Internship | Job Vacancies at Shalina Healthcare

Sales Coordinator at Shalina Healthcare

Job Purpose

Supervising and guiding sales delegates to achieve company sales targets within their designated territory. This role is critical for driving sales through generation of orders, ensuring timely collections, maintaining product visibility, and managing merchandising activities.

The coordinator fosters effective communication of Shalina Healthcare products to customers and supports the team through training and competitive market insights.

Responsibilities

• Prepare and maintain target customer lists according to company guidelines; ensure regular and frequent visits to customers as per set targets.
• Oversee order bookings within the assigned territory, monitor timely payment collections on booked orders, and maintain an updated stock tracker for wholesalers/distributors.
• Ensure continuous visibility and presence of Shalina consumer products in all relevant trade channels be it in MT/GT.
• Manage and supervise merchandiser, and sales delegate activities across modern trade and general trade outlets.
•  Promote Shalina Healthcare products by effectively communicating product messages, including trade offers such as discounts, bonuses, and gifts.
• Participate actively in internal sales meetings, conference calls, and training sessions to stay aligned with company objectives and product knowledge.
• Gather and provide market intelligence, including competitor bids, pricing data, and bundling strategies to support the establishment of negotiated pricing contracts for assigned products.
• Submit timely weekly sales reports and monthly tour plans, ensuring sales delegates meet expected call averages and customer coverage.

Skills and Competencies

• Strong leadership and team supervision skills.
• Excellent communication and interpersonal skills.
• Ability to analyze sales data and market trends.
• Proficient in customer relationship management.
• Detail-oriented with a focus on compliance with company standards.
• Effective organizational and reporting abilities.

Qualification and Experience

• Bachelors Degree or Diploma in any relevant field
• Minimum of 5 years in Sales in related business.
• Vast GT and MT products knowledge
• Familiar with the FMCG and cosmetic market trends and product lines
• Knowledge of MS Office.
• Highly motivated and target driven with a proven track record in sales

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Marketing Executive at Shalina Healthcare

Job Description

What you become a part of:

The incumbent will plan & execute key brand strategies focusing on healthcare professionals like Doctors, Nurses, & Pharmacists, ensure increase in visibility of our brands and work closely with the sales team to help drive business growth.

Key Responsibilities:

• Support the execution of marketing plans for existing products and new product launches.
• Execute and deliver effective marketing campaigns/activities within the approved budget while meeting the agreed timelines.
• The incumbent will plan & execute key brand strategies focusing on healthcare professional like Doctors, Nurses, & Pharmacists
• Establish, maintain and grow the product-related expert network (KCOA)
• Design and customize training (regional context) promotional content, product training programs
• Provide academic support and guidance for product sales activities.
• Work closely with sales team to ensure implementation of marketing & brand plans.
• Work aggressively to develop and procure visibility inputs as and when required.

Essential Skills, Experience, and Qualifications:

• Bachelor’s degree in pharmacy/ Biological Sciences.
• Minimum of 3 years’ experience in Marketing/Sales preferably from a pharmaceutical industry handling OTX/OTC brands
• Ability to forge strong working relationships & gain credibility quickly with all levels.
• Well organized individual with the ability to prioritize, deliver to tight deadlines and with the ability to function effectively under pressure.
• Strong communicator with ability to influence internal and external stakeholders

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Officer – IT at Shalina Healthcare

Job Description

What you become a part of:

As an IT Officer for Kenya, you will play a vital role in supporting and maintaining our IT infrastructure, business applications including ERP and POS systems, and ensuring smooth day-to-day IT operations in the country. You will work closely with both the Kenya business team and central IT to provide reliable, secure, and user-friendly technology services.

Key Responsibilities:

System Support and Administration:

• Assist in the deployment and ongoing support of Microsoft Business Central ERP, SFA, CRM, and other business applications.
• Collaborate with business users to resolve system issues and ensure processes are supported effectively.
• Maintain data integrity, system security, and compliance with corporate policies and regulations.

IT Infrastructure Management:

• Support the installation, configuration, and maintenance of IT hardware including servers, network devices, and endpoint equipment.
• Help implement and support Microsoft Modern Workplace tools to promote productivity and security.
• Monitor IT systems for performance and escalate issues as needed to central IT teams.

User Support and Training:

• Provide frontline user support through troubleshooting hardware and software issues.
• Conduct basic user training and assist in promoting IT awareness and best practices.

Vendor Coordination:

• Assist in coordinating with IT vendors and service providers for timely support and maintenance.
• Support procurement processes by liaising with vendors regarding hardware and software needs.

Documentation and Reporting:

• Maintain accurate documentation of IT assets, configurations, and procedures.
• Assist in preparing reports on IT service performance and issues.

Essential Skills, Experience, and Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 3 to 5 years of experience in IT operations, support, or systems administration.
• Experience supporting Microsoft Business Central ERP, POS systems, or similar business applications is highly desirable.
• Good understanding of IT infrastructure components: servers, networking, endpoint devices.
• Basic knowledge of cybersecurity principles and data management standards.
• Strong problem-solving skills and ability to work independently and collaboratively.
• Good communication and interpersonal skills to liaise with users and vendors effectively

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Marketing Assistant (FMCG)

What you become a part of:

The successful candidate will support the Marketing Manager by coordinating teams, conducting market research and brand training and monitoring sales and brand performance to drive effective marketing strategies and business growth.

What to expect:

• Gather consumer feedback through field activations and retail engagements to inform brand strategies and conduct research on competition.
• Coordinate and facilitate required marketing support items and information between the sales team, marketing agencies, and Marketing Manager
• Gather consumer feedback through field activations and retail engagements to inform brand strategies.
• Conduct brand immersion training for sales and merchandising teams to ensure consistent brand messaging and positioning.
• Participate in field visits to identify market gaps that the marketing team could bridge to enhance sales performance.
• Monitor product placement, visibility, and communication to ensure proper execution of marketing strategies.
• Monitor sales performance across regions with Brand Ambassadors.
• Plan and execute marketing events and activations.

Essential experience, education and skills:

• Bachelor’s degree in marketing, Business Administration, Communications, or a related field
• 2-5 years of experience in marketing or communications roles, preferably in the FMCG Industry.
• Ability to work independently as well as collaboratively in a team-oriented environment
• Strong interpersonal and networking skills for liaising with stakeholders, partners, and media contacts
• Excellent written and verbal communication skills, with a keen eye for detail
• Proficiency in MS Office Suite (Word, Excel, PowerPoint)

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