Maintenance Administrative Intern at MoKo Home + Living
Maintenance Administrative Intern
- Company: MoKo
Home + Living
- Employment
Type: Internship
- Date
Posted: 9 January 2026
- Application
Deadline: 17 January 2026
About MoKo Home + Living
MoKo Home + Living is on a mission to transform the way
Kenyan families experience furniture and home living. Our vision is to deliver
modern designs and world-class customer service, making quality and
affordability accessible to every household.
With a dedicated team of over 500 employees and more than
700,000 satisfied customers using MoKo products daily, we are building a strong
brand and efficient operations that put quality living within reach. As we
continue to grow, we are seeking motivated individuals eager to learn and
contribute to our success.
Role Summary
The Maintenance Administrative Intern will
support the Maintenance team by ensuring records, systems, and reports are
accurate and up to date. The role focuses on data entry, documentation, and
day-to-day administrative support to help maintenance operations run smoothly
and efficiently.
The intern will assist with updating maintenance records in
the Computerized Maintenance Management System (CMMS), tracking work orders,
organizing inventory and procurement documentation, and preparing basic
reports. They will also ensure proper filing of maintenance documents and
support coordination with contractors and internal teams.
This role is ideal for a detail-oriented and organized
individual who is comfortable working with data and systems and is interested
in learning how maintenance operations are managed in a fast-paced environment.
A background in Engineering or Project Management will be an
added advantage.
Key Responsibilities
- Update
and maintain maintenance records in the CMMS
- Track
and follow up on maintenance work orders
- Organize
inventory, procurement, and maintenance documentation
- Prepare
basic maintenance reports
- Maintain
proper filing systems for maintenance records
- Support
coordination with contractors and internal teams
Career Growth & Development
MoKo Home + Living is committed to building the capacity and
skills of its team. Interns receive continuous mentorship, hands-on guidance,
and actionable feedback from experienced managers. Due to the company’s rapid
growth, strong performers may access future opportunities across different
functions, enabling accelerated career development.
Electrical Technician (Intern) at MoKo Home + Living
Electrical Technician (Intern)
- Company: MoKo
Home + Living
- Employment
Type: Internship
- Date
Posted: 9 January 2026
- Application
Deadline: 17 January 2026
About MoKo Home + Living
MoKo Home + Living is on a mission to transform how Kenyan
families experience furniture and home living. Our vision is to deliver modern
designs paired with world-class customer service, making quality and
affordability accessible to every household.
With a passionate team of over 500 employees and more than
700,000 satisfied customers using MoKo products daily, we are building a
strong, memorable brand while optimizing operations that put quality living
within reach. As we continue to grow rapidly, we are looking for driven
individuals eager to learn and contribute to our success.
Role Summary
The Electrical Maintenance Intern will
support the Maintenance team in the installation, inspection, maintenance, and
repair of electrical and electromechanical systems across the site. This role
offers hands-on exposure within an industrial environment and the opportunity
to work closely with experienced technicians.
The intern will assist in preventive and corrective
maintenance activities, basic fault diagnosis, equipment installation, and
safety inspections. They will also learn and adhere to proper safety
procedures, including lockout/tagout protocols and the use of Personal
Protective Equipment (PPE). Additionally, the role involves supporting
maintenance documentation and record-keeping within the Computerized
Maintenance Management System (CMMS).
This position is ideal for a recent graduate pursuing Electrical
Engineering, Mechatronics, or a related field, who is safety-conscious and
eager to gain practical industrial maintenance experience.
Key Responsibilities
- Assist
in installation, inspection, and maintenance of electrical systems
- Support
preventive and corrective maintenance tasks
- Perform
basic fault diagnosis under supervision
- Assist
with equipment installation and safety checks
- Follow
safety procedures including lockout/tagout and PPE requirements
- Support
maintenance documentation and CMMS record-keeping
Career Growth & Development
MoKo Home + Living is committed to building the capacity and
skills of its team. Interns receive close mentorship, continuous feedback, and
hands-on guidance from experienced professionals. Due to the company’s rapid
growth, high-performing interns may access future opportunities across various
functions, enabling fast career progression.
Online Sales Team Lead at MoKo Home + Living
Online Sales Team Lead
Date Posted: January 5, 2026
About
At MoKo Home + Living, we’re on a mission to transform how
Kenyan families experience furniture and home living. Our vision is to bring
modern designs and world-class customer service to every household—making
quality and affordability accessible to all.
Many people dream of welcoming spaces to sleep, relax, and
entertain, but too often they must choose between high prices and low-quality
options. At MoKo, we believe no one should have to compromise.
With a passionate team of 500+ MoKoers and over 700,000
satisfied customers using our products daily, we are scaling fast to serve
millions more. We are looking for driven leaders to help us reach that goal.
Role Summary
The Online Sales Team Lead is a hands-on
commercial leader responsible for driving strong online sales performance while
delivering a consistently high-quality customer experience. This role coaches,
motivates, and holds online sales agents accountable, acting as the bridge between
frontline execution and management insights.
Key Responsibilities
- Coach
online sales agents to improve conversion rates, AOV, revenue, and
customer experience.
- Role-model
5-star MoKo customer care by actively handling customer chats and calls.
- Ensure
strong follow-up discipline, pipeline hygiene, and adherence to SOPs and
attribution rules.
- Monitor
team performance, errors, and customer feedback, intervening early through
coaching.
- Support
performance management processes, including structured coaching plans and
PIPs, in partnership with Managers and HR.
- Lead
adoption of sales tools, systems, and processes, ensuring consistent and
correct usage.
- Provide
clear performance insights and reporting to management.
- Collaborate
with cross-functional teams to improve customer outcomes and operational
efficiency.
- Build
a positive, motivated, and high-accountability team culture aligned with
MoKo values.
Qualifications & Experience
- 3–5+
years’ experience in online sales, customer care, or retail sales
environments
- Prior
experience coaching, mentoring, or leading frontline teams
- Proven
ability to deliver against revenue and performance targets
- Comfortable
working with CRM systems, chat/call tools, and performance data
Skills & Competencies
- Strong
coaching and feedback skills, balancing empathy with accountability
- Excellent
communication and interpersonal skills
- High
attention to detail and strong process discipline
- Confident
decision-making and sound judgement
- Strong
passion for customer experience and team development
Culture & Expectations
- Brings
energy, ownership, and enthusiasm to the team
- Role-models
the INSPIRE culture principles
- Works
collaboratively across teams and earns trust through consistency and
fairness