HR Coordinator at The Ritz-Carlton, Masai Mara Safari Camp
HR Coordinator
Location: Masai Mara, Kenya
Employment Type: Full-time
About The Role
The Ritz-Carlton, Masai Mara Safari Camp invites dedicated
and people-focused professionals to join our Ladies and Gentlemen as an HR
Coordinator. Set within one of Africa’s most iconic destinations, this role
supports a workplace where luxury service is powered by a well-organized,
compliant, and engaged team.
As an HR Coordinator, you will provide essential
administrative and coordination support to the Human Resources function,
ensuring that every Lady and Gentleman experiences a structured, welcoming, and
values-driven work environment.
Key Responsibilities
- Provide
day-to-day administrative support to the Human Resources department,
ensuring accurate record-keeping and documentation.
- Assist
with onboarding processes, including preparation of employee files,
contracts, and orientation materials.
- Maintain
and regularly update employee records, attendance logs, and HR databases
in a timely and confidential manner.
- Support
training logistics, internal communications, and employee engagement
initiatives.
- Ensure
compliance with company policies, labour laws, and internal HR procedures.
- Assist
in HR-led initiatives that reinforce The Ritz-Carlton Culture of Ladies
and Gentlemen.
Requirements
- Diploma
or Certificate in Human Resources, Business Administration, or
a related field.
- 1–2
years’ experience in an HR or administrative support role
(hospitality experience is an added advantage).
- Strong
organizational and administrative skills with high attention to detail.
- Excellent
professional communication skills and ability to handle sensitive
information with discretion.
- Positive,
eager-to-learn attitude with a genuine interest in people and service
culture.
- Proficiency
in MS Office applications; exposure to HR systems is an added
advantage.
Ideal Candidate Profile
You are a confident, reliable, and detail-oriented HR
professional who thrives on coordination and structure. You understand that
exceptional guest experiences begin with well-supported teams, and you take
pride in ensuring that every Lady and Gentleman feels informed, valued, and
empowered.
How to Apply
Interested candidates should submit their CV and a brief cover letter to: hr@ritzcarltonsafaricamp.com
Server – Food & Beverage at The Ritz-Carlton, Masai Mara Safari Camp
The Ritz-Carlton, Masai Mara Safari Camp
Location: Masai Mara, Kenya
Employment Type: Full-time
About The Role
The Ritz-Carlton, Masai Mara Safari Camp invites passionate
hospitality professionals to join our Ladies and Gentlemen as a Server
– Food & Beverage. Set within one of Africa’s most extraordinary
landscapes, this role offers a unique opportunity to deliver refined,
world-class service where luxury meets authenticity.
As a Server, you will be instrumental in creating seamless
dining experiences that reflect The Ritz-Carlton’s legendary service standards
while contributing to exceptional guest satisfaction and outlet performance.
Key Responsibilities
- Deliver
warm, professional, and consistent table service in line with The
Ritz-Carlton service sequence and brand standards.
- Demonstrate
in-depth knowledge of menus, ingredients, allergens, and beverage pairings
to confidently guide guest choices.
- Accurately
take and process orders using the POS system, ensuring correct billing and
payments.
- Anticipate
guest needs, conduct timely check-backs, and resolve service issues
promptly and professionally.
- Maintain
immaculate table settings, service stations, and dining areas throughout
service periods.
- Collaborate
closely with kitchen, bar, and service teams to ensure smooth service
flow.
- Actively
support revenue generation through thoughtful up-selling of menu items,
specials, and beverage pairings.
- Adhere
strictly to hygiene, safety, grooming, and operational procedures at all
times.
Requirements
- Minimum
of 3 years’ experience in a food and beverage service
role within a luxury hospitality environment.
- Strong
service discipline, attention to detail, and excellent time management
skills.
- Proficiency
in POS systems and cash-handling procedures.
- Professional,
calm, and team-oriented attitude, even during high-pressure service
periods.
- Flexibility
to work shifts, weekends, and public holidays as required.
Ideal Candidate Profile
You are a service-driven professional who takes pride in
delivering refined and seamless dining experiences. You value consistency,
precision, and thoughtful guest care, and you thrive in an environment where
elegance, respect, and genuine hospitality define every interaction.
How to Apply
If you believe in crafting indelible journeys and delivering
service with integrity and grace, we invite you to apply. Submit your CV and a
brief cover letter to: hr@ritzcarltonsafaricamp.com.
Only shortlisted candidates will be contacted.