General Support – Digital Trainer at Danish Refugee Council
General Support – Digital Trainer
Overall purpose of the role:
The Digital Learning Trainer will support in facilitating
ICT skills in Microsoft productivity software and ICDL, online collaboration
tools, and user support in opening and operating on-line job accounts for
clients. She/he will provide technical support in network and Internet
services, hardware and software maintenance of ICT equipment, and user support.
In addition, the trainer will facilitate the transition of trainees into digital
employment opportunities by integrating digital freelancing, work readiness,
and emerging technologies (including AI) into training and mentorship, with a
strong focus on employment and income generation outcomes.
Duties & Responsibilities:
Project Management and Development:
- Participate
in mobilization and enrolment of digital learners.
- Participate
together with the digital team to prepare training manuals.
- Establish
and maintain the digital training database.
- Keep
inventory of all the ICT equipment’s under your supervision
- Support
needs assessment and propose new ideas to improve the digital learning and
on-line jobs for youth.
- Prepare
weekly, monthly and quarterly plans and share with your supervisor with
the aim of implementing them
- Integrate
digital livelihoods pathways into program design, including structured
transition plans from training to employment (freelancing, remote work,
and wage employment).
- Continuously
update training content to reflect market demand, including integration of
emerging technologies such as Artificial Intelligence (AI) and digital
productivity tools.
- Supervise
community based Digital skills Trainers attached to your center.
Monitoring and Reporting
- Develop
and submit weekly/monthly project updates including learners’ attendance
details to the digital learning officer
- Track
and report on key outcome indicators including job placement, freelancing
engagement, income levels, and successful transition of graduates into
digital work.
- Maintain
a tracer system to follow up on graduates’ employment status and
progression in digital livelihoods.
Conduct training sessions focused on enhancing digital
literacy and learning skills.
- Plan and
implement active learning for the students in relation to the stipulated
syllabus.
- Formulate
a suitable scheme of work, lesson plans, and record of units covered for
various kinds of innovative
- Digital
Skills training undertaking.
- Continuously
evaluate students, maintain performance, and provide feedback to learners
during their learning period
- Provide
IT Support in the IT lab center assigned to you.
- Working
with stakeholders in delivering various Digital Skills to the learners
Mentorship and Transition to Work
- Facilitate
structured mentorship and coaching to support graduates in transitioning
into digital employment, including freelancing and remote work.
- Facilitate
linkages between trainees and potential employers, including BPOs and
digital service providers.
- Support
formation and strengthening of peer learning groups or digital freelancer
cohorts for continuous engagement and support.
Experience and Technical Competence
- Two-year
previous experience in teaching youth in a school/college / Vocational
training institution setting
- Excellent
skills in written and spoken English
- Experience
in working with underprivileged youth. A good team player with high degree
of initiative, flexibility and tolerance
- Ability
to tolerate diverse cultural, educational and religious diversity in the
workplace
- Support
on line collaboration, user support, software and hard ware maintenance
Education
- Diploma/Higher
Diploma or Degree in IT, BBIT, Computer science or related field of study
is required
Language:
- Fluent
in English
- Fluent
in Somali
Intern – Communications at Danish Refugee Council
Overall purpose of the role:
The Project Communications Intern will support the
communication aspects of peacebuilding projects aimed at promoting peace,
social cohesion, and conflict resolution in the Karamoja region. Alongside
gains in terms of experience, the intern will assist in documenting project
activities, creating content for various communication platforms, and
supporting stakeholder engagement. The intern will also work in collaboration
with the project teams and partners in amplify the impact of the project by
ensuring consistent messaging, visibility of achievements, and effective
dissemination of information that maintains visibility of the project.
Duties & Responsibilities:
- Support
Internal and External Communication
- Enhance
Visibility of the Project
- Develop
Communication Materials
- Strengthen
Stakeholder Engagement
- Monitor
and Evaluate Communication Efforts
- Build
the Intern’s Professional Skills
Experience and technical competencies:
- A
background in communications and advocacy with skills of story writing and
photography.
- Excellent
written and verbal communication skills.
- Familiarity
with conflict-sensitive approaches and community-based peacebuilding.
- A
background in peace and conflict studies, international relations,
development studies, or a related field.
- Experience
(academic or practical) in program support, advocacy, or community
engagement is an asset.
- Ability
to work independently, manage time effectively, and collaborate in a
multicultural team environment.
Education
- A
minimum of Diploma certificate
- Undergraduate
Certificate and Relevant professional certificates will be an added
advantage.
- Language:
- Good
spoken and written English and Swahili
- Able
to communicate freely and verbally and to write clearly and correctly.
Key stakeholders:
- Colleagues
(fellow employees)
- County
Government and National Government Authorities/Officials
- Local
authorities
- Partners
(Kenya- Uganda)
- Community
stakeholders, elders and Groups
- Visitors
and clients
About you:
In this position, you are expected to demonstrate DRC’s five core competencies:- Striving
for excellence: You focus on reaching results while ensuring an
efficient process.
- Collaborating:
You involve relevant parties and encourage feedback.
- Taking
the lead: You take ownership and initiative while aiming for
innovation.
- Communicating:
You listen and speak effectively and honestly.
- Demonstrating
integrity: You act in line with our vision and values.
Conditions
- Contract:
One-year contract with possibility of extension, subject to funding and
performance. Salary and other conditions are offered in accordance with
DRC’s Terms of Employment.
- Availability:
August 2025
- Duty
station: DRC Lodwar Office