Human Resource Officer at Nairobi Adventist Hospital
Job Description
Job purpose
Nairobi Adventist Hospital is a faith-based institution
committed to delivering exceptional healthcare services guided by Christian
values of integrity, compassion, and excellence.
We are seeking a dynamic and result-oriented Human Resource
Officer to join our dedicated team. The successful candidate will play a key
role in supporting HR operations and ensuring the effective implementation of
the hospital’s people management policies and programs.
Key Responsibilities:
- Support
recruitment, selection, and onboarding processes.
- Maintain
accurate employee records and HR documentation.
- Coordinate
performance management and staff welfare programs.
- Ensure
compliance with labour laws and HR best practices.
- Handle
employee relations and provide guidance to staff and supervisors.
Qualifications & Experience:
- Bachelor’s
degree in Human Resource Management, Business Administration, or a related
field.
- Higher
Diploma in Human Resource Management or CHRP certification is an added
advantage.
- Member
of the Institute of Human Resource Management (IHRM) with a valid
practicing certificate.
- Minimum
of 3 years’ experience in a busy HR environment, preferably in a
healthcare or service sector.
- Excellent
interpersonal, communication, and organizational skills.
Apply: Careers -
Nairobi Adventist Hospital
Clinical Officer Optometry at Nairobi Adventist Hospital
Job Description
Nairobi Adventist Hospital (NAH), a leading faith-based
healthcare institution committed to providing compassionate,
high-quality and holistic care, invites applications from qualified and
dedicated professionals for the position of Clinical Officer Optometry.
Key Responsibilities
- Conduct
eye examinations and vision assessments.
- Diagnose
and manage common eye conditions within scope of practice.
- Prescribe
corrective lenses where authorized.
- Identify
and refer patients requiring specialist eye care.
- Educate
patients on eye health and preventive care.
- Maintain
accurate and confidential patient records.
- Ensure
proper use and maintenance of optometry equipment.
- Participate
in eye screening and outreach activities.
- Collaborate
with other healthcare professionals to ensure quality patient care.
- Comply
with hospital policies, professional standards, and infection prevention
procedures
Minimum Qualifications & Requirements
- Diploma
in Clinical Medicine and Surgery with relevant training/specialization in
Optometry/Ophthalmology from a recognized institution.
- Valid
registration and practicing license with the relevant professional
regulatory body.
- More
than 3 years experience in an eye clinic or hospital setting
- Good
communication, interpersonal, clinical assessment and patient-care skills
How to Apply
Interested candidates are invited to submit their
application letter, detailed CV, copies of academic and professional
certificates, and valid practicing license to the Human Resource
Manager Nairobi Adventist Hospital at careers@nah.or.ke. Indicate “Application
– Clinical Officer Optometry” in the subject line. Application
Deadline: 28th August 2026
Customer Care Officer at Nairobi Adventist Hospital
Job Opportunity: Customer Care Officer
Location: Nairobi Adventist Hospital
Nairobi Adventist Hospital is committed to providing
holistic, quality, and compassionate healthcare. We are seeking to recruit
a trained Customer Care Officer who will be the first point of
contact for our patients, clients, and visitors, ensuring they receive
excellent service in line with our mission and values.
Key Responsibilities
- Warmly
receive and guide patients, visitors, and clients at the front office.
- Handle
inquiries, appointments, and feedback in a professional and timely manner.
- Support
patient registration, billing inquiries, and coordination with hospital
departments.
- Maintain
confidentiality and ensure patient satisfaction through excellent service.
- Represent
the hospital’s Christian and Adventist values in all interactions.
Qualifications & Requirements
- Diploma
in Customer Care, Business Administration, Front Office Operations, or
related field.
- Minimum 2
years’ experience in customer service, preferably in a hospital
or healthcare setting.
- Proficient
in computer applications and hospital management systems.
- Excellent
communication and interpersonal skills.
- Must
be a baptized and practicing member of the Seventh-day Adventist
Church.
How to Apply
Qualified candidates are invited to send their Application
Letter, Updated CV and relevant certificates (merged into one PDF document) to
the email below quoting the position applied for as the subject
line: careers@nah.o.ke
Addressed to:
The Human Resources Manager
Nairobi Adventist Hospital
P.O. Box 41352-00100 Nairobi
Deadline for applications: 19th September
2025 05:00 PM. Only shortlisted candidates will be contacted
Laundry Personnel at Nairobi Adventist Hospital
Job Description
The Laundry Personnel will be responsible for ensuring
hospital linen, staff uniforms, and patient clothing are properly cleaned,
disinfected, and maintained in line with hospital standards. They
will play a vital role in infection prevention and creating a safe,
hygienic environment for patients, staff, and visitors.
Key Responsibilities:
- Collect,
sort, wash, dry, fold, and iron hospital linen, uniforms, and patient
garments.
- Operate
and maintain laundry machines and related equipment safely.
- Ensure
proper use of detergents, disinfectants, and other cleaning agents.
- Adhere
to infection prevention and control protocols in handling
contaminated linen.
- Ensure
timely delivery of clean linen to hospital departments.
- Monitor
laundry supplies and report stock needs to the supervisor.
- Report
damages, machine breakdowns, or worn-out linen.
- Perform
any other related duties as assigned.
Qualifications and Requirements:
- KCSE
Certificate or equivalent.
- Certificate
in laundry services/housekeeping or relevant training (added
advantage).
- At
least 1 year of experience in laundry operations (hospital or hotel
setting preferred).
- Knowledge
of infection prevention and control (IPC) is highly desirable.
- Ability
to operate laundry machines and handle linen with care.
- Reliable,
detail-oriented, and able to work with minimal supervision.
- Must
be a committed Seventh-day Adventist.
How to Apply
Qualified candidates are invited to send their Application
Letter, Updated CV and relevant certificates (merged into one PDF document) to
the email below quoting the position applied for as the subject
line: careers@nah.o.ke
Addressed to:
The Human Resources Manager
Nairobi Adventist Hospital
P.O. Box 41352-00100 Nairobi
Deadline for applications: 19th September
2025 05:00 PM.
Only shortlisted candidates will be contacted.
Front Office Officer at Nairobi Adventist Hospital
Job Purpose
To provide professional front office and customer care
services by warmly welcoming patients, clients, and visitors, handling
inquiries, and ensuring efficient communication and administrative support at
the reception.
Key Responsibilities
- Greet
and receive all patients, clients, and visitors in a professional and
courteous manner.
- Manage
telephone calls promptly, direct inquiries to the right departments, and
relay accurate messages.
- Register
patients, verify personal details, and update hospital records in line
with hospital procedures.
- Guide
patients through hospital processes including consultation, admission,
billing, and discharge.
- Ensure
proper handling and filing of patient documents and maintain
confidentiality at all times.
- Manage
appointment bookings and coordinate with relevant departments for
scheduling.
- Handle
billing queries, issue receipts, and liaise with the finance/accounts team
on payments.
- Maintain
a clean, organized, and welcoming reception area that reflects the
hospital’s values.
- Resolve
client concerns or escalate them to the appropriate personnel when
necessary.
- Support
administrative duties including filing, correspondence, and data entry as
assigned.
- Uphold
the hospital’s mission of holistic, quality, and compassionate care in all
interactions.
Qualifications and Experience
- Diploma
in Front Office Operations, Business Administration, Customer Service, or
related field.
- Training
in customer care and hospital management systems is an added advantage.
- At
least 2 years’ experience in a busy hospital or healthcare front
office/reception role.
- Proficiency
in computer applications (MS Office, hospital information systems).
- Must
be an Seventh-day Adventist
Key Skills and Competencies
- Excellent
communication and interpersonal skills.
- Strong
organizational and multitasking abilities.
- Professional
appearance and courteous demeanor.
- Ability
to handle pressure and maintain confidentiality.
- A
compassionate, patient-centered approach aligned with Adventist
values.sawa
How to Apply:
Method of Application
Qualified candidates are invited to send their Application
Letter, Updated CV and relevant certificates (merged into one PDF
document) to the email below quoting the position applied for as
the subject line:
Addressed to:
The Human Resources Manager
Nairobi Adventist Hospital
P.O. Box 41352-00100
Nairobi
Deadline for applications: 19th September 2025
Only shortlisted candidates will be contacted.