Internship | Job Vacancies at Safaricom PLC

Financial Planning & Analysis Manager (Planning & Modelling) at Safaricom Plc

Job Description

Reporting to the Senior Manager Financial Planning & Analysis the role holder will play a critical role in supporting business performance through budgeting, forecasting, long-range planning (LRP), management reporting, financial modelling, performance analysis, and business partnering.
The role is responsible for translating financial and operational data into actionable insights that support executive decision-making, capital allocation, strategic planning, and performance management. The successful candidate will possess a strong commercial mindset, advanced financial modelling capabilities, and the ability to influence business decisions through data-driven insights. Key responsibilities align with P&L forecasting, cashflow forecasting, LRP development, scenario analysis, executive communication and business partnering
 

Responsibilities

Health and Safety

•  Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.

Financial Planning & Forecasting

• Support the preparation and consolidation of annual budgets, quarterly forecasts, and long-range plans (LRPs).
• Develop and maintain integrated financial models covering revenue, operating costs, EBITDA, profitability, cashflow, and capital expenditure.
• Coordinate forecast submissions across business units and ensure alignment to strategic objectives.
• Perform driver-based forecasting and sensitivity analysis to evaluate financial outcomes under various scenarios.
• Monitor forecast accuracy and provide recommendations to improve planning effectiveness.

Management Reporting & Performance Analysis

• Produce monthly, quarterly, and annual management reports.
• Deliver insightful variance analysis comparing Actuals, Budget, Forecast, and Prior Year performance.
• Identify key business drivers impacting revenue growth, profitability, cashflow, and return on investment.
• Develop executive-level dashboards and KPI reporting.
• Present financial performance trends and implications to senior management. 

Business Partnering

• Partner with Commercial, Technology, Operations, Enterprise, and Support Functions to provide financial decision support.
• Challenge assumptions and ensure business initiatives are supported by robust financial analysis.
• Support pricing reviews, business cases, investment proposals, and strategic initiatives.
• Influence stakeholders through data-driven insights and recommendations.
• Act as a trusted advisor on performance management and financial implications of business decisions.

Long-Range Planning & Strategy Support

• Support development and maintenance of multi-year strategic plans and long-range financial outlooks.
• Assess business opportunities, investment cases, and growth initiatives.
• Translate strategic initiatives into financial plans and measurable performance targets.
• Evaluate revenue growth, margin expansion, cash generation, and investment affordability.

Cashflow & Investment Analysis

• Develop and maintain cashflow forecasts and liquidity projections.
• Monitor working capital performance and identify improvement opportunities.
• Support capital expenditure planning, prioritization, and investment reviews.
• Evaluate funding requirements and free cashflow generation.
• Perform post-investment reviews to assess business case realization.

Financial Modelling & Scenario Analysis

• Build robust and auditable financial models.
• Conduct sensitivity analysis and scenario planning to assess financial risk and opportunities.
• Evaluate downside and upside scenarios and recommend mitigation actions.
• Support strategic decision-making through advanced modelling techniques.

Continuous Improvement

• Drive improvements in FP&A processes, tools, and reporting capabilities.
• Enhance automation and data analytics within planning and reporting processes.
• Support finance transformation initiatives and adoption of best practices.
• Improve data quality, consistency, and governance across planning cycles.

Core competencies, knowledge and experience:

Technical Competencies
Financial Expertise

• Advanced financial modelling
• Budgeting and forecasting
• Long-range planning (LRP)
• Management reporting
• Variance analysis
• Business case development
• Capital investment analysis
• Cashflow forecasting
• Scenario and sensitivity analysis

Systems & Tools

• Advanced Microsoft Excel
• ERP and HFM platforms (e.g., Oracle, SAP, Hyperion, OneStream, Anaplan)
• PowerPoint and executive presentation development

Behavioural Competencies

• Commercial Acumen: Ability to interpret business performance drivers and convert analysis into actionable recommendations.
• Analytical Thinking: Strong problem-solving capability with attention to detail and ability to manage ambiguity.
• Business Partnering: Confidence to challenge assumptions and influence stakeholders without direct authority.
• Communication: Ability to communicate complex financial concepts to non-financial audiences and executive leadership.
• Strategic Mindset: Ability to link short-term performance to long-term strategic objectives and business outcomes.
• Results Orientation: Focus on delivering accurate, timely, and actionable financial insights.

Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, Statistics, Business, or related field.
• MBA or master’s degree is an added advantage.
• Professional Qualifications: CPA & ACCA
  Experience
• Minimum 5 years of progressive experience in Financial Planning & Analysis, Commercial Finance, Business Finance, Corporate Finance, or Management Reporting.
• Demonstrated experience in budgeting, forecasting, long-range planning, and financial modelling.
• Experience supporting senior stakeholders and business leaders.
• Experience working with large datasets and complex financial models.
• Telecommunications, Technology, FMCG, Banking, or other large corporate experience is desirable.

Apply: Safaricom Candidate Experience site

Devices and Innovation Lead at Safaricom Kenya

Job Description

Responsibilities

Health & Safety

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.

Devices Strategy & Portfolio Management

• Develop and execute the overall devices strategy aligned with business objectives.
• Identify market trends and customer needs to recommend device propositions that drive growth.
• Monitor device performance, sales, profitability, and customer adoption metrics.
• Drive lifecycle management of devices from launch to retirement.

Innovation Management

• Lead the innovation agenda by identifying emerging technologies, industry trends, and new business opportunities.
• Evaluate and pilot innovative solutions, products, and services to enhance customer value.
• Lead the ideation, development, and commercialization of new products and services.
• Establish innovation frameworks and processes to accelerate experimentation and commercialization.
• Collaborate with internal and external stakeholders to develop and test new concepts.
• Build and maintain an innovation pipeline aligned with strategic priorities.

Product Development & Proposition Design

• Develop compelling device propositions and bundled offerings.
• Define business requirements and customer journeys for new products and services.
• Ensure products meet customer expectations and deliver measurable business outcomes.

Commercial Performance

• Own and deliver device, innovation, and partnership-related revenue, profitability, and market share targets.
• Develop business cases, investment proposals, and financial models for new products, services, and innovation initiatives.
• Monitor key commercial KPIs and implement corrective actions to improve performance.
• Track product portfolio performance and recommend actions to maximize return on investment.

Market Intelligence & Insights

• Conduct market analysis, competitive benchmarking, and customer research.
• Identify emerging consumer behaviors and technology trends to identify unmet customers’ need and provide recommendations based on market intelligence and insights.
• Utilize customer insights, analytics, and market research to improve product and service experiences.

Strategic Partnerships & Ecosystem Development

• Develop and execute partnership strategies with device manufacturers, technology providers, digital platforms, fintechs, startups, and ecosystem players.
• Identify, evaluate, and onboard strategic partners that enhance customer value propositions and support business growth objectives.
• Negotiate commercial agreements, joint business plans, and co-marketing initiatives.
• Drive ecosystem-based solutions by integrating devices, connectivity, digital services, and emerging technologies.
• Build and maintain strong stakeholder relationships to accelerate innovation and market leadership.
• Continuously assess partnership performance and identify opportunities for optimization and expansion.

Agile Squad Leadership

• Lead and inspire cross-functional agile squads comprising commercial, technology, digital, marketing, finance, and operations teams.
• Define squad objectives, priorities, and delivery roadmaps aligned with strategic business goals.
• Drive agile ways of working, fostering collaboration, accountability, and continuous improvement.
• Manage sprint planning, backlog prioritization, and delivery tracking to ensure timely execution of initiatives.
• Remove delivery impediments and facilitate effective decision-making within the squad.
• Coach and mentor squad members to build high-performing teams and cultivate an innovation-driven culture.
• Monitor initiative outcomes and ensure delivery of measurable customer and commercial value.

Customer Experience & Journey Optimization

• Lead the design and continuous improvement of end-to-end customer journeys across devices and digital ecosystems.
• Identify customer pain points and implement solutions that enhance adoption, engagement, and satisfaction.
• Ensure seamless integration of devices, connectivity, digital applications, and support services.
• Drive customer-centric innovation initiatives that improve retention, loyalty, and Net Promoter Score (NPS).
• Collaborate with Customer Experience, Digital, and Technology teams to deliver exceptional customer outcomes.

Qualifications

• 5 years of relevant experience in telecommunications, technology, consumer electronics, digital products, innovation management, or product development.
• Proven experience in managing device portfolios, digital products, or customer propositions.
• Demonstrated success in developing and launching commercially viable products and services. 
• Familiarity with Agile, Scrum, Design Thinking, and innovation frameworks.
• Strong understanding of mobile devices, IoT, connected technologies, and digital ecosystems.
• Knowledge of emerging technologies such as AI, 5G, fintech, cloud services, and smart devices.
• Experience in strategic partnership management and vendor negotiations.
• Experience leading cross-functional and agile teams to deliver business outcomes.
• Strong track record in driving revenue growth, customer acquisition, and customer retention initiatives.
• Experience using data analytics and market insights to drive decision-making.
• Experience in business case development, financial analysis, and commercial performance management.

Apply: Devices and Innovation Lead - Safaricom Candidate Experience site Careers