Internship | Job Vacancies at Jambojet

Looking for a career at Jambojet Kenya? Jambojet is a low-cost domestic airline and subsidiary of Kenya Airways, connecting Nairobi with towns including Mombasa, Kisumu and Eldoret. It recruits pilots, cabin crew, ground handlers, engineers, and reservations and customer service staff. Jambojet is one of Kenya’s most sought-after employers, attracting thousands of applications every recruitment cycle. 

Procurement Officer at Jambojet

Job Description

Role Purpose Statement

Under the general direction and guidance of the Procurement & Process Improvement Manager, the Procurement Officer is tasked with managing the procurement of commercial goods and services. This role is essential in ensuring that procurement processes are efficient, cost-effective, and compliant with company policies to support operational needs, while actively assisting in process optimization and workflow improvements.

Key Accountabilities/Responsibilities

  • Administer procurement and supply chain activities in accordance with Jambojet’s Procure-to-Pay policy to effectively meet organizational needs and strategic objectives.
  • Manage all procurement activities, including sourcing, supplier and contract management, and transactional activities, ensuring strict compliance with company policies.
  • Conduct comprehensive procurement and contracting activities, covering pre-qualification, tender management, negotiation, and contract preparation.
  • Monitor and maintain key supplier agreements, tracking key performance indicators such as procurement cycle times and supplier SLA compliance.
  • Identify bottlenecks in the Procure-to-Pay workflow and collaborate with the Procurement & Process Improvement Manager to deploy lean procurement practices and digital automation.
  • Evaluate and report on supplier quotations and participate in the development and assessment of tender documents.
  • Ensure all contracts are comprehensive and protective of Jambojet’s interests, aligning with company policies and legal standards to mitigate risks.
  • Develop and implement reporting and monitoring mechanisms to identify and track cost savings and procurement efficiency.
  • Engage proactively with suppliers to negotiate pricing, delivery terms, and contractual conditions.
  • Foster strong relationships with internal stakeholders, providing support and training on procurement systems and processes.
  • Ensure the availability of adequate supply contracts for regularly used items to achieve maximum cost-effectiveness.
  • Maintain comprehensive and traceable records of all procurement activities, including correspondence and documentation.

Know-how

  • Technical Knowledge: Proficient in procurement and supply chain management processes within a corporate setting.
  • Management Skills: Strong organizational and planning skills, with the ability to manage multiple projects efficiently and drive process improvements.
  • Human Relations Skills: Excellent communication and interpersonal abilities, essential for liaising with suppliers, internal departments, and service providers.
  • Specialized Knowledge: Familiarity with procurement systems (like Oracle IProc), corporate contract management, and relevant supply chain regulations.

Problem-Solving

  • Thinking Environment: Capability to work in a dynamic, fast-paced environment, addressing procurement challenges.
  • Thinking Challenge: Balancing cost-effectiveness and efficiency in procurement processes.

Accountability

  • Freedom to Act: Autonomy in decision-making within the realm of procurement, guided by Jambojet’s policies and goals.
  • Magnitude & Impact: Direct impact on the efficiency of procurement processes. Decisions significantly affect cost management, supplier relationships, and overall operational efficiency.

Qualifications

  • Education: Bachelor’s degree in Procurement/Purchasing and Supply Chain Management or a related field from a recognized university.
  • Experience: At least 3 years’ experience in procurement and administration in a fast-paced organization.
  • Certifications: Relevant industry certifications. Membership to professional bodies is an added advantage.

Apply: Procurement Officer Application Form, September 2026

Jambojet is Hiring Flight Attendants

Calling out to Flight Attendants who believe “another day at the office” sounds way better when the office flies.

Job Title: Flight Attendant

Reports to: Lead Cabin Attendant when on flight duty and to the In-flight Services Supervisor administratively.

Department: In-flight Services

Location: Nairobi, Kenya

Role Purpose Statement:

Under the general direction and guidance of the In-flight Services Supervisor, the Flight Attendant is responsible for ensuring the safety, comfort, and satisfaction of passengers onboard the flights. This role involves providing exceptional customer service, conducting safety procedures, and addressing passengers' needs during the flight.

Accountability

1.       Accountable for implementation and adherence of safety and security standards on board the aircraft at all times.

Authority

1.       Has authority to apply all safety, security and service standards and procedures as outlined in but not limited to this manual.

2.       Has authority to make decisions on risk tolerability when risks are

acceptable.

Accountabilities/Responsibilities:

1.       Key Demonstrate and ensure adherence to all safety procedures before, during, and after the flight, including conducting safety checks and informing passengers of the aircraft's safety features.

2.       Be trained and ready to handle emergency situations effectively, including administering first aid and guiding passengers in emergencies.

3.       Report all situations affecting safety or security to the lead cabin attendant and the pilot-in- command, including any incidents or concerns communicated by passengers.

4.       Liaise with the cockpit crew for updates on flight details and relay important information to passengers clearly and professionally.

5.       Provide high-quality customer service to passengers, ensuring their comfort and addressing any concerns or needs they may have during the flight. Follow directives of the lead cabin attendant to maintain company standards for customer satisfaction and loyalty.

6.       Assist passengers with boarding and disembarking, handle special needs passengers, and resolve any in-flight passenger issues tactfully.

7.       Drive revenue by maximizing onboard sales and enhancing the passenger journey from start to finish. Serve meals, beverages, and sell onboard duty-free goods, managing in-flight entertainment systems to ensure a pleasant flying experience.

8.       Prepare the cabin for flights, ensuring cleanliness, maintaining proper utilization of company property to avoid wastage and misuse, and ensuring all necessary supplies are onboard.

9.       Adhere to all aviation regulations and company policies, including uniform standards and professional conduct.

10.   Gather feedback from passengers regarding their flight experience and report any issues or suggestions to the management, continually seeking opportunities for enhancing service quality.

Know-How:

a)       Technical Knowledge: Understanding of aviation safety standards and emergency procedures. Familiarity with in-flight service operations.

b)      Management Skills: Ability to manage in-flight situations, including passenger concerns and cabin management.

c)       Human Relations Skills: Excellent interpersonal and communication skills, with the ability to interact positively with passengers and crew members.

d)      Specialized Knowledge: Knowledge of first aid and emergency response protocols.

Problem-Solving:

a)       Thinking Environment: Ability to work in a dynamic and sometimes high-pressure environment, particularly during long flights or emergency situations.

b)      Thinking Challenge: Effective problem-solving in managing diverse passenger needs and handling unexpected situations during flights.

Accountability:

a)       Freedom to Act: Autonomy in handling day-to-day in-flight responsibilities, with guidelines and safety protocols in place.

b)      Magnitude: Directly impacts passenger safety, satisfaction, and the overall flight experience.

c)       Impact of Decisions: Decisions and actions affect passenger safety, experience, and the airline's reputation.

Qualifications:

a)       Education: Minimum of Certificate in Cabin Crew or equivalent; a degree in hospitality, communication, or related field is a plus.

a)       Experience: A minimum of 1 year experience in customer service or hospitality is advantageous. Specific training will be provided.

b)       Certifications: Holder of a valid Cabin Crew license/certificate. Membership to professional bodies is an added advantage.

Apply: bit.ly/FlightAttendantJM

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