Graduate Trainee Program
About Celcom Africa
Celcom Africa Ltd is a leading Communications Platform as a
Service (CPaaS) provider, empowering businesses with reliable bulk SMS, voice,
and digital communication solutions. We help organizations connect with their
customers efficiently through cutting-edge technology, competitive pricing, and
24/7 support.
Program Overview
We are seeking competent, enthusiastic, and self-driven
graduates to join our Graduate Trainee Program. This one-year program is
designed to identify, develop, and nurture fresh graduates by equipping them
with practical skills, professional experience, and industry knowledge
necessary to build sustainable careers.
Successful candidates will be attached to various
departments within the company and will gain hands-on experience while
contributing to the organization's objectives. Exposure spans:
ICT
Operations
Customer Service
Sales & Marketing
Roles and Responsibilities
The Graduate Trainee will support various departments and
will be expected to:
- Assist
in the day-to-day operations of assigned departments.
- Support
teams in implementing projects and operational activities.
- Participate
in training sessions, mentorship programs, and professional development
activities.
- Assist
in data collection, analysis, and preparation of reports.
- Provide
administrative and operational support where required.
- Support
customer service initiatives to enhance client experience and
satisfaction.
- Contribute
to sales and marketing activities, including market research and customer
engagement.
- Assist
in ICT-related tasks, including system support and basic troubleshooting
where applicable.
- Support
financial and accounting processes, including documentation and record
management.
- Work
collaboratively with team members to achieve departmental and
organizational objectives.
- Demonstrate
initiative, innovation, and continuous learning in assigned tasks.
- Adhere
to company policies, procedures, and professional standards.
Qualifications and Skills
- A
Bachelor's degree, preferably in Information Technology or a related
field, with a minimum of Second Class Honours.
- Must
have graduated within the last three (3) years.
- Excellent
communication skills, both written and verbal (English).
- Strong
willingness to learn and grow professionally.
- Ability
to work effectively in a team environment.
- High
attention to detail.
- Strong
time management and organizational skills.
- Ability
to handle and coordinate multiple tasks simultaneously.
- A
creative and proactive mindset, with strong negotiation skills.
- Self-motivated,
disciplined, and hardworking.
- Proficiency
in Microsoft Office applications.
- Results-oriented
with a strong commitment to performance.
- Added
advantage: Digital marketing skills.
What We Offer
- Stipend
of KSh 25,000 - 35,000.
- One
year of structured, hands-on professional experience.
- Mentorship
and training across multiple business functions.
- A
supportive environment that values continuous learning.
- Exposure
to real projects in a leading CPaaS company.
How to Apply
If you're a recent graduate ready to launch your career with
practical experience and professional growth, we'd love to hear from you.
Apply Now: Graduate
Trainee Program - Celcom Africa Careers - Job Site
Support Engineer
About Celcom Africa
Celcom Africa Ltd is a leading Communications Platform as a
Service (CPaaS) provider, empowering businesses with reliable bulk SMS, voice,
and digital communication solutions. We help organizations connect with their
customers efficiently through cutting-edge technology, competitive pricing, and
24/7 support.
Role Overview
Celcom Africa Ltd is seeking a talented and passionate
Support Engineer to join our growing technology team. In this role, you will be
responsible for building scalable, high-performance applications and
contributing to the development of innovative digital solutions that drive
business growth.
You will work in a collaborative and fast-paced environment,
partnering with cross-functional teams to design, develop, and deploy modern
software systems.
JavaGoPHPAPIsGitAgile / SDLC
Key Responsibilities
- Design,
develop, and maintain high-quality software applications.
- Write
clean, efficient, and scalable code following industry best practices.
- Participate
in system design, architecture discussions, and code reviews.
- Integrate
and manage APIs and third-party services.
- Troubleshoot,
debug, and enhance existing software systems.
- Collaborate
with product, operations, and engineering teams to deliver reliable
solutions.
- Contribute
to continuous improvement of development processes and tools.
- Support
system deployment, monitoring, and performance optimization.
Requirements
- Bachelor's
degree in Computer Science, Software Engineering, Information Technology,
or a related field.
- Strong
experience in software development and modern programming languages (such
as Java, Go, or PHP).
- Experience
working with APIs, databases, and web technologies.
- Familiarity
with Git or other version control systems.
- Understanding
of Agile development practices and the Software Development Life Cycle
(SDLC).
- Strong
problem-solving skills and attention to detail.
- Ability
to work independently and collaboratively within a team.
- Proficiency
in English; based in Nairobi, Kenya - full-time, 8:00am to 5:00pm.
Added Advantage
- Experience
with cloud platforms, DevOps tools, or container technologies (Docker,
Kubernetes).
- Knowledge
of microservices architecture or modern web frameworks.
What We Offer
- Competitive
compensation package.
- Opportunities
for career growth and skill development.
- A
collaborative, fast-paced engineering culture.
- Exposure
to modern cloud and CPaaS technologies.
- Supportive
leadership that values innovation and initiative.
How to Apply
If you're passionate about building reliable software and
want to help businesses communicate better across Africa, we'd love to hear
from you.
Apply Now: Support Engineer -
Celcom Africa Careers - Job Site
Business Development Executive
About Celcom Africa
Celcom Africa Ltd is a leading Communications Platform as a
Service (CPaaS) provider, empowering businesses with reliable bulk SMS, voice,
and digital communication solutions. We help organizations connect with their
customers efficiently through cutting-edge technology, competitive pricing, and
24/7 support.
Role Overview
We are seeking a high-energy, results-driven Business
Development Executive to join our growing commercial sales team. In this role,
you will own the end-to-end sales cycle, driving new customer acquisition and
expanding revenue within our target B2B markets.
The ideal candidate possesses a deep understanding of
cloud-based product delivery, excels at executing transactional or enterprise
sales motions, and has a proven track record of consistently exceeding quota
metrics.
Key Responsibilities
- Develop
a business development strategy to achieve set revenue goals.
- Manage
and convert qualified leads from marketing activities while independently
prospecting high-value targets.
- Conduct
deeply technical, value-based product demonstrations of our solutions.
- Promote
company products and services as the most affordable and efficiently
delivered offering in the region.
- Carry
out market research to identify new business opportunities.
- Periodically
analyze usage across registered accounts to identify active and dormant
clients.
- Work
closely with customers on promotions and sales campaigns that increase
business volumes and revenue streams.
- Respond
promptly to prospects via calls, email, website, web-chat, walk-ins, and
social media-converting them into active customers.
- Develop
sustainable business plans with customers to grow message traffic and
revenue for new and existing clients.
- Cultivate
excellent customer relationships to drive retention and referral business.
- Partner
with the technical team to meet customer solution needs and provide
support.
- Seek
referrals from satisfied customers to grow business through existing
networks.
- Attend
industry events, forums, and activities to promote products and represent
the company.
- Prepare
weekly progress sales reports for the line manager.
Qualifications and Requirements
- Minimum
qualification: Diploma (Bachelor's preferred).
- 2+
years of mid-level experience in sales and business development.
- Strong
understanding of cloud-based product delivery and B2B sales motions.
- Proven
track record of meeting or exceeding sales quotas.
- Excellent
communication, negotiation, and presentation skills in English.
- Highly
motivated, adaptable, and results-oriented.
- Based
in Nairobi, Kenya - full-time, 8:00am to 5:00pm.
What We Offer
- Competitive
salary of KSh 50,000 - 70,000 per month.
- Opportunities
for career growth and skill development.
- A
dynamic and collaborative work environment.
- Exposure
to cutting-edge technologies in digital communication.
- Supportive
leadership that values innovation and initiative.
How to Apply
At Celcom Africa, we value innovation, collaboration, and
impact. If you're ready to accelerate your career while helping businesses grow
through cutting-edge communication solutions, we'd love to hear from you.
Apply Now: Business
Development Executive - Celcom Africa Careers -