Konexio Africa is Hiring – 50 Full-Time Roles Available!
📍 Location: Tatu City, Nairobi,
Kenya
📅Start
Date: August 2025 (tentative)
⌚ Job
type: Full-time
💬 Languages
Required: English, Arabic, French or German
🔎 About
the Opportunity
We are seeking motivated and multilingual customer support agents based in Nairobi
to join an exciting new project starting in August 2025. These roles require
strong communication skills in either English and Arabic, French
or German with the ability to engage clients across the Pan-African
region and abroad.
🗝️ Key Responsibilities
- Conduct outbound and inbound calls to customers and clients- Generate leads and support customer service inquiries via phone and digital channels
- Maintain accurate records of calls and customer interactions using company tools
- Collaborate with team members and supervisors to meet targets and provide quality service
- Participate in training and coaching sessions to continuously improve performance
📋 Requirements
- Fluent in English, Arabic, French or German (spoken and
written)
- Strong verbal communication skills and a confident phone presence
- Basic digital literacy, including use of email, CRM tools,
and Microsoft Office or Google Workspace
- Prior experience in customer service, telesales, or call center environments
is preferred
- Must be based in or near Nairobi and able to commute daily to Tatu
City office (remote work not available)
- Valid refugee status with a valid ID
- Available to start full-time in August 2025
✅ What We Offer
- Professional training and ongoing coaching
- Opportunity to work in a dynamic, fast-growing environment
⏳ Hiring Process
1) If you are shortlisted, you will be contacted to complete a Digital Literacy Test
2) Additional language skills tests will be conducted
3) The final step will be a 15-minute virtual interview with our recruitment team.
Apply Now: Submit your application here https://lnkd.in/edgtT47U
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