Internship | Job Vacancies at Mercy Corps

Graduate Intern – MEL (Business Engagement Market Systems) at Mercy Corps

Job Description

General Position Summary

The Graduate Intern – MEL is a position within the Country MEL team. Under supervision, the Intern will support the management, quality assurance, analysis and use of programme data across the Mercy Corps Kenya portfolio.

The Graduate Intern will receive exposure to the MEL cycle, including results measurement, digital data collection, data cleaning and validation, dashboard development, basic statistical analysis, documentation, research support, learning and adaptive management.

In this role, the Graduate Intern will gain practical exposure to analyzing market systems, understanding the behavior of market actors, assessing the sustainability of programme results, and evaluating how development initiatives contribute to long-term, inclusive change.

Essential Job Responsibilities

MEL Data Systems and Documentation

• Support the testing, review and documentation of digital data-collection tools and workflows, including CommCare forms and applications.
• Assist with preparation and maintenance of data dictionaries, indicator mappings, user guidance, system documentation and change logs.
• Support routine checks on data synchronization, completeness and system functionality, and document issues for resolution by the responsible technical staff.
• Assist with organizing programme databases, evidence files and MEL records using agreed naming, version-control and access protocols.
• Provide basic user support and contribute to simple learning materials for programme teams and partners, under supervision.

Data Management, Quality and Responsible Data

• Support data cleaning, coding, validation, deduplication and preparation of programme, participant and partner datasets.
• Conduct routine data-quality checks for missing values, inconsistencies, duplicates, unusual patterns and incomplete supporting documentation.
• Assist programme and MEL teams to track and resolve identified data-quality issues while maintaining a clear audit trail.
• Apply approved confidentiality, access-control, data-protection, anonymization and secure file-handling procedures.
• Support preparation of validated datasets for reporting, dashboards, research and evaluation activities.

Data Analysis, Visualization and Reporting

• Use Excel and other approved tools to produce basic descriptive statistics, summaries, tables, charts and routine analytical outputs.
• Support the preparation, testing and updating of Power BI dashboards and standardized programme performance reports.
• Assist with disaggregation and trend analysis by geography, sex, age and other relevant inclusion or programme variables.
• Support analysis of participant reach, outcomes, service access, partner performance and programme implementation trends.

MEL, Research, Learning and Adaptive Management

• Assist with survey preparation, digital-tool testing, field monitoring, assessments, evaluations and other evidence-generation activities.
• Support basic quantitative and qualitative data organization and analysis, including coding of structured qualitative information where appropriate.
• Support analysis of MSD information, including market-actor reach and performance, changes in access and use of services, behaviour and relationship changes, inclusion, sustainability and emerging signs of wider system change.

Collaboration and Professional Development

• Work collaboratively with Country MEL colleagues, programme teams, partners and relevant regional or global technical teams.
• Participate actively in supervision, coaching, mentoring, structured learning activities and periodic performance discussions.
• Maintain accurate records of assigned work, learning progress and completed deliverables.
• Demonstrate professional conduct, curiosity, integrity, attention to detail and openness to feedback.
• Perform other closely related learning assignments agreed with the supervisor and consistent with the purpose of the graduate trainee role.

Organizational Learning

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values always and in all in-country venues.

Safeguarding

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options

Supervisory Responsibility

None

Accountability

Reports Directly To: MEL Country Manager

Works Directly With: Country MEL team members, programme MEL focal points, programme teams, partner organizations, and relevant regional or global MEL Technology teams.

Minimum Qualification & Transferable Skills

• A bachelor’s degree in data science, Statistics, Applied Statistics, Economics and Statistics, Information Systems, Computer Science, Information Technology, Business Information Technology, Mathematics and Computer Science, Operations Research, Actuarial Science, Monitoring and Evaluation, or another closely related quantitative discipline.
• Candidates from a technical or computing discipline should demonstrate basic exposure to MEL, research or programme-performance concepts through coursework, academic research, volunteering or self-directed learning. Candidates from Monitoring and Evaluation or a related development discipline should demonstrate foundational quantitative, data-management and digital-systems capability.
• Graduated within twelve (12) months for bachelor’s degree holders; or Awaiting graduation, completed course work
• Basic understanding of MEL concepts, such as theories of change, results frameworks, indicators, data collection, data quality, analysis, reporting, learning and adaptive management.
• Foundational knowledge of quantitative and qualitative research methods gained through university coursework, a final-year project, capstone assignment or equivalent academic work.
• Basic competence in Microsoft Excel, including data organization, formulas, sorting, filtering, tables, charts and preferably pivot tables or lookup functions.
• Demonstrated interest in learning Power BI, CommCare, databases, SQL, Microsoft Azure and statistical or programming tools such as Stata, SPSS, R or Python.
• Ability to think analytically, identify inconsistencies, follow procedures and communicate findings clearly in writing and verbally.
• Strong attention to detail, integrity and willingness to handle confidential information responsibly.
• Ability to work respectfully and collaboratively in a diverse team and to seek guidance when needed.
• Proficiency in written and spoken English; working knowledge of Kiswahili is required.
• Willingness and ability to travel to programme locations when required.

Apply: Graduate Intern – MEL (Business Engagement Market Systems) | Mercy Corps Kenya

Graduate Interns – Enterprise Development –RANGE Program (3) at Mercy Corps

Job Description

General Position Summary

The Graduate Intern – Enterprise Development will support the County Coordinator in identifying, engaging, and coordinating private sector partners and entrepreneurs to advance the RANGE Program’s Market Systems Development (MSD) objectives. The intern will contribute to business and partnership analysis, monitor partnership implementation and performance, strengthen collaboration among market actors and county stakeholders, and support documentation, learning, and knowledge management. This role provides practical experience in private sector engagement, partnership management, strengthening market systems, and data-driven decision-making while contributing to sustainable livelihood and resilience outcomes in the target counties.

As a Graduate Intern, you will receive valuable exposure to development programming, collaborate with diverse stakeholders, and play a meaningful role in driving sustainable livelihood and resilience outcomes in the target counties. This role is ideal for graduates looking to build practical skills, strengthen their professional profile, and make a positive impact in communities.

Essential Job Responsibilities

• Support private sector engagement and partnership development by identifying, profiling, and engaging potential private sector partners, entrepreneurs, and market actors through market scans, stakeholder mapping, and business outreach aligned with the RANGE Program objectives.
• Conduct business and partnership analysis by reviewing business opportunities, undertaking basic financial and market analysis, assessing partnership proposals, and providing evidence-based insights to support partnership selection and investment decisions.
• Support partnership implementation and performance monitoring by tracking work plans, milestones, budgets, and deliverables; collecting and analyzing performance data; and preparing progress reports and recommendations to support adaptive management.
• Strengthen coordination and market linkages by facilitating collaboration among private sector partners, county governments, Local Implementing Partners (LIPs), community institutions, and other stakeholders to enhance market systems, leverage resources, and maximize program impact.
• Promote innovation, learning, and knowledge management by identifying emerging business opportunities and innovative solutions, documenting lessons learned and success stories and supporting learning events and knowledge products that enhance program visibility and sustainability.

Organizational Learning

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values always and in all in-country venues.

Safeguarding

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options

Supervisory Responsibility

None

Accountability

Reports Directly To: RANGE County Coordinators – Samburu, Isiolo and Marsabit

Works Directly With: RANGE Program Officers and Private Partners in the Counties

Minimum Qualification & Competencies

• Bachelor’s degree in business administration, Entrepreneurship, Economics, Agribusiness, Commerce, Finance, Marketing, Development Studies or another related field.
• Graduated within twelve (12) months or Awaiting graduation, completed course work 
• Demonstrated interest in private sector development, market systems development (MSD) approach, enterprise development, entrepreneurship, or economic empowerment.
• Strong entrepreneurial mindset with knowledge of business management and enterprise development.
• Good business, market, and financial analytical skills, with the ability to interpret data and provide practical recommendations.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Proficiency in English and Swahili; knowledge of local languages in any of the 3 counties is an added advantage.
• Ability to work independently with minimal supervision and effectively within a diverse team environment.
• Interpersonal, communication, and stakeholder engagement skills, with the ability to build and maintain effective working relationships.
• Demonstrate a strong learning orientation and growth mindset.

Apply: Graduate Intern – MEL (Business Engagement Market Systems) | Mercy Corps Kenya

Graduate Intern-Finance at Mercy Corps

The Position

Working within the Finance Department and reporting to the Senior Finance Officer, Nairobi, the Finance Graduate Intern will support the timely and accurate processing and recording of financial transactions. The role will also assist in maintaining proper filing, documentation, and archiving financial records. Throughout the internship, the successful candidate will gain practical exposure and hands-on exposure to key finance functions in the international humanitarian and development organization.

Essential Responsibilities

FINANCIAL MANAGMENT

• Prepare cash payment vouchers and ensure that all cash transactions are fully and properly documented in relation to batch assigned in the Finance System.
• Perform daily cash count with the Finance Officer, Snr Finance Officer or other person
• Record payment vouchers daily in the cash sub-journal for the batch
• Maintain the uncleared cash advance file and prepare past due advance report for the Finance officer or Snr Finance Officer on monthly basis.
• Support Finance officer/Snr Finance Officer to record payment vouchers daily in the bank and cash sub journal assigned.
• Responsible for gathering transaction documents required for donor reporting.
• Assist with audit related requirements (timely documents retrieval, filing after audit completion, proving additional assistance as necessary)
• Assist with scanning, copying, printing, and uploading of financial documents on relevant folders including monthly payments and vouchers for posting by the main office.
• Support Finance coordinator with monthly process of amortizations
• Support Snr Finance officer with monthly balance sheet reconciliations
• Any other duty may be assigned.

FILING & ARCHIVING

• Responsible for filing all cash and bank vouchers and maintaining voucher filing system such that files are updated, complete and safeguarded. Ensure all finance documents are properly labelled, filed and stored in a clear and easily accessible manner following Field Finance Manual
• Assist with Sub-grant management and organizing sub-grant files.

TAX

• Support Finance Officer/Snr Finance Officer with processing of withholding VAT and withholding tax as per KRA regulations including scanning copies to the main office on weekly basis.

SECURITY

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

SAFEGUARDING

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options

Supervisory Responsibility

N/A

Accountability

Reports Directly To: Senior Finance Officer

Works Directly With: Country Finance/Grants Teams.

Accountability to Participants and Stakeholders

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• A bachelor’s degree in accounting or a relevant business field is desirable.
• Graduated within twelve (12) months or Awaiting graduation, completed course work.
• Membership or progress toward professional Finance certification (CPA, ACCA or equivalent) is an added advantage.
• Proficiency in Microsoft Office Suite, particularly Excel
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with professionalism.
• Demonstrate a strong learning orientation and growth mindset.
• Possess strong interpersonal and relationship-building skills.
• Be comfortable working in a diverse, multicultural environment

Apply: Graduate Intern-Finance | Mercy Corps Kenya

Senior Regional Manager-Chief of Staff & Product Lead at Mercy Corps

Job Description

General Position

The Senior Regional Manager: Chief of Staff & Product Lead plays a key executive-level role on the Jobtech Alliance program. Operating as part of the ‘Office of the Program Directors’ across Mercy Corps and BFA Global, ensuring that tactics align to strategy, that priorities remain priorities, and that the organization has the product and systems to ensure effective delivery at speed and scale. The Jobtech Alliance seeks to utilize technology to deliver best-in-class ecosystem services and start-up acceleration, and this role ensures that we are set-up with the internal- and external-facing products to make this a reality.

Key Responsibilities

STRATEGY, PEOPLE, CULTURE & ACCOUNTABILITY (30%)

• Play a key role within executive function in strategy development across the board
• Lead coordination of quarterly OKR design, management and review, and the accountability metronome
• Ensure regular communication of decisions, cross-departmental coordination, and close engagement with department leads
• Design performance management systems and oversee execution
• Champion organizational culture and team satisfaction
• Support team structure and hiring decisions
• Support systems development for the Jobtech Alliance in integration with Mercy Corps procurement/finance systems to maximise efficiency and speed

PRODUCT LEAD / ORGANIZATIONAL AND ECOSYSTEM INTELLIGENCE SYSTEM (30%)

• Lead the development and maintenance of a sector-leading Jobtech Alliance’s Ecosystem Intelligence system. The product should (1) Drive quality of engagement with the ecosystem (2) Automate and improve internal processes and cross-lane collaboration; and (3) Function as an intelligence and decision-making engine for overall management and individual team members
• Collaborate with departments, including Venture Support team hosted at BFA, to identify specs
• Lead ongoing website updates to improve ecosystem engagement and outcomes
• Identify preferred technical maintenance model and manage contractors

SPECIAL PROJECTS (40%)

• Lead on other major priorities for the ‘Office of the Program Directors’, including market expansion, new opportunities, or support to specific teams that require it. Two current special projects underway include:
• Lead the Ecosystem Function for at least 6 months, to ensure (i) Seamless integration of Ecosystem Intelligence stack (ii) Clarified roles and responsibilities between team members (iii) A clear plan for Phase 2.
• Organizational Learning: Until Research & Learning Director is onboarded, manage calendar of monthly Learning Flywheel sessions, including working with team members to identify themes, and to ensure that sessions are effectively prepared by contacts. Ensure wiring between the organization, ongoing harvesting of insights, and a learning culture.

Supervisory Responsibility

Ecosystem Lead, Communications Manager

Accountability

Reports Directly To: Program Director, Jobtech Alliance

Works Directly With: Start-ups, External partners, Venture Partners, BFA Global, Finance/Contracts Manager, Mercy Corps country teams, Domain and Function Leads.  .

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• A minimum of 10 years experience that combines work organizational management, and product
• A track record of building product and systems, diving into the depth of not just technological problems but team dynamics
• Experience as a Chief of Staff, supporting executive responsibilities across an organization
• A culture king/queen, who is passionate about people and driving organizational and team performance through culture
• Outstanding analytical capacity, with capacity to bring clarity for others and make quick decisions.
• Excellent EQ and communication skills, with capacity to work collaboratively with partners.
• Experience working in or with startups is a strong plus.

Apply: Senior Regional Manager-Chief of Staff & Product Lead | Mercy Corps Kenya

Driver (Marsabit) at Mercy Corps

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

The Program / Department / Team

The Operations Department is committed to implementing and maintaining the highest standards of efficiency and integrity in the operations functions. The overriding objective for all administration and logistics operations is the prompt and effective provision of support services to Mercy Corps’ beneficiary populations in compliance with donor rules.

The Position

The driver works within the Operations department of the logistics support structure to provide safe transport services for Mercy Corps program in the respective field location(s). The driver will adhere to all traffic and Mercy Corps safety rules and follow the transport guidelines required by the Mercy Corps operations department and the country traffic rules.

Essential Responsibilities

• Operate Mercy Corps vehicles as assigned by Supervisor.
• Maintain vehicle log-sheets in accordance with Mercy Corps policies/regulations.
• Check the vehicle conditions after each trip/routinely – report needs and problems to logistics team.
• Adhere to all safety and communication protocols as advised by Mercy Corps and supervisor.
• Responsible for the safekeeping of all vehicle equipment, tools, first aid kits, spares etc.
• Keep the vehicle ready, clean and on standby – ready for use at all times.
• Assist, as required, with logistics in the office daily workloads.
• Cooperate and be of assistance to staff and visitors – assist in troubleshooting potential problems during daily business.
• Report all maintenance needs of the vehicle to transport management on a regular basis;
• Undertake field assignments as assigned.
• Responsible for preparing and submitting monthly vehicle fuel and maintenance reports to the Logistics focal point.
• Adherence to all Mercy Corps policies and procedures as outlined in Mercy Corps policies and procedure manuals.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation.
• Other duties as assigned.

Supervisory Responsibility

None.

Accountability

Reports Directly To: Operations Officer, Marsabit Office.

Works Directly With: Program and Operations team.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• Valid driver’s license and certificate of good conduct.
• O ‘level certificate will be an added advantage.
• Computer literacy is required.
• At least 3 years driving experience with an NGO.
• Experience operating 4×4 vehicles.
• Experience working in and thorough knowledge of Marsabit County preferably North Horr region.
• Knowledge of routes to above locations and safe driving in insecure locations is required.
• Good understanding of English and fluency in Swahili is required
• Knowledge of any other local languages spoken in Marsabit County would be an asset.

Success Factors

A successful driver will have respect and adherence to all safety and traffic rules, excellent sense of judgment as well as willingness and ability to work effectively with a wide variety of people and excellent interpersonal skills.

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