value trade finance business in collaboration with business segments and product houses to grow Trade Finance business volumes.

The Role

The successful jobholder will be expected to:

Innovate and develop new Trade Finance products to grow the Bank’s contingent book and non-funded income streams.
Develop a sales strategy for Trade Finance products to meet sales targets in line with the overall Bank strategy.
Align product process flows and the operations manual to achieve quality and efficient standards.
Identify and translate market trends into new Trade Finance opportunities, or re-engineer existing products, to generate profitable business.
Originate and structure business deals through appropriate use of term sheets and capture the end-to-end sequence of events to mitigate inherent risks.
Develop and maintain working relationships with local and international financial institutions with the aim of deriving Trade Finance business.
Identify general and specific opportunities and threats to position Trade Finance products for the Bank’s overall competitive advantage within the stipulated service level agreements.
Collaborate with other business teams in structuring Trade Finance transactions to ensure customer needs are attended to efficiently and promptly while safeguarding against potential transactional risks.
Benchmark against the market to keep abreast of competition, product offerings and service developments. Assess threats to the business and plan remedial action to maintain a competitive edge for trade products throughout the country.
Champion risk approvals for trade deals, provide risk management of the trade portfolio and develop structured solutions to mitigate risk.
Provide Relationship Managers, Business Bankers and customers with continuous trade product knowledge through training, workshops and forums to maximise trade opportunity identification and solutions.
Drive overall client satisfaction and service benchmarks for the trade offering and build customer loyalty.
Continually drive and ensure a consistent, superior client-oriented culture and high-quality service delivery to trade customers.
Implement and monitor KYC and ALM measures in line with the Bank’s and regulatory requirements.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications, skills and attributes:

A university degree with ACIB or equivalent.
Knowledge of UCP 600, URDG 758, URC 458 and Incoterms 2010.
Knowledge of international trade rules.
Good negotiating skills and strong analytical skills.
Ability to package solutions that fit emerging customer needs.
Ability to drive sales and uptake of Trade Finance products.
Knowledge of Trade Finance products and services.
Ability to drive revenue from all revenue streams, including LC commissions, guarantee commissions, interest revenue and structuring fees.
Capacity to ensure compliance with the product credit policy and operational requirements.
Ability to monitor product performance against targets.
A team player who can work with business segments to identify client potential and follow through to closure on approved lines.

Apply: Business Development Manager – Trade Finance | Co-operative Bank of Kenya

AI Integration Engineer at Co-operative Bank of Kenya

Job Ad expires on November 9th, 2026

You are brilliant, self-driven and have great follow-through. You are an exceptional IT professional with solid programming skills and knowledge of database concepts, and you possess strong analytical and process improvement skills with proven proficiency in dealing with corporate information systems in the banking sector. Does this sound like you? If yes, then look no further. Co-operative Bank of Kenya, “The Kingdom Bank”, is the ideal place for you. Here, you will find growth opportunities at every step of your career.

We have an exciting opportunity for an AI Integration Engineer to join our ICT Innovations team. The role holder will be responsible for designing, building and operating secure, scalable integrations that connect the Bank’s AI models, agents and data solutions to core banking, digital channels, CRM, payments, cards and other enterprise systems. The role enables AI capabilities to access trusted data and perform authorised actions within end-to-end business processes through approved API, messaging, event and batch integration patterns.

The Role

Specifically, the successful jobholder will be required to:

Design, develop, test and maintain APIs, events, messages, connectors, batch interfaces and secure tool interfaces that enable approved AI models, agents and assistants to retrieve trusted data and perform authorised actions in enterprise systems.
Implement integrations through the Bank’s approved API gateway, integration platform and messaging infrastructure using appropriate REST, SOAP, GraphQL, message-queue, event-streaming and batch patterns in line with enterprise integration standards.
Translate interface requirements into clear contracts, schemas, mappings, error handling, reconciliation and service-level requirements.
Apply security controls including authentication, authorisation, encryption, secrets handling, input validation, throttling, data masking, logging and auditability, with human-in-the-loop controls for sensitive or high-impact actions performed by AI agents.
Build resilient integrations with idempotency, retry, timeout, circuit-breaker, queueing and recovery patterns appropriate to the service criticality.
Collaborate with system owners, Application Engineers, Data Engineers, Architects, ICT Security and QA to deliver the real-time and batch data feeds required by AI models and decisioning services, coordinate dependencies, and complete end-to-end and regression testing.
Manage integration releases through the Bank’s change-management process, coordinating deployment and production handover with system owners and delivery teams.
Monitor integration health, performance and reliability; troubleshoot failures; resolve incidents and defects within agreed service levels; and address capacity, resilience and technical-debt concerns.
Contribute to reusable integration patterns and API standards in collaboration with the AI & Data Architect and Enterprise Architecture.
Maintain interface catalogues, API specifications, schemas, mapping documents, interface agreements, operational procedures, release artefacts and production-support documentation for internal system owners and third-party providers.

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:

A bachelor’s degree in Computer Science, Software Engineering, Information Technology or a related field.
Professional certification in integration platforms, API management, cloud or software engineering is an added advantage.
At least four (4) years of experience in systems integration, API engineering, middleware, messaging or backend software engineering.
Demonstrated hands-on experience integrating high-availability enterprise systems, including core banking platforms or comparable solutions.
Experience in banking, financial services, fintech, telecommunications or payments environments is preferred.
REST/JSON, event, messaging and batch integration patterns.
API gateways, middleware and service management.
Interface contracts, schemas and data mapping.
Integration security and secrets management.
Resilience, reconciliation and error-handling patterns.
Automated integration and contract testing.
Monitoring, troubleshooting and production support.
Clear technical documentation and stakeholder coordination.

How to Apply

If you fit the profile, then apply today! Please forward your application enclosing a detailed Curriculum Vitae to jobs@co-opbank.co.ke, indicating the job reference number AI – IE/IID/2026 as the subject of your email, by 9 November 2026.

We are an equal opportunity employer.

Applications and Infrastructure Security Officer at Co-operative Bank of Kenya

Job Ad expires on November 11th, 2026

Are you passionate about cybersecurity, ICT infrastructure protection and safeguarding critical business systems? Do you have the expertise to identify vulnerabilities, strengthen security controls and respond to emerging cyber threats?

Co-op Bank is seeking a proactive and technically skilled Applications and Infrastructure Security Officer to strengthen the Bank’s information security posture. The successful candidate will play a critical role in managing security solutions, monitoring systems for suspicious activity, enforcing security policies and supporting secure technology implementations to protect the Bank’s systems, data and digital services.

The Role

Specifically, the successful jobholder will be required to:

Manage and maintain ICT security solutions, including Web Application Firewalls, anti-malware, Data Loss Prevention (DLP), endpoint encryption, Privileged Access Management (PAM) and Multi-Factor Authentication (MFA).
Coordinate the review and resolution of vulnerability assessment findings, recommend appropriate security enhancements and ensure security assessments are completed for new products, innovations, infrastructure upgrades and other ICT initiatives.
Analyse system and application logs to identify indicators of compromise, suspicious user activities and security anomalies. Enforce security policies, configuration baselines and least-privilege access controls across business applications and infrastructure.
Support the identification, logging, investigation and resolution of security incidents. Coordinate root cause analysis, monitor system availability and ensure appropriate corrective and preventive measures are implemented.
Research, implement and maintain security tool integrations to enhance threat visibility, improve detection capabilities and reduce incident response times.
Develop security dashboards, reports and metrics; monitor privileged user activities across servers, systems and databases; and engage ICT teams to communicate security risks, policy gaps and recommended improvements.
Translate information security risks into practical business implications and provide security guidance to ICT teams and project stakeholders to support secure, reliable and compliant technology operations.

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:

A bachelor’s degree in Information Technology, Computer Science or a related IT discipline. A business-related degree will also be considered where supported by relevant IT security qualifications.
Relevant professional certifications such as CCNA, CISA, CISSP, CCIE Security, CEH, DevSecOps, CRTP, CRTE or other recognised cybersecurity certifications.
Good knowledge of enterprise cybersecurity, ICT risk management and information security controls.
Practical experience or working knowledge of vulnerability assessments, security assessments, penetration testing methodologies and associated tools.
Understanding of common cybersecurity threats, threat intelligence sources and emerging security risks.
Good knowledge of ICT infrastructure, network architecture, operating systems and infrastructure components.
Familiarity with software development environments, application security (iOS & Android) and database technologies.
Practical experience conducting security architecture reviews and providing security assurance for new systems, technology projects and significant changes to existing platforms.
Strong analytical, communication, reporting and stakeholder management skills.

How to Apply

If you have the expertise and passion to protect critical systems and strengthen our cybersecurity capabilities, we invite you to apply.

Forward your application letter enclosing a detailed Curriculum Vitae to jobs@co-opbank.co.ke, indicating the job reference number AISO/IID/2026, by 11 November 2026.

ICT Security SOC Analyst at Co-operative Bank of Kenya

Job Ad expires on November 11th, 2026

Are you passionate about cybersecurity, threat intelligence and protecting critical digital infrastructure? Do you thrive in a fast-paced environment where vigilance, analytical thinking and rapid response are essential to staying ahead of cyber threats?

Co-op Bank is seeking a proactive and analytical ICT Security SOC Analyst to strengthen its cybersecurity capabilities. The successful candidate will play a key role in monitoring the Bank’s technology environment, detecting suspicious activities, investigating security alerts and coordinating responses to cyber incidents to safeguard the Bank’s systems, data and digital services.

The Role

Specifically, the successful jobholder will be required to:

Monitor the Bank’s networks and systems on a 24-hour basis using Security Information and Event Management (SIEM) tools to detect, analyse and investigate potential security threats.
Conduct proactive threat research, monitor open-source intelligence sources and identify emerging cyber threats that could affect the Bank. Recommend, implement and support appropriate defensive measures.
Triage security alerts, investigate suspicious activities, analyse security logs and support the containment, eradication and resolution of cyber incidents in collaboration with relevant ICT teams.
Analyse network and host-based security logs, including firewall, intrusion detection and system logs, to determine the appropriate corrective actions, mitigation measures and escalation pathways.
Maintain accurate records of security investigations, document incident response activities, track resolution actions and provide timely status updates and periodic reports to management.
Support the development and maintenance of Security Operations Centre (SOC) procedures, monitoring use cases, incident response processes and security documentation to enhance detection and response capabilities.
Work closely with ICT Security, ICT Risk and Control, Security Services and other technical teams to investigate incidents, address vulnerabilities and ensure timely resolution of security risks.
Keep abreast of emerging cybersecurity threats, technologies and industry best practices through relevant training, research and professional development.

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:

A bachelor’s degree in Information Technology, Computer Science or a related field.
At least one year of experience as a Security Administrator, Network Administrator or in a related technical role, or equivalent knowledge.
Professional certification in CEH or CySA+ is mandatory. Additional certifications such as CISSP, CISA, CCNA or other recognised cybersecurity certifications are desirable and will be considered an added advantage.
Technical knowledge of SIEM & SOAR solutions, network, database and operating system security.
A good understanding of security methodologies, processes and technologies, including firewalls and intrusion detection systems.
Knowledge of TCP/IP protocols, network analysis, common internet protocols and network security applications.
Experience in information security, security engineering or analytical roles within complex business environments.
Knowledge of SQL will be an added advantage.

How to Apply

If you have the vigilance, technical expertise and drive to detect emerging threats and defend critical systems, we invite you to apply.

Forward your application letter enclosing a detailed Curriculum Vitae to jobs@co-opbank.co.ke, indicating the job reference number SOC/IID/2026, by 11 November 2026.

AI Risk & Compliance Specialist at Co-operative Bank of Kenya

Job Ad expires on November 9th, 2026

Are you passionate about responsible innovation, emerging technologies and strengthening risk governance? Do you have the expertise to ensure that Artificial Intelligence (AI) is adopted responsibly, securely and in compliance with regulatory requirements?

Co-op Bank is seeking an experienced AI Risk & Compliance Specialist to support the responsible adoption of AI across the Bank. This is an exciting opportunity to shape the governance, risk and compliance frameworks that enable innovation while safeguarding customer trust, protecting the Bank’s interests and ensuring adherence to applicable laws, regulations and internal policies.

Reports to: Head of Artificial Intelligence

The successful candidate will operationalise the Bank’s responsible AI governance framework, ensuring that AI solutions are appropriately assessed, approved, monitored and managed throughout their lifecycle. The role will provide specialist risk and compliance guidance, strengthen controls and promote accountability in the development and use of AI technologies.

The Role

Specifically, the successful jobholder will be required to:

Implement and maintain the Bank’s responsible AI governance framework, policies, standards, controls and approval processes.
Maintain an enterprise-wide inventory of AI use cases, models, providers and third-party AI tools, ensuring appropriate ownership, risk classification, approvals and lifecycle monitoring.
Conduct AI risk and impact assessments covering data protection, cybersecurity, model risk, bias and fairness, explainability, human oversight, third-party risk and regulatory compliance.
Establish risk-based control, testing and evidence requirements, including model validation, bias testing, generative AI safeguards and incident management.
Coordinate independent reviews and approvals with Risk, Legal, Compliance, Data Protection, ICT Security, Model Risk and relevant business control owners.
Monitor AI risks, control effectiveness, model performance, incidents, complaints and remediation actions, preparing reports for management and Board governance forums.
Support investigations and resolution of AI-related incidents, control breaches and performance concerns, ensuring lessons learned inform improved controls and practices.
Monitor emerging AI regulations and industry developments, maintain governance documentation, and promote responsible AI awareness through targeted training and guidance.

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:

A bachelor’s degree in Risk Management, Law, Compliance, Information Systems, Data Science, Computer Science, Statistics or a related field.
At least six (6) years of relevant experience in risk management, compliance, audit, privacy, model risk, technology risk, data governance or AI governance.
Demonstrated experience designing or implementing governance and control frameworks within a regulated environment.
Practical exposure to AI/ML risk, model lifecycle controls, data protection and third-party technology risk will be an added advantage.
A relevant postgraduate qualification and professional certification in risk, compliance, privacy, information security, audit, data governance or responsible AI will be an added advantage.

How to Apply

Join Co-op Bank and play a pivotal role in building the governance and trust that enable responsible AI innovation. If you are analytical, forward-thinking and passionate about balancing technological advancement with sound risk management, we invite you to apply.

Forward your application letter enclosing a detailed Curriculum Vitae to jobs@co-opbank.co.ke, indicating the job reference number AIRCS/IID/2026, by 9 November 2026.

AI – QA Automation Engineer at Co-operative Bank of Kenya

Job Ad expires on November 9th, 2026

Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? The Co-operative Bank of Kenya, “The Kingdom Bank”, is the place for those looking to new horizons.

We are looking for a highly passionate and motivated individual who will put quality assurance and process automation at the forefront to build highly reliable products for our users.

The QA Automation Engineer will assure the quality, reliability, safety and business readiness of AI-enabled solutions through risk-based testing and automation. The role designs and executes test approaches covering software, data, models, integrations and responsible-AI controls, including model accuracy, output quality, robustness and guardrail effectiveness, while maintaining independent test evidence and alignment with the Bank’s quality-assurance, risk and responsible-AI standards.

The Role

The successful jobholder will be expected to:

Define and maintain risk-based test strategies and plans for AI-enabled applications, data pipelines, integrations and platform services, with traceability to agreed requirements and acceptance criteria.
Build and maintain automated test suites for APIs, user interfaces, data pipelines, integrations, regression, performance, resilience and security-related quality checks.
Validate the quality, reliability and safety of AI solution behaviour, including relevant safeguards, against approved requirements.
Develop representative test data and scenarios that address relevant business, technical and AI risks, while protecting sensitive and personal data and collaborating with ICT Security and AI Risk and Compliance.
Integrate automated quality gates into delivery pipelines and ensure defects, failed controls and release risks are visible before deployment decisions.
Coordinate end-to-end, performance, recovery and production-verification testing with technology teams, and support business-led user acceptance testing. Maintain the resulting test evidence in line with audit and governance requirements; business acceptance remains with the designated business owner.
Maintain objective test evidence, track defects and verify fixes, working with responsible teams to resolve issues. Report residual risks and provide an independent quality assessment without assuming business or risk approval authority.
Review post-release quality with engineering and support teams, and use the findings to improve test coverage, automation and quality practices across AI delivery squads.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications, skills and attributes:

A bachelor’s degree in Computer Science, Software Engineering, Information Technology, Data Science or a related field.
Professional certifications such as ISTQB Foundation Level, Test Automation Engineer, AI Testing, agile testing or an equivalent quality-engineering certification are an added advantage.
At least four (4) years of experience in software quality assurance or quality engineering, including at least two (2) years of strong hands-on test-automation experience.
Demonstrated experience testing APIs, integrations, digital applications and data-intensive systems.
Exposure to AI/ML validation, model testing or data-quality testing is preferred.
Test strategy, risk-based testing and requirements traceability.
UI, API, integration and data-pipeline automation.
Performance, resilience and security-related testing.
AI/ML quality concepts, metrics, bias and guardrail testing.
CI/CD quality gates and test reporting.
Test-data management and privacy controls.
Defect management and root-cause analysis.
Independent judgement and concise release-risk communication.

How to Apply

If you fit the profile, then apply today! Please forward your application enclosing a detailed Curriculum Vitae to jobs@co-opbank.co.ke, indicating the job reference number AIQA – AE/IID/2026 as the subject of your email, by 9 November 2026.

Data Scientist at Co-operative Bank of Kenya

Job Ad expires on November 9th, 2026

Are you passionate about using data, advanced analytics and Artificial Intelligence (AI) to solve complex business challenges and unlock new opportunities? Do you have the expertise to transform data into actionable insights, intelligent models and innovative solutions that deliver measurable business impact?

Co-op Bank is seeking a talented Data Scientist to join its growing AI and data capabilities. This is an exciting opportunity to shape the future of banking by applying data science, machine learning and AI to enhance customer experiences, strengthen risk management, improve operational efficiency and drive sustainable business growth.

Working within cross-functional teams, the successful candidate will apply advanced analytics, statistical modelling and AI techniques to solve priority business problems and improve decision-making. The role will involve developing, validating and deploying predictive and AI models across areas such as credit, fraud detection, collections, customer engagement and banking operations, while ensuring that solutions are responsible, reliable and deliver measurable value.

The Role

Specifically, the successful jobholder will be required to:

Collaborate with business and product teams to identify priority business challenges, define analytical approaches and establish measurable outcomes.
Analyse complex datasets to uncover trends, patterns and opportunities, translating findings into actionable insights and recommendations for business leaders and stakeholders.
Develop, train, test and validate statistical, machine learning, generative AI and optimisation models using robust and reproducible methodologies.
Establish model performance benchmarks, validation criteria and monitoring frameworks, ensuring fairness, explainability, appropriate human oversight and compliance with the Bank’s responsible AI and model risk requirements.
Work with Data Engineers and Application Engineers to deploy models and AI solutions into production using approved MLOps/LLMOps practices.
Design and conduct experiments, pilots and post-deployment evaluations to measure business impact and continuously improve model performance.
Monitor model effectiveness and business outcomes, identify performance deterioration or data drift, and recommend model recalibration, retraining or retirement where necessary.
Maintain comprehensive model documentation, code and validation evidence to support governance, audit and ongoing model management.
Contribute reusable analytical assets and share knowledge to strengthen data science and AI capabilities across the Bank.

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:

A bachelor’s degree in Data Science, Statistics, Mathematics, Actuarial Science, Computer Science, Economics, Engineering, Operations Research or a related quantitative field.
At least four (4) years of relevant experience in data science, advanced analytics, machine learning or applied AI.
Demonstrated experience taking analytical or machine learning solutions from problem definition through validation to production deployment.
Proficiency in Python or R and SQL, with strong knowledge of statistical modelling, machine learning, feature engineering and model evaluation.
Experience in credit, fraud, collections, customer analytics, banking operations or a related business domain will be an added advantage.
A relevant master’s degree or professional certification in data science, machine learning, cloud computing or AI will be an added advantage.

How to Apply

If you are curious, analytical and passionate about applying AI and data science to real-world business challenges, we invite you to apply and help us build the next generation of intelligent banking solutions.

Forward your application letter enclosing a detailed Curriculum Vitae to jobs@co-opbank.co.ke, indicating the job reference number DS/IID/2026, by 9 November 2026.

AI Application Engineer at Co-operative Bank of Kenya

Job Ad expires on November 9th, 2026

We have an exciting opportunity for an AI Application Engineer to design, build, deploy and support secure AI-powered capabilities across the Bank’s customer channels and internal systems. The role converts approved models, AI services and business requirements into production-grade application components, APIs, user experiences and workflow integrations, including intelligent assistants, document processing, recommendations and automation, that deliver measurable business value.

The Role

Specifically, the successful jobholder will be required to:

Design, develop, test and maintain AI-enabled application features, services and components for customer-facing and internal solutions, including retrieval-augmented generation, conversational assistants, AI agents, tool-calling workflows, intelligent document processing, recommendations and workflow automation.
Translate product, process and user requirements into secure, maintainable technical designs and working software aligned to approved architecture and engineering standards.
Take responsibility for integrating models developed by Data Scientists and approved AI services into production applications. Build and test the application APIs, services, user interfaces and workflow integrations required for secure operation and business adoption, maintaining clear separation between application integration and model development responsibilities.
Implement and test application-level AI controls appropriate to the approved use case and the Bank’s responsible AI standards. Apply prompt engineering, automated and human evaluation, guardrails, human-in-the-loop controls, fallback behaviour, audit trails, user feedback and explainability features where relevant. Evaluate and document AI output accuracy, safety and consistency, and address identified application-level issues.
Write clean, reusable and well-tested code; participate in peer reviews; address defects, vulnerabilities, performance issues and technical debt.
Implement application monitoring for availability, performance, usage, model interaction, cost and business outcomes. Use the resulting metrics to identify and address reliability, latency and cost issues within assigned application components. Coordinate with Integration and Platform Engineers on controlled production releases and issues requiring changes outside those components.
Coordinate application engineering requirements, dependencies and issue resolution with Product Owners, Data Scientists, Data Engineers, Architects, Integration Engineers, QA, Security and business teams. Deliver the assigned application engineering contributions within cross-functional squads from discovery through adoption.
Maintain technical documentation, deployment artefacts and support procedures for assigned application components. Investigate and resolve production issues within those components, coordinating with other teams where required. Develop and maintain reusable AI components, libraries and engineering patterns that support consistent delivery across squads.

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:

A bachelor’s degree in Computer Science, Software Engineering, Information Technology or a related field.
Relevant professional certification in software engineering, cloud development, DevSecOps, AI/ML engineering or generative AI is an added advantage.
At least five (5) years of experience in software or application engineering, including delivery of production systems and integrations, with demonstrated experience building applications that use AI, machine learning or generative AI.
Demonstrated experience with APIs, modern application frameworks, automated testing and secure software development.
Hands-on experience building AI-enabled applications using LLM application frameworks and APIs, with the ability to select and apply suitable technologies within the Bank’s approved architecture.
Demonstrated experience integrating AI/ML or generative AI services into production business applications, including application interfaces and controls for secure and reliable operation.
Experience in banking, fintech or other regulated digital environments is an added advantage.

How to Apply

If you fit the profile, then apply today! Please forward your application enclosing a detailed Curriculum Vitae to jobs@co-opbank.co.ke, indicating the job reference number AI Application – E/IID/2026 as the subject of your email, by 9 November 2026.

We are an equal opportunity employer.

Data Engineer at Co-operative Bank of Kenya

Job Ad expires on November 9th, 2026

Are you passionate about building reliable data solutions that turn complex information into meaningful business insights? Do you have the technical expertise to engineer secure, scalable data pipelines that power Artificial Intelligence (AI), analytics and smarter decision-making?

Co-op Bank is seeking a skilled Data Engineer to join its technology team and play a key role in strengthening the Bank’s data capabilities. This is an exciting opportunity to build the data foundations that enable AI innovation, enhance operational efficiency and deliver greater value to customers and the business.

The Role

Specifically, the successful jobholder will be required to:

Design, develop, test and maintain batch, streaming and real-time data pipelines that integrate data from approved source systems into the Bank’s data and AI platforms.
Build reusable, well-structured data products and feature sets that support business intelligence, analytics, AI solutions and informed decision-making.
Implement data quality controls, reconciliation, metadata, lineage and monitoring mechanisms to ensure data accuracy, completeness, consistency and timeliness.
Apply data security, privacy, access controls, encryption and retention requirements in line with the Data Protection Act, 2019, and the Bank’s policies and standards.
Optimise data pipelines for performance, reliability, scalability and cost, ensuring effective recovery, auditability and operational resilience.
Collaborate with cross-functional teams and business data owners to translate business requirements into fit-for-purpose datasets and data solutions.
Integrate automated testing, source control and CI/CD practices into data engineering workflows, supporting deployments across development, testing and production environments.
Monitor production pipelines, troubleshoot incidents, resolve defects and maintain technical documentation and operating procedures.
Develop data ingestion and processing pipelines for unstructured data, including documents, text and voice, to support generative AI applications and technologies such as vector databases.

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:

A bachelor’s degree in Computer Science, Information Technology, Engineering, Data Science, Mathematics or a related field.
At least four (4) years of relevant experience in data engineering, ETL/ELT development, database engineering or big-data implementation.
Hands-on experience building and supporting production data pipelines and curated analytical datasets.
Strong proficiency in SQL and Python, Scala or comparable programming languages.
Professional certification in data engineering, cloud data platforms, databases or analytics will be an added advantage.
Experience in banking, financial services or another regulated data environment will be an added advantage.

How to Apply

If you are passionate about data engineering, thrive in collaborative technology environments and are committed to delivering secure, reliable and high-quality data solutions, we invite you to apply and be part of our journey towards the future of banking.

Forward your application letter enclosing a detailed Curriculum Vitae to jobs@co-opbank.co.ke, indicating the job reference number DE/IID/2026, by 9 November 2026.

AI & Data Architect at Co-operative Bank of Kenya

Job Ad expires on November 9th, 2026

Build Intelligent Foundations for the Future of Banking

At Co-operative Bank of Kenya, we are redefining banking through innovation, technology and customer-centric solutions. As one of Kenya’s leading financial institutions, we are committed to delivering sustainable growth and empowering communities through digital transformation and operational excellence.

To support our growing AI and data transformation agenda, we are seeking a highly skilled, forward-thinking and collaborative professional to join our ICT & Innovations team as an AI & Data Architect.

Reports to: Head of Artificial Intelligence

The role holder will define and govern AI and data domain architecture within the Bank’s approved enterprise architecture, translating business and AI priorities into target-state designs, roadmaps, reusable patterns and standards. The role provides architectural direction for data products, analytical platforms, machine learning, generative AI and agentic AI, and their integration with the Bank’s data platforms, core systems and channels, enabling secure, scalable and cost-effective delivery from pilot to enterprise-wide adoption.

The Role

Specifically, the successful jobholder will be required to:

Define and maintain the Bank’s AI and data architecture frameworks, standards, principles and strategic roadmaps, ensuring alignment with enterprise architecture.
Establish data architecture standards for data modelling, integration, quality, metadata, lineage and master data management to support trusted, governed data products for AI and analytics.
Translate business priorities into end-to-end AI and data solution architectures, covering data, models, applications, integration, security, monitoring and support.
Develop reusable architecture patterns for machine learning, generative AI and agentic AI, incorporating appropriate governance, safeguards, monitoring and human oversight.
Evaluate AI technologies, platforms, models and vendors, recommending fit-for-purpose solutions based on business value, cost, security, scalability, resilience and interoperability.
Define standards for AI model deployment, monitoring and lifecycle management, including MLOps and LLMOps, in collaboration with technology, data, security and infrastructure teams.
Lead architecture reviews, document design decisions and risks, and ensure compliance with the Bank’s architecture governance frameworks and technical standards.
Collaborate with cross-functional teams to resolve design dependencies and ensure solutions meet business, operational, security, privacy, performance and regulatory requirements.
Maintain AI and data architecture documentation, capability maps, technology standards and transition roadmaps, while providing technical leadership to delivery teams.
Guide AI infrastructure capacity, performance and cost optimisation, ensuring scalable, efficient and sustainable AI adoption across the Bank.

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:

A bachelor’s degree in Computer Science, Information Technology, Engineering, Data Science or a related field.
A relevant master’s degree is an added advantage.
Professional certification in enterprise architecture, cloud architecture, data architecture or AI architecture is an added advantage.
At least eight (8) years of experience in data, software or solution architecture, including at least three (3) years designing AI, machine learning or advanced analytics solutions.
Demonstrated experience designing and delivering enterprise-scale data platforms and production machine learning solutions, including integration of analytical or AI services into operational applications. Relevant data-platform experience may include data lakes, lakehouses or data warehouses.
Practical experience designing cloud and hybrid architectures, including containerised deployment and API-led and event-driven integration, with the ability to assess technology choices and implementation trade-offs.
Experience in financial services, banking, fintech, telecommunications or another highly regulated industry.

How to Apply

If you are passionate about building trusted, scalable and intelligent data ecosystems that power AI innovation, we invite you to apply and become part of our transformation journey.

Please forward your application enclosing a detailed Curriculum Vitae to jobs@co-opbank.co.ke, indicating the job reference number AIDA/IID/2026, by 9 November 2026.

We are an equal opportunity employer.

Commercial Manager – Youth Financial Services at Co-operative Bank of Kenya

Bachelor Degree

Job Description

As Commercial Manager – Youth Financial Services (YFS), you will drive the commercial performance and growth of an assigned youth customer portfolio, translating customer insights and business strategy into impactful propositions, effective go-to-market initiatives and sustainable customer value. You will own the end-to-end customer journey, from acquisition and activation to engagement, retention and long-term growth. Working collaboratively across business functions and external partnerships, you will help position Co-op Bank as a preferred financial partner for young customers.

The Role

Specifically, the successful jobholder will be required to:

Own the commercial performance of the assigned youth customer portfolio, delivering agreed targets for customer acquisition, activation, product uptake, usage, retention and profitability.
Translate business priorities and customer insights into effective commercial plans, campaigns, propositions and market activation initiatives with clear objectives and measurable outcomes.
Build a deep understanding of youth needs, behaviours and emerging trends through research, customer engagement, market intelligence and performance analytics.
Partner with Product Owners and cross-functional teams to develop, test and commercialise relevant products, customer journeys, pricing and offers.
Identify and develop partnerships with universities, schools, employers, youth organisations, businesses, fintechs and other ecosystem players to expand market reach and accelerate growth.
Collaborate with Brand & Communications and agency partners to deliver distinctive, relevant and engaging campaigns that strengthen the YFS proposition and support commercial objectives.
Work with branches, sales teams, relationship managers and digital channels to drive customer acquisition, product adoption and sustained engagement.
Analyse customer behaviour, campaign effectiveness, portfolio performance and return on investment to identify opportunities and improve commercial results.
Ensure effective budget utilisation, value for money, sound commercial decision-making and adherence to applicable regulatory, risk, data privacy and customer protection requirements.
Build strong relationships across internal teams and external stakeholders, develop compelling business cases and presentations, and drive the timely execution of commercial initiatives.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications:

A Bachelor’s degree in Business, Marketing, Commerce, Economics, Finance, Communications or a related discipline.
At least five (5) years’ relevant experience in commercial management, go-to-market strategy, business growth, segment or category management, marketing, partnerships, business development, customer strategy or a related commercial field.
Demonstrated experience translating customer insights and business strategies into commercial initiatives that deliver measurable results.
Strong commercial and business acumen, including experience managing targets, budgets, customer growth metrics, performance funnels and return on investment.
Proven ability to influence stakeholders, collaborate across multiple functions and manage strategic partnerships.
Strong analytical, communication, presentation, negotiation and relationship management skills.
A customer-centric, innovative and results-oriented mindset, with the ability to adapt to changing customer needs and market dynamics.

Apply: co-opbank.co.ke/careers/co-op-bank/commercial-manager-youth-financial-services/

Head of Artificial Intelligence at Co-operative Bank of Kenya

Job Description

Job Ad expires on October 30th, 2026

The Co-operative Bank of Kenya is seeking an exceptional and visionary Head of Artificial Intelligence to lead the Bank’s enterprise AI agenda and accelerate the adoption of Artificial Intelligence, Generative AI and Agentic AI across the organization.

This is a strategic leadership opportunity for an accomplished AI professional who can translate business priorities into scalable, responsible and impactful AI solutions that enhance customer experience, strengthen risk management, improve operational efficiency and drive sustainable business growth.

Reporting to the Chief Digital and AI Officer, the successful candidate will shape the Bank’s AI strategy, build enterprise-wide AI capabilities and lead the transformation of promising AI innovations into practical solutions that deliver measurable value.

The Role

The successful jobholder will be expected to:

Drive AI Strategy: Develop and execute the Bank’s multi-year AI strategy and roadmap, aligned with corporate objectives and emerging technology opportunities.
Accelerate AI Innovation: Identify, prioritize and deliver high-impact AI use cases across credit, fraud management, collections, customer service, technology and other business areas.
Lead AI Delivery: Oversee cross-functional AI teams from ideation and experimentation through deployment, adoption and benefits realization.
Establish AI Standards: Define enterprise AI architecture, engineering standards and lifecycle practices, including MLOps, production monitoring, reusable AI services and cost optimization.
Champion Responsible AI: Establish and maintain robust AI governance frameworks that promote security, fairness, transparency, accountability and regulatory compliance throughout the AI lifecycle.
Enable Business Transformation: Partner with business leaders to embed AI into business processes, drive adoption and change management, and track performance against agreed business outcomes.
Strengthen Data Foundations: Collaborate with Data & Analytics teams to ensure AI solutions are supported by trusted, governed and reusable data.
Build AI Capabilities: Lead the development of a high-performing AI team and AI Centre of Excellence, attract and nurture specialist talent, and champion AI literacy across the Bank.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications:

Bachelor’s degree in Computer Science, Data Science, Artificial Intelligence, Statistics, Engineering, Mathematics, Information Technology or a related field.
Master’s degree in Artificial Intelligence, Data Science, Computer Science, Business Administration (MBA), Analytics or a related discipline.
Professional certifications in AI, Machine Learning, Cloud Platforms, Data Science or Enterprise Architecture will be an added advantage.
At least 10 years’ experience in technology, data, analytics, digital transformation or AI-related disciplines.
At least 5–7 years in senior leadership, overseeing enterprise-scale AI, analytics or technology functions.
Proven track record in delivering large-scale AI and Machine Learning programmes, from strategy and design to production deployment and measurable business impact.
Demonstrated experience leading multidisciplinary teams comprising data scientists, engineers, architects and business stakeholders.
Experience in banking, financial services, fintech, telecommunications or other highly regulated industries.

Apply: Head of Artificial Intelligence | Co-operative Bank of Kenya

Network Engineer at Co-operative Bank of Kenya

Job Description

The Role

Specifically, the successful jobholder will be required to:

Manage the performance of the bank’s corporate network to ensure that the systems work as designed and perform consistently and reliably in order to meet Business SLAs.
Monitor the corporate network performance including SNMP, logs, events and maintenance of general systems health in order to provide proactive remedial support.
Develop and maintain device access, control policies, data transmission policies, storage policies, business continuity policies, backup policies, security policies, monitoring profiles, technologies, and notification rules that match compliance best practice expectations.
Plan and implement timely product upgrades, firewall signature updates, and patch releases for all ICT assets.
Research and evaluate external technical trends & developments and evolving industry standards concerning technologies affecting networks, security, client/server and other platforms and their application to business systems. Research local and international technology trends in business to improve system performance, security and functionality.
Define and document the various architecture components, including hardware platform, operating system, execution, development, operation, distribution and technologies related to networking systems.
Install, support, and maintain network devices, attend to system failures, and resolve/coordinate resolution of issues.

Desired Skills and Experience

A Bachelor’s degree in Electrical & Electronics Engineering, Computer Science, or an IT related field from a recognized university, with possession of Cisco Certified Network Professional (CCNP), is a MUST. Cisco Certified Internetwork Expert (CCIE) is preferred.
Wide Networking and project management experience with a minimum of 3 years’ experience in planning, systems analysis, design, support, and development of complex LAN/WAN infrastructure.
Demonstrated experience integrating systems in multi-user, multi-platform, multitasking operating systems environments such as UNIX (AIX, Solaris), Linux (RHEL, OpenShift), and Windows.
Excellent understanding and working knowledge of TCP/IP, IP Telephony, and Firewall appliances.
A specialist in IT/Engineering background with competencies in Network Engineering and good project management/consulting skills.
Excellent leadership skills with demonstrated ability to lead or facilitate mission-critical projects and to develop, participate in and lead multi-disciplinary work teams.
Experience in systems planning, design, development, maintenance and troubleshooting with a track record of accomplishment in large, complex WANs, LANs, and client/server-based systems.
Demonstrated understanding of modern information security threats and competency in developing effective solutions.
Demonstrated experience working with multivendor networking technologies such as Cisco, Checkpoint, and Avaya.
Extensive knowledge of Service Provider network and demonstrated experience working with SP equipment and protocols.
Demonstrated competency in project management in a cross-functional environment and experience in managing resources to meet goals on multiple projects.

Apply: Network Engineer | Co-operative Bank of Kenya

User Interface and User Experience (UI/UX) Designer at Co-op Bank

Job Ad expires on September 16th, 2026

When customers interact with us through our digital platforms, they should feel a genuine connection — that we truly know them and understand their needs. This customer centric philosophy is at the core of all our designs. We are looking for a seasoned UI/UX Designer who will champion this experience for our customers and serve as a key driver of our digital transformation. You will be the voice of the user and a relentless advocate for quality in everything we create.

You are passionate about solving complex, real world user experience challenges. With deep expertise and a love for color and typography, you possess a proven ability to apply these skills to create intuitive, useful and joyful experiences in products. You understand the critical role visual design plays in enhancing brand and user experiences, and you’re willing to push creative boundaries to achieve excellence.

Reporting to the Head of Digital & Innovations Factory, you will be a central point of influence, working with cross functional teams to ensure the creation of high quality, engaging, and intuitive user experiences for Co-op Bank’s digital platforms. You will be expected to evolve design systems, interaction models, user task flows, and UI specifications and requirements. A critical part of this role is effectively communicating user scenarios, end to end experiences, and screen designs to a wide range of stakeholders. You will also work closely with project teams, business teams, and technology partners to deliver solutions that make a significant impact on our organization.

The Role

The successful jobholder will be expected to:

Act as a design lead on all projects tasked with making complex user experience decisions and assist in the definition and translation of business/functional requirements into user flows and wireframes.
Facilitate user experience design thinking sessions to identify business and technical requirements for technology, research and business initiatives to ensure that designs are successfully created and implemented to achieve the user goals.
Develop overall user experience, interaction design and information architecture for technology and business initiatives, setting the standard for rigor and detail needed by those who will base their work on the design.
Use a variety of analytical techniques to gather and analyze design requirements (e.g. interviews, desktop analysis, competitor analysis, workshops, mystery shopping, surveys, site visits, use cases, workflow analysis, observations, etc.). This includes creating site maps, user flows, wireframes, prototypes and design specifications; analyzing usability test results; and developing user experience design briefs.
Evaluate information gathered from multiple sources with the aim of resolving conflicts and providing information to support interaction design prioritization and tradeoff decisions.
Define process improvements for the user experience team and work with the leadership team to communicate and uphold user experience standards.
Work with technical leads to understand technical systems and constraints so that design solutions are technically feasible and optimal and to co-evolve experience solutions through an iterative design process.
Serve as the organization’s internal expert and industry leader on competitive and complementary design strategies to ensure a ‘best-in-class’ approach for every project. You should be able to shape and guide the future of UI/UX within the organization.
Define, prioritize, and manage design schedules and deliverables across multiple initiatives. Lead the development and advocacy of UI and UX guidelines, standards, and requirements that will serve as the foundation for designing customer centric, intuitive, engaging, and high-quality visual experiences across the organization.
Act as an internal consultant and subject matter expert by staying on top of changing UI/UX design technologies, as well as corporate, organization, and industry standards to ensure leading-edge interpretation and execution of design applications and to provide business and technical guidance where appropriate.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications:

A Bachelor’s degree in an IT related field or Business related field with relevant IT Professional qualifications. A background in Graphic or Visual Design, Digital Media Design, or any other visual specialty and related qualifications will be an added advantage.
At least 5 years’ relevant work experience in a role directly related to UI/UX design for mobile and web platforms, product design, and product management.
Exceptional technical proficiency across all phases of the UX/UI design process. You should be skilled in conducting thorough user research, translating insights into actionable ideation, and crafting intuitive user flows and wireframes. This role requires advanced experience in creating high-fidelity prototypes and preparing detailed design documentation for seamless collaboration with development teams. An expert-level command of leading design software, including Figma, Adobe XD, and the Adobe Creative Suite (Photoshop, Illustrator, etc.), is essential.
A creative problem-solver with demonstrated experience and a proven track record of leading complex projects, influencing outcomes, and building consensus across multiple stakeholders and cross-functional teams.
Demonstrated ability to scope and estimate efforts accurately, prioritize tasks and goals independently and rapidly produce deliverables in a fast-paced iterative environment.
How to Apply

If you are confident that you fit the role and person profile and you are keen to add value to your career, then please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number UXD/IID/2026 by 16th September 2026.

We are an equal opportunity employer.

Apply: User Interface and User Experience (UI/UX) Designer | Co-operative Bank of Kenya

Relationship Manager – Corporate Banking (Energy & Natural Resources Sector) at at Co-operative Bank of Kenya

Job Description

The Relationship Manager will be charged with the responsibility of establishing and deepening value driven cordial banking relationships with key corporate clients within the target market segments. He/she will aim to increase the Bank’s market share in Corporate Banking to achieve the profit targets as set by the bank, and work closely with product teams to identify cross-selling opportunities and undertake the preparation of analysis or credit proposals as required.

The Role

Specifically, the successful jobholder will be required to:

Develop and nurture strategic relationships with the corporate clients to ensure that the Bank maximizes on the business potential / wallet size of the customer.
Continually recommend improvements and adaptations to existing systems, processes and structures in order to ensure current and future viability of the relationships.
Acquisition of new corporate clients and continuous monitoring and nurturing of the relationships to ensure that clients are always satisfied with the Bank’s services and solutions.
Develop forecasts/quantify the expected business from prospective clients based on comprehensively done and updated account plans.
Develop and package winning value propositions targeting major relationships with huge potentials for cheap deposits, quality assets, and substantial non-funded revenues.
Identify key contacts and key business influencers within the clients’ business and foster a relationship to ensure cutting edge information about the client’s business objectives, opportunities and threats for proactive management.
Develop an intimate understanding of the client’s industry and business; analyze their modus operandi, management practices and market conditions affecting the long term sustainability and viability of the business and sector.
Introduce specialist skills on specific products and product mix at the appropriate time and level in order to create solutions which effectively satisfy client needs.
Initiate and monitor customer/Bank contact at all levels, ensuring that customers enjoy the highest standards of service.
Proactively monitor markets and pre-empt risks for both the Bank and the client with timely identification of potential problem accounts and formulating appropriate risk mitigating strategies.
Keep abreast of developments in the market; be aware of projects to be carried out by parastatals, government ministries and developmental agencies and their various sources of funding with a view to market for collection business from cash rich corporates with large collections volumes.

Desired Skills and Experience

The successful candidate will be required to have the following skills and competencies:

A Bachelor’s degree in a Business related field: Marketing, Economics, Business Administration, Finance, Accounting, or any other relevant field from a recognized university.
A minimum 5 years’ experience as a Relationship Manager managing large corporate clients.
Knowledge of various bank’s products and services including those that are being developed.
Knowledgeable in Trade Finance transactions and its associated processes with experience in corporate lending especially to state owned institutions.
Experience in Corporate Mortgage and project management and other industry-associated risks evaluation and management.
Analytical and presentation skills for pitching proposals and responses to request for proposals.

Apply: Relationship Manager – Corporate Banking (Energy & Natural Resources Sector) | Co-operative Bank of Kenya

UI / UX Designer at Co-operative Bank of Kenya

Job Description

Job Ad expires on August 17th, 2026

When customers interact with us through our digital platforms, they should feel like we really know them and their needs. That’s why we keep our customers at the core of all our designs. We are thus looking for a visual design thinker who will give this experience to our customers.

You are passionate about solving real-world user experience challenges. You understand the key role visual design plays in enhancing brand and user experiences. You possess mad visual design skills and know how to apply them to interactive products. You love colour, typography, a good sketch, you’re willing to push creative boundaries, and you are a relentless advocate for quality.

Reporting to the Technical Lead – Youth Financial Services Division, the User Experience Designer will work with cross-functional teams to ensure the creation of engaging, positive, user experiences and intuitive interfaces for device, mobile and application solutions created for Co-op bank customers. In this role, you will define interaction models, user task flows, User Interface specifications & requirements, communicate user scenarios, end-to-end experiences and screen designs to stakeholders. You will work with business members, technology partners, analysts, and visual designers to develop and incorporate the Co-op bank brand device experience.

The role

The successful jobholder will be expected to:

Acts as a lead on all projects tasked with making complex user experience decisions and assist in the definition and translation of business/functional requirements into user flows and wireframes.
Facilitate user experience design thinking sessions to identify business and technical requirements for technology, research and business initiatives to ensure that designs are successfully created and implemented to achieve the user goals.
Develop overall user experience, interaction design and information architecture for technology and business initiatives at the level of detail and rigor needed by those who must base their work on the design.
Use a variety of analytical techniques to gather and analyze design requirements (e.g. interviews, facilitated workshops, surveys, site visits, use cases, workflow analysis, observations, etc.) This includes creating site maps, flows, wireframes, prototypes and design specifications; analyzing usability test results; and developing user experience design briefs.
Evaluate information gathered from multiple sources with the aim of resolving conflicts and providing information to support interaction design prioritization and tradeoff decisions.
Define process improvements for the user experience team and works with the leadership team to communicate and uphold user experience standards.
Work with creative & visual leads and technical leads to understand technical systems and constraints so that design solutions are technically feasible and optimal and to co-evolve experience solutions through an iterative design process.
Develop expert level knowledge of competitive and complementary design strategies to ensure a “best approach” design with every project
Define and prioritize design schedules, milestones and deliverables on multiple project initiatives in addition to building/advocating the development of UI guidelines, standards and requirements that serve as the foundation for designing cohesive experiences.
Act as an internal consultant and subject matter expert by staying on top of changing UX design technologies, as well as corporate, organization, and industry standards to ensure leading-edge interpretation and execution of design applications and to provide business and technical guidance where appropriate.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications: –

A Bachelor’s degree in an IT related field or Business related field with relevant IT Professional qualifications. Graphic or Visual Design, Digital Media Design, other visual specialty or any other related qualifications will be an added advantage.
At least 3 years’ relevant work experience in a role directly related to web design, UX Design / Front-end mobile-web development experience, product design, product management, production management, marketing.
Strong technical proficiency with UX tools such as Figma (essential), FigJam, Adobe Creative Cloud Sketch and Miro
Creative problem solver with experience leading projects and building consensus with multiple stakeholders and cross-functional teams.
Demonstrated ability to scope and estimate efforts accurately, prioritize tasks and goals independently and rapidly produce deliverables in a fast-paced iterative environment.

How to apply:

If you are confident that you fit the role and person profile and you are keen to add value to your career then please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.keindicating the job reference number UI-UX/YFS/2026 by 17th August 2026.

Business Analyst at Co-operative Bank of Kenya

Job Description

Are you a dynamic, creative, and self-driven experienced professional? Are you a wild duck – out of the box thinker, logical, analytical and have an investigative mind, with creative abilities, high level of technical and mathematical aptitude plus strong problem-solving skills? You have built capability to handle complex and high impact projects and you are comfortable with managing and driving change.

We have an exciting opportunity for a Business Analyst to join our Youth Financial Services. Reporting to the Director – Youth Financial Services, the role holder will be responsible for providing detailed enterprise analysis, business requirements analysis, functional analysis and business process analysis for various business domains using data and tools to deliver change through implementation of business and technology solutions for the Bank.

The Role

Specifically, the successful jobholder will be required to:

Work with Business Units to examine not only the business problem/need and its proposed business solution, but also an in-depth look into whether the proposed solution is truly the best solution.
Perform detailed analysis of what a solution entails, its risks, and its feasibility in the organization.
Lead Requirements Elicitation, Business Requirements Analysis, Business Solution Assessment and Validation, Business Analysis Planning and Monitoring, Requirements Management and Communication, Stakeholder Analysis, Business Rules Analysis, Data Analysis, and Business Modeling.
Support project delivery by undertaking solution procurement, scope planning and approach for the activities related to business analysis for the IT Projects, monitor progress, coordinate with the Internal PM and report to Project Steering Committee on changes, risks, and issues wherever appropriate.
Maintain a deep awareness of how business and technology operations work and help stakeholders explore technology-enabled solutions to support their roles more effectively.
Lead stakeholder relationship management: develop and maintain one or more defined communication channels and/or stakeholder groups, acting as a single point of contact. Facilitate business involvement and ownership of new/future business requirements; documentation and/or review of requirements, user stories and use cases.
Analyze business processes; identify alternative solutions, assess feasibility, and recommend new approaches. Contribute to evaluating the factors that must be addressed in the business change program.
Assist business users in identifying business problems, needs and functions, understand stakeholders’ concerns and requirements, identify improvement opportunities, and contribute business input for developing the business case for technology-enabled solutions.

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:

A Bachelor’s degree in Information Technology, Computer Science, Mathematics, Statistics and/or Business related fields from a recognized university.
Professional Qualification in either Business Analysis, Project Management or Change Management: CBAP/CCBA, CBPP, PMI-PBA, Lean Six Sigma, ITIL, Prince2, PMP, Prosci Change Practitioner, or ITSM is a plus.
At least 5 years overall experience in a dynamic business environment encompassing at least 3 years’ professional experience in Business Analysis & Project Management.
Excellent communication, documentation, and analytical skills with ability to handle complex information with accuracy and attention to detail.

How to Apply

If you are confident that you fit the role and person profile and you are keen to add value to your career then please forward your application letter enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number BA-YFS/IID/2026 by close of business on 17th August 2026.

Front – End Engineer at Co-operative Bank of Kenya

Job Description

Job Ad expires on August 17th, 2026

Are you a well-rounded Engineer looking to join a high performing team where your impact will be recognized immediately? Do you have a passion for creating joyful experiences on web and mobile environments? We are hiring for an experienced individual to bring his/her own unique talents to innovation team dynamic.

If you are looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment, then the Front-End Engineer position within The Co-operative Bank of Kenya, is the perfect opportunity for you to scale new horizons.

Reporting to Technical Lead – Youth Financial Services Division,, the Front – End Engineer will be responsible for the development of robust user facing front end platforms in the mobile and web-based applications using latest technologies. He/she will be required to maintain and support applications within this section and will therefore be required to have knowledge working within the agile methodology keeping in mind quality control plans within the developments to identify improvements.

The Role

The successful jobholder will be expected to:

Develop new and/or improve existing user facing features to enhance the user experience for both mobile and web applications.
Deliver responsive and cross-browser compatible applications.
Use Agile engineering practices and various software development technologies to rapidly develop creative, efficient, and re-usable solutions that enhance the organization’s technology stack.
Prototype or test the technical feasibility of the UI/UX designs and maintain brand consistency.
Optimize applications for size, speed, performance, and scalability.
Consume APIs developed by the back-end engineers to display data on the application, get and validate input from the application and post data to the API.
Secure applications across all channels by putting adequate application security controls.
Implement UI/UX analytics to analyze our applications and generate insights to help improve our applications and better understand our customers.
Liaise with software vendors to resolve application issues or escalation by collecting, collating information and clearly documenting issues to enable efficient support from the software vendors/partners.
Adhere to change control procedures in implementing solutions and seeing through a project from conception to completion.
Work collaboratively with the UI/UX design team during the development and improvement of the user experiences.
Act as a user-advocate during the development process by offering and implementing suggestions from a user centered design perspective.
Act as a “go to” with in depth knowledge of user interface development best practices and standards.
Provide support to fellow front-end Engineers by engaging in peer code reviews.
Continuously research on better ways of achieving joyful user experiences and applications optimization.
Actively contribute to the front-end development of web based and mobile applications in the bank.
Use of DevOps and CI/CD tools to deliver new features and projects faster.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications: –

A Bachelor’s degree in computer science & IT related fields with a focus on software development.
At least 3 years’ relevant work experience in Front-end mobile-web development.
Experience in responsive and adaptive web development, along with proficiency in Android and iOS development.
Proficient understanding of web markup languages and cascading stylesheets, such as HTML and CSS3.
Proficiency in CSS, Bootstrap, LESS and SASS.
Proficient understanding of client-side scripting frameworks such as JavaScript, ReactJS, Angular, Vue.js and jQuery.
Good understanding of server-side technologies such as Node.js and PHP.
Good understanding of asynchronous request handling, partial page updates, and AJAX.
Proficient understanding of cross-browser compatibility issues and ways to work around them.
Proficient understanding of code versioning tools such as Git / Mercurial / SVN.
Good understanding of SEO principles and ensuring that applications will adhere to them.
Knowledge in working with RESTful APIs.
Knowledge in working with Hybrid Mobile Applications such as Cordova, Ionic, Capacitor and Flutter.
Excellent knowledge of web analytics tools such as Google Analytics, Firebase, Mixpanel etc.
Strong problem-solving skills, logical thinking, an analytical and investigative mind, and creativity.
Proficiency in native android development using Jetpack compose or XML and/or knowledge of Swift UI or UI Kit will be an added advantage

How to apply:

Android Engineer at Co-operative Bank of Kenya

Job Description

Job Ad expires on August 17th, 2026

Are you a well-rounded Engineer looking to join a high performing team where your impact will be visible from day one? Do you have a passion for building seamless, user centered mobile experiences that customers love? We are looking for an experienced engineer who brings strong technical depth, a growth mindset, and a unique spark to our innovation culture.

We have exciting opportunities for Mobile Engineers within our Youth Financial Services. Reporting to the Technical Lead – Youth Financial Services Division, the role holder will design, develop, and maintain robust user facing applications across mobile devices and related touchpoints. The Engineer will operate within an agile squad, uphold engineering and quality standards, and contribute to the continuous improvement of our digital products.

The Role

The role holder will design, develop, test, and maintain high quality and bug free Android applications. You will work in an agile squad, uphold engineering standards, support continuous improvement, and ensure delivery of stable, customer-centric digital solutions.

Your key responsibilities will be:

Develop, test and maintain Android applications using Kotlin, Java, and Android SDK.
Translate UI/UX designs into responsive, production-ready mobile interfaces.
Integrate applications with backend services using REST APIs and modern integration patterns.
Write clean, testable, well-documented code following SOLID principles and industry standards.
Conduct code reviews and enforce quality, security, and performance best practices.
Troubleshoot, debug, and resolve performance bottlenecks and crashes.
Implement unit, integration, and UI tests using modern Android testing frameworks.
Optimize application performance, memory usage, offline capabilities, and battery consumption.
Manage app releases through Google Play Console including rollout, testing, and monitoring.
Stay current with the Android ecosystem, libraries, and emerging technologies.
Collaborate with product managers, designers, QA, and backend teams throughout the development lifecycle.
Maintain updated technical documentation and support continuous improvement in engineering practices.

Skills, Competencies and Experience

The successful candidate will be required to have and demonstrate the following skills and competencies:

Bachelor’s degree in Computer Science, IT, or a related field.
Minimum 3 years of practical Android development experience.
Deep expertise in Kotlin, Java, Android Studio, and Android SDK.
Strong knowledge of Jetpack components, Retrofit, Room, Dagger/Hilt, Coroutines, and Material Design.
Experience with Gradle, Firebase Cloud Messaging, push notifications, and app analytics.
Solid understanding of MVP, MVVM, and Clean Architecture.
Hands-on experience with testing frameworks such as JUnit, Espresso, and Mockito.
Proven experience integrating apps with RESTful services.
Strong grasp of security best practices for mobile apps.
Experience with Git, CI/CD pipelines, and DevSecOps-aligned workflows.
Previous experience publishing at least one Android app is an added advantage.
Demonstrable experience of working in agile development environments.
The ability to communicate effectively and articulate complex concepts to both technical and non-technical audiences is essential.

How to Apply

If you are confident that you fit the role and person profile and you are keen to add value to your career then please forward your application letter enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number AD-YFS/IID/2026 by close of business on 17th August 2026.

Full Stack Engineer at Co-operative Bank

Job Description

Full Stack Engineer

Job Ad expires on August 17th, 2026

You are brilliant, self-driven and have great follow-through. You are an exceptional IT professional with solid programming skills and knowledge of database concepts, and you possess strong analytical and process improvement skills with proven proficiency in dealing with corporate information systems in the banking sector. Does this sound like you? If yes, then look no further; Co-operative Bank of Kenya, “The Kingdom Bank” is the ideal place for you – here, you will find growth opportunities at every step of your career.

We have an exciting opportunity for a Full Stack Engineer to join our Youth Financial Services. The role holder will contribute across the technology stack, covering the end-to-end development of web and native applications, as well as improvements to DevOps tooling.

The Role

Specifically, the successful jobholder will be required to:

Shape and implement technology/business solutions to contribute to the organization’s competitive differentiation.
Use Agile engineering practices and various software development technologies to rapidly develop creative and efficient solutions that enhance the organization’s technology stack.
Collaborate with other team members to implement user stories, write tests, and continuously deliver new/improved product functionality.
Communicate with internal IT teams to resolve technical dependencies during implementation.
Develop all front-end and backend and/or server-side logic, ensuring high performance and responsiveness to requests from the front-end according to user’s specification.
Build reusable code and libraries for future use.
Assist in preparing system specification by the users highlighting technical requirements.
Carry out analysis of the requirements and recommend solutions to address user requirements.
Carry out system testing.
Develop and maintain documentation/manuals on system configuration or setup.
Carry out technical user training in respect to these systems so that the business can utilize them.
Provide solutions for SIT/UAT and ensure that functions/features are ready before being put on the live system.
Secure systems by putting adequate controls and restrict access to programs by users in accordance with the requirements of the bank.
Attend to systems failures and resolve or coordinate the resolution of the problem.
Adhere to change control procedures in implementing solutions.
Build the organization’s brand in the technology community.

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:

Bachelor’s degree in Computer Science, Electronics Engineering, IT or related field from a recognized university.
Minimum of 3 years’ experience in software development, with proficiency in server-side technologies including Springboot, Apache Camel, NestJS, SpringMVC, ExpressJS, Node.js, Java, PHP, C#, ASP.NET, XML, as well as client-side languages such as HTML/CSS and JavaScript.
Knowledge of designing RESTful APIs, SOAP Services, SSO/OAuth, LDAP and Search Technologies.
Experience with at least one JS framework/library — Angular, Cordova, Ionic, ReactJS, VueJS, Ember, jQuery, JQWidgets, Bootstrap.
Very good knowledge of Windows Operating Systems and an understanding of Unix and Linux.
Excellent understanding of SQL database fundamentals (for MSSQL, Oracle etc.).
Knowledge of Agile software development practices and experience in an Agile environment. Familiarity with DevOps processes, workflows, and tools such as TFS, GIT, GitHub Actions, Jenkins, CircleCI, TeamCity, Docker and Kubernetes will be considered a plus.
Very strong analytical, presentation & problem-solving skills with the ability to work confidently on high priority problems and present technical ideas in a user-friendly language.
Positive attitude and willingness to learn new things.

How to Apply

If you are confident that you fit the role and person profile and you are keen to add value to your career then please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number FSD/YFS/2026 before the close of business 17th August 2026.

ICT Project Manager at Co-operative Bank of Kenya

Job Description

Reporting to the Head – ICT Projects, the Project Manager’s primary ongoing responsibility will be management of projects to ensure that the expected objectives are delivered on time, within budget, with high quality and realization of benefits. The role holder will ensure the application of appropriate skills, tools and techniques to project activities during the project life cycle, addressing the various needs, concerns and expectations of the stakeholders and balancing the competing project constraints of Scope, Quality, Schedule, Budget, Resources, and Risk.

The Role

The successful jobholder will be expected to:

Lead and manage implementation of projects within a portfolio of competing projects and limited time and resources.
Develop processes and procedures to support the achievement of the project objectives.
Follow a defined, agreed upon project management methodology for Planning, Defining, Execution, Monitoring and Control, and reporting activities within the project lifecycle.
Prepare project initiation and governing documents like Project Charter and Project Management Plans.
Determine the organizational structure of the project team and assemble a cross-functional project staff for their technical or functional contribution to the project.
Identify key stakeholders to the project and their roles and value while coordinating activities across different internal and external functions.
Assign work to team members in collaboration with the work stream owner and ensuring the team remains motivated to deliver.
Manage project budget and resource allocation as well as constantly checking on project progress toward meeting its objectives, determining the cause of deviations from the plan if any and take corrective actions to address deviations.
Facilitate the definition of scope, service levels and user requirements in addition to coordinating partners, vendors and consultants engaged in the project work.
Organize and ensure proper and adequate testing phases within projects.
Provide regular reporting and presentation of project status, progress, risks and issues to all stakeholders.
Convene regular Project Steering Committee meetings that include Executive Sponsor and other stakeholders.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications:

A Bachelor’s degree in an ICT related field from a recognized university with a Certification in Project Management – Prince 2 Practitioner or PMP. Certification in Agile Project Management will be an added advantage.
Minimum 5 years of increasingly responsible experience, including experience successfully managing various projects.
Able to manage and lead a sandbox for delivery of technical initiatives using Agile methodology and scrum practices.
Proven consistent experience of successfully managing various ICT projects in both waterfall and agile implementation frameworks.
Thorough understanding of project management lifecycle, phases, techniques and tools with strong and tested project management skills, including sponsor and risk management.
Outstanding grasp of information technology concepts and processes.
Demonstrated aptitude for effective leadership of staff, energy and enthusiasm with a strong client focus.
Experience in business process analysis preferably in a multi discipline environment.
Highly developed analytical skills with an ability to remain focused on outputs and to adjust delivery mechanisms to meet deadlines and client needs.
Knowledge of organization’s methodology and tools with an understanding of IT as a shared service to other areas of the bank.

Apply: ICT Project Manager | Co-operative Bank of Kenya

Relationship Manager – Liabilities at Co-operative Bank of Kenya

Job Description

We are seeking to recruit an experienced professional and innovative individual with imagination and great drive as well as determination to deliver a clear vision and first-class services in the Public Sector Portfolio. If you have an excellent sales track record in this area with solid liability drive and credit experience, this opportunity should be your next career move.

The Relationship Manager will be charged with the responsibility of establishing and deepening value driven cordial banking relationships with all clients within the target market segments. He/she will aim to increase the Bank’s visibility among the target clients, to achieve the balance sheet and profit targets as set by the bank, and work closely with product teams and Branch network in the region to identify and onboard business opportunities, undertake the preparation of business and credit proposals as required.

The Role

Specifically, the successful jobholder will be required to:

Develop and nurture strategic relationships with the clients to ensure that the Bank maximizes on the business potential / wallet size of the customer.
Continually recommend improvements and adaptations to existing systems, processes and structures in order to ensure current and future viability of the relationships.
Acquire new corporate level clients and continuous monitoring and nurturing of the relationships to ensure that clients are always satisfied with the Bank’s services and solutions.
Develop and package winning value propositions targeting major relationships with huge potentials for Cheap and Deposits, Quality Assets, Non-funded revenues and wide value chain/ecosystems.
Identify key contacts and Key Business Influencers within the clients’ business and foster a relationship to ensure cutting edge information about the client’s business objectives, opportunities and threats for proactive management.
Develop an intimate understanding of the client’s industry and business; analyze their modus operandi, management practices and market conditions affecting the long term sustainability and viability of the business and sector.
Introduce specialist skills on specific products and product mix at the appropriate time and level in order to create solutions which effectively satisfy client needs.
Initiate and monitor customer/Bank contact at all levels, ensuring that customers enjoy the highest standards of service.
Proactively monitor markets and pre-empt risks for both the Bank and the client with timely identification of potential problem accounts and formulating appropriate risk mitigating strategies.
Keep abreast of developments in the market; be aware of and target projects to be carried out by National and County Governments, Parastatals, and private sector Corporates, and onboard them including their ecosystems.
Scope for and onboard collections business and main operations accounts from cash rich corporates in the assigned region.
Fully activate Sales Force effectiveness through comprehensive account plans, deal pipelines, customer visits and call reports (DILO) and accelerated conversions to consistently meet the signed KPIs.

Desired Skills and Experience

A Bachelor’s degree in a Business related field: Marketing, Economics, Business Administration, Finance, Accounting, or any other relevant field from a recognized university.
A minimum 3 years’ experience as a Relationship Manager managing corporate and institutional clients.
Knowledge of various bank’s products and services including those that are being developed.
Knowledgeable in Trade Finance transactions and its associated processes with experience in corporate lending especially to state owned institutions.
Excellent understanding of credit, business and industry-associated risks profile of diverse industries.
Analytical and presentation skills for pitching proposals and responses to Request for Proposals and for preparing credit applications.
Demonstrate solid awareness in operational risk and quality while driving service excellence.
Demonstrate good knowledge on financial institutions and professional bodies.

Apply: Relationship Manager – Liabilities | Co-operative Bank of Kenya

ICT Risk Officer at Co-operative Bank of Kenya

Job Description

Are you a competent and highly motivated person with a career passion in Information Security? Our ICT Risk and Control Team is looking for a detail oriented, self-driven, collaborative individual with a passion for integrity to fill the role of ICT Risk Officer.

Reporting to Head – ICT Risk and Control, the role holder will provide continuous independent assurance of the Bank’s Information Security as regards confidentiality, integrity and availability of the IT Systems by ensuring that appropriate security controls are in place to protect the Bank’s assets. The role holder will also ensure that ICT related risks are managed in compliance to the Bank’s policies, laws, regulatory guidelines and applicable standards.

The Role

Specifically, the successful jobholder will be required to:

Carry out ICT risk assessments of Co-operative Bank systems and provide recommendation of appropriate and adequate IT security controls to mitigate and minimize ICT Risks.
Continuously review and improve the ICT controls in place.
Continuously review systems at all levels i.e. servers, applications, database, network devices etc., identify risks and make recommendations on closure of the risks.
Provide continuous assurance on ICT Risks on the Bank’s systems.
Evaluate ICT controls for all operating systems, applications, database management system interfaces and networks across the Bank to ensure consistency in achieving compliance requirements (regulatory, standards and internal policies).
Promote Information Security awareness within the Bank by providing consultation, guidance and conducting relevant awareness programs to ensure an IS compliant culture.
Proactively anticipate potential threats and vulnerabilities and provide guidance in coordination with the ICT department on effective responses or control measures to be implemented to mitigate them.
Manage ICT Risks registers.
Periodically perform vulnerability assessments & penetration tests on Bank systems and technology, identifying vulnerabilities and recommendations on closure of these vulnerabilities.

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:

A Bachelor’s degree in Information Technology, Information Security or Computer Science.
Relevant IT Security professional qualifications e.g. CISA, CISM, CEH or other relevant security certifications.
A minimum of 5 years working experience in a similar role in a highly computerized environment.
Experience in implementing Information Security Standards such as ISO 27001, COBIT.
Understanding of ICT risk and systems security control processes.
Understanding of Information Systems Architecture and operational practices.
Appreciation of Audit Methodologies.
Experience in Windows Enterprise servers or UNIX systems.
Experience of working in the IT function within a banking environment will be an advantage.
Knowledge of cybersecurity good practices (Identity and Access Management, Data Protection, Penetration Testing etc.)

Apply: ICT Risk Officer | Co-operative Bank of Kenya

Tele-Collector – MSME Collections at Co-operative Bank of Kenya

Job Description

Tele-Collector – MSME Collections

Job Ad expires on July 15th, 2026

Are you an outstanding performer who firmly believes in the pursuit of excellence and looking to grow in credit and customer experience management? Are you passionate about service excellence? Do you seek to do things differently and go an extra mile to make sure you excel in results delivery? If yes, then you are what we need! Join our Collections team and make your mark.

Reporting to the Team Leader – Tele Collections, the role holder will be required to proactively engage customers in the early arrears portfolio through structured outbound calling, payment follow-up, and customer engagement to improve collections, promote payment discipline, identify early warning signs of distress, and prevent migration into higher delinquency buckets.

The Role

Specifically, the successful jobholder will be required to:

Conduct outbound calls to customers with overdue facilities and to secure payment commitments and follow up to ensure fulfilment.
Engage customers professionally using approved collection scripts and guidelines, and maintain regular contact with customers within the assigned portfolio.
Manage allocated accounts within the assigned arrears portfolio and ensure containment of accounts within early arrears buckets.
Prioritize customers requiring immediate intervention to prevent deterioration.
Escalate complex or high-risk cases to the Team Leader for further action.
Promote enrolment of customers onto Settlement Instructions and other approved solutions.
Educate and support initiatives aimed at improving repayment behaviour and available repayment options.
Identify and report signs of customer distress, such as reduced business activity, cash flow challenges, business closure or relocation, diversion of business proceeds, and repeated broken payment commitments.
Maintain accurate and timely updates in E-Collect and other designated systems.
Record all customer engagements, commitments, and outcomes.
Support campaigns and initiatives aimed at improving portfolio quality.
Escalate matters requiring field visits, restructuring, legal action, or other remedial interventions.

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:

Bachelor’s Degree in Business Administration, Finance, Banking, Economics, Accounting, Marketing, or a related field from a recognized institution.
At least one (1) year experience in tele-collections, debt collections, or a related field.
Experience in financial services or debt collection will be an added advantage.
Experience in customer engagement and negotiation skills, knowledge of lending and collection processes.
Report writing, documentation skills, computer literacy and proficiency in Microsoft Office applications.

Apply: Tele-Collector - MSME Collections | Co-operative Bank of Kenya

Employee Relations Manager at Co-operative Bank

Job Description

We are seeking to strengthen our HR support to the business by recruiting a strategic, highly motivated and results-oriented Employee Relations Manager. This role is suited to a self-driven professional who is passionate about people, thrives in a dynamic environment, and is committed to delivering exceptional employee relations support.

Reporting to the Head, Employee Relations & Welfare, the role holder will play a key role to develop and maintain a conducive & productive working atmosphere, provide expert guidance and hands-on support across a wide spectrum of employee relations matters, ensuring people practices align with employment legislation, Bank policies, and best practice. The role will drive effective management of discipline, grievance, and staff welfare matters while partnering with the business to foster a positive, productive, and engaged workforce.

The Role

Specifically, the successful jobholder will be required to:

Liaise with team leaders to ensure consistency of disciplinary procedures in the network.
Study reported disciplinary cases and advise on the relevant disciplinary actions.
Study investigation and audit reports and take relevant disciplinary action.
Communicate disciplinary decisions to line managers and ensure proper implementation of actions.
Investigate and respond to all queries raised by the Union or line managers on staff disciplinary matters.
Organize and constitute the Disciplinary Hearing Panel and staff discipline matters.
Co-ordinate in liaison with the Bank’s advocates all litigation cases for ex-staff and attend to Industrial Court as the Bank’s Witness on all litigation matters.
Support Bank subsidiaries in handling disciplinary matters when called upon.
Provide expert advice to line managers on legal implications of disciplinary actions as they relate to the labour laws.
Act as a centre of expertise for the organization on matters pertaining to employee relations.
Seek support for the Bank’s employee relations strategy from stakeholders.
Monitor on a regular basis changes in labour laws and keep managers informed.
Undertake regular consultations and negotiations with the Union.
Attend to and represent the Bank at the Ministry of Labour conciliation meetings.
Liaise with Kenya Bankers Association and Kenya Institute of Bankers on employment related matters.
Ensure the Bank’s HR policies are aligned to the existing labour laws.
Represent the Bank and participate in Collective Bargaining Agreement negotiations with the Union.
Ensure that the Bank applies and practices the best labour practices and that the Bank adheres to all provisions of labor laws and other relevant statutes.

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:

A Bachelor’s degree in Social Sciences or Law (LLB) from a recognized university with over 5 years demonstrable HR experience in a busy environment.
A Higher Diploma in Human Resources with I/CHRM or other professional body membership.
A detailed and working knowledge of the provisions of the Labour Laws with practical experience in Employee Relations.
A good awareness of the internal and external industrial environment with detailed knowledge of the Bank’s disciplinary and grievance procedures.
In-depth knowledge of best practices in Human Resource policies, processes and strategies.
High level of tact and diplomacy and the ability to use appropriate styles and methods of communication to ensure a professional yet personal customer service; excellent spoken and written English.
Ability to handle sensitive and confidential information in a discreet and professional manner.
Ability to build effective working relationships with others at all levels of the organization.
Proven ability to remain calm, focused and organized and to deliver results on time when under pressure and with rapidly changing circumstances.

Apply: Employee Relations Manager | Co-operative Bank of Kenya

Legal Officer at Co-operative Bank Kenya

Legal Officer

Job Ad expires on June 30th, 2026

Are you a dynamic, keen, self-driven and highly motivated experienced professional with a high degree of integrity, dependability and confidentiality with strong understanding of legal systems? Do you seek to do things differently and go an extra mile to ensure the success of the team? If yes, this is the ideal next career step for you.

Reporting to the Head – Legal Services Department, the role holder will be responsible for provision of sound legal advice, including but not limited to perfection of securities, litigation management, contract and commercial negotiations.

The Role

The successful jobholder will be expected to:

Provide legal advisory services to all departments within the Bank including providing independent legal advice and judgment to mitigate any legal risks.
Manage litigation against the Bank including external lawyers involved in litigation as well as review, analyzing and interpreting laws, regulations and judicial decisions.
Provide support in contract negotiations and management including review of contractual agreements for the Bank and providing recourse options for non-performing contractors as well as preparing, reviewing and modifying contractual instruments to assist and support various business activities.
Advise the relevant departments on the perfection of securities and documentation as well as managing the annual securities audits and advise on the remedial process.
Offer cost effective and timely legal advisory services and support to the credit recovery function of the Bank in order to foster effective management of regulatory and litigation risk in the recovery of non-performing loans.
Prepare and facilitate staff training on specific legal matters affecting the Bank including dissemination of appropriate legal requirements to various departments.
Participate in risk management sessions that have a bearing on legal matters, reviewing risk reports for purposes of managing key risks efficiently in the risk management process and undertake research on current legal developments and preparing briefs to the Head of Legal Services.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications:

Must have a Bachelor of Laws (LL.B) Degree from a recognized University with a minimum of five years legal experience ideally in a leading organization, with a proven track record in litigation management, contract negotiations and conveyance.
Must be an Advocate of the High Court of Kenya with a current practicing certificate. CPS will be an added advantage.
Working knowledge of the legal environment in banking, general business/commerce in Kenya will be an added advantage.
Strong conceptual, analytical, documentation and presentation skills with ability to influence and negotiate at different levels.

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The Role

Skills, Competencies and Experience

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