Life Area Marketing Manager- Nakuru at Kenindia Assurance Company Limited
Life Area Marketing Manager- Nakuru
JOB PURPOSE
The job holder is responsible of driving individual life
business top-line, bottom-line growth and provide customer centric service to
policyholders and claimants in Nakuru Branch office.
PRINCIPAL ACCOUNTABILITIES
- Leading
and managing sales teams to maximize profitability and shareholder value
through business growth and sustainability while maintaining a high level
of customer satisfaction in Nakuru Branch office
- Carrying
out office administration and ensuring compliance with the County and
National Government
- Getting
market intelligence on future market trends to help improve service and
product offering, while keeping an eye on competition
- Coaching,
mentoring, developing, training, motivating and evaluating sales team and
staff to achieve the highest levels of performance in Nakuru Branch
- Planning
and driving brand awareness and penetration to grow market share in the
Western Region
- Ensuring
compliance with regulatory and statutory requirements
- Preparing,
monitoring and reporting of the Life business budgetary allocations in
Nakuru Branch
- Leading
and managing the Life business related communication at the branch
- Identifying,
implementing and benchmarking best practices in management
- Ensuring
customer service to both internal and external client by providing
required support in the agency management
- Managing
and Implementing change initiatives to achieve desired business plans and
culture.
- Recruitment,
training, developing and retaining of intermediaries and alternative
channels.
MINIMUM QUALIFICATIONS – KNOWLEDGE AND EXPERIENCE
- Undergraduate
degree in any business related field.
- Chartered
Institute of Marketing
- Certificate
of proficiency
- At
least 5 years of relevant insurance experience.
- Work
experience in Marketing of Life Business products within the region is an
added advantage
How to Apply
To apply, send your Curriculum vitae (CV) and cover letter
to recruitment@kenindia.com and
quote the job title on the subject of the e-mail by 25th February 2026 at
5:00pm.
Life Area Marketing Manager – Jeevan Bharati at Kenindia Assurance Company Limited
JOB PURPOSE
The job holder is responsible of driving individual life
business top- line, bottom- line growth and provide customer centric service to
policyholders and claimants in Jeevan Bharati Branch office Nairobi.
PRINCIPAL ACCOUNTABILITIES
- Leading
and managing sales teams to maximize profitability and shareholder value
through business growth and sustainability while maintaining a high level
of customer satisfaction in Jeevan Bharati Branch office Nairobi.
- Carrying
out office administration and ensuring compliance with the County and
National Government.
- Getting
market intelligence on future market trends to help improve service and
product offering, while keeping an eye on competition.
- Coaching,
mentoring, developing, training, motivating and evaluating sales team and
staff to achieve the highest levels of performance in Jeevan Bharati
Branch Nairobi.
- Planning
and driving brand awareness and penetration to grow market share in the
Western Region.
- Ensuring
compliance with regulatory and statutory requirements.
- Preparing,
monitoring and reporting of the Life business budgetary allocations in
Jeevan Bharati Branch Nairobi.
- Leading
and managing the Life business related communication at the branch.
- Identifying,
implementing and benchmarking best practices in management.
- Ensuring
customer service to both internal and external client by providing
required support in the agency management.
- Managing
and Implementing change initiatives to achieve desired business plans and
culture.
- Recruitment,
training, developing and retaining of intermediaries and alternative
channels.
MINIMUM QUALIFICATIONS – KNOWLEDGE AND EXPERIENCE
- Undergraduate
degree in any business related field.
- Chartered
Institute of Marketing.
- Certificate
of proficiency.
- At
least 5 years of relevant insurance experience.
- Work
experience in Marketing of Life Business products within the region is an
added advantage.
How to Apply
To apply, send your Curriculum vitae (CV) and cover letter
to recruitment@kenindia.com and
quote the job title on the subject of the e-mail by 25th February 2026 at
5:00pm.
Head of Medical Business at Kenindia Assurance Company Limited
JOB PURPOSE
To provide overall leadership including underwriting &
claims and management of the medical business to ensure that the revenue growth
and targets are achieved, that the products offered are competitive and that
service delivery and customer service are delivered with highest standards for
profitability and business sustainability.
PRINCIPAL ACCOUNTABILITIES
Strategy Development & Implementation
- Participate
in the development and implementation of the overall company’s strategic
plan.
- Responsible
for the development and implementation of departmental strategic
objectives and initiatives and implementation plan within the department
in line with corporate goals.
- Prepare
departmental budget and ensure adherence and minimization of expenditure
to manage costs.
- Understand
the value drivers of the business and identify profitable commercial
opportunities to grow revenue and market share.
- Responsible
for growth of emerging markets and distribution channels.
- Build
a sustainable, cost effective, impactful approach to customer acquisition,
servicing model and retention.
- Prepare,
circulate, and regularly update the departmental guidelines to be followed
every year.
- Assessing
the risks to the business on any new opportunities.
- Implement
a cash and carry culture at the point of business acquisition and
structured credit approval on corporate business to build liquid reserves
- Collect
relevant information and feedback from the market to be incorporated in
developing innovative products to meet the changing clients’ needs.
- Supervise
the medical team with a view to ensuring achievement of strategic
departmental objectives and eventually company objectives in line with the
strategic plan
- Prepare
medical department reports to support management decision.
Business Development
- Champion
the acquisition of business in line with the Division’s growth strategy
through, retention, generic growth, and acquisition of new business
- Support
business development to develop strategic recommendations related to
market competition, products, and pricing.
- Develop
key strategic partnerships to aid in business growth and service
provision.
Operations
- Review
the risks accepted in the company to ensure that they are within the set
underwriting guidelines and are covered under the reinsurance program.
- Provide
guidance to underwriting team on various enquiries for risk acceptance
- Manage
renewal process to achieve the set turnaround time for issuance of renewal
notices and deliver the desired retention and directly negotiate major
corporate renewals to achieve the set business retention parameters.
- Provide
technical expertise on rates review depending on specific class loss
ratio.
- Performance
to within the set loss ratio.
- Setting
up authority levels in the department and ensuring adherence to set
levels.
- Developing
the relationship with existing clients, intermediaries, and financial
institutions to ensure continued business growth.
- Ensure
continuous audit of all systems and procedures are carried out and data
audit for integrity and correctness at all times.
- Manage
relationships with clients, intermediaries, and service providers to
ensure agreed service level agreements are achieved and goodwill with all
stakeholders is maintained.
- Effectively
manage the credit control status to ensure that premium payment is done on
a timely basis.
- Medical
claims Management –Ensure the medical claims are processed in time,
audited, fraud detection and claim cost reduced
Provider Management
- Management
of the health service provider for efficiency and effectiveness in service
delivery and facilitating their bills settlement within set parameters.
- Reviewing
service providers to ensure quality in service provision and good
outcomes.
Care Management
- Developing,
reviewing and implementing an effective and efficient care management
system
- Engaging
service providers on the health of clients to maximizing benefits from
their covers
- Ensure
customers receive high quality medical care and at a reasonable cost
through ensuring daily audit and concurrent review of all admissions.
Staff Management
- Provide
leadership to the medical team through training and staff motivation to
achieve the medical unit objectives.
- Conduct
as per company guideline performance management process from setting key
performance indicators with staff in the department, review of performance
and continuous coaching and mentoring in the department
Risk & Compliance
- Compliance
with the regulatory requirements and all regulatory bodies ie IRA/AKI
- Ensure
that all activities and duties are carried out in compliance with all
regulatory requirements, Operational Risk Framework and internal policies
& Standards.
- Managing
the implementation of internal and external audit and risk recommendations
within the agreed timelines.
KNOWLEDGE AND EXPERIENCE.
Qualifications:
- A
Bachelor’s degree in Business Related Course/ Actuarial Science/ Medical
Related course
Professional Qualifications
- Diploma
in Insurance (ACII / AIIK)
- Member
of a relevant professional body
Experience:
- Nine(9)
years’ relevant working experience, four (4) of which should have been at
manager level and above in a similar role
Knowledge
- A
strong understanding and experience of the insurance industry and
Healthcare in Kenya
SKILLS AND COMPETENCIES
- Strong
Leadership skills with ability to motivate and inspire teams
- Problem
solving and conflict resolution
- Client
Management and Negotiation skills
- Risk
management and analytical skills
- Good
communication skills and Interpersonal relationship
- Highest
level of personal and professional integrity Emotional Intelligence
- Visionary
- Relationship
Building
- Strategic
Thinking
- Commercial
Acumen
- Stakeholder
Management
How to Apply
send your Curriculum vitae (CV) and cover letter to recruitment@kenindia.com and
quote the job title on the subject of the e-mail by 22nd January 2026 at
5:00pm.
Risk Assistant at Kenindia Assurance Company Limited
JOB PURPOSE
The job holder is responsible for supporting identification,
assessing, and monitoring the potential risks that may hinder the reputation,
safety, security, and financial prosperity of the organization and affect its
ability to meet its obligations to policyholders as well as supporting
development of mitigating plans and loss prevention programs.
PRINCIPAL ACCOUNTABILITIES
Risk Awareness and Implementation
- Participate
in the development and implementation of the risk management framework
& policy
- Identification
of emerging risks facing the company and advise on severity and
management. These includes risks associated with new products and services
- Reviewing
risk management activities across various departments ensuring Kenindia
risk policies are implemented and complied with
Risk Mitigation
- Collate
and document all the risk incidents from the departments and assign
actions for their closure.
- Participate
in the development of appropriate robust mitigation actions and follow up
the implementation of agreed upon actions.
- To
monitor & follow up the implementation of agreed upon action plans for
risk mitigation.
- Embedding
the risk culture across the business unit through carrying out risk
awareness activities.
- Assist
the Risk and Compliance Manager in the coordination role of managing the
Quality Management System.
Risk Evaluation
- Identification
of risks on key strategic objectives to update and review risk registers
& provide mitigation.
- Continuous
identification, monitoring and measuring Key risk indicators and advice on
the outcomes
- Conduct
regular and timely risk assessment and implementation of Risk &
Control self-assessment in assigned business departments
- Maintaining
the risk registers and producing risk reports.
- Any
other duty as may be assigned from time to time.
KNOWLEDGE AND EXPERIENCE.
Academic Qualifications
- Bachelors
Degree in business related field
Professional Qualifications
- Professional
qualification such as CPA, ACCA, Actuarial ACII or Forensics and a current
membership to a relevant professional body.
- Certification
in Enterprise Risk Management will be an added advantage.
SKILLS AND COMPETENCIES
Key Job Skills (specific to the job)
- Risk
management
- Analytical
skills
- People
management
- Ability
to understand the big picture in which
- the
business is operating, the inter-play between
- the
different components
- Insurance
Skills (special Category)
- Insurance
knowledge
- Understanding
of the key regulations
- General
Skills
- Communication
skills
- Interpersonal
skills
- Customer
Service
- IT
skills (fluency)
- At
least 2 years of relevant experience
How to Apply
To apply, send your Curriculum vitae (CV) and cover letter
to recruitment@kenindia.com and quote the job title on
the subject of the e-mail by 22nd January 2026 at 5:00pm.