Front Office Opportunities at Holiday Inn Nairobi – Two Rivers Mall
Front Office Opportunities
Holiday Inn Nairobi – Two Rivers Mall is seeking to recruit
dynamic, service-oriented, and highly motivated individuals to join their Front
Office team in the following positions:
1. Receptionist
Key Requirements:
- Minimum
of 2 years’ experience as a receptionist in a busy hotel environment
- Diploma
in Front Office Operations from a recognized institution
- Proficiency
in Opera
- Excellent
communication and interpersonal skills
- Strong
customer service and guest handling skills
- Ability
to multitask and work under pressure
- High
level of integrity and attention to detail
- Well-groomed
with a professional appearance
2. Front Office Supervisor
Key Requirements:
- Minimum
of 2 years’ experience in a supervisory role in a four-star property
- Degree
or Diploma in Front Office Operations or Hospitality Management
- Strong
leadership and team coordination skills
- Good
knowledge of front office procedures, reporting, and controls
- Excellent
guest relations and problem-solving skills
- Ability
to train, supervise, and motivate a team
- Proficiency
in Opera
- Experience
in an IHG property is an added advantage
- Strong
organizational and decision-making skills
How to Apply
Interested candidates are invited to submit their CV
and a motivation letter to: hr@holidayinnnairobi.com Application
Deadline: 16th April 2026